Upstox Stock Trading, Demat, Brokerage and Reviews 2020


498.51% 555,302 Clients

Upstox is a tech-first low cost broking firm in India providing trading opportunities at unbeatable prices. Company provide trading on different segments such as equities, commodities, currency, futures, options which are available on its Upstox Pro Web and Upstox Pro Mobile trading platforms.

Upstox is backed by a group of investors including Kalaari Capital, Ratan Tata and GVK Davix.

Upstox trading platform offers trading, analysis, charting and many more rich trading features. This platform makes it easy to place orders through mobile phones and web browser. Upstox trading platform is built on Omnisys NEST OMS (Order Management System) and Omnisys NEST RMS (Risk Management System).

Upstox offers absolutely free trading account and free trading in Equity Delivery segment. Trading in Equity F&O, Equity Indra-day, Commodities and Currency Derivatives is available through Upstox Pro. UpStox Pro is the paid service of UpStox for traders.

Special Offer: FREE Account Opening (₹300 waived) + FREE Eq Delivery Trading + flat ₹20 per order for Intraday and F&O. Get the Exclusive Offer

Upstox Ratings

Overall Rating Rated 2.6 stars 2.6/5
Fees Rated 3.7 stars 3.7/5
Brokerage Rated 3.7 stars 3.7/5
Usability Rated 2.7 stars 2.7/5
Customer Service Rated 2.5 stars 2.5/5
Research Capabilities Rated 3.5 stars 3.5/5

Based on 67 Votes by Upstox Customers

Do you trade with Upstox? Rate Upstox

Information about Upstox account opening, Upstox open account, Upstox opening charges, Upstox account opening charges, Upstox account opening status, Upstox amc charges, Upstox account charges, Upstox account closure


Upstox's Trading Platforms

Upstox offers mobile and website based trading. Upstox's trading platform is build in-house by RKSV to make it extremely easy to place orders through mobile as well as web browser. As of now no trading terminal is available though Upstox.

Read Upstox Trading Software Review for info about Upstox platform, Upstox trading platform, Upstox trading software, Upstox trading demo, Upstox Demo, Upstox download, Upstox software download, Upstox software, Upstox stop loss, Upstox trading and Upstox trading account.


Account Types

Upstox offers two different type of trading account to suite investors/traders need:

  1. Upstox Basic Plan

    Brokerage Free equity delivey and ₹20 per trade for Equity F&O, Commodity and Currency

    The plan offers basic trading features in Equity Delivery segment through mobile and website. Upstock doesn't change any brokerage for trading in Equity Delivery segment.

    Upstox basic plan offers upto 20x leverage on Cash segment.

  2. Upstox Priority Pack

    ₹0 equity delivey brokerage and flat ₹30 per trade for Equity F&O, Commodity and Currency

    Upstox Pro is the trading platform for frequent traders; who trade in Indra-day and F&O segments. This plan offers upto 25x leverage on Cash segment.

    Along with the standard features offered in Upstox Basic Plan, Upstox Pro offers stock search, analyze, trade, and monitor stocks, currencies, F&O, and commodities.

    Upstox Pro provides advance charting for professional traders for technical analysis. It also offers wide range of indicators, chart types, data rich user interface.

Upstox Trading Plans Comparison

SegmentUpstox Basic PlanUpstox Priority Pack
Brokerage - Equity DeliveryFreeFree
Brokerage - F&O, Commodity, Currency₹20 per trade or 0.01% (whichever is lower)₹30 per trade or 0.05% (whichever is lower)
Margin - Intraday
NSE/BSE Cash15x20x
Index Futures4x5x
Stock Futures4x4x
Index Option Sell4x5x
Stock Option Sell4x4x
NSE Currency4x4x
MCX Future2.5x3x
Margin - CO/OCO Orders
NSE/BSE Cash20x25x
Index Futures10x14x
Stock Futures4x6x
NSE Option Buy1.33x2x
Index Option Sell4x5x
Stock Option Sell4x4x
NSE Currency4x5x
MCX Future3x4x

Upstox Special Offers

Limited Time Offer - Free Account Opening (₹300 waived)

Open Upstox Trading Account and get FREE Trading, Demat and Mutual Fund Account + FREE Equity Delivery Trades (no brokerage) + Intraday and F&O Trades at flat ₹20 per order.

