5paisa Stock Trading, Demat, Brokerage and Reviews 2020


30.35% 565,778 Clients

5paisa is a leading stockbroker in India. 5paisa Capital Ltd is a publicly-traded and professionally managed company promoted by IIFL founders. 5paisa.com started operations in March 2016 and became 2nd largest discount stock broker in India by Dec 2018. It is listed on BSE and NSE.

5paisa online trading is available in equity, commodity, and currency at BSE, NSE, and MCX. It is a flat rate discount stockbroker. It charges flat 20 Rs brokerage irrespective of the size of the trade, segment or exchange. It also offers 5paisa prepaid plans i.e. Optimum Plan, Platinum Plan and Titanium Plan. Customer pays further lower brokerage in platinum and titanium plans for an additional fixed monthly fee.

5paisa Mutual Funds offering include both Regular as well as direct mutual funds. 5paisa change flat Rs 10 per executed order for online mutual funds investment. An investor can invest in lump sum or through SIP.

5paisa demat account is offered through its depository participant membership with CDSL. It is awarded as Premier Depository Participant by CDSL in March 2019.

5paisa trading platform includes Mobile Trading App, Trading Website and Installable Trading Terminal. These platforms are built on the latest technology and recognized for 'Best use of Mobile Technology in Financial Services' in Feb 2019.

5paisa Special Offers

5paisa.com Limited Time Offer - Free Account Opening (₹650 waived)

Open 5Paisa Trading Account and get Free Trading, Demat and Mutual Fund Account + FREE 1st year Demat AMC + Trade at flat ₹20 per order.

Get this limited time offer

Account Types

  1. 5paisa Trading Account

    5paisa is India's fast growing discount broker offering investing and trading services in segments including stocks, derivatives (F&O) and currency. 5paisa is member of BSE and NSE. 5paisa trading account is backed by the experience and technology developed by its parent company IIFL for over 20 years in retail broking industry.

    5paisa.com offer trading services under a simple brokerage plan. Customers can trade across the segments for a flat rate of ₹20/order in Optimum Plan and ₹10/order in Platinum Plan and Free Equity Delivery in Titanium Plan. This brings saving up to 90% in comparison to traditional brokers who charge brokerage fee in % of the total turnover.

    5paisa trading account is well integrated with other products they offer including mutual funds, etf, bonds and insurance.

  2. Mutual Fund Account

    Online Mutual Funds Investment Account is a key offering from 5paisa. You can open just a Mutual Funds Investment Account with 5paisa for free of charges.

    5paisa also offers Systematic Investment Plans (SIP), an automatic periodic investment option in stock market though mutual funds.

    The 'Auto Investor' tool is available free of charge to its customer which helps with online MF advisory. This tool help in choosing the right funds based on their risk profile and return expectations.

5Paisa subscription plans

5Paisa has recently introduced three subscription plans- Optimum, Platinum and Titanium Plan. New customers can subscribe to the plans while opening the account by paying a fee of 1 Rupee. Existing customers can subscribe to the plans using 5Paisa website or mobile application. While subscribing to the plans, they have to pay the charges as mentioned in the below table through Credit Card or UPI. Customers can either pay subscription charges Monthly or Annually.

Note- All the plans activated before 31st December 2019 will offer the pre-existing benefits.

5paisa Brokerage Plans 2020

 

Optimum Plan

Platinum Plan

Titanium Plan

Fee

Free

₹499/ month; ₹4,444/ year

₹999/ month; ₹8,888/ year

Brokerage

₹20/order

All segments-₹10/order, Equity Options- ₹2/lot

Equity Delivery-Free, Equity Options- ₹2/lot, Other segments- flat ₹10/order

Maintenance Charge

₹45/ Traded Month

Free

Free

DP Transaction Charges

₹25 or 0.025%

Free

Free

Pay In charges

₹10

Free

Free

Call-N-Trade

₹100/ call

Free

Free

Direct MF Investment Charges

₹20

Free

Free

Research Advisory

Not Available

Free

Free

Free Trades

NA

NA

Free 100 trades per month maximum of ₹1000

Dedicated Customer Support

NA

Free

Available


5paisa Charges 2020

5paisa Account Opening Charges & AMC

ServiceCharges
Trading Account Opening Charges (One Time) ₹650
Trading Annual maintenance charges (AMC) ₹0
Demat Account Opening Charges (One Time) ₹0
Demat Account Maintenance Charges (AMC) ₹540 yearly (charged as ₹45 per traded month)

