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5paisa FAQs (Frequently Asked Questions)

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5paisa.com is a Mumbai based India's 2nd largest discount broker. 5paisa is part of IIFL group (India Infoline), India's leading financial services company. 5paisa was re-launched with new brokerage model for online retail broking services in late 2016. India Infoline, the parent company, was incorporated in 1995. IIFL group offers wide range of f... Know more about 5paisa Capital Ltd

Do you have questions about 5paisa share trading account or 5paisa demat account?

Get all your share trading doubts and questions answered by reading the 5paisa demat, trading account information FAQ. All 5paisa questions, 5paisa q&a, 5paisa faq and 5paisa questions and answers.

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Frequently Asked Questions

  1. 1. How do I change my 5paisa account password?

    If you want to change 5paisa password or you just forgot and would like to reset your password, please follow the steps below:

    1. Visit 5paisa website Or 5paisa mobile app
    2. Logout if you are already logged in.
    3. Go to login screen again and click 'Forgot Password'
    4. Enter your email id or client code.
    5. Enter OTP
    6. Change the password.

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  2. 2. How to place orders before market starts in 5paisa?

    Orders placed before the opening of the market are called pre-open session orders. Pre-open session is between 9.00 AM to 9.15 AM. This 15 minutes session involves 3 slots

    1. 9.00 - 9.08 AM-Order collection period-In this slot, you can place, modify or cancel your orders.
    2. 9.08-9.12 AM - Order matching and trade confirmation period-In this period, on the basis of orders received, the exchange determines the Opening Price and confirms orders that match the price. The remaining orders are moved to market session.
    3. 9.12-9.15 AM - This is a buffer period to facilitate transition from pre-open to normal market session.

    Key Points to note while placing orders in pre-open market session:

    • Pre-open session orders can be placed on both, NSE and BSE.
    • Only Limit orders and Market Price orders are allowed during this period.
    • All stocks will have uniform price band of 20% in the session. You need to place order within +/- 20% of last trading day's closing price. So, if a stock closed at Rs 200 in the last trading day, you can place order between Rs 160-240.

    To place orders in pre-open market session in 5paisa, follow the normal order process but make sure that

    • Your price is within the +/- 20% range of last trading day's closing price.
    • Your order type is 'Limit' and 'Market'.
    • You are placing the order between 9:00-9:08 AM.

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  3. 3. When I sell shares, where does the sale amount goes in bank account or 5paisa wallet?

    When you sell shares from your holdings, the sale amount goes into the 5paisa account or wallet. Once the amount is credit, you can put a 'Fund Payout Request'. Then the request is processed and the money transferred to your linked bank account.

    You can put a 'Fund Payout Request' using the website account or on the 5 paisa mobile app.

    Here's how to put Fund Payout Request on 5paisa mobile app?

    1. Click on the burger menu in your app
    2. The menu will appear. Scroll down and click on 'Fund Transfer'.
    3. This screen will show you available balance on your equity and mutual funds. Please remember that you can only withdraw an amount lesser than or equal to the difference between available balance and margin requirement. Click on move funds.
    4. Fill In the details and amount. Click on 'Payout' tab at the bottom
    5. Wait for confirmation message to pop out. Click on 'Done'.

    5paisa wallet   5paisa wallet   5paisa wallet  5paisa wallet 5paisa wallet

    Payout requests made before 5 pm will be processed the next day and the amount will be credited to your account.

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  4. 4. Does 5paisa offer buyback?

    Yes. If you have a demat account with 5paisa, you can participate in buy-back offers.

    Contact customer service and send the letter you received from the registrar with the required detail for participating in a buy-back offer.

    Discuss this question

  5. Which type of stockbroker 5paisa is?

    5paisa is a Discount Broker.

  6. In which stock or commodity exchanges in India I can trade through 5paisa?

    5paisa offers to trade at NSE, BSE.

  7. How much 5paisa charge for trading account opening?

    5paisa charges ₹650 to open a trading account.

  8. What are 5paisa annual maintenance charges (AMC) for a trading account?

    ₹0 (Free)

  9. How much 5paisa charge for Demat Account opening?

    ₹0 (Free)

  10. How much is 5paisa Demat Account Maintenance Charges (AMC)?

    ₹540 (Free with Subscription Plan)

  11. Is Demat account mandatory with a trading account at 5paisa?

    Yes. Demat Account is mandatory when opening a trading account with 5paisa.

  12. What are the 5paisa brokerage charges for equity delivery trading?

    ₹20 per executed order

  13. How much does 5paisa charge for equity intraday trading (day trading of shares)?

    ₹20 per executed order

  14. What are the 5paisa equity futures brokerage charges?

    ₹20 per executed order

  15. How much 5paisa charges for equity options trading?

    ₹20 per executed order

  16. What are 5paisa currency derivatives (future) brokerage charges?

    ₹20 per executed order

  17. 5paisa currency derivatives (options) brokerage charges?

    ₹20 per executed order

  18. How much is the minimum brokerage charged by 5paisa?

    ₹20 per trade

  19. What are 5paisa transaction charges for equity delivery trading?

    ₹325 per crore (0.00325%)

  20. What are transaction charges for equity intraday trading (stock day trading)?

    ₹325 per crore (0.00325%)

  21. What are the equity futures exchange transaction charges at 5paisa?

    ₹210 per crore (0.0021%)

  22. 5paisa transaction charges for equity options trading?

