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5paisa FAQs (Frequently Asked Questions)

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Get all your share trading doubts and questions answered by reading the 5paisa demat, trading account information FAQ. All 5paisa questions, 5paisa q&a, 5paisa faq and 5paisa questions and answers.

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Frequently Asked Questions

  1. 1. What is IIFL 5paisa?

    5paisa is one of the leading online discount brokers in India. 5paisa Capital Ltd. was a subsidiary of IIFL which later listed on BSE and NSE in Nov 2017. 5paisa's major shareholders are still the same as IIFL Holdings Limited's major shareholders.

    IIFL Holdings Limited is a Mumbai based diversified financial services company ranked amount the top 10 independent financial services firms in India. IIFL was the pioneer in the retail broking industry in India.

    5paisa started its operations in March 2016 and become a No. 2 discount broker in Dec 2018. 5paisa offers online trading at BSE, NSE, MCX and NCDEX. It also offers Demat Account, Mutual Funds (regular and direct) and Insurance products.



  2. 2. Who is the owner of 5paisa?

    5paisa Capital Ltd is a professionally managed publicly-traded company listed on BSE and NSE. Its ownership is organized via shares of stock which are intended to be freely traded on a stock exchange.

    The majority shareholders of the company are the promoters of the company which includes Fairfax India Holdings and Mr. Nirmal Jain. Mr. Nirmal and Fairfax Holdings are also the promoters of IIFL Holdings Limited, a Mumbai based diversified financial service provider.



  3. 3. How to trade in 5paisa app?

    To trade using the 5paisa mobile app, you need to download the app first. The app is available for free on Google and Apple app stores. Once you download the app, you can log in to the app using your 5paisa trading account ID & password. Once logged in, you could add funds to your account add scripts to watchlist and place buy/sell orders.



  4. 4. How to use 5paisa coupon code?

    5paisa coupon codes are available on many websites that offer discount deals and coupons. Depending on the deal, you can enjoy high discounts on various fees charged by the company. To use 5paisa coupon code, you need to:

    1. Visit website or mobile trading app
    2. Go to 'Profile > My Profile'
    3. At the bottom of the page, you will see 'CLAIM OFFER' section
    4. Enter Voucher Code and click Claim button



  5. 5. How old is 5paisa?

    5paisa brand was re-launched in 2016 as an online discount brokerage company 5paisa Capital Ltd. The company became a publicly-traded company after it got listed on BSE and NSE in Nov 2017. Today 5paisa is a professionally managed company.

    Before 2016, 5paisa was a brand associated with IIFL (formerly India Infoline), a pioneer of online retail broking in India. IIFL used 5paisa to promote its online full-service trading services.

    The major shareholders of 5paisa Capital Ltd are still the founders of IIFL.

    Check About 5paisa page to see the journey of 5paisa.



  6. 6. How to earn from 5paisa?

    5paisa runs a partner program where you can refer customers and earn a share of the brokerage paid by your referral. The company share up to 50% of brokerage with its partners.

    To become a partner customer has to register as an Authorized Person (AP) at BSE or NSE. There is no upfront investment needed to become a partner. The partner also doesn't need a formal office, trading terminal or other infrastructure.

    5paisa Partner Sharing

    Partner Category

    Refer Clients

    Brokerage Sharing


    0 - 100


    Gold Partner

    101 -500


    Platinum Partner

    501 & Above




  7. 7. Does 5paisa offer buyback?

    Yes. If you have a demat account with 5paisa, you can participate in buy-back offers.

    Contact customer service and send the letter you received from the registrar with the required detail for participating in a buy-back offer.



  8. 8. When I sell shares, where does the sale amount goes in bank account or 5paisa wallet?

    When you sell shares from your holdings, the sale amount goes into the 5paisa account or wallet. Once the amount is credit, you can put a 'Fund Payout Request'. Then the request is processed and the money transferred to your linked bank account.

    You can put a 'Fund Payout Request' using the website account or on the 5 paisa mobile app.

    Here's how to put Fund Payout Request on 5paisa mobile app?

    1. Click on the burger menu in your app
    2. The menu will appear. Scroll down and click on 'Fund Transfer'.
    3. This screen will show you available balance on your equity and mutual funds. Please remember that you can only withdraw an amount lesser than or equal to the difference between available balance and margin requirement. Click on move funds.
    4. Fill In the details and amount. Click on 'Payout' tab at the bottom
    5. Wait for confirmation message to pop out. Click on 'Done'.

    5paisa wallet   5paisa wallet   5paisa wallet  5paisa wallet 5paisa wallet

    Payout requests made before 5 pm will be processed the next day and the amount will be credited to your account.



  9. 9. How to place orders before market starts in 5paisa?

    Orders placed before the opening of the market are called pre-open session orders. Pre-open session is between 9.00 AM to 9.15 AM. This 15 minutes session involves 3 slots

    1. 9.00 - 9.08 AM-Order collection period-In this slot, you can place, modify or cancel your orders.
    2. 9.08-9.12 AM - Order matching and trade confirmation period-In this period, on the basis of orders received, the exchange determines the Opening Price and confirms orders that match the price. The remaining orders are moved to market session.
    3. 9.12-9.15 AM - This is a buffer period to facilitate transition from pre-open to normal market session.