5Paisa Trading Brokerage Charges

Segment Brokerage Fee
Equity Intra-day ₹20 per trade
Equity Delivery ₹20 per trade
Equity Futures ₹20 per trade
Equity Options ₹20 per trade
Commodity Futures ₹20 per trade
Commodity Options ₹20 per trade
Currency Futures ₹20 per trade
Currency Options ₹20 per trade

Visit 5paisa Brokerage Charges Review for more detail.

Special Offer: FREE Account Opening (₹650 waived) + Pay-as-you-go Demat AMC + FREE Mutual Fund Account + Trade at flat ₹20 per order. Get the offer

5paisa Online Account Opening

5paisa's 2-in-1 account (demat + trading account) gives its customer an option to invest and trade in the stock market as well as in mutual funds. If you are looking for only Mutual Funds as investment options, a separate Mutual Fund Account is available.

5paisa offers completely paperless account opening based on Aadhaar. If you have Aadhaar number and your Aadhaar number is mapped to correct mobile number, the account opening process is really fast. After completing the online application, the online trading accounts get activated in few hours.

You could also download the application form, print it, fill it up and send it to 5paisa Mumbai office to open the account.


5paisa Trading Software (5paisa Trading Platforms)

The 5paisa Trading Platform is built on IIFL's trading platform which is being used by many customers over last 2 decades. The trading platform of 5paisa is available on mobile app, browser (web) and install-able desktop trading application (Exe).

5paisa Trading Software

  1. 5paisa Mobile App

    The 5paisa mobile trading app offers trading at BSE/NSE and Robo Advisory on the go. Customer can download this free app from Google App Store or Apple App Store. The simple intuitive app can be used to buy stocks, trade in stock and currency futures & options, invest in mutual funds, etf's and bonds ect.

  2. 5paisa Web Trading (5paisa.com)

    5paisa has a powerful trading website (www.5paisa.com) which can be accessed from any available web browser on computer, laptop, mobile devices or tablets. The website (also called 5paisa Trader Station) offers all trading and investment options under one domain.

    The web based trading platform is well integrated with payment gateway and banks for instant fund transfers.

  3. 5paisa Trade Terminal

    5paisa installable trading terminal is designed for frequent traders who need advance trading tools. The desktop application offers real time data, advance charts for intraday and historic stock prices.

    Variety of keyboard shortcuts are available to monitor the market on real-time basis and place orders faster.

 

Visit 5paisa Trading Software Review for more detail.

Contact 5paisa / Request Call Back

FREE Account Opening (₹650 waived) + Pay-as-you-go Demat AMC + FREE Mutual Fund Account + Trade at flat ₹20 per order. Get the offer

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5paisa Pros and Cons


5paisa Pros (Advantages)

The following are the advantages of 5paisa. You must read 5paisa advantages and disadvantages before opening an account with 5paisa. 5paisa pros and cons help you find if it suits your investment needs.

  • Promoted by the IIFL promoters. IIFL is a premier non-banking financial institution in India with experience of over 2 decades.
  • Choose from 3 Subscription plans as per your trading needs.
  • Free trading platform including mobile app, website and desktop trading terminal. No software charges.
  • Offers free technical, derivative and fundamental research & advice to customers for additional cost.

5paisa Cons (Disadvantages)

The following are the cons of 5paisa. Check the list of 5paisa drawbacks.

  • Doesn't offer 3-in-1 account.
  • Very high demat debit transaction charges. They charge ₹25 or 0.025% in Optimum plan.
  • Higher exchange transaction charges in competition to other discount brokers.
  • Call & Trade is available at an additional cost of ₹100 per call in Optimum plan. The customer can place any number of trades in one call for Flat ₹100 fee.
  • Research & advisory services are not available in Optimum Plan.
  • 5Paisa doesn't offer NRI Trading services.

