Upstox Stock Trading, Demat, Brokerage and Reviews 2021


245.73% 2,141,095 Clients

Upstox is a tech-first low cost broking firm in India providing trading opportunities at unbeatable prices. Company provide trading on different segments such as equities, commodities, currency, futures, options which are available on its Upstox Pro Web and Upstox Pro Mobile trading platforms.

Upstox is backed by a group of investors including Kalaari Capital, Ratan Tata and GVK Davix.

Upstox trading platform offers trading, analysis, charting and many more rich trading features. This platform makes it easy to place orders through mobile phones and web browser. Upstox trading platform is built on Omnisys NEST OMS (Order Management System) and Omnisys NEST RMS (Risk Management System).

Upstox offers absolutely free trading account and free trading in Equity Delivery segment. Trading in Equity F&O, Equity Indra-day, Commodities and Currency Derivatives is available through Upstox Pro. UpStox Pro is the paid service of UpStox for traders.

Upstox Special Offers

Open Free demat + trading account

  • Pay Rs 0 Brokerage for Equity Delivery, Mutual Funds, and Digital Gold.
  • Pay flat Rs 20 for Intra-day and F&O Trades.
  • Get Free Digital Gold (worth Rs 51)

It is a limited-time offer. Open Instant Account online and start trading the same day.


Upstox Charges 2021

  • Upstox Account Opening Charges: Rs 0 (Free)
  • Upstox Demat AMC: Rs 300 per year (paid monthly)

Upstox Equity Delivery & Intraday Charges

Upstox equity delivery brokerage is Rs 0 (Free). Upstox equity intraday brokerage is Rs 20 per executed order or 0.05% (whichever is lower).

Upstox ChargesEquity DeliveryEquity Intraday
BrokerageRs 0Rs 20 per executed order or 0.05% (whichever is lower)
STT0.1% on both Buy and Sell0.025% on the Sell Side
Transaction ChargesRs 325/croreRs 325/crore
Demat Transaction ChargesRs 18.5 per scrip (only on sell)Rs 0
GST18% (on Brokerage + Transaction Charges)18% (on Brokerage + Transaction Charges)
SEBI ChargesRs 5/CroreRs 5/Crore
Stamp Duty0.015% (Rs 1500 per crore) on buy-side0.003% (Rs 300 per crore) on buy-side

Upstox Equity F&O Charges

Upstox Equity F&O brokerage is Rs 20 per executed order or 0.05% (whichever is lower).

Upstox ChargesEquity FuturesEquity Options
BrokerageRs 20 per executed order or 0.05% (whichever is lower)Flat Rs 20 per executed order.
STT0.1% (on Sell Side)0.1% (on Sell Side)
Transaction ChargesRs 210/croreRs 5500/crore on premium turnover
Demat Transaction ChargesRs 0Rs 0
GST18% (on Brokerage + Transaction Charges)18% (on Brokerage + Transaction Charges)
SEBI ChargesRs 5/CroreRs 5/Crore
Stamp Duty0.002% (Rs 200 per crore) on buy-side0.003% (Rs 300 per crore) on buy-side

Upstox Currency Charges

Upstox Currency brokerage is Rs 20 per executed order or 0.05% (whichever is lower).

Upstox ChargesCurrency FuturesCurrency Options
BrokerageRs 20 per executed order or 0.05% (whichever is lower)Flat Rs 20 per executed order.
STTNo STTNo STT
Transaction Charges NSE: 0.00013% | BSE: 0.00062%NSE: 0.065% | BSE: 0.026% (on premium)
GST18% (on Brokerage + Transaction Charges)18% (on Brokerage + Transaction Charges)
SEBI ChargesRs 5/CroreRs 5/Crore
Stamp Duty0.0001% (Rs 10 per crore) on buy-side0.0001% (Rs 10 per crore) on buy-side

Upstox Commodity Charges

Upstox Commodity brokerage is Rs 20 per executed order or 0.05% (whichever is lower).

