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Zerodha Stock Trading, Demat, Brokerage and Reviews 2019


Zerodha is a Bangalore, India based Flat Fee Share Broker (Also known as Budget Broker / Discount Broker / Pay Per Order Brokerage Company) for trading in Stock, Commodity and Currency Derivative. It charges a brokerage of 0.01% or Rs 20 per executed order, whichever is lower, irrespective of the number of shares or their prices (Except equity delivery trades which are free). With Zerodha, maximum brokerage you pay for any transaction is Rs 20 for an order (of any size and in any segment). Zerodha doesn't have minimum brokerage.

Incorporated in 2010; Zerodha is first and No. 1 discount broker in India by volume, the number of customers and growth. As of Jan 2019, Zerodha has 8.47+ lakh clients. Zerodha contributes to over 10% of daily retail trading volumes across NSE, BSE, MCX. Recently it has taken a lead as the largest stock broking company in India based on the number of clients. Zerodha has over 1,000 employees located at its Bangalore office.

Like other online stock trading companies, Zerodha offers trading services to buy & sell stocks, futures & options (in Equity, Currency & Commodity segments). Zerodha's has built its own trading application named 'Kite' and back office software named 'Console'. All trading software applications including trading terminal, website and mobile trading (android / iOS) are made available to its customer for free of charge.

Zerodha's brokerage structure is extremely simple and very easy to understand. Customer who moved to Zerodha has reported 80% to 90% saving in brokerage in comparison to full-service brokers. Zerodha is among the most technologically advanced and cheapest stock broker in India for all kind of investors including people who trade just a few times in a month to day traders who execute 100's of trades each day.

Zerodha also have amazing educational initiatives like Varsity, Trading Q&A and Opentrade. These platforms are actively used by its customers to interact with Zerodha team.

  • Zerodha Varsity- It is an investor education initiative from Zerodha wherein customers can educate themselves on various aspects of trading and investments. Varsity has 10 modules or courses, each consisting of multiple chapters, on different aspects of stock trading including technical analysis, fundamental analysis, Options strategies and Futures trading etc. The modules are comprehensive wherein key financial concepts are lucidly explained.
  • Trading Q&A- It is a free and open, community-driven Q&A forum wherein Zerodha customers can ask questions on all things related to Zerodha platforms, its services, stock trading and stock markets and get answers from other members of the team. The company representatives, from time to time, also answer to questions especially those related to Zerodha's products and services.

Zerodha Trades In: BSE, NSE, MCX

Special Offer: Free equity delivery trading (truly no brokerage) and Flat ₹20 intranet and F&O trade brokerage. Get the offer

Zerodha Ratings

Overall Rating Rated 3.8 stars 3.8/5
Fees Rated 3.8 stars 3.8/5
Brokerage Rated 4.4 stars 4.4/5
Usability Rated 3.6 stars 3.6/5
Customer Service Rated 3.5 stars 3.5/5

Based on 329 Votes by Zerodha Customers

Do you trade with Zerodha? Rate Zerodha

Information about Zerodha account opening, Zerodha open account, Zerodha opening charges, Zerodha account opening charges, Zerodha account opening status, Zerodha amc charges, Zerodha account charges, Zerodha account closure

Zerodha's Trading Platforms

A customer can trade with Zerodha in following ways:

  1. Kite 3.0 (Web-based Trading Platform)

    Launched in November 2015, Zerodha Kite Web is a web-based HTML 5 lightweight & fast trading platform which can be used for trading on mobile, tablets as well as on a web browser. Kite is developed in-house by Zerodha and since its launch has undergone various updates. Currently, Kite 3.0 web platform is offered by Zerodha. It offers full market watch, extensive charting with over 100 indicators and 6 chart types, advanced order types like Brackets and cover, millisecond order placements, and much more for trading at BSE, NSE and MCX. Kite Web 3.0 is available for free to all its customers.

    Read Zerodha Kite Review

  2. Kite Android / Kite iOS (Mobile Trading App)

    A smartphone application for Android and iOS. This app allows customers to trade from their mobile phones. Kite Mobile app is available for free all its customer for trading & monitoring stocks and commodity markets in India. With live streaming data from BSE, NSE and MCX, Kite Mobile App is the most advanced trading app available in India.