5paisa Capital Ltd Enquiry Form

5paisa Margin / Exposure

5paisa leverage for intraday, delivery, options, currency and commodities.

SegmentMargin
Equity DeliveryUpto 4x (Category E 4x, A 3.5x, B 3x, C 2x, D 1.5x)
Equity IntradayUp to 20x
Equity FutureIntra-day: 3.5x | Carry forward: 1x (no margin)
Equity OptionsIntra-day: 1x | Carry forward: 1x
Currency FutureIntra-day: 1 time | Carry forward: 1x
Currency OptionsIntra-day: 1x | Carry forward: 1x
Commodity Future
Commodity Options

Visit 5paisa Margin Review for more detail.


5paisa Ratings

Overall Rating Rated 2.7 stars 2.7/5
Fees Rated 3.0 stars 3.0/5
Brokerage Rated 3.8 stars 3.8/5
Usability Rated 2.7 stars 2.7/5
Customer Service Rated 2.1 stars 2.1/5
Research Capabilities Rated 1.9 stars 1.9/5

Based on 68 Votes by 5paisa Customers

Do you trade with 5paisa? Rate 5paisa


5paisa Complaint

The number of 5paisa customer complaint received by the exchanges. The 5paisa consumer complaint report helps understanding the 5paisa Capital Ltd quality and relibility of service.

Exchange Financial Year Number of Clients* Complaints**
NSE 2020-21 565,778 156
NSE 2019-20 434,036 199
BSE 2019-20 70,767 18
NSE 2018-19 101,043 96
BSE 2018-19 24,382 14
NSE 2017-18 36,034 41
BSE 2017-18 19,545 28
NSE 2016-17 3,652 2
BSE 2016-17 432 1
BSE 2015-16 428 1

* The number of active customers reported by the broker.

** The total number of complaints received against the broker at the given exchange.

Visit 5paisa Complaints at BSE, NSE and MCX for detail report.


5paisa Short Selling

  1. Equity Futures & Options - 5Paisa allow intraday and overnight short selling in F&O segment.
  2. Equity Cash - 5Paisa allows short selling only for Intraday, but not for overnight positions. Short selling is available in all groups except z category or T2T script.

5Paisa.com Membership

  1. 5Paisa SEBI Membership: INZ000010231
  2. 5Paisa NSE Member ID: 14300
  3. 5Paisa BSE Clearing Number:: 6363

Frequently Asked Questions

  1. 1. 5paisa.com Kya Hai?

    5paisa.com भारत का दूसरा सबसे बड़ा ऑनलाइन डिस्काउंट स्टॉक ब्रोकर है। यह शेयर बाजार और म्यूचुअल फंड में ऑनलाइन ट्रेडिंग और निवेश प्रदान करता है। यह अनुसंधान विश्लेषकों और संबंध प्रबंधकों की अपनी समर्पित टीम के माध्यम से व्यक्तिगत सेवा भी प्रदान करता है।

    5paisa.com BSE और NSE में किसी भी सेगमेंट में ट्रेडिंग के लिए ₹10 प्रति ट्रेड ब्रोकरेज का शुल्क लेता है।

    5paisa.com IIFL समूह का हिस्सा है जो 1995 से स्टॉक ब्रोकिंग व्यवसाय में है।

     

  2. 2. What is 5paisa Capital Limited?

    5paisa is one of the leading online discount brokerage firms in India. The company is known for its low brokerage trading services. Apart from trading, 5paisa also offers online mutual funds, IPO applications, personal loans and insurance.

    5paisa Capital Ltd started its operations in March 2016. The company got listed on stock exchanges in Nov 2017. IIFL founder Mr. Nirmal Jain and Mr. Prem Watsa (founder, chairman, and chief executive of Fairfax Financial Holdings) are among the major stockholder in the professionally-managed publicly-traded company.

     

  3. 3. Who owns 5paisa?