Request Callback

Upstox Brokerage Charges 2020

  • Upstox Trading Account Opening Charges (One Time): ₹0 (Free)
  • Upstox Trading Annual maintenance charges (AMC): ₹0 (Free)
  • Upstox Demat Account Opening Charges (One Time): ₹0 (Free)
  • Upstox Demat Account Annual Maintenance Charges (AMC): ₹300 per year (paid monthly)

Upstox Equity Delivery & Intraday Charges

Upstox ChargesEquity DeliveryEquity Intraday
Brokerage₹0₹20 per executed order or 0.05% (whichever is lower)
STT0.1% on both Buy and Sell0.025% on the Sell Side
Transaction Charges₹325/crore₹325/crore
Demat Transaction Charges₹18.5 per scrip (only on sell)₹0
GST18% (on Brokerage + Transaction Charges)18% (on Brokerage + Transaction Charges)
SEBI Charges₹15/Crore₹15/Crore
Stamp Duty**

Upstox Equity F&O Charges

Upstox ChargesFuturesOptions
Brokerage₹20 per executed order or 0.05% (whichever is lower)Flat ₹20 per executed order.
STT0.1% (on Sell Side)0.1% (on Sell Side)
Transaction Charges₹210/crore₹5500/crore on premium turnover
Demat Transaction Charges₹0₹0
GST18% (on Brokerage + Transaction Charges)18% (on Brokerage + Transaction Charges)
SEBI Charges₹15/Crore₹15/Crore
Stamp Duty**

Upstox Currency Charges

Upstox ChargesCurrency FuturesCurrency Options
Brokerage₹20 per executed order or 0.05% (whichever is lower)Flat ₹20 per executed order.
STTNo STTNo STT
Transaction Charges NSE: 0.00013% | BSE: 0.00062%NSE: 0.065% | BSE: 0.026% (on premium)
GST18% (on Brokerage + Transaction Charges)18% (on Brokerage + Transaction Charges)
SEBI Charges₹15/Crore₹15/Crore
Stamp Duty**

Upstox Commodity Charges

Upstox ChargesCommodity FuturesCommodity Options
Brokerage₹20 per executed order or 0.05% (whichever is lower)Flat ₹20 per executed order.
STT0.01% on sell trade (Non-Agri)0.05% on sell trade
Transaction Charges0.0031%0.002%
GST18% (on Brokerage + Transaction Charges)18% (on Brokerage + Transaction Charges)
SEBI Charges₹15/Crore₹15/Crore
Stamp Duty**

UpStox Charge Explained:

  • STT: This is charged only on the sell side for intraday and F&O trades. It is charged on both sides for Delivery trades in Equity.
  • Stamp Duty: Charges based on the state the customer is located in.
  • Goods and Services Tax (GST): This is charged at 18% of the total cost of brokerage plus transaction charges.
  • SEBI Turnover Fees: This is charged at ₹15 per Crore.

Other Charges (Upstox Broker Hidden Charges / Fees):

  1. Call & Trade: ₹20 per executed order
  2. Physical contract notes: ₹25 per contract note plus courier charges. (Digital contract notes are free.)
  3. Instant Money Transfer Fee: ₹7 per transfer

Check out Upstox Brokerage Charges, Fees, AMC, Transaction Charges. Get detail about Upstox pricing, Upstox brokerage calculater, Upstox brokerage, Upstox plans, Upstox brokerage review, Upstox brokerage plans, Upstox fund transfer, Upstox intraday brokerage, Upstox charges, Upstox charge list, Upstox charges calculator, Upstox prepaid brokerage plans, Upstox yearly charges, Upstox fees, Upstox yearly maintenance charge, Upstox option brokerage and Upstox trading charges.


