5paisa Stock Trading, Demat, Brokerage and Reviews 2020

27.22% 552,161 Clients

5paisa is a leading stockbroker in India. 5paisa Capital Ltd is a publicly-traded and professionally managed company promoted by IIFL founders. 5paisa.com started operations in March 2016 and became 2nd largest discount stock broker in India by Dec 2018. It is listed on BSE and NSE.

5paisa online trading is available in equity, commodity, and currency at BSE, NSE, and MCX. It is a flat rate discount stockbroker. It charges flat 20 Rs brokerage irrespective of the size of the trade, segment or exchange. It also offers 5paisa prepaid plans i.e. Optimum Plan, Platinum Plan and Titanium Plan. Customer pays further lower brokerage in platinum and titanium plans for an additional fixed monthly fee.

5paisa Mutual Funds offering include both Regular as well as direct mutual funds. 5paisa change flat Rs 10 per executed order for online mutual funds investment. An investor can invest in lump sum or through SIP.

5paisa demat account is offered through its depository participant membership with CDSL. It is awarded as Premier Depository Participant by CDSL in March 2019.

5paisa trading platform includes Mobile Trading App, Trading Website and Installable Trading Terminal. These platforms are built on the latest technology and recognized for 'Best use of Mobile Technology in Financial Services' in Feb 2019.

5paisa Special Offers

5paisa.com Limited Time Offer - Free Account Opening (₹650 waived)

Open 5Paisa Trading Account and get Free Trading, Demat and Mutual Fund Account + FREE 1st year Demat AMC + Trade at flat ₹20 per order.

Get this limited time offer

Account Types

  1. 5paisa Trading Account

    5paisa is India's fast growing discount broker offering investing and trading services in segments including stocks, derivatives (F&O) and currency. 5paisa is member of BSE and NSE. 5paisa trading account is backed by the experience and technology developed by its parent company IIFL for over 20 years in retail broking industry.

    5paisa.com offer trading services under a simple brokerage plan. Customers can trade across the segments for a flat rate of ₹20/order in Optimum Plan and ₹10/order in Platinum Plan and Free Equity Delivery in Titanium Plan. This brings saving up to 90% in comparison to traditional brokers who charge brokerage fee in % of the total turnover.

    5paisa trading account is well integrated with other products they offer including mutual funds, etf, bonds and insurance.

  2. Mutual Fund Account

    Online Mutual Funds Investment Account is a key offering from 5paisa. You can open just a Mutual Funds Investment Account with 5paisa for free of charges.

    5paisa also offers Systematic Investment Plans (SIP), an automatic periodic investment option in stock market though mutual funds.

    The 'Auto Investor' tool is available free of charge to its customer which helps with online MF advisory. This tool help in choosing the right funds based on their risk profile and return expectations.

5Paisa subscription plans

5Paisa has recently introduced three subscription plans- Optimum, Platinum and Titanium Plan. New customers can subscribe to the plans while opening the account by paying a fee of 1 Rupee. Existing customers can subscribe to the plans using 5Paisa website or mobile application. While subscribing to the plans, they have to pay the charges as mentioned in the below table through Credit Card or UPI. Customers can either pay subscription charges Monthly or Annually.

Note- All the plans activated before 31st December 2019 will offer the pre-existing benefits.

5paisa Brokerage Plans 2020


Optimum Plan

Platinum Plan

Titanium Plan



₹499/ month; ₹4,444/ year

₹999/ month; ₹8,888/ year



All segments-₹10/order, Equity Options- ₹2/lot

Equity Delivery-Free, Equity Options- ₹2/lot, Other segments- flat ₹10/order

Maintenance Charge

₹45/ Traded Month



DP Transaction Charges

₹25 or 0.025%



Pay In charges





₹100/ call



Direct MF Investment Charges




Research Advisory

Not Available



Free Trades



Free 100 trades per month maximum of ₹1000

Dedicated Customer Support




5paisa Charges 2020

5paisa Account Opening Charges & AMC

Trading Account Opening Charges (One Time) ₹650
Trading Annual maintenance charges (AMC) ₹0
Demat Account Opening Charges (One Time) ₹0
Demat Account Maintenance Charges (AMC) ₹540 yearly (charged as ₹45 per traded month)