    5paisa Capital Ltd is a publicly-traded company which is managed professionally. The company got listed on BSE and NSE stock exchanges in Nov 2017. As of Jan 2020, two promoters of the company (Mr. Prem Watsa (founder, chairman, and chief executive of Fairfax India Holdings) and Mr. Nirmal Jain.) are the major stack holders.

    A professionally managed company is run by the professionals who are also an employee of the company (not the owner). These professionals may or may not have any significant stake in the company.

     

  4. 4. How is 5paisa for trading?

    5paisa is one of the leading names in the discount broking industry. The company is known for its low brokerage plans, good online trading software, research and advisory services. It has over 1.5 lakh retail customers and is registered with SEBI, CDSL, BSE, NSE, MCX and NCDEX.

    5paisa is among fastest growing stock brokers in India. Their no-frill stock and commodity trading services are simple, fast and low-cost. 5paisa mobile trading app is their most popular trading tool. They also offer direct mutual funds which gives an additional of 1 to 1.5% yearly earning.

     

  5. 5. How good is 5paisa?

    5paisa is among the top discount broker in India. The company offers online stock broking services to its customers. Key features of 5paisa services include:

    • Online trading at BSE, NSE and MCX
    • Online Mutual Fund investment (Direct & Regular MFs)
    • Flat ₹20 per executed order brokerage
    • 3 different brokerage plans available
    • Offers good online trading platforms (mobile app and website)

     

  6. 6. What is brokerage at 5paisa.com?

    5paisa offers 3 brokerage plans to its customers - Optimum, Platinum and Titanium. The brokerage fee varies as per the chosen brokerage plan.

    5paisa Brokerage Scheme

    Brokerage Plan

    Monthly Charge

    Brokerage Charge

    Optimum

    None

    ₹20 per order for all Segments

    Platinum

    ₹499 per Month

    Equity Options ₹2 per lot, Others Flat ₹10 per order

    Titanium

    ₹999 per Month

    Equity Delivery: Free

    Equity Options: ₹2 per lot

    Others: ₹10 per order

     

  7. 7. How to open 5paisa account?

    5paisa offers a 2-in-1 account including a trading and a demat account. Both trading and demat accounts are required. The account can be opened instantly if you have an Aadhar card linked to your phone number. To open a 5paisa account online, you need a PAN card, Aadhar Card, Photo and a Cancelled Cheque. Here are steps to open 5paisa account:

    • Request a callback from 5paisa sales team or visit 5paisa.com
    • Enter your mobile number on the form available on the home page
    • Fill in the details required like personal information, bank details
    • Upload documents
    • Pay the account opening fees online
    • E-sign on the form

    If all the submitted documents are in the correct order, your account is activated in 2 days. A welcome email is sent to the customer with login credentials.

     

  8. 8. How to invest in 5paisa.com?

    To invest and trade with 5paisa.com, you need to open a 2-in-1 (trading & demat) account and link it with your savings bank account. 5paisa offers a paperless online account opening.

    Once the account is opened, you can invest or trade in Stocks, Futures & Options, Commodities and Currencies across exchanges. 5paisa customers can trade at any time using a mobile trading app or its website 5paisa.com.

     

  9. 9. Is 5paisa legit?

    Yes, 5paisa is a legit stock brokerage company formed under the Company Act and registered with SEBI, CDSL, BSE, NSE, and MCX. 5paisa Capital Ltd is regularly audited by regulatory bodies and exchanges. Below are 5paisa membership ids:

    • 5paisa Capital Ltd CIN: L67190MH2007PLC289249
    • Stock Broker SEBI Registration No.: INZ000010231
    • SEBI RA Registration No.: INH000004680
    • CDSL Member ID: IN-DP-192-2016
    • AMFI Registration No.: ARN-104096,
    • NSE Member ID: 14300
    • BSE Member ID: 6363
    • MCX Member ID: 55945
    • Investment Adviser Registration No: INA000014252

     

  10. 10. How to use 5paisa mobile app?