  3. Console (Reporting Dashboard)

    Console is the back-office platform of Zerodha. It's a trade and reporting dashboard wherein Zerodha customers can view and monitor all their investments- stocks, derivatives and mutual funds etc. They can also access various reports, get account statement, place withdrawal requests and download contract notes. The 'Console' also offers analytics tools such as tradebook and heatmap.

  4. Zerodha Sentinel (Price Alert Tools)

    Sentinel is a cloud-based tool which allows Zerodha customers to set up price alerts on stocks, futures and options. The unique feature of Sentinel is that unlike other similar price alert tools that are machine dependent and only trigger when the computer is on, here price alerts can be triggered for any time, even when the computer is off. Notifications are sent on Kite and e-mail every time a price alert is triggered. With Sentinel, a trader can set real-time price alerts on 80,000 stocks, derivatives and bonds etc., across exchanges.

  5. Coin (Mutual Fund Investment)

    Zerodha Coin is a Mutual Fund investment platform by Zerodha. Coin allows people to invest in Direct Mutual Funds. This means you could do commission-free direct MF investment. It offers savings of over 1.5% on commissions every year. Mutual Funds are deposited in Demat account linked with Zerodha trading account.

  6. Call & Trade

    Customers who are not online; can use Call & Trade service for an additional cost of ₹20 per trader.

Partner Products From Zerodha

Zerodha not only gives its customers access to its proprietary trading platforms and tools but also to products developed by other companies using the Zerodha platform. The tools can be integrated with Zerodha's Kite platform. Trading platforms and tools offered by Zerodha partners are-

  • Smallcase- It is one of its kind thematic investment platform that enables users to invest in a ready-made portfolio of stocks created around a theme/idea or a strategy. There are several choices in smallcases like Top 100 stocks, Electric Mobility, Insurance etc., for an investor to choose as per his investment strategy and invest in a single click.
  • Streak- An end-to-end cloud-based platform for retail traders to create algorithms without coding, Backtest it on historical data and execute them live in the market. It offers other features like real-time information, alerts and manage positions.
  • Sensibull- It is an options trading platform that suggests trading strategies to traders based on their market view. Traders can compare various strategies, evaluate their profitability, understand risks and then execute it from the platform. It also allows traders to create custom option trading strategies.
  • StockReports+- It offers comprehensive research and analysis on 3000+ stocks, markets, and industries. Offered by Thomson Reuters, the tool provides in-depth information and analysis of 1500 Indian companies and ratings for stocks and businesses.

Find info about Zerodha platform, Zerodha trading platform, Zerodha trading software, Zerodha trading demo, Zerodha Demo, Zerodha download, Zerodha software download, Zerodha software, Zerodha stop loss, Zerodha trading and Zerodha trading account.

Zerodha Special Offers

Truly free equity delivery trading

Get free equity delivery trading (truly no brokerage) and pay flat ₹20 intranet and F&O trade brokerage. To open an account with Zerodha, simply leave your contact information with us and Zerodha representatives will call you.

Zerodha Brokerage Charges 2019

Zerodha Account Opening Charges

Trading Account Opening Charges₹300
Demat account Opening Charges₹100
Trading Annual maintenance charges (AMC)₹0
Demat Account Annual Maintenance Charges (AMC)₹300 per year (payable upfront)

Zerodha Brokerage Charges 2019

Trading SegmentBrokerage Charges
Equity Delivery₹0 (Free Unlimited Equity Delivery Trades)
Equity Intraday0.01% or ₹20 per trade whichever is lower
Equity Future0.01% or ₹20 per trade whichever is lower
Equity Options0.01% or ₹20 per trade whichever is lower (on Turnover)
Currency Futures0.01% or ₹20 per trade whichever is lower
Currency Options0.01% or ₹20 per trade whichever is lower
Commodity0.01% or ₹20 per trade whichever is lower