Upstox ChargesCommodity FuturesCommodity Options
BrokerageRs 20 per executed order or 0.05% (whichever is lower)Flat Rs 20 per executed order.
STT0.01% on sell trade (Non-Agri)0.05% on sell trade
Transaction Charges0.0031%0.002%
GST18% (on Brokerage + Transaction Charges)18% (on Brokerage + Transaction Charges)
SEBI ChargesRs 5/CroreRs 5/Crore
Stamp Duty0.002% (Rs 200 per crore) on buy-side0.003% (Rs 300 per crore) on buy-side

Upstox Charge Explained:

  • STT: This is charged only on the sell side for intraday and F&O trades. It is charged on both sides for Delivery trades in Equity.
  • Stamp Duty: Charges based on the state the customer is located in.
  • Goods and Services Tax (GST): This is charged at 18% of the total cost of brokerage plus transaction charges.
  • SEBI Turnover Fees: This is charged at Rs 5 per Crore.

Other Charges (Upstox Broker Hidden Charges / Fees):

  1. Call & Trade: Rs 20 per executed order
  2. Physical contract notes: Rs 25 per contract note plus courier charges. (Digital contract notes are free.)
  3. Instant Money Transfer Fee: Rs 7 per transfer

Visit Upstox Brokerage Charges Review for more detail.

Special Offer: Open Free trading account + Brokerage Rs 0 for Eq Delivery and Rs 20 for Intra-day and F&O + Free Digital Gold (worth Rs 51). It is a limited-time offer. Open Instant Account online and start trading the same day.

Upstox Online Account Opening


Upstox Trading Software (Upstox Trading Platforms)

Upstox offers mobile and website based trading. Upstox's trading platform is build in-house by RKSV to make it extremely easy to place orders through mobile as well as web browser. As of now no trading terminal is available though Upstox.

 

Visit Upstox Trading Software Review for more detail.

Upstox Pros and Cons


Upstox Pros (Advantages)

The following are the advantages of Upstox. You must read Upstox advantages and disadvantages before opening an account with Upstox. Upstox pros and cons help you find if it suits your investment needs.

  • Upstox offers brokerage free trading in Equity Delivery segment (Customer does not have to pay brokerage for delivery trades in equity segment).
  • Mobile trading app available for both Android and iOS phones. No software uses charges.
  • After Market Order (AMO) and Cover Order are available on both web and mobile.
  • Trailing-Stop/Stop-Loss (SL) is available in both web and mobile.
  • Upstox Pro Web Trading Platform offers multiple indicators to monitor markets on-the-go.
  • Upstox Bridge for AmiBroker helps you to code & execute your trading strategy using the AmiBroker AFL editor.
  • Upstox Developer Console helps you build (code) your own trading app using languages such as Python.
  • Upstox Option Chain Tool helps traders find out Spot, Future prices, vertical comparison of rates, get details such as circuit levels, Open High Low Close and market depth. It allows customers to measure volatility, open Interest, performance indicator and check greeks as well.
  • Upstox MF Platform offers 1000's of Mutual Funds to invest in. Customers can choose Lumpsum or SIP pattern of investing.
  • Margin Against Shares is available.
  • Online IPO Application (UPI) is available.

Upstox Cons (Disadvantages)

The following are the cons of Upstox. Check the list of Upstox drawbacks.

  • Good Till Cancelled (GTC) and Good Till Date/Time (GTD) Orders are not available in Equity Segment. GTC/GTD orders are available in commodity trading.
  • Margin Funding is not available on delivery trades.
  • Upstox doesn't offer unlimited monthly trading plans.
  • Call and trade fee is charged at extra Rs 20 per executed order (Rs 20 Brokerage + Rs 20 Call & Trade Fee).
  • Additional Rs 20 per executed order is charged for Intraday square MIS/BO/CO orders when they are not square off by the customer.
  • Brokerage free trading is available only in Equity Delivery segment (in Upstox Basic plan). For all other segments including Equity F&O, Commodity F&O and Currency Derivative, brokerage is charged at Rs 20 or lower per trade.
  • In Upstox basic plan, though brokerage is free, customers still have to pay the Demat Transaction Charges. Upstox Demat debit transaction charges (Rs 21.83) is high than other discount brokers who charges fee of Rs 15.93 per demat debit transaction.
  • Doesn't provide stock tips or recommendations.
  • 3-in-1 accounts are not available as company doesn't provide banking services.
  • 24/7 customer service is not available.
  • Upstox NRI Trading and demat account is no more available (since Jan 2018).
  • Upstox doesn't offer API access for automated trading.