How to open account with Upstox?

Read Upstox Account Opening Process Review to find information about Upstox broker, Upstox branches, Upstox sub broker, Upstox support, Upstox customer care, Upstox user reviews, Upstox user manual, Upstox website, Upstox review and Upstox toll free number

Contact Upstox / Request Call Back

FREE Account Opening (₹300 waived) + FREE Eq Delivery Trading + flat ₹20 per order for Intraday and F&O. Get the Exclusive Offer

Name:Phone
EmailCity
State
Are you a day trader?

Upstox Pros and Cons

Upstox Advantages

  • Upstox offers brokerage free trading in Equity Delivery segment (Customer does not have to pay brokerage for delivery trades in equity segment).
  • Mobile trading app available for both Android and iOS phones. No software uses charges.
  • After Market Order (AMO), Cover Order and Bracket Order(BO) or One cancels Other (OCO) orders are available on both web and mobile.
  • Trailing-Stop/Stop-Loss (SL) is available in both web and mobile.
  • Upstox Pro Web Trading Platform offers multiple indicators to monitor markets on-the-go.
  • Upstox Bridge for AmiBroker helps you to code & execute your trading strategy using the AmiBroker AFL editor.
  • Upstox Developer Console helps you build (code) your own trading app using languages such as Python.
  • Upstox Option Chain Tool helps traders find out Spot, Future prices, vertical comparison of rates, get details such as circuit levels, Open High Low Close and market depth. It allows customers to measure volatility, open Interest, performance indicator and check greeks as well.
  • Upstox MF Platform offers 1000's of Mutual Funds to invest in. Customers can choose Lumpsum or SIP pattern of investing.
  • Margin Against Shares is available.
  • Priority Brokerage Package is available for customers who need higher leverage.
  • Online IPO Application (UPI) is available.

Upstox Disadvantages

  • Good Till Cancelled (GTC) and Good Till Date/Time (GTD) Orders are not available in Equity Segment. GTC/GTD orders are available in commodity trading.
  • Margin Funding is not available on delivery trades. Higher leverage is available in Upstox Priority Pack account.
  • Upstox charge brokerage fee of ₹20 per trade. Few other discount brokers (5paisa, ProStocks) offer similar services at cheaper per trade brokerage plan.
  • Upstox doesn't offer unlimited monthly trading plans.
  • Call and trade fee is charged at extra ₹20 per executed order (₹20 Brokerage + ₹20 Call & Trade Fee).
  • Additional ₹20 per executed order is charged for Intraday square MIS/BO/CO orders when they are not square off by the customer.
  • Brokerage free trading is available only in Equity Delivery segment (in Upstox Basic plan). For all other segments including Equity F&O, Commodity F&O and Currency Derivative, brokerage is charged at ₹20 or lower per trade.
  • In Upstox basic plan, though brokerage is free, customers still have to pay the Demat Transaction Charges. Upstox Demat debit transaction charges (₹21.83) is high than other discount brokers who charges fee of ₹15.93 per demat debit transaction.
  • Doesn't provide stock tips or recommendations.
  • 3-in-1 accounts are not available as company doesn't provide banking services.
  • 24/7 customer service is not available.
  • Upstox NRI Trading and demat account is no more available (since Jan 2018).
  • Upstox do not offer API any more.

Upstox Exposure Margin

Upstox leverage for intraday, delivery, options, currency and commodities. Read Upstox exposure limit review.

SegmentExposure Margin
Equity Delivery2.5x
Equity IntradayRegular: 15x | Priority Pack: 20x | Regular CO: 20x | Priority Pack CO: 25x
Equity FutureRegular: 4x | Priority Pack: 4x | Regular CO: 4x | Priority Pack CO: 6x
Equity OptionsRegular: 4x | Priority Pack: 4x | Regular CO: 4x | Priority Pack CO: 5x
Currency FutureRegular: 4x | Priority Pack: 4x | Regular CO: 4x | Priority Pack CO: 5x
Currency OptionsRegular: 4x | Priority Pack: 4x | Regular CO: 4x | Priority Pack CO: 5x
Commodity FutureRegular: 2.5x | Priority Pack: 3x | Regular CO: 3x | Priority Pack CO: 4x
Commodity Options

Upstox Complaints received at BSE/NSE

Number of customer complained against Upstox share broker. The Upstox consumer complaints provide the summary of grievance which went to exchange for resolution.