    The 5paisa mobile app can be downloaded from app stores of your Android or iPhone. Visit the app store and search for '5paisa' and download the app with the name "5paisa: Stocks, Share Market Trading App, NSE, and BSE". Login using your 5paisa account ID and password. You could add stocks of your interest in the watchlist and place buy/sell orders.

     

  11. 11. How to close 5paisa account?

    If you are not using your 5paisa trading and demat account, it is suggested to close it to avoid AMC changes and misuse of the account. Note that the account closure process is not online. You have to download a paper form, print it, fill it, sign it and send it to 5paisa.

    Steps to close 5paisa account

    1. Call 5paisa or email at support@5paisa.com to inform.
    2. Download the 5paisa Account Closure Request Form.
    3. Print, fill and sign the forms as per instructions.
    4. Send the paper form to the address provided.

    Note:

    • Close all open F&O positions and sell or transfer your demat holdings before sending the closure form.
    • Clear all dues in your account i.e. AMC.
    • Keep a copy of the filled form you sent for reference.
    • Make sure to follow-up for account closure.

     

  12. 12. Is 5paisa and IIFL same?

    5paisa and IIFL Securities are two different stock brokers though they are promoted by the same person Mr. Nirmal Jain. Both 5paisa Capital Ltd and IIFL Holdings Ltd (formerly India Infoline Ltd) are publicly traded companies listed at BSE and NSE.

    IIFL Holdings Ltd was incorporated in 1996 as India Infoline. It started as a stockbroker and soon become a diversified financial service provider. IIFL Securities is a subsidiary of IIFL holdings. IIFL Securities is a full-service stockbroker offering a wide range of financial services including trading and investment in equity and commodity.

    5paisa Capital Ltd was incorporated in 2016 as a discount brokerage arm of IIFL Holdings. In 2019, the company was demerged and got listed at the stock exchanges. It is now an independent entity that has very little to do with IIFL.

    IIFL and 5paisa comparisons

    IIFL Securities

    5paisa Capital

    Full-service broker

    Discount stock broker

    Offer a wide range of product and services

    Mainly a stock broker.

    Charge a very high brokerage for its services.

    Charge ultra-low brokerage rate of Rs 20 per trade and brokerage free equity delivery.

    In-house research team offering tips and recommendations

    No in-house research capabilities. It uses IIFL services in this area for an additional fee.

    Offer NRI Trading account

    Doesn't offer NRI Trading account

    Inhouse team to build and maintain trading platforms.

    It uses the IIFL IT infrastructure.

     


113 Comments

Manish
113. Manish  Jul 29, 2020 15:56 I Like It. | I Don't Like It. | Report Abuse Reply
Customer care no . always busy .
Margin charges are high as compare to other discount broker
Slow website problem


Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Below Average
Huyryd
112. Huyryd  Jun 10, 2020 16:07 I Like It. | I Don't Like It. | Report Abuse Reply
Like

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Research Capabilities - Above Average
Customer Service - Very Poor
Overall Experience - Below Average
Mohit Bhatia
111. Mohit Bhatia  Jun 3, 2020 11:33 I Like It. | I Don't Like It. | Report Abuse Reply
Please don't use this app, fraud company I have transferred 2500 in 5paisa account and they are showing -7000 apx, without any trading, even i have raised tickets but they closed my tickets, i send email but they are not replying. Many times i called but they are not responding. From last 2 months i tried to followup but still no one interested. Tickets number : (3598596), (3577966), (3542726), (3514238).
Fake 5paisa fraud
neeraj
110. neeraj  Apr 16, 2020 22:37 I Like It. | I Don't Like It. | Report Abuse Reply
hlo frnd,
maine aapke review pade jisme bahut si negative baat likhi hai but aisa kuchh nhi hai.abhi lock down ki vjh se problem aa rahi h.
mai 5 p ka 2 years se customer hu aaj tak aisa kbhi nhi hua.
so lockdown hatne ka wait karo.
SANJAY
110.1. SANJAY  Jun 1, 2020 19:01 I Like It. | I Don't Like It. | Report Abuse
Answer me on payout delay unnecessary costs charges
Nirmal
110.2. Nirmal  Jul 1, 2020 14:24 I Like It. | I Don't Like It. | Report Abuse
How to use margin in intraday...plz make me clear
samarth shah
109. samarth shah  Jul 10, 2020 13:12 I Like It. | I Don't Like It. | Report Abuse Reply
5paisa is a fraud company. Please dont open account in 5paisa. They have created auction entry for short sell though i sold my holding as i have delivery in my account Now they are not giving my amount back to me
Vigesh
108. Vigesh  Jul 3, 2020 17:45 I Like It. | I Don't Like It. | Report Abuse Reply
Real Looters
Definitely not advisable
Now & then they will deduct ur money without any information.. Most importantly the customer care, very very worst in d industry..