Open Instant Account with Upstox

Upstox Margin / Exposure

Upstox leverage for intraday, delivery, options, currency and commodities.

SegmentMargin
Equity Delivery1x (no margin)
Equity Intraday5x
Equity Future2x
Equity Options2x
Currency Future2x
Currency Options2x
Commodity Future2x
Commodity Options

Visit Upstox Margin Review for more detail.


Upstox Ratings

Overall Rating Rated 2.5 stars 2.5/5
Fees Rated 3.5 stars 3.5/5
Brokerage Rated 3.5 stars 3.5/5
Usability Rated 2.7 stars 2.7/5
Customer Service Rated 2.3 stars 2.3/5
Research Capabilities Rated 2.4 stars 2.4/5

Based on 108 Votes by Upstox Customers

Do you trade with Upstox? Rate Upstox


Upstox Complaint

The number of Upstox customer complaint received by the exchanges. The Upstox consumer complaint report helps understanding the Upstox quality and relibility of service.

Exchange Financial Year Number of Clients* Complaints** %
NSE 2020-21 2,141,095 862 0.04%
BSE 2020-21 143,126 7 0%
NSE 2019-20 619,305 164 0.03%
BSE 2019-20 142,797 11 0.01%
NSE 2018-19 92,781 58 0.06%
BSE 2018-19 22,381 7 0.03%
NSE 2017-18 43,889 35 0.08%
BSE 2017-18 24,483 2 0.01%
NSE 2016-17 17,229 21 0.12%
BSE 2016-17 3,910 1 0.03%

* The number of active customers reported by the broker.

** The total number of complaints received against the broker at the given exchange.

Visit Upstox Complaints at BSE, NSE and MCX for detail report.

Frequently Asked Questions

  1. 1. What is Upstox account?

    Upstox account is a 2-in-1 account combining a trading and a demat account. The trading account gives you access to stock exchanges like NSE, BSE and MCX etc, while the demat account is used to hold securities like stocks, mutual funds etc., in electronic form.

    The upstox account allows investors to invest/trade in stocks, equity derivatives, currency and commodities. It also offers online mutual fund (regular and direct) in a lump sum or SIP way.

     

     

  2. 2. How to open Upstox account online?

    Upstox offers instant paperless online account opening to people who have an Aadhaar Card linked to their current phone number.

    Steps to open Upstox account online

    1. Request a callback from Upstox or visit www.upstox.com
    2. Enter Email and Mobile Number
    3. Validate with OTP
    4. Enter personal and bank details
    5. Upload Aadhaar Card, PAN Card, Income Proof (for derivatives trading), Signature (on a blank paper) and photograph.
    6. Review, confirm and submit the application.

    You can expect your account to be activated within the next 24 - 48 hours. The company will inform you through email and SMS.

     

     

  3. 3. Upstox is good or bad?

    Upstox is an online discount broker offering trading services in stocks and commodities. It is one of the 200+ large stock broker offering retail trading services, who are in the business for 10 to 25 years.

    No broker is good or bad. It depends if a broker suites your requirement for trading and investment.

    Read upstox review and compare it with top brokers to find which broker best suits you:

    Here are a few pros and cons of Upstox which may help you determine if upstox is good for you.

    Upstox Advantages and Disadvantages

    Upstox Advantages Upstox Disadvantages
    • Brokerage Free Equity Delivery segment
    • Ultra-low broker (Rs 20 per trade) for Intraday and F&O
    • Commission-free Direct Mutual Funds
    • Excellent online trading platform (Website and Mobile App)
    • Bracket and Cover Orders available
    • Margin against share is available
    • No neighborhood offices in your town. It's an online broker.
    • No personal relationship manager
    • No research and advisory services
    • No GTC Orders
    • Doesn't offer NRI trading account
    • Margin funding not available
    • Additional Rs 20 for Call & Trade orders
    • Additional Rs 20 for the auto square of intraday orders
    • It doesn't offer monthly unlimited trading plans.
    • It doesn't offer API to alog traders.

     

     

  4. 4. Who owns Upstox?