Upstox Customer Complaints

Exchange Financial Year Number of Clients * Total Complaints **
BSE 2019-20 100,254 7
NSE 2019-20 555,302 119
BSE 2018-19 22,381 7
NSE 2018-19 92,781 58
BSE 2017-18 24,483 2
NSE 2017-18 43,889 35
BSE 2016-17 3,910 1
NSE 2016-17 17,229 21
BSE 2015-16 3,049 1
NSE 2015-16 10,622 10

* Number of active customers. As per SEBI guidelines each broker reports the detail of active clients to the exchange through unique client code (ucc) process every month.

** The total number of complaint received against the broker at the given exchange.

Enquiry Form


Upstox Exposures / Margin / Leverage Policy

Comparison of Upstox Regular Account and Priority Pack:

Leverage by Upstox (Margin Policy)

Segment

Regular Intraday

Intraday Priority Pack

NSE/BSE Cash

15x

20x

Index Futures

4x

6x

Stock Futures

4x

4x

NSE Option Buy

N/A

N/A

Index Option Sell

4x

6x

Stock Option Sell

4x

4x

NSE Currency

4x

4x

MCX Future

2.5x

3x

Upstox Margin for Cover Order / Bracket Order

Segment

Regular Intraday

Intraday Priority Pack

NSE/BSE Cash

20x

25x

Index Futures

4x

7x

Stock Futures

4x

6x

NSE Option Buy

1.33x

2x

Index Option Sell

4x

5x

Stock Option Sell

4x

5x

NSE Currency

4x

5x

MCX Future

3x

4x

FAQ's

  1. 1. What is Upstox account?

    Upstox account is a 2-in-1 account combining a trading and a demat account. The trading account gives you access to stock exchanges like NSE, BSE and MCX etc, while the demat account is used to hold securities like stocks, mutual funds etc., in electronic form.

    The upstox account allows investors to invest/trade in stocks, equity derivatives, currency and commodities. It also offers online mutual fund (regular and direct) in a lump sum or SIP way.

    Discuss this question

  2. 2. How to open Upstox account online?

    Upstox offers instant paperless online account opening to people who have an Aadhaar Card linked to their current phone number.

    Steps to open Upstox account online

    1. Request a callback from Upstox or visit www.upstox.com
    2. Enter Email and Mobile Number
    3. Validate with OTP
    4. Enter personal and bank details
    5. Upload Aadhaar Card, PAN Card, Income Proof (for derivatives trading), Signature (on a blank paper) and photograph.
    6. Review, confirm and submit the application.

    You can expect your account to be activated within the next 24 - 48 hours. The company will inform you through email and SMS.

    Discuss this question

  3. 3. Does Upstox is safe?

    Yes, Upstox is a safe broker. It is a registered member of SEBI, BSE, NSE, MCX and CDSL. The company is regulated by the stock broker regulations. It is audited regularly by the exchanges. No major violations are reported so far.

    Upstox is safe for the following reasons:

    • In the business for over 10 years.
    • Profit making company
    • Backed by investors like Mr. Ratan Tata and Tiger Global.
    • Same product for all customers.
    • Same margin for all customers.
    • No margin funding
    • No PMS or Asset Management services.
    • No proprietary trading.

    Discuss this question

  4. 4. Upstox is good or bad?

    Upstox is an online discount broker offering trading services in stocks and commodities. It is one of the 200+ large stock broker offering retail trading services, who are in the business for 10 to 25 years.

    No broker is good or bad. It depends if a broker suites your requirement for trading and investment.