Zerodha Equity Brokerage

Charge Type Equity Delivery Equity Intraday
Brokerage ₹0 (No Brokerage) 0.01% or ₹20/Trade whichever is lower
Securities Transaction Tax (STT) 0.1% on both Buy and Sell 0.025% on the Sell Side
Transaction / Turnover Charges NSE: 0.00325% | BSE: 0.003% per trade (each side) NSE: 0.00325% | BSE: 0.003% per trade (each side)
Goods and Services Tax (GST) 18% on (Brokerage + Transaction Charge) 18% on (Brokerage + Transaction Charge)
SEBI Charges ₹15/Crore ₹15/Crore
Stamp Charges* State wise State wise

Zerodha Equity F&O Brokerage

Charge Type Equity Futures Equity Options
Brokerage 0.01% or ₹20/Trade whichever is lower 0.01% or ₹20/Trade whichever is lower
Securities Transaction Tax (STT) 0.01% on Sell Side 0.05% on Sell Side(on Premium)
Transaction / Turnover Charges NSE: 0.0019% | BSE 0.003% (each side) NSE 0.05% | BSE 0.003% (each side) (on premium)
Goods and Services Tax (GST) 18% on (Brokerage + Transaction Charge) 18% on (Brokerage + Transaction Charge)
SEBI Charges ₹15/Crore ₹15/Crore
Stamp Charges* State wise State wise

Zerodha Currency F&O Brokerage

Charge Type Currency Futures Currency Options
Brokerage 0.01% or ₹20/Trade whichever is lower 0.01% or ₹20/Trade whichever is lower
Securities Transaction Tax (STT) No STT No STT
Transaction / Turnover Charges NSE: 0.0009% | BSE: 0.00022% NSE: 0.04% | BSE: 0.001% (on premium)
Goods and Services Tax (GST) 18% on (Brokerage + Transaction Charge) 18% on (Brokerage + Transaction Charge)
SEBI Charges ₹15/Crore ₹15/Crore
Stamp Charges* State wise State wise

Zerodha Commodities Brokerage

Charge Type Commodity Futures Commodity Options
Brokerage 0.01% or ₹20 per trade (whichever is lower) 0.01% or ₹20 per trade (whichever is lower)
Securities Transaction Tax (STT) 0.01% on sell side (Non-Agri) 0.05% on sell side
Transaction / Turnover Charges Group A: Exchange txn charge: 0.0026%
Group B: Exchange txn charge: Pepper - 0.00005%, Castorseed - 0.0005%, Rbdpmolein - 0.001%
₹0
Goods and Services Tax (GST) 18% on (Brokerage + Transaction Charge) 18% on (Brokerage + Transaction Charge)
SEBI Charges ₹15/Crore ₹15/Crore
Stamp Charges* State wise State wise

Zerodha Charge / Fee Structure:

  • Securities Transaction Tax (STT): This is charged only on the sell side for intraday and F&O trades. It is charged on both sides for Delivery trades in Equity.
  • Stamp Duty for all states in India and NRI's: *: Charged based on the state where customer lives. Visit Zerodha website to check the stamp duty in your state.
  • Goods and Services Tax (GST): This is charged at 18% of the total cost of brokerage plus transaction charges.
  • SEBI Charges: This is charged at ₹15 per Crore.

Other Charges (Zerodha Hidden Fees):

  1. Call and Trade feature is available at an extra cost of ₹20 per call.
  2. Additional charge of ₹20 per executed order for MIS/BO/CO positions which are not square off by the customer.
  3. Digital Contract notes are sent via Email. Physical copies of contract notes can be ordered at additional charge of ₹20 per contract. Courier charges are extra.
  4. Trade SMS alerts (optional) are charged at ₹1 for Equity, F&O, and Currency trade alerts and ₹0.50 for Commodity trade alerts.
  5. Instant payment gateway charges for over 22 banks - ₹9 per fund transfer.
  6. DP charges for delivery based equity selling - ₹8 per transaction.
  7. Standard NSE charges, transaction charges and statutory levies are charged.

