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5paisa Stock Trading, Demat, Brokerage and Reviews 2019


9.55% 110,688 Clients

5paisa is a Mumbai based India's 2nd largest discount broker. 5paisa is part of India Infoline (IIFL), India's leading financial services company. 5paisa was re-launched with new brokerage model for online retail broking services in late 2016.

India Infoline, the parent company, was incorporated in 1995. IIFL group offers wide range of financial products through over 1000 branches. IIFL (a traditional brick-and-mortar broker) used 5paisa brand for its online retail broking business for many years.

Services offered by 5paisa

  • Online Trading - Trade in Equity, Equity F&O, Currencies and Commodities at NSE, BSE and MCX.
  • Online Mutual Funds - Invest in wide range of Mutual Funds, ETFs and Bonds.
  • Online Insurances - Compare and buy Car, Health and Term insurance online.
  • Personal Loans

5paisa Robo Advisory

For a normal investors it is challenging to choose couple of Mutual Funds among thousands available in the market. It's also not feasible to find a human investment advisory every single time you thing about investing.

Robo Advisory is a fully automated investor advisory system which provides financial advices based on the answers you provide to the questions asked to you.

Build using the advance computer technology, the 5paisa Robo advisory offers low-cost, handy and irrational investment advisory platform to its customers.

5paisa Robo Advisory helps customers in choosing Mutual Funds and Insurance products.

Special Offer: FREE Account Opening (₹650 waived) (Until 30th June) + Pay-as-you-go Demat AMC + FREE Mutual Fund Account + Trade at flat ₹10 per order. Get the offer

5paisa Ratings

Overall Rating Rated 2.9 stars 2.9/5
Fees Rated 3.2 stars 3.2/5
Brokerage Rated 3.9 stars 3.9/5
Usability Rated 2.9 stars 2.9/5
Customer Service Rated 2.4 stars 2.4/5

Based on 44 Votes by 5paisa Customers

Do you trade with 5paisa? Rate 5paisa

Information about 5paisa account opening, 5paisa open account, 5paisa opening charges, 5paisa account opening charges, 5paisa account opening status, 5paisa amc charges, 5paisa account charges, 5paisa account closure


5paisa's Trading Platforms

The 5paisa Trading Platform is built on IIFL's trading platform which is being used by many customers over last 2 decades. The trading platform of 5paisa is available on mobile app, browser (web) and installable desktop trading application.

5paisa offers:

  1. Mobile Trading

    The 5paisa mobile trading app offers trading at BSE/NSE and Robo Advisory on the go. Customer can download this free app from Google App Store or Apple App Store. The simple intuitive app can be used to buy stocks, trade in stock and currency futures & options, invest in mutual funds, etf's and bonds ect.

  2. Browser Based Trading

    5paisa has a powerful trading website which can be accessed from any available web browser on computer, laptop, mobile devices or tablets. The website (also called 5paisa Trader Station) offers all trading and investment options under one domain.

    The web based trading platform is well integrated with payment gateway and banks for instant fund transfers.

  3. Desktop Trading

    5paisa installable trading terminal is designed for frequent traders who need advance trading tools. The desktop application offers real time data, advance charts for intraday and historic stock prices.

    Variety of keyboard shortcuts are available to monitor the market on real-time basis and place orders faster.

Read 5paisa Trading Software Review for info about 5paisa platform, 5paisa trading platform, 5paisa trading software, 5paisa trading demo, 5paisa Demo, 5paisa download, 5paisa software download, 5paisa software, 5paisa stop loss, 5paisa trading and 5paisa trading account.


Account Types

  1. Share Trading Account

    5paisa is India's fast growing discount broker offering investing and trading services in segments including stocks, derivatives (F&O) and currency. 5paisa is member of BSE and NSE. 5paisa trading account is backed by the experience and technology developed by its parent company IIFL for over 20 years in retail broking industry.