    Read upstox review and compare it with top brokers to find which broker best suits you:

    Here are a few pros and cons of Upstox which may help you determine if upstox is good for you.

    Upstox Advantages and Disadvantages

    Upstox Advantages Upstox Disadvantages
    • Brokerage Free Equity Delivery segment
    • Ultra-low broker (Rs 20 per trade) for Intraday and F&O
    • Commission-free Direct Mutual Funds
    • Excellent online trading platform (Website and Mobile App)
    • Bracket and Cover Orders available
    • Margin against share is available
    • No neighborhood offices in your town. It's an online broker.
    • No personal relationship manager
    • No research and advisory services
    • No GTC Orders
    • Doesn't offer NRI trading account
    • Margin funding not available
    • Additional ₹20 for Call & Trade orders
    • Additional ₹20 for the auto square of intraday orders
    • It doesn't offer monthly unlimited trading plans.
    • It doesn't offer API to alog traders.

    Discuss this question

  5. 5. Who owns Upstox?

    Upstox is a private limited company owned by Mumbai based RKSV Securities Pvt Ltd. Mr. Ravi Kumar, Mr. Raghu Kumar and Mr. Shrini Viswanath are the co-founders of the company.

    The company is also backed by a group of investors including Ratan Tata, Tiger Global and GVK Davix.

    Upstox investor includes:

    • Tiger Global Management - 31.1% stake
    • Kalaari Capital Partners - 15.21% stake
    • GVK Davix Technologies - 2.54% stake.
    • Ratan Tata - 1.33% stake

    Remaining 50% stacks are with the promoters of the company which includes Mr. Ravi Kumar and Mr. Shrinivas Viswanath.

    The above shareholding is as of Jan 2020.

    Discuss this question

  6. 6. Is Upstox free?

    Upstox offers brokerage free equity delivery trades. For all other segments, it charges flat ₹20 per executed order. Also, customers have to pay government taxes, exchange turnover charges, demat debit transaction fees etc.

    Upstox Brokerage

    Upstox Brokerage

    SegmentBrokerage Fee

    Equity Delivery

    ₹0 (Free)

    Equity Intraday

    ₹20 per executed order or 0.05% (whichever is lower)

    Equity Futures

    ₹20 per executed order or 0.05% (whichever is lower)

    Equity Options

    Flat ₹20 per executed order

    Currency Futures

    ₹20 per executed order or 0.01% (whichever is lower)

    Currency Options

    Flat ₹20 per executed order

    Commodity Futures

    ₹20 per executed order or 0.01% (whichever is lower)

    Commodity Options

    Flat ₹20 per executed order

    Discuss this question

  7. 7. Is Upstox trusted?

    Yes, Upstox is a trusted stock broker. Here are a few facts which make upstox trustworthy:

    • In the business for over 10 years.
    • Lakhs of retail customer trading online with upstox daily
    • SEBI registered broker.
    • Member of BSE, NSE and MCX exchanges.
    • No major violations reported in the audits by the exchanges so far.
    • Backed by prominent investors like Mr. Ratan Tata.
    • Profit making company with zero debt.

    Discuss this question

  8. 8. How to buy at Upstox?

    To buy shares, ETFs and mutual funds, you need to first open an account with upstox. Upstox opens 2 accounts, a trading and a demat account. The trading account is for buy/sell or securities and a demat account is to hold your securities in electronic format.

    Once your accounts are opened, you can then take the following steps to buy at Upstox:

    • Go to www.upstox.com or download Upstox Mobile App.
    • Login using user ID and password
    • Search for the desired security by entering a few characters of its name, say REL for Reliance
    • Enter the quantity, select order type, position etc.
    • Review your order and Confirm

    To watch a live demo of placing a buy order on the Upstox Pro web, you can watch this demo video.

    Discuss this question

  9. 9. How to buy IPO Upstox?

    Upstox offers an online IPO application. Upstox customers can apply in any IPO at BSE and NSE using their UPI ID.