    ₹5100 per crore (0.051%) (on premium)

  23. 5paisa transaction charges for futures (currency derivatives trading)?

    ₹210 per crore (0.0021%)

  24. 5paisa transaction charges for options (currency derivatives trading)?

    ₹5100 per crore (0.051%) (on premium)

  25. Does 5paisa offer equity (share) trading?

    Yes. You can trade in the equity segment with 5paisa.

  26. Can I apply for an IPO through 5paisa?

    Yes. You can apply in IPO if you have a trading account with 5paisa.

  27. Does 5paisa offer to invest in Mutual Funds?

    Yes. You can buy/sell Mutual Fund if you have a trading account with 5paisa.

  28. Can I buy or trade Bonds and NCD with 5paisa?

    Yes. You can trade in bonds and NCD with 5paisa.

  29. Does 5paisa offer commodity trading?

    No. You can't trade in commodity segment with 5paisa.

  30. Does 5paisa offer currency derivative trading?

    Yes. You can trade in currency derivative segment with 5paisa.

  31. Are there any other investment options available with 5paisa?

    Mutual Funds, Insurance

  32. Does 5paisa offer order type bracket order (BO)?

    Yes. 5paisa offer Bracket Orders (BO).

  33. Does 5paisa offer cover order?

    Yes. Cover Order (CO) is available with 5paisa.

  34. Does 5paisa offer Buy Today Sell Tomorrow (BTST) order?

    Yes. BTST orders are available with 5paisa.

  35. Does 5paisa offer order type sell today buy tomorrow (STBT)?

    Yes. STBT order is available with 5paisa.

  36. Does 5paisa offer after trading hours order or after-market order (AMO) or off-market orders? Can I place orders after trading hours; the orders which get executed when the market opens next time? Can I place an order when the market is closed?

    Yes. You can place 'After Trading Hours' Order with 5paisa. The After Hour Sessions enable you to place orders even when the market is closed. The timings of the After Hour Order varies by broker to broker. Most brokers allow to place the AMO orders between 3:30 PM to 9:00 AM on trading day and 24 hrs on the non-trading day (weekends or trading holidays).

    Note: After hour facility for order placement may not be available in certain segments. Please check with the broker for more detail about this service.

  37. Can I place Good Till Cancelled (GTC) orders though 5paisa?

    No. You cannot place GTC Orders with 5paisa. With Good Till Cancelled trading orders; order remains in the system until you cancel it or they get executed.

  38. Does 5paisa offer margin funding for share/commodity trading?

    Yes. Margin funding is available when trading with 5paisa. Please contact 5paisa for more detail as this feature may not be available to all the customers.

  39. 5paisa uses which trading platform or trading software?

    5paisa Trade Station

  40. What is 5paisa intraday square-off time?

    5paisa square-off intraday trades at Optimum Plan: 3:10 PM, Platinum Plan: 3:20 PM.

  41. Does 5paisa offer 24x7 customer service?

    No. 5paisa doesn't provide 24x7 customer service.

  42. Does 5paisa provide customer support through Online Chat?

    No. 5paisa doesn't provide customer service through Chat service online.

  43. Does 5paisa offer customer service through local branch offices?

    No. 5paisa doesn't offer customer service through local branch offices, local partners or franchises.

  44. Does 5paisa publish daily market research reports?


  45. Does 5paisa provide trading tips or investment strategies?

    No. 5paisa doesn't provide free tips for stock and commodity trading to its customers.

Contact 5paisa / Request Call Back

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Information on this page was last updated on Monday, January 27, 2020


Pravin Sonar
7. Pravin Sonar  Dec 17, 2019 20:08 I Like It. | I Don't Like It. | Report Abuse Reply
Sir holding me rakhe hue shear bech q nahi rahe hain. bechata hu to vapas vo holding me dikhai dete hain kya karu
6. Nithin  Nov 19, 2018 08:39 I Like It. | I Don't Like It. | Report Abuse Reply
How to activate f and o
5. Rasheed  Sep 19, 2018 19:34 I Like It. | I Don't Like It. | Report Abuse Reply
Is there any charges applicable for leverage money in delivery&intraday?
Gopal Waghe
4. Gopal Waghe  Jun 12, 2018 19:01 I Like It. | I Don't Like It. | Report Abuse Reply
Why not margin money we can use for long time given by 5paisa? Why do we come msg for debit the ammount after 6 days?
Yogendra Kapoor
3. Yogendra Kapoor  Mar 6, 2018 15:34 I Like It. | I Don't Like It. | Report Abuse Reply
Can you please option of GTC order, it is a main requirement for us otherwise we are missing a good opportunity of buy/sell as per our target...
Gopalaswamy h c
3.1. Gopalaswamy h c  May 10, 2018 07:05 I Like It. | I Don't Like It. | Report Abuse
How many days of interest free credit available for trade in equities
Ajjampur Ramadas
2. Ajjampur Ramadas  Dec 15, 2017 17:42 I Like It. | I Don't Like It. | Report Abuse Reply
Is there any fee you charge for purchasing mutual fund through you
1. AK  Mar 8, 2017 11:12 I Like It. | I Don't Like It. | Report Abuse Reply
How do i apply for ipo online??

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