    Upstox is a private limited company owned by Mumbai based RKSV Securities Pvt Ltd. Mr. Ravi Kumar, Mr. Raghu Kumar and Mr. Shrini Viswanath are the co-founders of the company.

    The company is also backed by a group of investors including Ratan Tata, Tiger Global and GVK Davix.

    Upstox investor includes:

    • Tiger Global Management - 31.1% stake
    • Kalaari Capital Partners - 15.21% stake
    • GVK Davix Technologies - 2.54% stake.
    • Ratan Tata - 1.33% stake

    Remaining 50% stacks are with the promoters of the company which includes Mr. Ravi Kumar and Mr. Shrinivas Viswanath.

    The above shareholding is as of Jan 2020.

     

     

  5. 5. Is Upstox free?

    Upstox offers brokerage free equity delivery trades. For all other segments, it charges flat Rs 20 per executed order. Also, customers have to pay government taxes, exchange turnover charges, demat debit transaction fees etc.

    Upstox Brokerage

    Upstox Brokerage

    SegmentBrokerage Fee

    Equity Delivery

    Rs 0 (Free)

    Equity Intraday

    Rs 20 per executed order or 0.05% (whichever is lower)

    Equity Futures

    Rs 20 per executed order or 0.05% (whichever is lower)

    Equity Options

    Flat Rs 20 per executed order

    Currency Futures

    Rs 20 per executed order or 0.01% (whichever is lower)

    Currency Options

    Flat Rs 20 per executed order

    Commodity Futures

    Rs 20 per executed order or 0.01% (whichever is lower)

    Commodity Options

    Flat Rs 20 per executed order

     

     

  6. 6. Is Upstox trusted?

    Yes, Upstox is a trusted stock broker. Here are a few facts which make upstox trustworthy:

    • In the business for over 10 years.
    • Lakhs of retail customer trading online with upstox daily
    • SEBI registered broker.
    • Member of BSE, NSE and MCX exchanges.
    • No major violations reported in the audits by the exchanges so far.
    • Backed by prominent investors like Mr. Ratan Tata.
    • Profit making company with zero debt.

     

     

  7. 7. How to buy at Upstox?

    To buy shares, ETFs and mutual funds, you need to first open an account with upstox. Upstox opens 2 accounts, a trading and a demat account. The trading account is for buy/sell or securities and a demat account is to hold your securities in electronic format.

    Once your accounts are opened, you can then take the following steps to buy at Upstox:

    • Go to www.upstox.com or download Upstox Mobile App.
    • Login using user ID and password
    • Search for the desired security by entering a few characters of its name, say REL for Reliance
    • Enter the quantity, select order type, position etc.
    • Review your order and Confirm

    To watch a live demo of placing a buy order on the Upstox Pro web, you can watch this demo video.

     

     

  8. 8. How to buy IPO Upstox?

    Upstox offers an online IPO application. Upstox customers can apply in any IPO at BSE and NSE using their UPI ID.

    Steps to apply IPO through Upstox

    • Login to Upstox Pro Web or Upstox mobile app
    • Click on your customer name and customer ID on top right
    • Click on Apply for IPO link
    • Select the IPO you wish to apply by clicking the 'Details' button
    • Go to the bottom on IPO Detail page and click 'Place Bid' button
    • Enter UPI ID and choose Investor Type
    • Enter order quantity and price
    • Choose Cutoff-price checkbox if applying in the retail category
    • Review and place order
    • Approve the notification received on the BHIM app in 2 to 12 hours.

    If you have a upstox demat account, you can also apply in IPO using an online IPO facility offered by your bank using net banking. Almost all popular banks including ICICI, HDFC, SBI, Kotak, Axis Bank offer online IPO.

    You just have to mention your upstox demat account information in the IPO application form. The allocated shares are automatically delivered to your upstox demat account. You can sell them on the IPO listing day.

     

     

  9. 9. How to transfer money from Upstox to the bank account?

    To transfer money from your Upstox trading account to the bank account, you need to submit a 'Payout' request in the Upstox Pro Trading Website or Upstox Pro Mobile App.