    5paisa offer trading services under a simple brokerage plan. Customers can trade across the segments for a flat rate of Rs 10 per executed order, irrespective of the size of the order. This brings saving up to 90% in comparison to traditional brokers who charge brokerage fee in % of the total turnover.

    5paisa trading account is well integrated with other products they offer including mutual funds, etf, bonds and insurance.

  2. Mutual Fund Account

    Online Mutual Funds Investment Account is a key offering from 5paisa. You can open just a Mutual Funds Investment Account with 5paisa for free of charges.

    5paisa also offers Systematic Investment Plans (SIP), an automatic periodic investment option in stock market though mutual funds.

    The 'Auto Investor' tool is available free of charge to its customer which helps with online MF advisory. This tool help in choosing the right funds based on their risk profile and return expectations.

5paisa Special Offers

Limited Time Offer - Free Account Opening (₹650 waived) until June 30th 2019

Open 5Paisa Trading Account and get Free Trading, Demat and Mutual Fund Account + FREE 1st year Demat AMC + Trade at flat ₹10 per order.

Get this limited time offer

5paisa Brokerage Charges 2019

Account Opening Fees & Annual maintenance charges (AMC)

  • Trading Account Opening Charges (One Time): Rs. 650
  • Trading Annual maintenance charges (AMC): Rs. 0
  • Demat Account Opening Charges (One Time): Rs. 0
  • Demat Account Annual Maintenance Charges (AMC): Rs. 400 per year

Trading Brokerages

  • Stock Intra-day Trades: Rs. 10 per executed order (buy and sell are considered as 2 orders)
  • Stock Cash Delivery Based Trades: Rs. 10 per executed order
  • Stock F&O Trades: Rs. 10 per executed order
  • Currency F&O Trades:Rs. 10 per executed order

Check out 5paisa Brokerage Charges, Fees, AMC, Transaction Charges. Get detail about 5paisa pricing, 5paisa brokerage calculater, 5paisa brokerage, 5paisa plans, 5paisa brokerage review, 5paisa brokerage plans, 5paisa fund transfer, 5paisa intraday brokerage, 5paisa charges, 5paisa charge list, 5paisa charges calculator, 5paisa prepaid brokerage plans, 5paisa yearly charges, 5paisa fees, 5paisa yearly maintenance charge, 5paisa option brokerage and 5paisa trading charges.


How to open account with 5paisa Capital Ltd?

5paisa's 2-in-1 account (demat + trading account) gives its customer an option to invest and trade in stock market as well as in mutual funds. If you are looking for only Mutual Funds as investment options, a separate Mutual Fund Account is available.

5paisa offers completely paperless account opening based on Aadhaar. If you have Aadhaar number and your Aadhaar number is mapped to correct mobile number, the account opening process is real fast. After completing the online application, the online trading accounts get activated in few hours.

You could also download the application form, print it, fill it up and send it to 5paisa Mumbai office to open the account.

Read 5paisa Account Opening Process Review to find information about 5paisa broker, 5paisa branches, 5paisa sub broker, 5paisa support, 5paisa customer care, 5paisa user reviews, 5paisa user manual, 5paisa website, 5paisa review and 5paisa toll free number

Contact 5paisa / Request Call Back

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5paisa Pros and Cons

5paisa Advantages

  • Backed by IIFL, a premier non-banking financial institution in India with experience of over 2 decades.
  • Simple and cheaper brokerage plan of Rs 10 per executed order irrespective of segment (Equity, F&O and Currencies) or size of the order.
  • Free trading platform including mobile app, website and desktop trading terminal.
  • Offers free technical, derivative and fundamental research & advice to customers.

5paisa Disadvantages

  • Doesn't offer 3-in-1 account.
  • Very high demat debit transaction charges. They charge 0.04% (minimum Rs 25 per debit transaction). Most other discount brokers charge flat Rs 8 per transaction.
  • Higher exchange transaction charges in competition to other discount brokers.
  • Call & Trade is available at an additional cost of Rs 100 per call. The customer can place any number of trades in one call for Flat rs 100 fee.
  • 5Paisa doesn't offer NRI Trading & Demat Account.