5Paisa Trading Brokerage Charges

Segment Brokerage Fee
Equity Intra-day ₹20 per trade
Equity Delivery ₹20 per trade
Equity Futures ₹20 per trade
Equity Options ₹20 per trade
Commodity Futures ₹20 per trade
Commodity Options ₹20 per trade
Currency Futures ₹20 per trade
Currency Options ₹20 per trade

Visit 5paisa Brokerage Charges Review for more detail.

Special Offer: FREE Account Opening (₹650 waived) + Pay-as-you-go Demat AMC + FREE Mutual Fund Account + Trade at flat ₹20 per order. Get the offer

5paisa Online Account Opening

5paisa's 2-in-1 account (demat + trading account) gives its customer an option to invest and trade in the stock market as well as in mutual funds. If you are looking for only Mutual Funds as investment options, a separate Mutual Fund Account is available.

5paisa offers completely paperless account opening based on Aadhaar. If you have Aadhaar number and your Aadhaar number is mapped to correct mobile number, the account opening process is really fast. After completing the online application, the online trading accounts get activated in few hours.

You could also download the application form, print it, fill it up and send it to 5paisa Mumbai office to open the account.

5paisa Trading Software (5paisa Trading Platforms)

The 5paisa Trading Platform is built on IIFL's trading platform which is being used by many customers over last 2 decades. The trading platform of 5paisa is available on mobile app, browser (web) and install-able desktop trading application (Exe).

5paisa Trading Software

  1. 5paisa Mobile App

    The 5paisa mobile trading app offers trading at BSE/NSE and Robo Advisory on the go. Customer can download this free app from Google App Store or Apple App Store. The simple intuitive app can be used to buy stocks, trade in stock and currency futures & options, invest in mutual funds, etf's and bonds ect.

  2. 5paisa Web Trading (5paisa.com)

    5paisa has a powerful trading website (www.5paisa.com) which can be accessed from any available web browser on computer, laptop, mobile devices or tablets. The website (also called 5paisa Trader Station) offers all trading and investment options under one domain.

    The web based trading platform is well integrated with payment gateway and banks for instant fund transfers.

  3. 5paisa Trade Terminal

    5paisa installable trading terminal is designed for frequent traders who need advance trading tools. The desktop application offers real time data, advance charts for intraday and historic stock prices.

    Variety of keyboard shortcuts are available to monitor the market on real-time basis and place orders faster.


Visit 5paisa Trading Software Review for more detail.

Contact 5paisa / Request Call Back

FREE Account Opening (₹650 waived) + Pay-as-you-go Demat AMC + FREE Mutual Fund Account + Trade at flat ₹20 per order. Get the offer

Are you a day trader?

5paisa Pros and Cons

5paisa Pros (Advantages)

The following are the advantages of 5paisa. You must read 5paisa advantages and disadvantages before opening an account with 5paisa. 5paisa pros and cons help you find if it suits your investment needs.

  • Promoted by the IIFL promoters. IIFL is a premier non-banking financial institution in India with experience of over 2 decades.
  • Choose from 3 Subscription plans as per your trading needs.
  • Free trading platform including mobile app, website and desktop trading terminal. No software charges.
  • Offers free technical, derivative and fundamental research & advice to customers for additional cost.

5paisa Cons (Disadvantages)

The following are the cons of 5paisa. Check the list of 5paisa drawbacks.

  • Doesn't offer 3-in-1 account.
  • Very high demat debit transaction charges. They charge ₹25 or 0.025% in Optimum plan.
  • Higher exchange transaction charges in competition to other discount brokers.
  • Call & Trade is available at an additional cost of ₹100 per call in Optimum plan. The customer can place any number of trades in one call for Flat ₹100 fee.
  • Research & advisory services are not available in Optimum Plan.
  • 5Paisa doesn't offer NRI Trading services.