    Steps to apply IPO through Upstox

    • Login to Upstox Pro Web or Upstox mobile app
    • Click on your customer name and customer ID on top right
    • Click on Apply for IPO link
    • Select the IPO you wish to apply by clicking the 'Details' button
    • Go to the bottom on IPO Detail page and click 'Place Bid' button
    • Enter UPI ID and choose Investor Type
    • Enter order quantity and price
    • Choose Cutoff-price checkbox if applying in the retail category
    • Review and place order
    • Approve the notification received on the BHIM app in 2 to 12 hours.

    If you have a upstox demat account, you can also apply in IPO using an online IPO facility offered by your bank using net banking. Almost all popular banks including ICICI, HDFC, SBI, Kotak, Axis Bank offer online IPO.

    You just have to mention your upstox demat account information in the IPO application form. The allocated shares are automatically delivered to your upstox demat account. You can sell them on the IPO listing day.

    Discuss this question

  10. 10. How to transfer money from Upstox to the bank account?

    To transfer money from your Upstox trading account to the bank account, you need to submit a 'Payout' request in the Upstox Pro Trading Website or Upstox Pro Mobile App.

    Steps for Fund Withdrawal using Upstox Website

    • Visit www.upstox.com
    • Hover over link 'Sign In' in the top navigation and click 'Pro Web'
    • Log in to the trading website
    • Click the 'Balance' link in the top right.
    • In the popup window, click the 'WITHDRAW FUNDS' button.
    • Enter the amount and click 'WITHDRAW' button

    Steps for Fund Withdrawal using Upstox Pro Mobile App

    • Login to the Upstox Pro Mobile App.
    • Click on the 'Funds' button in the bottom right
    • Click on 'Withdraw Funds' link
    • Enter the amount and click 'Withdraw Funds' button

    Discuss this question

  11. 11. How to earn from Upstox?

    Upstox runs a Partner Program wherein you can become a sub-broker and start referring customers from your network and outside, and earn commissions when they trade. You can earn 2 ways in this program:

    • Earn a part of the brokerage paid by your referrals
    • Earn incentives for referrals when they open a Upstox account

    Note:

    • Any individual or company can become a upstox partner.
    • No need for physical office or infrastructure.
    • Website, YouTube channel, Blog, etc. owners can also become a partner.
    • Only brokerage earnings are shared. Earnings from other sources i.e. Demat AMC, Demat Charges, Transaction Charges, Interest earning, software charges, etc. are not shared with a partner.
    • Partners get absolute freedom. No targets and no sells-pressure.
    • Excellent online partner portal to track your earnings and manage your clients.

    Discuss this question

  12. 12. How to close Upstox account?

    Upstox accounts can be close by submitting an account closure request form. An empty PFD form for closing the account is available for download on the upstox website.

    Note that you cannot close the Upstox account online or by contacting customer care on the phone or chat. It is an offline process where you have to sign a paper form and send it to the upstox office.

    Steps to close Upstox Account

    • Visit www.upstox.com
    • In the top menu, go to Support >> Download Forms
    • Go to 'Account Modification Forms' section
    • Download the 'Demat Account Closure' form
    • Print, fill and sign it.
    • Send it to the 'Correspondence Office' address mentioned on the top of the form.

    Note:

    • Before submitting the request for closing, make sure to clear all the dues, close open positions and transfer/sell demat holding.
    • If you do not get any confirmation in 7 days, follow-up with customer service.