Zerodha Demat Charges

ID Transaction Charges
1 Demat Account Opening Charges ₹0
2 Stamp Charges payable upfront (at actuals) ₹50
3 Annual Maintenance Charges (AMC):
  a. Individuals ₹300 Per Year + GST (Payable upfront every year)
  b. Corporates ₹1000 + GST (Payable upfront every year)
4 Transaction Charges per ISIN (Market Trades):
  a. Buy (Receive) ₹0
  b. Sell(Debit) ₹8 + ₹5.50 flat for every debit transaction
5 Inter Depository Transfer (Off-Market Trades):
  a. Buy (Receive) NIL
  b. Sell(Debit) 0.03% or ₹25 whichever is higher
6 Demat (Per certificate) ₹150
7 Remat (Per ISIN) ₹150 (Per certificate) + CDSL Charges
8 Courier charges per Demat/ Remat request ₹100
9 Pledge per ISIN ₹20 + ₹12 per request (CDSL Charges)
10 Unpledge per ISIN ₹20 + ₹12 per request (CDSL Charges)
11 Pledge Invocation per ISIN ₹20
12 Periodic Statement:
  a. By Email Free
  b. Physical ₹50 (Couier Charges)
13 Adhoc / Non Periodic Statement Requests:
  a. By Email ₹10 per request
  b. Physical ₹50 per request upto 10 pages. Every additional page at ₹5 (+Courier charges at actual)
14 Delivery Instructions:
  a. First Delivery Instruction Book Free (10 leaves)
  b. Every Additional Booklet ₹100 (10 leaves)
15 Cheque Bounce/ Per cheque ₹350
16 Failed Transactions ₹50 per ISIN
17 Modification in CML ₹25 per request
18 KRA Upload / Download ₹50

Get detail about Zerodha pricing, Zerodha brokerage calculater, Zerodha brokerage, Zerodha plans, Zerodha brokerage review, Zerodha brokerage plans, Zerodha fund transfer, Zerodha intraday brokerage, Zerodha charges, Zerodha charge list, Zerodha charges calculator, Zerodha prepaid brokerage plans, Zerodha yearly charges, Zerodha fees, Zerodha yearly maintenance charge, Zerodha option brokerage and Zerodha trading charges.

How to open account with Zerodha?

For online trading with Zerodha, investor has to open an account. Following are the ways to open an account with Zerodha

Get information about Zerodha broker, Zerodha branches, Zerodha sub broker, Zerodha support, Zerodha customer care, Zerodha user reviews, Zerodha user manual, Zerodha website, Zerodha review and Zerodha toll free number

Contact Zerodha / Request Call Back

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Zerodha Pros and Cons

Zerodha Advantages

  • Zerodha offers best in the industry trading platforms & tools. All trading software is built in-house and is available for free to all its customers.
  • Zerodha offer equity delivery trades for free. This means you don't pay any brokerage when you buy shares using cash-and-carry (CNC). CNC is the delivery trade with no leverage. Once bought, shares get delivered to your demat account and if sold, shares will get debited from your demat account.
  • Zerodha is among the cheapest share broker in India. They offer services under a simple pricing model. They charge 0.01% or ₹20 per executed order, whichever is lower, regardless of the trade size. Maximum brokerage paid by customer is ₹20 per trade.
  • Zerodha is a self-clearing broker. They don't charge clearing charges from customers.
  • Zerodha does not charge any hidden fees i.e. Software uses charges.
  • No minimum balance required to open a Zerodha trading account.
  • There is no minimum brokerage with Zerodha. This is helpful with small trades where 0.01% brokerage [one side] is applied. Brokers like ICICIDirect charge minimum brokerage of ₹35 if your calculated brokerage is less than that.
  • Zerodha is simply a pay as you go brokerage firm. There are no prepaid brokerage plans available. 
  • Zerodha offers 'Bracket Orders' with an option of 'Trailing Stop loss' for both Equity and F&O. Zerodha is the first broker to offer this to retail investors in India.
  • Zerodha offers Collateral Margin or 'Margin Against Share' for trading in Equity and Currency F&O segment. Over 1000 approved securities (Stocks & ETFs) are available to get the collateral margin.
  • Zerodha has 200+ branches & partners across India. Zerodha Branches or franchise offices are located in all major cities including Bangalore (Karnataka), Hyderabad (Andhra Pradesh), Pune (Maharashtra), Ahmadabad (Gujarat), Chennai (Tamil Nadu), Vijayawada (Andhra Pradesh), Hubli (Karnataka), Salem (Tamil Nadu), Coimbatore (Tamil Nadu), Kanyakumari (Tamil Nadu) and Kochi (Kerala).
  • Zerodha Number of Customers: Above 8.47 lakhs Unique Clients (as of Jan 2019).
  • Zerodha has 10% of daily retail trading volumes across NSE, BSE, MCX.