    Steps for Fund Withdrawal using Upstox Website

    • Visit www.upstox.com
    • Hover over link 'Sign In' in the top navigation and click 'Pro Web'
    • Log in to the trading website
    • Click the 'Balance' link in the top right.
    • In the popup window, click the 'WITHDRAW FUNDS' button.
    • Enter the amount and click 'WITHDRAW' button

    Steps for Fund Withdrawal using Upstox Pro Mobile App

    • Login to the Upstox Pro Mobile App.
    • Click on the 'Funds' button in the bottom right
    • Click on 'Withdraw Funds' link
    • Enter the amount and click 'Withdraw Funds' button

     

     

  10. 10. How to earn from Upstox?

    Upstox runs a Partner Program wherein you can become a sub-broker and start referring customers from your network and outside, and earn commissions when they trade. You can earn 2 ways in this program:

    • Earn a part of the brokerage paid by your referrals
    • Earn incentives for referrals when they open a Upstox account

    Note:

    • Any individual or company can become a upstox partner.
    • No need for physical office or infrastructure.
    • Website, YouTube channel, Blog, etc. owners can also become a partner.
    • Only brokerage earnings are shared. Earnings from other sources i.e. Demat AMC, Demat Charges, Transaction Charges, Interest earning, software charges, etc. are not shared with a partner.
    • Partners get absolute freedom. No targets and no sells-pressure.
    • Excellent online partner portal to track your earnings and manage your clients.

     

     

  11. 11. How to close Upstox account?

    Upstox accounts can be close by submitting an account closure request form. An empty PFD form for closing the account is available for download on the upstox website.

    Note that you cannot close the Upstox account online or by contacting customer care on the phone or chat. It is an offline process where you have to sign a paper form and send it to the upstox office.

    Steps to close Upstox Account

    • Visit www.upstox.com
    • In the top menu, go to Support >> Download Forms
    • Go to 'Account Modification Forms' section
    • Download the 'Demat Account Closure' form
    • Print, fill and sign it.
    • Send it to the 'Correspondence Office' address mentioned on the top of the form.

    Note:

    • Before submitting the request for closing, make sure to clear all the dues, close open positions and transfer/sell demat holding.
    • If you do not get any confirmation in 7 days, follow-up with customer service.

     

     

  12. 12. Does Upstox allow BTST?

    No, Upstox doesn't allow BTST (Buy Today Sell Tomorrow) facility.

    They stopped offering BTST from 1st September 2020 after SEBI introduces the new margin policy.

    If you buy 1000 shares of TCS on 1st September 2020, you would be able to sell these shares only after these shares are credited in your demat account on T+2 days. It means you cannot sell these shares before 4th September 2020.

     

     


168 Comments

Santoshk
168. Santoshk  May 4, 2021 14:12 I Like It. | Report Abuse Reply
Only two months passed opening the account. Worst broker. Worst Customer Service.
Upstox customer care service is pathetic.
I will add experience of mine here.
I have recently opened the account with Upstox and has only one but very serious concern.
And I think others should not fall prey to this in future.
1)
Upstox give free Indusind bank account opening at the time of opening demat account.
So I took that offer and opened account with Indusind bank.
But Upstox attaches this account to our demat account forcefully. It is made primary account.
So whenever you want to do payout, it will get credited to Indusind bank account only.
2) In Upstox you can not change/select bank account when you go for withdraw money option. This is unlike most other brokers where we can select any linked bank account to withdraw money.
3) I had raised the ticket for changing the primary account to my other bank's account.
But on phone they said it will be done within 48 hours. But its been 1 month now and they have not changed my primary account in Upstox.
3) I even escalated email to compliance@upstox.com but no response from there as well.
4) There is no communication from UPSTOX till now. So be aware of this technique Upstox is using to divert your fund to their preferred/partenered bank account.
Kavita
167. Kavita  Apr 7, 2021 01:04 I Like It. 1 | Report Abuse Reply
I Am holding 4 accounts in my family and referred many of my friends to upstox. I will be closing my account and will move to other broker. Below are the issues faced for which no resolution provided and customer service is also not good:
1. Tried to place OFS of DEN Networks on Trade n Call as Upstox does not provide this facility on the trading site. I have provided my TPIN while connecting to phone but the guy kept asking me personal details like mom name, date of birth etc. When I asked i have entered TPIN and why he needs all the details he was so rude and told me he cannot proceed if i donot provide the details. I think there is no use of TPIN for UPSTOX account.
2. other brokers square off intra day trades at 3:15 PM but Upstox does it by 3:00 PM which causes losses due to volatility at the time of orders cancellations.
3. They donot have Rights entitlement share trading enabled in their terminals and this issue was not fixed in 10 days and its very sad.
4. The website does not show rates if I add any new script in watchlist and I have to relogin to see the rates of the script added.
5. Many times rates stops refreshing on the website and I have to use mobile app to perform my trading.
6. The rates of a share are not same in 2 terminals opened in 2 different accounts, This I have observed a couple of times.

