5paisa Stock Trading, Demat, Brokerage and Reviews 2022

101.55% 1,754,330 Clients

5paisa Account Opening Enquiry

FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today. is a leading online stockbroker offering discount brokerage services to retail investors in India. 5paisa Capital Ltd is a publicly-traded and professionally managed company promoted by IIFL founders. As of March 2021, it has over 1.2 million clients.

5paisa online trading is available in equity, commodity, and currency at BSE, NSE, and MCX. It is a flat rate discount stockbroker. It charges a flat 20 Rs brokerage irrespective of the size of the trade, segment, or exchange.

5Paisa offers three subscription plans; Basic Pack, Power Investor Pack, and Ultra Trader Pack. These plans provide you the various benefits from Zero Account opening charges to Flat Fee reducing from Rs 20 to Rs 10.

5paisa Mutual Funds offering includes both Regular as well as direct mutual funds. 5paisa change flat Rs 10 per executed order for online mutual funds investment. An investor can invest in a lump sum or through SIP.

5paisa demat account is offered through its depository participant membership with CDSL. It is awarded as Premier Depository Participant by CDSL in March 2019.

5paisa trading platform includes Mobile Trading App, Trading Website, and Installable Trading Terminal. These platforms are built on the latest technology and recognized for the best use of mobile technology in financial services.

How 5paisa is different from other online brokers?

5paisa is a one-stop-shop for a range of financial investment products. Below are the reasons why 5paisa is a preferred choice for most investors.

  • Lowest charges: 5paisa charge flat Rs 20 per order executed. This charge becomes Rs 10 with our value add packs, which is the lowest in the industry.
  • Research Ideas: 5paisa is the only discount broker to provide exhaustive research and advisory on more than 4,000 companies. We provide short-term and long-term calls, Derivative strategies, and also portfolio-based investment ideas.
  • Margin Funding: 5Paisa provides the customer a facility of margin trade funding wherein a customer only pays a partial amount of the delivery bought in the cash segment. The balance is funded by 5paisa for a nominal rate of 0.06% per day.
  • Multi-Product App: 5paisa is not just a trading app, it is a one-stop-shop for all investment products including gold, peer-to-peer lending, insurances, mutual funds, and US investment.
  • Analytics Services: 5paisa offers Portfolio Analyzer - a tool to analyze the performance of your portfolio on your own and improve your investment strategy.
  • Value-add packs: With value-add packs, you can get the first 100 trades FREE every month and a flat fee of âââ‚-šÂ¹10/executed order (50% discount) is charged from 101st trade for all segments.

5paisa Special Offer Limited Time Offer - Free Account Opening (Rs 650 waived)

Open 5Paisa Trading Account and get Free Trading, Demat and Mutual Fund Account + FREE 1st year Demat AMC + Trade at flat Rs 20 per order.

Open Online Account Now! and start trading today.

Account Types

  1. 5paisa Trading & Demat Account

    5paisa is India's fast growing discount broker offering investing and trading services in segments including stocks, derivatives (F&O) and currency. 5paisa is member of BSE and NSE. 5paisa trading account is backed by the experience and technology developed by its parent company IIFL for over 20 years in retail broking industry. offer trading services under a simple brokerage plan. Customers can trade across the segments for a flat rate of Rs 20/order in Optimum Plan and Rs 10/order in Platinum Plan and Free Equity Delivery in Titanium Plan. This brings saving up to 90% in comparison to traditional brokers who charge brokerage fee in % of the total turnover.

    5paisa trading account is well integrated with other products they offer including mutual funds, etf, bonds and insurance.

  2. Mutual Fund Account

    Online Mutual Funds Investment Account is a key offering from 5paisa. You can open just a Mutual Funds Investment Account with 5paisa for free of charges.

    5paisa also offers Systematic Investment Plans (SIP), an automatic periodic investment option in stock market though mutual funds.

    The 'Auto Investor' tool is available free of charge to its customer which helps with online MF advisory. This tool help in choosing the right funds based on their risk profile and return expectations.

5Paisa subscription plans

5Paisa offers three subscription plans - Basic, Power Investor and UltraTrader Plan. New customers can subscribe to the plans while opening the account. Existing customers can subscribe to the plans using 5Paisa website or mobile application.