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
anonymous
107. anonymous  Jun 23, 2020 10:38 I Like It. | I Don't Like It. | Report Abuse Reply
worst customer care ever in my life... i dont reccomend 5 paisa for average traders.. they charge 100 per call for customer call also..which is worst ever thing...and they keep u waiting for 5 to 7 mins to attend the call everytime...
Shrikanth S
106. Shrikanth S  Jun 14, 2020 08:23 I Like It. | I Don't Like It. | Report Abuse Reply
one of worst brokerage service i faced with 5 paisa. kindly stay away from 5 paisa. the charges above said is not true it is as below
1) brokerage charges Rs. 25/- or 0.05% which ever is higher for buying as well selling. where other servive providers like zerodha and upstock never charge for buying. this is highest in the industry
recently they reduced to 12.5/- it seems
hidden things are as below
1) after opening account your 450/- will be blocked as safe deposit. this money you cannot withdraw
2) while opening accouny ICICI B22 1 share will be given to your account without your concern (while selling this you need to pay more brokerage amount than the share price) this is a trick
3) ledger balance is not at all clear. all of sudden sometimes deduct money with no reason.
4) if you ask customer care service regarding any of this default you will get some message irrelavent to your query and close the ticket without closing our issue.
(I'm requesting to transfer my shares and close the account. they are not atall responding. it os more than 3 months over now)
it is very difficult to close account with them.

customer care service is hell actually. i have never seen such a poor responce.

shailesh mishra
105. shailesh mishra  May 30, 2020 09:13 I Like It. | I Don't Like It. | Report Abuse Reply
Wrong calculation in trade account....unnecessary money cut in my account. Very bad experience with this broker.
I Will not be suggest to anyone use 5 paisa.com

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Dipak
104. Dipak  May 13, 2020 19:50 I Like It. | I Don't Like It. | Report Abuse Reply
One of the worst broker in applying charges. Afterwards I will never trade with this broker. If anyone is fresher in trading, don't go with 5 Paisa, their charges will demotivate you. Firstly they show you the big lolipop and then suck your hard earned money by applying charges.
PERUMAL B
103. PERUMAL B  May 10, 2020 02:06 I Like It. | I Don't Like It. | Report Abuse Reply
Like

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Above Average
Customer Service - Excellent
Overall Experience - Excellent
Jagadeesh Kumar
102. Jagadeesh Kumar  May 5, 2020 08:36 I Like It. | I Don't Like It. | Report Abuse Reply
One word to say about 5paisa is poor. You will lose interest in trading completely. SUch a poor app. UI is horrible, Order filling it very poor. Quotes refreshing rate is delayed. Lot of data difference between Web platform and Mobile app. No point in putting your capital in such a pathetic app. Also frequently logout from the app automatically. if your order splits into multiple leg. each leg is charge into Rs20. This will make breakeven difficult for Intrdaday EQ traders. Boycott 5paisa is the only thing i say.