    Discuss this question


67 Comments

Susupti Roy
67. Susupti Roy  Mar 26, 2020 11:43 I Like It. | I Don't Like It. | Report Abuse Reply
Excellent service. I am very satisfied with Upstox service. They opened my Demat account within 24 hrs whereas sone other broker failed to open demat account within 2 weeks. Thanks Upstox. The mobile app is too good. Somehow I feel the app is complete.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent
NAZIM
66. NAZIM  Jan 4, 2019 18:32 I Like It. | I Don't Like It. | Report Abuse Reply
very poor customer services
trading plateform is very poor
stay away fraud broker.............sudenly your positions would disappear.......i am suffering this problem since last month
they never felt their flault ....ALWAYS Argue.....poor management and poor customer services
VARAPRASAD
66.1. VARAPRASAD  Mar 16, 2020 10:46 I Like It. | I Don't Like It. | Report Abuse
Yes same issue I got faced,

In the morning I have 179 shares but at the time of market starts 179 went to 26 share without no reason or Intimation.

suppert is very poor., very dissapointing every time when contact to customer care.
Mihir Joshi
65. Mihir Joshi  Feb 5, 2020 20:13 I Like It. | I Don't Like It. | Report Abuse Reply
I opened an account with Upstox a month ago and so far it has very good with brokerage services and reporting every day and the charges are applicable as said.No hidden charges are charged except in the delivery section you need pay 18.5+ GST which is DP charge not shown in Brokerage Calculator of Upstox. Overall It has been a good experience with the broker. A decent broker to be Honest.
Thank You.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Average
Customer Service - Above Average
Overall Experience - Above Average
Ankit Singh
64. Ankit Singh  Jan 4, 2020 10:45 I Like It. | I Don't Like It. | Report Abuse Reply
What is the margin required for option selling in upstox both intraday or position suppos i want to short sell a option whose premium is 4 rs and lot size is 5000 how much margin required to short sell this option in delivery
SOURENDRA KUMAR DEY
63. SOURENDRA KUMAR DEY  Dec 11, 2019 19:38 I Like It. | I Don't Like It. | Report Abuse Reply
I Sourendra Kumar Dey CL 144095 . Opened my new demat account just fifteen days ago and requested for link with my existing trading account with submitted necessary forms also requested to enable NSE , BSE cash segment trading facility . But 15 days over my account not enabled with NSE BSE cash segment . Repeatedly requested upstox team and send mail but no response from their side. I think very worst broker in the industry. I realy disapointed with this broker. Dont go with this broker as their sevice is worst . They are only hunting for new client not for old client.
Srawan
62. Srawan  Nov 20, 2019 08:31 I Like It. 1 | I Don't Like It. | Report Abuse Reply
I rate UPSTOX as WORST compared to others and specially they are cheaters. For greater leverage and priority, opted for priority account. But when we trade in banknifty options, an order of 400 Qty is split into small chunks of 40, 20,80 etc. and for each chunck the will be charging the brokerage separately. In my case, they charged around 300Rs brokerage for single transaction. Also, there is no facility to modify the entire order price in a shot for these small chunks.
Ravi Kumar
61. Ravi Kumar  Sep 27, 2019 10:21 I Like It. | I Don't Like It. | Report Abuse Reply
The brokerage fees and charges are good and really competitive, their mobile app is also good. The problem is their web trading platform which is quite difficult for first timers, also though the customer service agents are polite you have to explain them everything twice. Other than that they are good.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Average
Customer Service - Above Average
Overall Experience - Excellent
vivek sharma
60. vivek sharma  Sep 17, 2019 17:46 I Like It. | I Don't Like It. | Report Abuse Reply
Guys i am leaving this platform as i am having the worst experience. My share are not reflecting in my portfolio and the customer care team is not even replying properly. It will be resolve soon is their universal statement. No one is taking accountability for your money. customer care Phone no is busy since 12 hours. Its one of the biggest scam of 2019. Dont Trust this application