5paisa Brokerage Plans 2021


Basic Pack

Power Investor Pack

UltraTrader Pack

Account Opening Fee





Rs 20 per order

Rs 10 per order

Rs 10 per order

Call & Trade

Rs 100 per call

Rs 100 per call


Demat AMC

Rs 25 per month

Rs 25 per month

Rs 25 per month

DP Transaction Charges

Rs 12.5 per scrip (sell side)



Fund Transfer Charges

Net Banking: Rs 10, UPI: Free and IMPS: Free

Net Banking: Rs 10, UPI: Free and IMPS: Free


Direct MF Investment Charges

Rs 20



Research Advisory

Not Available



Free Trades



Free 100 trades per month maximum of Rs 1000

Dedicated Customer Support




5paisa Charges 2022

5paisa Account Opening Charges & AMC

Trading Account Opening Charges (One Time) Rs 0 (Free)
Trading Annual Maintenance Charges (AMC) Rs 0 (Free)
Demat Account Opening Charges (One Time) Rs 0
Demat Account Maintenance Charges (AMC) Rs 300 yearly (charged as Rs 25 per month)

5Paisa Trading Brokerage Charges

Segment Brokerage Fee
Equity Intra-day Rs 20 per trade
Equity Delivery Rs 20 per trade
Equity Futures Rs 20 per trade
Equity Options Rs 20 per trade
Commodity Futures Rs 20 per trade
Commodity Options Rs 20 per trade
Currency Futures Rs 20 per trade
Currency Options Rs 20 per trade

Visit 5paisa Brokerage Charges Review for more detail.

Special Offer: FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today.

5paisa Online Account Opening

5paisa's 2-in-1 account (demat + trading account) gives its customer an option to invest and trade in the stock market as well as in mutual funds. If you are looking for only Mutual Funds as investment options, a separate Mutual Fund Account is available.

5paisa offers completely paperless account opening based on Aadhaar. If you have Aadhaar number and your Aadhaar number is mapped to correct mobile number, the account opening process is really fast. After completing the online application, the online trading accounts get activated in few hours.

You could also download the application form, print it, fill it up and send it to 5paisa Mumbai office to open the account.

5paisa Trading Software (5paisa Trading Platforms)

The 5paisa Trading Platform is built on IIFL's trading platform which is being used by many customers over last 2 decades. The trading platform of 5paisa is available on mobile app, browser (web) and install-able desktop trading application (Exe).

5paisa Trading Software

  1. 5paisa Mobile App

    The 5paisa mobile trading app offers trading at BSE/NSE and Robo Advisory on the go. Customer can download this free app from Google App Store or Apple App Store. The simple intuitive app can be used to buy stocks, trade in stock and currency futures & options, invest in mutual funds, etf's and bonds ect.

  2. 5paisa Web Trading (

    5paisa has a powerful trading website ( which can be accessed from any available web browser on computer, laptop, mobile devices or tablets. The website (also called 5paisa Trader Station) offers all trading and investment options under one domain.

    The web based trading platform is well integrated with payment gateway and banks for instant fund transfers.

  3. 5paisa Trade Terminal

    5paisa installable trading terminal is designed for frequent traders who need advance trading tools. The desktop application offers real time data, advance charts for intraday and historic stock prices.

    Variety of keyboard shortcuts are available to monitor the market on real-time basis and place orders faster.


Visit 5paisa Trading Software Review for more detail.

5paisa Account Opening Enquiry

FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today.

5paisa Pros and Cons

5paisa Pros (Advantages)

The following are the advantages of 5paisa. You must read 5paisa advantages and disadvantages before opening an account with 5paisa. 5paisa pros and cons help you find if it suits your investment needs.

  • Flat 20 Rs/order irrespective of size of trade, segment or exchange.
  • All in one account to invest in stocks, mutual funds, commodity, currency, research and advisory.
  • FREE and paperless account opening in 5 minutes.
  • Lowest DP Charges
  • Free Mutual Fund account
  • Multilingual trading app
  • Free trading platformincluding mobile app, website and desktop trading terminal. No software charges.
  • Provide Stock Investment Ideas and Research tools
  • Algo trading and Robo Advisory services
  • Offers free technical, derivative and fundamental research & advice to customersfor additional cost.
  • Technical calls on both Email and Mobile.
  • Promoted by the IIFL promoters. IIFL is a premier non-banking financial institution in India with experience of over 2 decades.

5paisa Cons (Disadvantages)

The following are the cons of 5paisa. Check the list of 5paisa drawbacks.