Zerodha Disadvantages

  • GTC/GTD orders not available in the equity segment. Good Till Cancelled (GTC) and Good Till Date/Time (GTD) Orders are only available for commodity trading.
  • For Bank Nifty (weekly settlement), CO/BO or trailing stop loss is not available.
  • Margin Against Shares is not available in equity cash segment.
  • An additional charge of Rs 20 per executed order for MIS/BO/CO positions which are not square off by the customer.
  • Call & Trade is not free. It is available at an additional fee of Rs 20 per executed order.
  • Online IPO Investment is not available with Zerodha.
  • Trading software is not available for Mac and Linux operating systems.
  • 3-in-1 trading account is not available as Zerodha doesn't provide banking. Any online bank can be linked to Zerodha trading account. However, recently it has partnered with IDFC First Bank to offer a 3-in-1 account wherein traders having an IDFC First Bank account can link their bank account with Zerodha trading and demat account.
  • Unlike most 3-in-1 accounts provider, Zerodha Back Office is not integrated with its trading platform. It's a separate website and most data in the back office gets updated overnight.
  • Lifetime free AMC demat account plans are not available.

Zerodha Complaints received at BSE / NSE:

Number of customer complained against Zerodha share broker. The Zerodha consumer complaints provide the summary of grievance which went to exchange for resolution.

Zerodha consumer complaints
Exchange Financial Year Number of Clients * Total Complaints **
BSE 2018-19 234,716 24
NSE 2018-19 887,267 265
BSE 2017-18 259,642 28
NSE 2017-18 540,905 339
BSE 2016-17 30,690 10
NSE 2016-17 165,586 99
BSE 2015-16 5,377 3
NSE 2015-16 61,970 25
NSE 2014-15 30,379 17
NSE 2013-14 17,523 8
NSE 2012-13 7,996 7
NSE 2011-12 1,163 4

* Number of active clients the broker or trading member has. As per SEBI guidelines each broker reports the newly added clients to the exchange though unique client code (ucc) process. The informaiton on this page is provided by the exchange.

** The total number of complaint received against the broker at the given exchange.

Enquiry Form

Whats new at Zerodha?

 

  • March 2019 - Zerodha become self-clearing broker with zero clearing charges to the customers.
  • Jan 2019 - Zerodha become India's #1 stock broker both by the number of active clients and the trading turnover on the exchanges.
  • Jan 2018 - Zerodha reached 7 Lakhs+ customers. 8% of daily retail trading volumes across NSE, BSE, MCX.
  • Dec 2017 - Kite 3.0 is launched. It offers many new features.
  • Mar 2017 - Launched 'Coin', a Direct Mutual Funds Investment platform.  

Zerodha Exposures

  1. Zerodha Exposure for Intraday Trading - Zerodha offers 5 to 20 times exposure or leverage for stocks on which F&O trading is allowed. For most other stocks; Zerodha gives 5 times exposure. Margins are given only for Intraday trading.
  2. Zerodha Exposure for trading in Futures - Zerodha lets clients take MIS (Margin Intraday Squareoff) positions with following margin:
    • Equity & Index futures - 40% of NRML(Normal) margin (Order squared off at 3:20pm)
    • Commodity futures - 50% of NRML(Normal) margin
    • Currency futures - 50% of NRML(Normal) margin (Order squared off at 4.30pm)
    .
  3. Zerodha Margin for Options - Zerodha doesn't offer any margin for buying Options.