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Bhushan Thakare
59. Bhushan Thakare  Jul 25, 2019 08:26 I Like It. 1 | I Don't Like It. | Report Abuse Reply
I like the service of customer satisfaction through chatbox facility and also calling facility the best thing it is.
And app is user friendly.
All over I loved it.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent
Raja kumar
58. Raja kumar  Jul 23, 2019 13:56 I Like It. | I Don't Like It. | Report Abuse Reply
Web design seems very poor compare to angel broking.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Very Poor
Customer Service - Above Average
Overall Experience - Above Average
Sopan Ghadge
57. Sopan Ghadge  Jul 12, 2019 12:41 I Like It. | I Don't Like It. | Report Abuse Reply
In mobile app you can not sort the holding alphabetically to know the scripts quickly. I use mostly with Upstoxs Pro there are major following concerns (these are simple requirements for any stock investor): 1. To sign out you can not scroll-down. 2. In holding any corporate action like bonus shares issued, only quantity will be updated but the holding price remain as it is, which will show your holding in loss. (Raised my complaints but no response). It is simple arrangement to be made in upstox database but they don't have team to do it. 3. It will never updated the holding on time. 4. Before buying you need to check holdings quantity sorted either increasing or decreasing order which is not possible. It will show 1 first than 10, than 100, and next you will see 2, 20, 200. Ideally it shall display 1, 2, 20, 100 and than 200. 4, referral program is horrible, i refereed three friends one they diluted by not asking referral code, one account opening delayed more than 3 months, one account opening is still pending. Today i realized that i have made mistake by shifting my account with Upstox.


Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
veenit
56. veenit  Jul 4, 2019 00:15 I Like It. | I Don't Like It. | Report Abuse Reply
If you want to make money donot ever think of opening a demat account with UPSTOX. I hold 6 accounts in my family names but they are not transparent in their services and customer service is Big ZERO . they have cheated me twice by not placing my bid for OFS and made me huge losses.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Upstox user
55. Upstox user  May 21, 2019 11:38 I Like It. | I Don't Like It. | Report Abuse Reply
Worst ever support and software. No response from support for months and a simple issue is not resolved for 4 months.

Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Anil Zee
54. Anil Zee  May 10, 2019 16:27 I Like It. 1 | I Don't Like It. | Report Abuse Reply
Don't choose upstox ever
Below is the problem in their site
1. as they claim they didn't provide proper levrage on each stocks
2. Backoffice website is very old like developed in 1950's very poor in kind of reporting shows for IT purpose
3. their website is hanged on first load
4. we have to move to many menus to exit from currrent position in between either small trader fall into loss or go with less profit.
keertikumar patel
53. keertikumar patel  Apr 30, 2019 16:54 I Like It. | I Don't Like It. | Report Abuse Reply
i use mobile app for trading n its good, brokerage also great, i hav only 1 problem that they dont show proper profit and loss if u transfer shares from other dmat account and also if u get shares alloted from any IPO, i had complained about this 10 months ago but still no proper arrangement done from upstox.
PRAFULLA
52. PRAFULLA  Apr 17, 2019 09:15 I Like It. | I Don't Like It. | Report Abuse Reply
We work hours in front of the computer and Upstox pro web is very cool and Relaxing to the eye in comparison to other trading platforms. I Love Upstox.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
SUMIT
51. SUMIT  Mar 29, 2019 11:41 I Like It. | I Don't Like It. | Report Abuse Reply
Guys, don't try to open account with upstox, they will take first account opening charges, then they will harass to open an account, afterthat you will leave Rs. 531/- amount.

Basically they are not earning with brokerage, they are earning with eat you account opening charges.

So be careful with this type of thief.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Shashi
50. Shashi  Mar 27, 2019 19:23 I Like It. 1 | I Don't Like It. | Report Abuse Reply
If any issue happen then pray to God, he will come and help but not Upstox customer care. They don't care that you are loosing trading for days and won't easily resolve your issue.

Specially stock trading and in API support.
No escalation route available so can't speed up the process and just be at their mercy.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
pritesh Jani
49. pritesh Jani  Mar 9, 2019 15:41 I Like It. | I Don't Like It. | Report Abuse Reply
They are nothing but cheats. They have taken my money and have flown away. They are nothing but scoundrels. they have caused immense stress to me. Never have any sort of relationship with them
Pradeep Garg
48. Pradeep Garg  Mar 6, 2019 22:49 I Like It. | I Don't Like It. | Report Abuse Reply
No tips & portfolio management, due to their system problems you will definitely bear losses very often, you will not be getting refund & support or resolution of any kind

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor

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