  • Margin funding is given to the customers without notice. This cases major confusion and customer paying hefty interest charges.
  • Very high demat debit transaction charges. They charge Rs 25 or 0.025% in Optimum plan.
  • Higher exchange transaction charges in competition to other discount brokers.
  • Call & Trade is available at an additional cost of Rs 100 per call in Optimum plan. The customer can place any number of trades in one call for Flat Rs 100 fee.
  • Research & advisory services are not available in Optimum Plan.
  • 5Paisa doesn't offer NRI Trading services.
  • Doesn't offer 3-in-1 account.

Open Instant Account with 5paisa

5paisa Margin Exposure

5paisa margin for intraday trading is up to 20% of trade value (max 5x leverage) based on the stock. 5paisa F&O intraday trading margin is 1.3x across Equity, Currency, and Commodity trading at BSE, NSE, and MCX. There is no additional margin offered for 5paisa F&O carry forward positions and equity delivery trades.

Equity Delivery100% of trade value1x
Equity IntradayUp to 20% of trade value5x
F&O (Equity, Currency and Commodities)100% of NRML margin (Span + Exposure)1x

5paisa Ratings

Overall Rating Rated 2.6 stars 2.6/5
Fees Rated 2.9 stars 2.9/5
Brokerage Rated 3.6 stars 3.6/5
Usability Rated 2.8 stars 2.8/5
Customer Service Rated 2.1 stars 2.1/5
Research Capabilities Rated 2.4 stars 2.4/5

Based on 92 Votes by 5paisa Customers

Do you trade with 5paisa? Rate 5paisa

5paisa Complaint

The number of 5paisa customer complaint received by the exchanges. The 5paisa consumer complaint report helps understanding the 5paisa Capital Ltd quality and relibility of service.

Exchange Financial Year Number of Clients* Complaints** %
NSE 2022-23 1,652,702 59 0%
NSE 2021-22 1,754,330 324 0.02%
BSE 2021-22 157,397 27 0.02%
NSE 2020-21 870,405 612 0.07%
BSE 2020-21 70,969 7 0.01%
NSE 2019-20 434,036 199 0.05%
BSE 2019-20 70,767 18 0.03%
NSE 2018-19 101,043 96 0.1%
BSE 2018-19 24,382 14 0.06%
NSE 2017-18 36,034 41 0.11%

* The number of active customers reported by the broker.

** The total number of complaints received against the broker at the given exchange.

Visit 5paisa Complaints at BSE, NSE and MCX for detail report.

5paisa Short Selling

  1. Equity Futures & Options - 5Paisa allow intraday and overnight short selling in F&O segment.
  2. Equity Cash - 5Paisa allows short selling only for Intraday, but not for overnight positions. Short selling is available in all groups except z category or T2T script. Membership

  1. 5Paisa SEBI Membership: INZ000010231
  2. 5Paisa NSE Member ID: 14300
  3. 5Paisa BSE Clearing Number:: 6363

Frequently Asked Questions

  1. 1. Kya Hai? ???? ?? ????? ???? ???? ?????? ????????? ????? ?????? ??? ?? ???? ????? ?? ???????? ??? ??? ?????? ???????? ?? ????? ?????? ???? ??? ?? ???????? ?????????? ?? ????? ????????? ?? ???? ??????? ??? ?? ?????? ?? ????????? ???? ?? ?????? ???? ??? BSE ?? NSE ??? ???? ?? ??????? ??? ???????? ?? ??? Rs 10 ????? ????? ???????? ?? ????? ???? ??? IIFL ???? ?? ?????? ?? ?? 1995 ?? ????? ???????? ??????? ??? ???



  2. 2. What is 5paisa Capital Limited?

    5paisa is one of the leading online discount brokerage firms in India. The company is known for its low brokerage trading services. Apart from trading, 5paisa also offers online mutual funds, IPO applications, personal loans and insurance.

    5paisa Capital Ltd started its operations in March 2016. The company got listed on stock exchanges in Nov 2017. IIFL founder Mr. Nirmal Jain and Mr. Prem Watsa (founder, chairman, and chief executive of Fairfax Financial Holdings) are among the major stockholder in the professionally-managed publicly-traded company.



  3. 3. Who owns 5paisa?

    5paisa Capital Ltd is a publicly-traded company which is managed professionally. The company got listed on BSE and NSE stock exchanges in Nov 2017. As of Jan 2020, two promoters of the company (Mr. Prem Watsa (founder, chairman, and chief executive of Fairfax India Holdings) and Mr. Nirmal Jain.) are the major stack holders.