Short Selling

  1. Equity F&O Segment - Zerodha allow intraday and overnight short selling in F&O segment.
  2. Equity Cash Segment - Zerodha allows short selling only for Intraday, but not for overnight positions.

Zerodha's Membership Information

  1. Zerodha NSE Member ID:
    • Capital Market (CM) - INB231390627
    • Future & Options (F&O) - INF231390627
    • Currency Derivatives (CDS) - INE231390627
  2. Zerodha BSE Member ID:
    • Capital Market (CM) - INB011390623
    • Future & Options (F&O) - INF011390623
  3. CDSL: IN-DP-CDSL-00278209
  4. NSDL: IN-DP-NSDL-11496000

Zerodha Reviews

avatar
378. kalyan reddy  Apr 21, 2019 10:39 Reply
Worst customer service they till we open the account they will be call us after that if we call also not reply from the executives....

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
377. Hiren  Apr 12, 2019 14:32 Reply
Service is Ok...not anyting lucrative other than brokerage.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
376. sridhar  Mar 20, 2019 11:13 Reply
stupid sytem not reliable.
high chance for loosing huge money for one reason that you cannot close the trade.
And cannot catch the obvious big moves since the system will go down and will not allow you to trade.
I suspect they are making counter trades on their customers and making profit.
Which means you win they loose. If you are going to win big they are going to loose big.
they will never allow themselves to loose big and yes their system will crash and they will allow you to get in only when they closed their positions safely.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
375. Ashok Biradar  Mar 18, 2019 16:11 Reply
Pi stops working when you place Bracket order
tecnical team is not use at all

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
374. dhermendra kumar  Mar 18, 2019 10:14 Reply
totally useless. frqequent breakdowns causes huge loss to intraday traders

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Average
Overall Experience - Very Poor
avatar
373. Nagendran  Mar 14, 2019 16:26 Reply
I struggled with the online account opening. I contacted the support team. It seems there won't be proper CRM tools to maintain the ticket history. Every time, I need to explain the issue to the agent though I have created a ticket. They send some replies from their individual email ID and callback from individual mobile. When I reply to the email or callback to the mobiles, no one responding. Since three days the account opening issues are resolved. No one takes the responsibility from the support agent side. Very very poor support team the Zerodha having.
avatar
372. Nikhil Anto  Mar 13, 2019 10:51 Reply
Zerodha is a great broker to trade with. They maintain transparency in 3every fees they collect.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
avatar
371. PRIKSHIT  Mar 8, 2019 20:20 Reply
ACCORDING TO ME, ZERODHA IS CHEAP AND THE BEST, AFTER HAVING WORST EXPERIENCE WITH KOTAK. ZERODHA IS IMPROVING EVERY DAY .I IIKE IT.
avatar
370. Soni  Feb 7, 2019 20:47 Reply
Big Cheaters. 1st when u use CO/BO ur stoploss will get trigered even when the price foes not reach ur trigger price. I checked their graph the price never came. Idouble checked with other third party graphs stoploss price was 4 rs away but still sl trigered and market turned. Instead of making profit u will had to tske loss.
Their platform will be done on big event days. U will not able to login until everything had already happened of the event.
They will sell your phone no. To the indore based cheaters who will call u non stop to take their tips service.
Dont ever bother to open acvount with them. Worst service and big time cheaters.
avatar
370.1. Ashok Kumar  Mar 8, 2019 13:27
You are very right. Yes, it is there.
avatar
369. Aman A  Mar 8, 2019 12:35 Reply
If only they would spend more time taking care of customer than posting fake reviews to improve their ratings.

After 5 days of dealing with their customer care and raising ticket with no response from Support and sending offline documents after documents ( So much for online account opening) to the Sales person. They started talking rudely and as if they were doing favors to me.

Now not opening account and no read to refund the account opening fee.