5paisa Capital Ltd Enquiry Form

5paisa Margin / Exposure

5paisa leverage for intraday, delivery, options, currency and commodities.

Equity DeliveryUpto 4x (Category E 4x, A 3.5x, B 3x, C 2x, D 1.5x)
Equity IntradayUp to 20x
Equity FutureIntra-day: 3.5x | Carry forward: 1x (no margin)
Equity OptionsIntra-day: 1x | Carry forward: 1x
Currency FutureIntra-day: 1 time | Carry forward: 1x
Currency OptionsIntra-day: 1x | Carry forward: 1x
Commodity Future
Commodity Options

Visit 5paisa Margin Review for more detail.

5paisa Ratings

Overall Rating Rated 2.7 stars 2.7/5
Fees Rated 3.0 stars 3.0/5
Brokerage Rated 3.7 stars 3.7/5
Usability Rated 2.7 stars 2.7/5
Customer Service Rated 2.1 stars 2.1/5
Research Capabilities Rated 1.8 stars 1.8/5

Based on 72 Votes by 5paisa Customers

Do you trade with 5paisa? Rate 5paisa

5paisa Complaint

The number of 5paisa customer complaint received by the exchanges. The 5paisa consumer complaint report helps understanding the 5paisa Capital Ltd quality and relibility of service.

Exchange Financial Year Number of Clients* Complaints**
NSE 2020-21 552,161 223
BSE 2020-21 70,969 7
NSE 2019-20 434,036 199
BSE 2019-20 70,767 18
NSE 2018-19 101,043 96
BSE 2018-19 24,382 14
NSE 2017-18 36,034 41
BSE 2017-18 19,545 28
NSE 2016-17 3,652 2
BSE 2016-17 432 1

* The number of active customers reported by the broker.

** The total number of complaints received against the broker at the given exchange.

Visit 5paisa Complaints at BSE, NSE and MCX for detail report.

5paisa Short Selling

  1. Equity Futures & Options - 5Paisa allow intraday and overnight short selling in F&O segment.
  2. Equity Cash - 5Paisa allows short selling only for Intraday, but not for overnight positions. Short selling is available in all groups except z category or T2T script.

5Paisa.com Membership

  1. 5Paisa SEBI Membership: INZ000010231
  2. 5Paisa NSE Member ID: 14300
  3. 5Paisa BSE Clearing Number:: 6363

Frequently Asked Questions

  1. 1. 5paisa.com Kya Hai?

    5paisa.com भारत का दूसरा सबसे बड़ा ऑनलाइन डिस्काउंट स्टॉक ब्रोकर है। यह शेयर बाजार और म्यूचुअल फंड में ऑनलाइन ट्रेडिंग और निवेश प्रदान करता है। यह अनुसंधान विश्लेषकों और संबंध प्रबंधकों की अपनी समर्पित टीम के माध्यम से व्यक्तिगत सेवा भी प्रदान करता है।

    5paisa.com BSE और NSE में किसी भी सेगमेंट में ट्रेडिंग के लिए ₹10 प्रति ट्रेड ब्रोकरेज का शुल्क लेता है।

    5paisa.com IIFL समूह का हिस्सा है जो 1995 से स्टॉक ब्रोकिंग व्यवसाय में है।


  2. 2. What is 5paisa Capital Limited?

    5paisa is one of the leading online discount brokerage firms in India. The company is known for its low brokerage trading services. Apart from trading, 5paisa also offers online mutual funds, IPO applications, personal loans and insurance.

    5paisa Capital Ltd started its operations in March 2016. The company got listed on stock exchanges in Nov 2017. IIFL founder Mr. Nirmal Jain and Mr. Prem Watsa (founder, chairman, and chief executive of Fairfax Financial Holdings) are among the major stockholder in the professionally-managed publicly-traded company.


  3. 3. Who owns 5paisa?

    5paisa Capital Ltd is a publicly-traded company which is managed professionally. The company got listed on BSE and NSE stock exchanges in Nov 2017. As of Jan 2020, two promoters of the company (Mr. Prem Watsa (founder, chairman, and chief executive of Fairfax India Holdings) and Mr. Nirmal Jain.) are the major stack holders.