If you are thinking to trade often or want to make a big investment portfolio then Upstox is a big No. I have already stared using other discount broker which is having much better services. Not writing the other broker name because my intention is not to promote any broker here but to help other investors with my poor experience I have faced with Upstox.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Krishna K Neog
166. Krishna K Neog  Apr 29, 2021 11:14 I Like It. | Report Abuse Reply
I like the interface Upstox has, it looks more clean and professional. However they have pathetic customer service. I understand they are called discount brokers for a reason, but then a strong customer support is much needed. Many a times, I raise a query and ticket with them, and no one looks at them for weeks and such slow response is not expected at this age of technology.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Above Average
Research Capabilities - Above Average
Customer Service - Very Poor
Overall Experience - Below Average
Das
165. Das  Apr 16, 2021 15:24 I Like It. 1 | Report Abuse Reply
Very very worst customers service for Upstox, because more than a month I am trying nobody has not been helped me to solve the issues.
Renjith
164. Renjith  Apr 8, 2021 17:45 I Like It. 1 | Report Abuse Reply
Upstox worst customer Care. Only solution they will give is raise a ticket and your problem won't resolve.please don't go for it
Gagan
163. Gagan  Apr 3, 2021 12:01 I Like It. 1 | Report Abuse Reply
The mobile app lacks basic features TV Chart, ease of user experience on navigation, saving chart template as default, but some doubt in ratings on G Play Store, reading through the reviews it seems spam/in appropriate.
veenit bhayana
162. veenit bhayana  Mar 30, 2021 14:02 I Like It. 1 | Report Abuse Reply
Worst service Worst broker. In Call n Trade I have to give all the details even after entering through client id and Tpin. They charge 50 rs for an OFS and still feels like I am a cheater to provide them the DOB, Name, Client ID etc. Its a must avoid for retail investors. Better spend a bit on brokerages to go for some good customer services customer.
murli
161. murli  Mar 26, 2021 12:29 I Like It. 1 | Report Abuse Reply
definitely Upstox is fraud broker. So many Hidden and excess charges charged without intimation. so BIG no for upstox. as far my concern it may deducted charges from account without customer information. it is better to discuss with a near by agent of other broker at least they will confirm you all the applicable charges.and you will aware about it.
Nipun
160. Nipun  Mar 21, 2021 22:20 I Like It. 1 | Report Abuse Reply
Have opened a online account to see what is discounted brokers are, Pathetic.

You are not permitted to trade in share of your choice even with 100% Margin... There RMS Which should take care of the company decides which shares you should trade for.

Demat of physical shares submitted, took 4 months for the processeing there DRF No.....

What more can you expect from a brokerage house
Keshav Deore
159. Keshav Deore  Mar 20, 2021 11:33 I Like It. 1 | Report Abuse Reply
Upstox is fraud broker. Many Hidden and excess charges charged without intimation.

Upstox Representative doesnt support customers. Lack of knowledgeable customer support. Representative always provide incorrect, inappropriate information. Always make fool to customers. Dont give proper explanation on Charges and daily statement.

Much more amount means unwanted huge charges charged from your invested amount daily.

Never open demat account in Upstox.

You cant succeed and never make profit with Upstox.

Lower Margin/ Lower Leverage compared to other broker.

Also CO/OCO/AMO order facilities not available.