5paisa Exposure Margin

5paisa leverage for intraday, delivery, options, currency and commodities. Read 5paisa exposure limit review.

SegmentExposure Margin
Equity DeliveryUp to 3.5 times
Equity IntradayUp to 20 times
Equity FutureIntra-day 3 times | Delivery: 1 time
Equity OptionsIntra-day 1 time | Delivery: 1 time
Currency FutureIntra-day 1 time | Delivery: 1 time
Currency OptionsIntra-day 1 time | Delivery: 1 time
Commodity Futureupto 2x
Commodity Options

5paisa Complaints received at BSE/NSE

Number of customer complained against 5paisa Capital Ltd share broker. The 5paisa Capital Ltd consumer complaints provide the summary of grievance which went to exchange for resolution.

5paisa Customer Complaints

Exchange Financial Year Number of Clients * Total Complaints **
NSE 2019-20 110,688 10
BSE 2018-19 24,382 14
NSE 2018-19 101,043 96
BSE 2017-18 19,545 28
NSE 2017-18 36,034 41
BSE 2016-17 432 1
NSE 2016-17 3,652 2
BSE 2015-16 428 1

* Number of active customers. As per SEBI guidelines each broker reports the detail of active clients to the exchange through unique client code (ucc) process every month.

** The total number of complaint received against the broker at the given exchange.

Enquiry Form


5Paisa Exposures / 5Paisa Leverage / 5Paisa Margin

  1. 5Paisa Exposure for Equity Intraday Trading - 5Paisa offers up to 20 times exposure. The scrip category wise detail of margin is provided below.
  2. 5Paisa Exposure for Equity Delivery Trading - 5Paisa offers up to 3.5 times leverage for equity delivery trading. The scrip category wise detail of margin is provided below.
  3. 5Paisa Exposure Futures Intraday Trading - 5Paisa lets clients take MIS (Margin Intraday Squareoff) positions with following margin:
    • Equity & Index futures - 3 times margin (Order squared off at 3:20pm)
    • Currency futures - 1 times margin (Order squared off at 4.30pm)
  4. 5Paisa Exposure Options Intraday Trading
    • Options long: 1x
    • Options short: 3x

5paisa Equity Margin

Scrip CategoryHaircutDelivery MarginIntraday Margin
E20%3.5x20x
A20%3x12x
B30%2x3x
C45%1.5x2x
D60%1x1x
Z100%1xNA

5paisa F&O Margin

Trading SegmentLeverage
Futures3x
Options long1x
Options short3x

5paisa Short Selling

  1. Equity Futures & Options - 5Paisa allow intraday and overnight short selling in F&O segment.
  2. Equity Cash - 5Paisa allows short selling only for Intraday, but not for overnight positions. Short selling is available in all groups except z category or T2T script.

5Paisa Membership

  1. 5Paisa SEBI Membership: INZ000010231
  2. 5Paisa NSE Member ID: 14300
  3. 5Paisa BSE Clearing Number:: 6363


69 Comments

avatar
69. Anand more  May 21, 2019 19:26 Reply
Very good...

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
avatar
68. AJAY NAGPAL  May 13, 2019 15:26 Reply
5paisa claims that they charge the lowest brokerage is not true at all. They levy other hidden charges and most of the times, the charges, even if the customer has asked not to charge. They renew those charges, without the consent of the customers. The DP charges are high. When asked to close the account, they don't close the account. I have sent them request to close my account several times via mail, and sent my signed request on two occasions, but still my account is active with them. I WOULD NEVER SUGGEST TO OPEN A TRADING ACCOUNT WITH 5 PAISA. (Client ID 50850062)

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
67. sri ram raju  May 2, 2019 18:08 Reply
most pathetic app and company that i have ever dealt with...... it is better to burn my money rather than investing in 5paisa app.... extra ordinary high charges........ after selling stock worth 25000 i got DP charges of 35000 what the hell is this calculation?