    A professionally managed company is run by the professionals who are also an employee of the company (not the owner). These professionals may or may not have any significant stake in the company.


  4. 4. How is 5paisa for trading?

    5paisa is one of the leading names in the discount broking industry. The company is known for its low brokerage plans, good online trading software, research and advisory services. It has over 1.5 lakh retail customers and is registered with SEBI, CDSL, BSE, NSE, MCX and NCDEX.

    5paisa is among fastest growing stock brokers in India. Their no-frill stock and commodity trading services are simple, fast and low-cost. 5paisa mobile trading app is their most popular trading tool. They also offer direct mutual funds which gives an additional of 1 to 1.5% yearly earning.


  5. 5. How good is 5paisa?

    5paisa is among the top discount broker in India. The company offers online stock broking services to its customers. Key features of 5paisa services include:

    • Online trading at BSE, NSE and MCX
    • Online Mutual Fund investment (Direct & Regular MFs)
    • Flat ₹20 per executed order brokerage
    • 3 different brokerage plans available
    • Offers good online trading platforms (mobile app and website)


  6. 6. What is brokerage at 5paisa.com?

    5paisa offers 3 brokerage plans to its customers - Optimum, Platinum and Titanium. The brokerage fee varies as per the chosen brokerage plan.

    5paisa Brokerage Scheme

    Brokerage Plan

    Monthly Charge

    Brokerage Charge



    ₹20 per order for all Segments


    ₹499 per Month

    Equity Options ₹2 per lot, Others Flat ₹10 per order


    ₹999 per Month

    Equity Delivery: Free

    Equity Options: ₹2 per lot

    Others: ₹10 per order


  7. 7. How to open 5paisa account?

    5paisa offers a 2-in-1 account including a trading and a demat account. Both trading and demat accounts are required. The account can be opened instantly if you have an Aadhar card linked to your phone number. To open a 5paisa account online, you need a PAN card, Aadhar Card, Photo and a Cancelled Cheque. Here are steps to open 5paisa account:

    • Request a callback from 5paisa sales team or visit 5paisa.com
    • Enter your mobile number on the form available on the home page
    • Fill in the details required like personal information, bank details
    • Upload documents
    • Pay the account opening fees online
    • E-sign on the form

    If all the submitted documents are in the correct order, your account is activated in 2 days. A welcome email is sent to the customer with login credentials.


  8. 8. How to invest in 5paisa.com?

    To invest and trade with 5paisa.com, you need to open a 2-in-1 (trading & demat) account and link it with your savings bank account. 5paisa offers a paperless online account opening.

    Once the account is opened, you can invest or trade in Stocks, Futures & Options, Commodities and Currencies across exchanges. 5paisa customers can trade at any time using a mobile trading app or its website 5paisa.com.


  9. 9. Is 5paisa legit?

    Yes, 5paisa is a legit stock brokerage company formed under the Company Act and registered with SEBI, CDSL, BSE, NSE, and MCX. 5paisa Capital Ltd is regularly audited by regulatory bodies and exchanges. Below are 5paisa membership ids:

    • 5paisa Capital Ltd CIN: L67190MH2007PLC289249
    • Stock Broker SEBI Registration No.: INZ000010231
    • SEBI RA Registration No.: INH000004680
    • CDSL Member ID: IN-DP-192-2016
    • AMFI Registration No.: ARN-104096,
    • NSE Member ID: 14300
    • BSE Member ID: 6363
    • MCX Member ID: 55945
    • Investment Adviser Registration No: INA000014252


  10. 10. How to use 5paisa mobile app?

    The 5paisa mobile app can be downloaded from app stores of your Android or iPhone. Visit the app store and search for '5paisa' and download the app with the name "5paisa: Stocks, Share Market Trading App, NSE, and BSE". Login using your 5paisa account ID and password. You could add stocks of your interest in the watchlist and place buy/sell orders.


  11. 11. How to close 5paisa account?