I am surprised that they are largest budget brokers in the market. It shows the quality of Service we have in our country. With such horrible system and customer service if they are largest I wonder what state of service other brokers provide.
avatar
368. Naman  Feb 27, 2019 14:31 Reply
Worst broker! Their platform is useless if it can't handle trading volumes. i called them a million times but no response. looks like they have no intentions to serve traders anymore. Fraudsters! Have to switch broker urgently.
avatar
367. Nagendra  Feb 27, 2019 11:06 Reply
Brokeagewise it is the most economical broker for retail small traders/investers.
But its trading platform malfunction is quite frequent which cause lot of losses to traders .

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Below Average
Customer Service - Average
Overall Experience - Below Average
avatar
366. Satish  Feb 22, 2019 09:31 Reply
I was new to trading and decided to go with Zerodha which indeed was a big mistake of my life.
Initially I was doing well in Intraday trading but later I opted for 60 day challenge, that is when my downfall started.
I lost lot of money.
One day I was doing intraday with 40K cash. on that day stocks of the company fell miserably.
I was not able to exit since I dint have access to internet.
and when I logged in to app to check it was showing -11k. So I had lost 40k+11K.
Two things that Zerodha failed.
1. It din't square off when I had lost 50% of my Investment.
2. It din't even square of when my fund became nil and went on to lose another 11k.

When I contacted Zerodha, they said market was Volatile and I have to pay the Negative balance.
IT WAS NOT THE MARKET WHICH WAS VOLATILE. IT WAS THEIR APP AND SERVICE WHICH IS VOLATILE.
Now they are sending legal notice for no mistake of mine.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
366.1. Ajay Vinayak Unhavane  Feb 27, 2019 09:08
Very True,,, Worst site...
avatar
365. Suraj  Feb 4, 2019 07:33 Reply
I want open a account...and i call customer service but they are not responding....very poor customer service
avatar
364. rohit mangal  Jan 31, 2019 09:17 Reply
WORST PLATFORM FOR TRADING THEIR SEVER SUCKS MANY TIMES TODAY WHEN WHEN I OPENED THEIR CONSOLE the was 9 45 am but i their chart candle is showing it was 9 15 candle formation is just stopped in market hour and most worst thiing is that their customer care executives are also dumb...and i lost almost 5000 because..sever problem ..
avatar
363. RAMASUNDHAR NAGARAJAN  Jan 27, 2019 08:05 Reply
I was using ICICI direct since 2003 & in the year 2016 opened account with Zerodha.

Zerodha is excellent in charts, mobile app, lowest brokerage

Extremely happy with Zerodha

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
avatar
362. Inder  Jan 18, 2019 09:58 Reply
Thanks all of u Guys for posting the real pic. Now I will search another broker for seamless trading.
They claim high customers but don't say how many are satisfied clients.
avatar
361. Saleema  Jan 17, 2019 22:11 Reply
Comsumer care very poor

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
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360. ARVIND SAHADEO WAKKAR  Sep 25, 2018 13:06 Reply
I am a senior citizen. i have TWO joint account with ZERODHA on my name & my wife's name.
Unfortunately wife died on 25.07,2018 due to her ill health.
i REQUESTED FOR DELETION OF HER NAME FROM BOTH THE ACCOUNT.
As per their requirement I applied for new Account on my single name. GIVEN ALL THE PAPERS INCLUDING DEATH CERTIFICATE. But far no action has been taken.
I have even written to their CEO, QUALITY & support department but all in vein.

When i checked my trading Account today I found my Holding in not shown at all. I do not understand what type of customer relation they have.`
I have already sent reminders to them but every time some silly matter is put forward.
THEY DO NOT HAVE ANY HUMAN RELATION & CARE FOR THE SENIOR CITIZENS.

THIS MAY BE A GUIDING FACTOR FOR ALL SENIOR CITIZENS WHO ARE HAVING OR THINKING OF HAVING ACCOUNT WITH " ZERODHA"


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360.1. Bijay  Jan 7, 2019 17:24
Complain can be lodge with SEBI for quick resolution. I have raised complain in sebi website for my broker wrong doing, within one month corrective action was taken.
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359. ASHOK  Jan 7, 2019 07:40 Reply
Better than another

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Average

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