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
66. rahul  Apr 24, 2019 14:13 Reply
It is very cheap and value for money is good. I have not found any major customer service related issues so far. I have been using 5paisa for last 2 years.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent
avatar
65. pravin wasnik  Apr 17, 2019 21:23 Reply
Null customer support, they are not albe to resolve customer query. they do not need customer.

Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
64. Rajesh  Apr 17, 2019 11:24 Reply
Weekly Dp Charges not mention in the their site..

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
63. Dhileepan  Mar 12, 2019 13:38 Reply
5 paisa is worst brokerage i have ever used. They do not have concern to talk to customer in customer service. If you transferred money to their account. You need to send screenshot and message from from the bank to their support. They will never ad your funds. If you called they will say within 2 hours it will updated. After 2 hours call again and shout their answer will be "I will understand" they are not recruiting even people good in communication. Its not happened 1st time. Its happening for me 10th time. Every time i want to lose my temper and shout then only they will proceed. I am in abroad now how to call them freely. Even if you said this they will put your call on hold for more than 10 mins. First work to do when came back to India is closing this irritating 5 paisa account. Hate their service.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
62. akhil vijay joshi  Mar 2, 2019 10:06 Reply
They say Margin trading upto 3.5 times is available but they didn't say that there was margin charges of 0.05% PER DAY....NOTE:per DAY.

Now, i have margin of suppose 1lakhs, now that makes charges of Rs500/day. Is that free?
This is pure making fool out of customers.
I prefer giving "0" stars but facility not there

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
61. MAHESH VASUDEV GOKHALE  Feb 2, 2019 23:38 Reply
Hi:
My name is Mahesh Gokhale and my 5paisa customer ID: 58121962.
I would soon be closing it after 31st March.

This is the worst brokerage firm I ever found. Such a stupid firm that does not provide any report on your Profit and Loss statement. They simply don't have such a report.

Highest DP charges. Their mobile application hangs when you need it the most. On a business day between 2:45 pm to 3:25 pm, most of the times, your orders wont make it to NSE. After that there is no use.

I wrote an email to grievance department as well as compliance department for providing proper Profit & Loss statements and other issue and they sent me links for the reports.

You know what, they don't know how to generate professional reports.
Their P&L reports are missing Total. They have very substandard reports for any of the segment.

I would advise you not to join if you are thinking of joining it for the sake of 10 rupees of brokerage.

Go to some professional brokerage firm instead.

Thanks
Mahesh
avatar
60. Sachin Kumar Singh  Jan 12, 2019 17:58 Reply
Customer service is very low level.... don't believe on this brokerage house.


Ratings:

Brokerage - Excellent
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
59. pankaj  Jul 30, 2018 13:49 Reply
its to third class broker service. Its waste of money as well time. They dont care about our money .