I Can say Fyers and edelweiss is much better for intraday trading along with Zerodha being the top.
A kumar
101. A kumar  May 4, 2020 11:44 I Like It. | I Don't Like It. | Report Abuse Reply
Too much hidden charge

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average
Vikas
100. Vikas  Apr 20, 2020 08:43 I Like It. | I Don't Like It. | Report Abuse Reply
Worst broker. Many hidden charges. No support. It take ages to contact them. Lack of transparency. Would never recommend to anyone. They take pride in their research, but research is average with minimal technical analysis. Totally useless
J.shiva Shankar goud
99. J.shiva Shankar goud  Apr 17, 2020 22:56 I Like It. | I Don't Like It. | Report Abuse Reply
First am in possitive about 5 paisa..one agent from paisa..mr. Guru..he opened to me account..one month back..in that time I asked activate equity& option segment but until now it's not activated..somany times I called but no response..call not lifting.. customer care also no response..its always busy or not working.Today in emergency I want withdraw money for that I sold all my shares But am going to withdraw money it is also not process.. payout shows 0 but I have 13000 RS in account..My account id 52105141..plz solve my problem to continue trading account
Pankajkumar Madhavlal Manat
98. Pankajkumar Madhavlal Manat  Apr 17, 2020 21:32 I Like It. | I Don't Like It. | Report Abuse Reply
Worst application. Dont open account in 5 paisa because not providing margins sometime in same orders. Pending orders doesn't show in order. If you want to modify order you cant do that. Customer care doesn't available some time. And somany issue s.Bakwas app banake costomer to thagana

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Tarun Aneja
97. Tarun Aneja  Apr 16, 2020 00:22 I Like It. | I Don't Like It. | Report Abuse Reply
Maine 5 paisa me 1st April,2020 ko account open kiya tha.Inka titanium pack hai jo ki 999+taxes k sath Rs. 1178.82 ke amount ka pdta hai. maine 8th april,2020 tarik ko inki app se ye pack k liye request kri aur 13 april,2020ko mere account se 1178.82 ka amount deduct hua uske baad bhi mera pack activate nahi hua....maine 13 april, 2020 tarik se hi kayi baar customer care me request daali mail krke....becoz lockdown k chlty inka customer care number band aa raha tha to mail se request kari ..hr baar ye log mujhse proof mangty rahe mail pr to kabhi app pr..mai 13th april, 2020 se hi inhey mail aur app pe apni bank ki statement aur proof show krke pagal hk chuka hu..is se phle in logo ka reply aaya tha ki mai fir se apply kru to maine fir se apply bhi kiya tha 15th april, ki raat me 8 baje k aas pass Jiske chalty ab mera dusri baar ecs katega inke is titanium pack ka...but mer pack ab tak activate ni kiya in logo ne....inki aj 16 th april ko call aayi usme inhony fir se yahi baat kri jaise inhy kuch idea hi ni...sab baatein maine fir se inhey clear kri aur mujhe kehty ki Apne ecs mandate se payment kyu kri...jab ki ye option payment ka in logo ne khud de rkha hai
.. 10 min tk call hold pe daal kr kehty ki baad ma apko call aa jayegi...aur abhi tk inki koi call nahi aayi....mera apni jindagi ka ab tk ka sabse bura experience hai trading ka in logo k sath....mai ap sab ko yahi bolunga ki bhul kar bhi 5 paisa pe apna demat account mat khulnwana......ye ek dukhi investor bol rhaa haii...aage aapki ichhaaa mere dosto......

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Nikhil Shirsikar
96. Nikhil Shirsikar  Apr 15, 2020 23:03 I Like It. | I Don't Like It. | Report Abuse Reply
Too many hidden charges.

Ur account always in debit due .

No response from from executive.
After too many mails they are not providing share wise profit and loss statement.
Ajay
95. Ajay  Apr 12, 2020 10:07 I Like It. | I Don't Like It. | Report Abuse Reply
large brokerage and customer service is very poor
do not call response so it's very poor
hidden charges is large so poor app

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
sharad
94. sharad  Apr 10, 2020 09:58 I Like It. | I Don't Like It. | Report Abuse Reply
service is very bad
as per terms and condition if any trade took place then and then only company ought to have deducted maintainace charges but company deducting charges without taking in to consideration trade whether it is took place or not
this type of deducation is nothing but cheating
before opening account with this compay think twice agent of this company also mislead and
giving wrong information about plat

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