    A professionally managed company is run by the professionals who are also an employee of the company (not the owner). These professionals may or may not have any significant stake in the company.



  4. 4. How is 5paisa for trading?

    5paisa is one of the leading names in the discount broking industry. The company is known for its low brokerage plans, good online trading software, research and advisory services. It has over 1.5 lakh retail customers and is registered with SEBI, CDSL, BSE, NSE, MCX and NCDEX.

    5paisa is among fastest growing stock brokers in India. Their no-frill stock and commodity trading services are simple, fast and low-cost. 5paisa mobile trading app is their most popular trading tool. They also offer direct mutual funds which gives an additional of 1 to 1.5% yearly earning.



  5. 5. How good is 5paisa?

    5paisa is among the top discount broker in India. The company offers online stock broking services to its customers. Key features of 5paisa services include:

    • Online trading at BSE, NSE and MCX
    • Online Mutual Fund investment (Direct & Regular MFs)
    • Flat Rs 20 per executed order brokerage
    • 3 different brokerage plans available
    • Offers good online trading platforms (mobile app and website)



  6. 6. What is brokerage at

    5paisa offers 3 brokerage plans to its customers - Optimum, Platinum and Titanium. The brokerage fee varies as per the chosen brokerage plan.

    5paisa Brokerage Scheme

    Brokerage Plan

    Monthly Charge

    Brokerage Charge



    Rs 20 per order for all Segments


    Rs 499 per Month

    Equity Options Rs 2 per lot, Others Flat Rs 10 per order


    Rs 999 per Month

    Equity Delivery: Free

    Equity Options: Rs 2 per lot

    Others: Rs 10 per order



  7. 7. How to open 5paisa account?

    5paisa offers a 2-in-1 account including a trading and a demat account. Both trading and demat accounts are required. The account can be opened instantly if you have an Aadhar card linked to your phone number. To open a 5paisa account online, you need a PAN card, Aadhar Card, Photo and a Cancelled Cheque. Here are steps to open 5paisa account:

    • Visit website.
    • Enter your mobile number on the form available on the home page
    • Fill in the details required like personal information, bank details
    • Upload documents
    • Pay the account opening fees online
    • E-sign on the form

    If all the submitted documents are in the correct order, your account is activated in 2 days. A welcome email is sent to the customer with login credentials.



  8. 8. How to invest in

    To invest and trade with, you need to open a 2-in-1 (trading & demat) account and link it with your savings bank account. 5paisa offers a paperless online account opening.

    Once the account is opened, you can invest or trade in Stocks, Futures & Options, Commodities and Currencies across exchanges. 5paisa customers can trade at any time using a mobile trading app or its website



  9. 9. Is 5paisa legit?

    Yes, 5paisa is a legit stock brokerage company formed under the Company Act and registered with SEBI, CDSL, BSE, NSE, and MCX. 5paisa Capital Ltd is regularly audited by regulatory bodies and exchanges. Below are 5paisa membership ids:

    • 5paisa Capital Ltd CIN: L67190MH2007PLC289249
    • Stock Broker SEBI Registration No.: INZ000010231
    • SEBI RA Registration No.: INH000004680
    • CDSL Member ID: IN-DP-192-2016
    • AMFI Registration No.: ARN-104096,
    • NSE Member ID: 14300
    • BSE Member ID: 6363
    • MCX Member ID: 55945
    • Investment Adviser Registration No: INA000014252



  10. 10. How to use 5paisa mobile app?

    The 5paisa mobile app can be downloaded from app stores of your Android or iPhone. Visit the app store and search for '5paisa' and download the app with the name '5paisa: Stocks, Share Market Trading App, NSE, and BSE'. Login using your 5paisa account ID and password. You could add stocks of your interest in the watchlist and place buy/sell orders.



  11. 11. How to close 5paisa account?

    5 paisa account can be closed by sending an account closure request to the broker. 5Paisa customers have to download a PDF form from its website, print it, fill it, sign it and send it to the 5paisa office address provided in the form.

    The 5paisa account cannot be closed online by submitting the account closure form via email. You have to submit the physically signed paper form.

    Steps to close 5 paisa account

    1. Call 5paisa or email at to inform.
    2. Download the 5paisa Account Closure Request Form.
    3. Print, fill, and sign the forms as per instructions.
    4. Send the paper form to the address provided.