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
59.2. FivePaisa  Aug 20, 2018 11:23
Hi Pankaj, We are deeply sorry to hear your feedback. If you are facing any issue we request you to kindly mark a mail to us at support@5paisa.com along with your client code to address your issue at the earliest.
avatar
59.3. Lipika Das  Jan 8, 2019 17:25
I think you have not came across real 3rd class brockerage house till now. If 5paisa is 3rd class then there are no 1st class brocker in India. Sorry my friend I would recommend everyone 5paisa because they are much much better than others in every aspect.
avatar
58. Lipika Das  Jan 8, 2019 17:16 Reply
The best discount brocker. I have another Demat account at Axis Securities. But since I opened my account at 5 paisa I started trading here and like to close my account at Axis direct shortly. 5 paisa charging only 10 rs flat brockerage. The advantage of flat brokerage is that as many as quantity purchased, the real costing value of a stock become cheaper even adding all the other applicable taxes like STT, GST, transanction charges, stamp duty etc. Where as Axis direct charging 0.5% for delivery and 0.05% for intraday trading. In a same trading I can get much more profit in 5paisa than Axis direct. Another point is that Axis direct is charging 0.06% not less than 50 rs for stock sell out from demat. Where 5paisa charge only 25 rs flat.
I was novis and fall in trap by the agent that I have opened account in Axis direct. Later I have searched in the net and found this Chittorgarh.com and got lot of knowledge about brockerage houses and their charges, facilities. Thanks to Chittorgarh.com for showing me path and helped me to choose the right brockerage house.
I wish and hope that every new invester before opening a Demat account, go through Chittorgarh.com and find a brockerage house of there choice. But I would suggest everyone of my near and dear to go with 5paisa.
Pros about 5paisa
1. Discount brokerage. Only 10 rs flat for all segment.
2. Mobile app is good and user friendly. I like the Mobile app. Much better than Axis direct.
3. Contact note is pitty clear about charges and taxes deducted. No hidden charges.
4. Pay out is also hazard free. Just go to payout option and claim your payout. The money will be cradited in the linked bank account within 2 working days.
What more we want?
I pray for every new comer not to fall in trap by the agents and get some knowledge before opening an account and investing in stock market. Good save them.
avatar
57. Anand  Jan 7, 2019 15:16 Reply
Guy please, don't go for 5PAISA. It's totally insane, idiotic and pathetic service. Sometimes the app/desktop buy and sell shares it self. Lost week Ilost 4500 and today around 2000 due to this. Sometimes you cannot square off your orders. lost my hard earned money in 5Paisa only reason their pathetic service. Whatever complaint you raise through email, they simply reply please check your bill and if u call customer care they will give u two choices, please send us mail or speak with trade section. You know what is the charge for speaking with trade section ? 100 rupees per minute ! yes its true. They are pathetic brokers. No way you can earn money in 5PAISA.
avatar
56. DEEPAK SINGH BISHT  Jan 7, 2019 08:56 Reply
Good experience specially because of low brokerage charges but still improvement required in website usability.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Above Average
avatar
55. Gomes  Dec 26, 2018 16:57 Reply
There are many worst experiences with 5 Paisa.

1. Poor and non-responsive customer service. Lethargic responses for call and mail. No responses for mails mostly.
2. Frequent server issues
3. Technical issues - My account says I have open positions though i have squared off. Their system says there are no positions. Later, it is Vice Versa.
4. Details on account closing procedure were not provided though I have requested multiple times.
5. Sorry is the only word in their trade dictionary.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average
avatar
54. Akshay Kumar N S  Dec 9, 2018 09:50 Reply
when i start trade in 5paisa the app and website is not user friendly but now they developed app and new website it is very good mainly i recommended who do daily trade it is very helpful because the broker charges is only 10 rs per order

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Excellent
avatar
53. Unkown  Dec 7, 2018 07:03 Reply
No user friendly, trading platform is not Good
App,site open karne ke bad trading karne ka mann hi nahi hota money control jaisa app hai

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
52. Deepak Mewada  Nov 20, 2018 17:08 Reply
Worst ever experience with 5paisa.. before solving issue they mail that the issue has been solved.. at last i wanted to close my account with 5paisa and they just said regards sorry.. but there were no steps to close account on 5paisa.. you can pay them but can ask them to pay you back you amount.. like while redeem also they ask for a minimum balance i mean WTF its my money i need to withdraw WhoTF are you to stop me doing that.. cheap customer support..

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
avatar
51. Amit  Nov 3, 2018 23:41 Reply
As a Customer I am very annoyed with 5paisa.
1. Very poor customer services in all.
2. No proper updating of account.
3. Delayed in allotment of mutual funds unit.
4. Paying always not working last one month.
5. Non professional approach.
6. Truly headache.
7. Never keep their promise.
avatar
50. Ashish  Oct 25, 2018 12:11 Reply
I'm a account holder in 5paisa.com and I want to share my bad experience with this broker firm. It has not only brokerage charges but also many hidden charges like DP charges. Its app is also not capable enough and not working properly in last hours of trading.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor

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