Upstox- Fraud and Lutaroo Broker

vilas khopkar
158. vilas khopkar  Sep 23, 2020 10:56 I Like It. 1 | Report Abuse Reply
Documents like POA are misplaced. Do not keep good records. Every time you contact them there is a new person to deal with who has no clue to your case. if it wasn't such a pain. we would leave them. Confusing number of websites: RKSV, UPSTOX, NEST,. Nothing is easy.
I was told same password works with all their sites:UNTRUE. My wife was told she had not submitted a POA, so no trading. Get instant code from ILFS. This doesn't work. 2 weeks later she receives email saying ILFS won't give her instant code because she has another holder [2nd holder] me, her husband. All shares she wanted to sell have tanked even further.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Pallavi shelar
157. Pallavi shelar  Sep 4, 2020 07:55 I Like It. 1 | Report Abuse Reply
Upstox, cutting money indirectly from ur account,there hidden charges are very high,31agust I will get 171/-intreday but upstox not give me also charges applied very high,no support ,no reply from customer service,u will losses ur money in upstox please save ur money,they use TATA name but failed Tata also,I was close my account
Sreekumar
157.1. Sreekumar  Dec 5, 2020 08:41 I Like It. | Report Abuse
Yes true, the traded profit does not shown our ledger as per the contract note.they have hidden charges and reduced money we gets
frustrated trader
156. frustrated trader  Feb 1, 2021 15:06 I Like It. | Report Abuse Reply
totally pathetic app. dont go with them. stealing thieves.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
AXEL
155. AXEL  Feb 1, 2021 15:09 I Like It. 1 | Report Abuse Reply
ITS THE MOST USELESS BROKER EVER. HUGE LOSSES TODAY. GO WITH SOME OTHER BROKERS UPSTOX IS PATHETIC.
Santosh
154. Santosh  Feb 2, 2021 23:08 I Like It. 1 | Report Abuse Reply
I have been using this app for more than a year. Here’s my rationale for the above-given rating.
Upstox is the most unreliable app for trading. For instance, the platform failed exactly on the day of the budget announcement where large bids and volume transactions take place. The platform started working the next day and the company head posted a mail stating the technical glitch. This shows the companies unpreparedness and lack of vision. Technical issues aside amount of sorry can revert the lost trade opportunities. There were few issues in futures and options as well

They charge AMC on-time but fail to serve their users when the users need the platform the most. In my opinion, it's unfair to charge when they aren't providing quality service.

I don't recommend this app for investors as well because the app fails to alert the user even when the user has a defined price alert in the app. Another disadvantage in using Upstox is that they DON'T offer free transfer of shares among family members who have accounts in upstox. Upstox COMPETITORs offers free and hassles transfer among family/relations.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Very Poor
suresh
153. suresh  Feb 7, 2021 18:24 I Like It. 1 | Report Abuse Reply
using this actively since 1 year. worse experience with customer care and application. last week application did not work for 4 hours which led to losses for me 50K.. no one is taking responsibility for this. what is the point of having low charges but getting these kind of losses.
seriously i would not recommend this bushtit broker. stay away from this. y
Vaibhav
152. Vaibhav  Feb 11, 2021 14:58 I Like It. 1 | Report Abuse Reply
Haramkhore hai sala broker hamesha jab bhi market kabhi badi move hone wali hai tab hamasha server band karke baithata hai sala. aisa harami broker hai ye. Kio bhi is upstox pe app mat open karna aur karega to bhi FNO me trade mat karna apka profit loss me conert hone tak server band karke baithega

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Agarwal
151. Agarwal  Feb 16, 2021 03:59 I Like It. 1 | Report Abuse Reply
upstox are manipulating customer account.

Customer service are also very poor.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
Rahul Gupta
150. Rahul Gupta  Feb 17, 2021 11:07 I Like It. | Report Abuse Reply
Pathetic service..apps hangs on critical days (Like Budget day 2021_)...has caused lots of losses..because stop loss doesnot work..
I have trying to get offmarket transfer from last 40 days..but they simply dont.know how to do it.
There is no escalation process ..strange..
You will not get any reply from complaince or scores

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Vivek Mallik
149. Vivek Mallik  Mar 2, 2021 10:16 I Like It. | Report Abuse Reply
1. Very poor customer service. DO NOT attend to problems.
2. Chart layout does not save/ update.
3. Do NOT fulfill obligations.
4. Spam you several times a day with advertisement.
Please DO NOT open account with them.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Very Poor

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