    • Close all open F&O positions and sell or transfer your Demat holdings before sending the closure form.
    • Clear all dues in your account.
    • Keep a copy of the filled form you sent for reference.
    • Make sure to follow up for account closure.

    If you are not using your 5paisa trading and Demat account, it is advisable to close it to avoid AMC charges and misuse of the 5paisa account.



  12. 12. Is 5paisa and IIFL same?

    5paisa and IIFL Securities are two different stock brokers though they are promoted by the same person Mr. Nirmal Jain. Both 5paisa Capital Ltd and IIFL Holdings Ltd (formerly India Infoline Ltd) are publicly traded companies listed at BSE and NSE.

    IIFL Holdings Ltd was incorporated in 1996 as India Infoline. It started as a stockbroker and soon become a diversified financial service provider. IIFL Securities is a subsidiary of IIFL holdings. IIFL Securities is a full-service stockbroker offering a wide range of financial services including trading and investment in equity and commodity.

    5paisa Capital Ltd was incorporated in 2016 as a discount brokerage arm of IIFL Holdings. In 2019, the company was demerged and got listed at the stock exchanges. It is now an independent entity that has very little to do with IIFL.

    IIFL and 5paisa comparisons

    IIFL Securities

    5paisa Capital

    Full-service broker

    Discount stock broker

    Offer a wide range of product and services

    Mainly a stock broker.

    Charge a very high brokerage for its services.

    Charge ultra-low brokerage rate of Rs 20 per trade and brokerage free equity delivery.

    In-house research team offering tips and recommendations

    No in-house research capabilities. It uses IIFL services in this area for an additional fee.

    Offer NRI Trading account

    Doesn't offer NRI Trading account

    Inhouse team to build and maintain trading platforms.

    It uses the IIFL IT infrastructure.



Special Offer: FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today.


196. Sai   I Like It. | Report Abuse |   Link | Sep 18, 2022 1:22:33 PM Reply
worst broker. Many problems and no solution. I have transferred amount to mutual funds ledge before a week. I could not get the amount back. No option to transfer amount back to bank account. Even the transfer between segments did not work. Unpledging of mutual funds is not working. Even order when we placed, it will be different price than what you really put limit price. they will calculate average on all the lots placed individually even if you are executing together. Worst dont use 5paisa.
195. mohan moodbidri   I Like It. | Report Abuse |   Link | Sep 15, 2022 6:59:52 AM Reply
Worst very worst situation I had with 5Paisa share broking app last 18 months! During some peak situations their services got struck and thereby we loose money in trading. They never bothered about their customers grievances and rather showing more importance to deduct charges, auto square off and making money themselves. I strongly recommend that better to keep away from 5Paisa share trading app where customer problems never get resolved. ....Mohan M
194. Sanjay Kumar   I Like It. | Report Abuse |   Link | Sep 3, 2022 8:33:06 PM Reply
Very Limited features.


Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
193. SANJAY   I Like It. | Report Abuse |   Link | Aug 5, 2022 10:13:32 AM Reply
5paisa didnot place my sale order 3 times and the stock went down giving me a big loss, i filed a complain against 5paisa in sebi were the replied that it was technical fault of poor connection with exchange and my claim for loos was denied with reason that 5paisa is not responsible for any technical fault in between 5paisa and exchange so beaware of having bussiness with 5paisa if any one need details of my case against 5paisa at scores sebi contact me at sanboxer


Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
192. roshan carvalho   I Like It. | Report Abuse |   Link | Jul 12, 2022 6:09:58 PM Reply
Worst broker I had in my life. they have their hidden charges also they do securities transaction without client permission .And I have asked them to close the account after that they start to deduct the money. they are not going to close the account until if complaint is raised to CDSL against the 5paisa. It take me to close the account 2 years. and I still received retention statement from them which securuties transaction is done even after the account closed.

my remark is 5paisa is fraud broker


Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
191. Nidhi kumari   I Like It. | Report Abuse |   Link | Jul 12, 2022 11:12:08 AM Reply
190. Rajkumar   I Like It. | Report Abuse |   Link | Jul 7, 2022 3:51:36 PM Reply
Without reading above feedback, I just opened account with 5 paisa. Without doing any transaction, they Just deducted 60rs and I raised to close my account with 5paisa today.