    If you are not using your 5paisa trading and demat account, it is suggested to close it to avoid AMC changes and misuse of the account. Note that the account closure process is not online. You have to download a paper form, print it, fill it, sign it and send it to 5paisa.

    Steps to close 5paisa account

    1. Call 5paisa or email at support@5paisa.com to inform.
    2. Download the 5paisa Account Closure Request Form.
    3. Print, fill and sign the forms as per instructions.
    4. Send the paper form to the address provided.


    • Close all open F&O positions and sell or transfer your demat holdings before sending the closure form.
    • Clear all dues in your account i.e. AMC.
    • Keep a copy of the filled form you sent for reference.
    • Make sure to follow-up for account closure.


  12. 12. Is 5paisa and IIFL same?

    5paisa and IIFL Securities are two different stock brokers though they are promoted by the same person Mr. Nirmal Jain. Both 5paisa Capital Ltd and IIFL Holdings Ltd (formerly India Infoline Ltd) are publicly traded companies listed at BSE and NSE.

    IIFL Holdings Ltd was incorporated in 1996 as India Infoline. It started as a stockbroker and soon become a diversified financial service provider. IIFL Securities is a subsidiary of IIFL holdings. IIFL Securities is a full-service stockbroker offering a wide range of financial services including trading and investment in equity and commodity.

    5paisa Capital Ltd was incorporated in 2016 as a discount brokerage arm of IIFL Holdings. In 2019, the company was demerged and got listed at the stock exchanges. It is now an independent entity that has very little to do with IIFL.

    IIFL and 5paisa comparisons

    IIFL Securities

    5paisa Capital

    Full-service broker

    Discount stock broker

    Offer a wide range of product and services

    Mainly a stock broker.

    Charge a very high brokerage for its services.

    Charge ultra-low brokerage rate of Rs 20 per trade and brokerage free equity delivery.

    In-house research team offering tips and recommendations

    No in-house research capabilities. It uses IIFL services in this area for an additional fee.

    Offer NRI Trading account

    Doesn't offer NRI Trading account

    Inhouse team to build and maintain trading platforms.

    It uses the IIFL IT infrastructure.



Ritam Das
125. Ritam Das  Sep 27, 2020 19:50 I Like It. | Report Abuse Reply
Customer care have no understanding of what stock and IPO is, they don't follow SEBI guideline. Faced few issues:
1. No option to cancel/ view applied IPO. Once you have applied, you have no option to check or cancel it.
2. No option to apply for OFS.
3. If you load money to your account, chances are you have to wait 3-4 days before you can trade with it.
4. Customer care persons are the most illiterate ones. I and gradually migrating all my family account to other broker.


Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
124. sonal  Sep 23, 2020 17:08 I Like It. | Report Abuse Reply
5 paisa is worst company. They will put unnecessary charges and will not allow you to close account also. you cannot buy or sell or view portfolio. Can do everything else. Check their CEO on twitter not a single positive feedback.
124.1. amit  Sep 24, 2020 01:10 I Like It. | Report Abuse
5paisa.is good for opening or not does it provide proper research calls
Dinesh Gupta
123. Dinesh Gupta  Sep 18, 2020 14:02 I Like It. | Report Abuse Reply
Worst brokerage in digital platform. To much hidden charge, the can debit. They are certified thief.


Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
Md shahbaz
122. Md shahbaz  Sep 15, 2020 21:57 I Like It. | Report Abuse Reply


Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Average
Research Capabilities - Very Poor
Customer Service - Below Average
Overall Experience - Average
V Rakesh
121. V Rakesh  Sep 14, 2020 17:10 I Like It. | Report Abuse Reply
5paisa broker is a bit dangerous. Dont loose your capital here. Let me explain my experience. I have 1000 Bharti Airtel Stocks in my portfolio which I brought 3 days before i sold. I sold it at 532 INR. After a week they consider these stocks as a short selling and debited money for under Action. Also they dump that 1000 stocks without any further information, since the price drop to 470 INR. Lost around 80k because of this idiots. I talked to backend team, who are well trained to keep their mistakes on our heads. Actually there is no short selling in equity delivery in this App. So be careful. Their answers are very careless. Stick with Zerodha, your capital will be safe.
120. Narayan  Sep 14, 2020 08:53 I Like It. | Report Abuse Reply
During the pandemic, COVID-19 IIFL charges me a total of 460Rs. for delivery of my trading notes when all India was in lockdown. I send so many emails with no reply and no refund till date. I am using my account with them for the last 10 years and all my transactions are online for the last 10 years. with email delivery..
Looks like they did a big scam and if they have charge this amount to half of their customers it's a big money. Can someone advise where I can complain about the same.
Ananya Mohanty
119. Ananya Mohanty  Sep 11, 2020 23:49 I Like It. | Report Abuse Reply
5paisa executed trade without any order being placed from my side.
Those are sell trades from shares in my portfolio (ICICI Bank and Marksans Pharma).
They sold ICICI Bank 780 shares and Marksans Pharma 300 shares without my knowledge on 08-Sept-2020.
Also, tilldate of writing they didn't shared any Contract Note i.e. they tactfully suppressed it.
I do not owe any money to 5paisa, so not able to understand how they sold my shares without my knowledge or order placement.
Due to this dubious activity of 5paisa, I lost amount around Rs. 10,000.
It is a horrible experience when a broker executes trades without account owner's knowledge.

Can share more details along with all proofs and screen snapshots if needed.
Please stay away from an unfaithful broker.
Ananya Mohanty
119.1. Ananya Mohanty  Sep 13, 2020 11:53 I Like It. | Report Abuse
After calling the customer care of 5paisa, got the clarification that some quantities of my recently bought shares (ICICI Bank, Marksans Pharma) were sold (based on the purchase day's highest price) as is was option closure and they were unable to arrange those quantities to settle my order.
I am fine with their explanation, but at the end was expecting some form of communication from them to make myself aware of the proceedings initiated.
Akhilesh mishra
118. Akhilesh mishra  Sep 3, 2020 14:00 I Like It. | Report Abuse Reply
I will give 0 point to 5 paisa


Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
J.shiva Shankar goud
117. J.shiva Shankar goud  Apr 17, 2020 22:56 I Like It. | Report Abuse Reply
First am in possitive about 5 paisa..one agent from paisa..mr. Guru..he opened to me account..one month back..in that time I asked activate equity& option segment but until now it's not activated..somany times I called but no response..call not lifting.. customer care also no response..its always busy or not working.Today in emergency I want withdraw money for that I sold all my shares But am going to withdraw money it is also not process.. payout shows 0 but I have 13000 RS in account..My account id 52105141..plz solve my problem to continue trading account
117.1. D.Gupta  Sep 1, 2020 12:45 I Like It. | Report Abuse
5paisa is worst and rediculas, too much hidden charge, they dry all your money
116. Anil  Aug 31, 2020 09:46 I Like It. | Report Abuse Reply
Worst application. Dont open account in 5 paisa because Pending orders doesn't show in order. If you want to modify order you cant do that. Doesn't show last day positions I faced huge loss due to their technical glitchesCustomer care doesn't available some time. And somany issue s.Bakwas app banake costomer to thagana


Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Pankajkumar Madhavlal Manat
115. Pankajkumar Madhavlal Manat  Apr 17, 2020 21:32 I Like It. | Report Abuse Reply
Worst application. Dont open account in 5 paisa because not providing margins sometime in same orders. Pending orders doesn't show in order. If you want to modify order you cant do that. Customer care doesn't available some time. And somany issue s.Bakwas app banake costomer to thagana


Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Prakash kumar
115.1. Prakash kumar  Aug 28, 2020 10:45 I Like It. | Report Abuse
5 paisa is a frood company and any worker is frood I request to no join is company
Dharmendra kumar
114. Dharmendra kumar  Aug 13, 2020 00:34 I Like It. | Report Abuse Reply
Chor hai. Galti bhi 5 paisa ka hai aur mere uper hi debit show kar raha hai
Arun sardar
113. Arun sardar  Aug 9, 2020 22:12 I Like It. | Report Abuse Reply
7 July Itc dividend ka record date tha, 2 saal hold rakha but aaj 9august avivi paisa account mein aaya nhi.bahut bar call kiya msg kiya, sirf o log balrahe ayega but our kitna din lagega.
112. Unsatisfied  Aug 7, 2020 11:56 I Like It. | Report Abuse Reply
I am feeling I should have opened Zerodha instead of 5paisa. In the lure of low cost i am losing out patience with their systems. Sell authorization does not work, in the process losing out on good price to sell. Few features disappear in web and mobile. Mobile app, even if you update, its doesnt do much, only if you uninstall and install, you get to see so many changes that went under your nose. Poor support - email responses are 24 hrs late, simple queries which can be resolved during trading hours, one will get response only post 7pm. I wonder if they are accumulating all the queries of the day and responding all at one go after work hours.
I have Platinum, my query on extra brokerage charged is still "under discussion". I doubt they will acknowledge their error and garb with it technical reasons why it is charged.

Enabling Margin takes no time, but when asked to remove it took more than 2 weeks to sort it.

Lots more to mention but just exasperated to even write it.

I hope CEO, CTO or CIO, whoever cares is reading reviews in the 5Paisa Support page as well as online review. All the best, i am out when my subscription expires!
Mansukhbhai Kachhadiya
111. Mansukhbhai Kachhadiya  Jan 16, 2020 17:35 I Like It. 1 | Report Abuse Reply
5Paisa is chor company. Their marketing strategy is to tell 10 Rs. flat brokerage, but there are so many hidden charges you need to pay. The customer service is the worst in the world. The customer service team including the Escalation head is not able to understand basic English and Hindi. Without resolution every time they closes the ticket and never able to response any queries. You need to re-verify your ledger every morning to check the hidden charges. They will activate so many plans without your permission and loot your money like anything.

If you want to save your money and don't want to increase mental stress, please stay away from 5Paisa.com.

My client code with 5Paisa is 58228566
Shetalbhai V Loliyani
111.1. Shetalbhai V Loliyani  Aug 3, 2020 21:48 I Like It. | Report Abuse
Totally third class company i email to support team and CEO also but they didn't solved my single problem i paid more than 35k brokerage this year but its management is third class
110. Manish  Jul 29, 2020 15:56 I Like It. | Report Abuse Reply
Customer care no . always busy .
Margin charges are high as compare to other discount broker
Slow website problem


Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Below Average
109. Huyryd  Jun 10, 2020 16:07 I Like It. | Report Abuse Reply


Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Research Capabilities - Above Average
Customer Service - Very Poor
Overall Experience - Below Average
Mohit Bhatia
108. Mohit Bhatia  Jun 3, 2020 11:33 I Like It. | Report Abuse Reply
Please don't use this app, fraud company I have transferred 2500 in 5paisa account and they are showing -7000 apx, without any trading, even i have raised tickets but they closed my tickets, i send email but they are not replying. Many times i called but they are not responding. From last 2 months i tried to followup but still no one interested. Tickets number : (3598596), (3577966), (3542726), (3514238).
Fake 5paisa fraud
107. neeraj  Apr 16, 2020 22:37 I Like It. | Report Abuse Reply
hlo frnd,
maine aapke review pade jisme bahut si negative baat likhi hai but aisa kuchh nhi hai.abhi lock down ki vjh se problem aa rahi h.
mai 5 p ka 2 years se customer hu aaj tak aisa kbhi nhi hua.
so lockdown hatne ka wait karo.
107.1. SANJAY  Jun 1, 2020 19:01 I Like It. | Report Abuse
Answer me on payout delay unnecessary costs charges
107.2. Nirmal  Jul 1, 2020 14:24 I Like It. | Report Abuse
How to use margin in intraday...plz make me clear
samarth shah
106. samarth shah  Jul 10, 2020 13:12 I Like It. | Report Abuse Reply
5paisa is a fraud company. Please dont open account in 5paisa. They have created auction entry for short sell though i sold my holding as i have delivery in my account Now they are not giving my amount back to me

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