Better please stay away from them. not trust worthy people.
189. Harish   I Like It. | Report Abuse |   Link | May 31, 2022 11:37:02 PM Reply
I too loose money of about 10000 in ADVIK Cap RE Shares. They did not shared my communication details to Advik CAP so I was not communicated for applying the Rights issues for my shares during that RE shares period. In return my RE shares got lapsed. They are telling that it is not their duty to communicate it. But the ADVIK and 5 Paisa had tied up to make people fools. They are not communicating with to solve this issue. Very worst service. Please don't trust 5 Paisa.
188. Rohit   I Like It. | Report Abuse |   Link | May 14, 2022 11:51:21 AM Reply
They are fraud and cheaters, I started to open an account, but realized I don't want to open now so leave it, now they daily call me to enter bank details to finish the process else I will get calls daily.

5 paisa is a fraud company so read carefully before opening an account here because there are so many hidden charges and they call you we don't charge extra instead of brokerage charges. you will be lost your money unsettled on this website. you would not know but your balance will be lost every month based on hidden charges and if your balance is null in this account then your balance will be minus every month and if you don't clear your balance then you don't close your account without clear your balance and you will be stuck in this account and if you help to ask 5 paisa support then they said, Clear your balance first then you can close your account. This is a hidden Terms & conditions of 5 paisa.

Ratings: 0 Star
187. Danswrangnarzary   I Like It. | Report Abuse |   Link | Sep 2, 2021 8:19:59 PM Reply
I can't log in to my account even though I have given the right password and dob...
This is so terrible..
Please if somebody know kindly inform
187.1. Mahendra Singh   I Like It. | Report Abuse |   Link | Apr 30, 2022 12:07:41 AM
Bad services. targets given by 5paisa reaserch team are wrost.only loot in this company.never use margin i loss my money arround 6 lakh in this company whenever I use margin facilities or research providing by them.hidden charges are many.
186. Godgrey rymond   I Like It. | Report Abuse |   Link | Mar 16, 2022 4:32:10 PM Reply
I found 5paisa the worst company ever, this company leaks clients details n number of trading calls will make u headake, heavy brokrage and taxes deduction on intraday, client will not get back money lost on intraday after hedging. Unusual trading dine by 3rd person
185. Priyanka   I Like It. | Report Abuse |   Link | Mar 7, 2022 9:26:41 PM Reply
5 paisa is worst company don't ever open the account they are cheater they will eat your 20 plus 20rs all time even when your trade at the value of 100Rs they also don't train there employee ,as management has habbit of
terminating employee all the time as a result they hire new employee and before training them properly they make them work like dogs,at the end result dumb costumer service and back office service
184. Suresh   I Like It. | Report Abuse |   Link | Mar 1, 2022 10:23:28 AM Reply
Poor Customer service. Very rarely you get a solution to your problems through their response.


Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Average
183. sam   I Like It. | Report Abuse |   Link | Feb 2, 2022 11:25:26 AM Reply
Customer Service - worst
other broker's open account period - 36-48 hrs.
and 5paisa - after 10 days still pending

They don't have a proper customer’s solution they all works like robots,

They don't even know how to reply in emails to the customers,
182. Umesh Kumar   I Like It. | Report Abuse |   Link | Jan 30, 2022 12:12:22 AM Reply
They are fraud and cheater , i started to open account, but realized i dont want to open now so leave it, now they daily call me to enter bank deatils to finish process else i will get calls daily.


Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
181. ashok kumar singh   I Like It. | Report Abuse |   Link | Jan 16, 2022 11:50:19 PM Reply


Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Below Average
180. Chidanand   I Like It. | Report Abuse |   Link | Jan 10, 2022 7:23:22 PM Reply
So many other charges, if you take look at ledger you will find so many charges.

not recommended if these charges are continued.
179. sanjay patel   I Like It. | Report Abuse |   Link | Jan 7, 2022 4:30:27 PM Reply
Customer Service negative response


Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
178. saiyed azhar   I Like It. | Report Abuse |   Link | Dec 28, 2021 9:11:14 AM Reply
3 rd class service ,

i close my account but 5 paisa credit my refund amount credit other bank account just not my own account and customer only timing 2 day wait 3 day wiat ,

dont use this app just only mind pain app

my compain number



Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
177. mandeep singh   I Like It. | Report Abuse |   Link | Dec 16, 2021 10:09:24 PM Reply
my account is suspended since last monday,, i have done my kyc 2-3 times , everytime it was rejected on ground that docs was not clear... ... scanned docs are very much clear.. no one is responding properly .

poor company

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