    Key Points to note while placing orders in pre-open market session:

    • Pre-open session orders can be placed on both, NSE and BSE.
    • Only Limit orders and Market Price orders are allowed during this period.
    • All stocks will have uniform price band of 20% in the session. You need to place order within +/- 20% of last trading day's closing price. So, if a stock closed at Rs 200 in the last trading day, you can place order between Rs 160-240.

    To place orders in pre-open market session in 5paisa, follow the normal order process but make sure that

    • Your price is within the +/- 20% range of last trading day's closing price.
    • Your order type is 'Limit' and 'Market'.
    • You are placing the order between 9:00-9:08 AM.



  10. 10. How do I change my 5paisa account password?

    If you want to change 5paisa password or you just forgot and would like to reset your password, please follow the steps below:

    1. Visit 5paisa website Or 5paisa mobile app
    2. Logout if you are already logged in.
    3. Go to login screen again and click 'Forgot Password'
    4. Enter your email id or client code.
    5. Enter OTP
    6. Change the password.



  11. 11. How to use 5paisa?

    Once you've opened an account with 5paisa, you need to transfer funds from your bank account to your trading account. With the available funds, you can place buy/sell orders using any of the trading software offered by the company. The securities bought will be credited to your demat account.



  12. 12. How to refer in 5paisa?

    As a 5paisa customer, when you refer 5 or more friends, you earn Rs 250 per referral. The account should open within the 10 days of referral. The following are the steps to refer a friend or family member to 5paisa:

    1. Login to or 5paisa mobile trading app
    2. Click on the face icon in the top right side to open a menu
    3. Click the 'Refer a Friend' button.

    5paisa also offers a business partnership program for people who could refer 100's of clients. This program offers up to 50% of brokerage share from the customers you refer to 5paisa.



  13. 13. How to delete 5paisa account?

    To delete the 5paisa account, a customer has to send a signed Account Closure Form to the 5paisa Mumbai office. The account cannot be closed over the phone, email or online.

    Follow below steps to delete 5paisa account:

    1. Call 5paisa and let them know that you would like to close the account.
    2. Except a few callbacks to convince you about not to close the account.
    3. Once 5paisa agrees, they will send you an Account Closure Form in email.
    4. Print the form, fill it and send it to the 5paisa Mumbai office.
    5. Follow up after a week if you do not get confirmation of account closure.



  14. 14. How to deactivate 5paisa account?

    If you would like to close the account, you could do it by submitting an Account Closure Request Form (signed paper). The process of deactivating the account is not online.

    If you would like to deactivate a segment (i.e. Commodity) or add-on services (i.e. Sensibull), contact 5paisa customer service by calling them or sending an email to



  15. 15. How to close 5paisa account online?

    No, you cannot close your 5paisa account online. The entire process of closing your 5paisa trading or demat account needs to be done offline by filling, signing and sending a paper form to the 5paisa office.

    To close your 5paisa, follow the below steps:

    1. Call 5paisa support or email at
    2. Download 5paisa Account Closure Request Form
    3. Print it, fill it, sign it and send it to the 5paisa Mumbai office.



  16. 16. How to close 5paisa trading account online?

    5paisa trading account can be closed at any time by submitting a signed account closure form by courier to the company. Once received, the account closure may take from 7 to 10 business days.

    Note that the 5paisa trading account cannot be closed online by visiting its website, by email or by phone call.

    Steps for close 5paisa trading account

    1. Download and print the Account Closure Request Form.
    2. Tick on Only Trading A/c and fill in the login ID, names, and address of the trading account holder.
    3. Mention the reason for the closure.
    4. Courier the signed form to the address mentioned in the closure form.

    Please note:

    There should be no negative balance in your account before submitting the account closure form. Also, ensure to square off all the F&O open positions, if any.




  1. What is AMC for 5paisa?

    5paisa charges Rs 0 (Free) Annual Maintenance Charge (AMC) for a trading account and Rs 300 for a Demat account. AMC is charged to maintain the accounts.

  2. How much 5paisa charge for delivery?

    5paisa charge Rs 20 per executed order for equity delivery trade. These trades are also known as cash & carry trades or CNC.

    Espresso customer also has to pay taxes, demat debit transaction fee (Rs 13.5 per trade) and exchange transaction charges.

  3. How much 5paisa charge for intraday?

    5paisa charge Rs 20 per executed order for intra-day trades. These orders are also known as Margin Intraday Square-up or MIS orders. All open intraday orders are auto squared-off at the end of the day. Extra leverage is offered for these trades.

    In addition you have to pay taxes and exchange transaction charges.

  4. How much 5paisa charge for futures?

    5paisa charge Rs 20 per executed order for equity, currency and commodity futures trading.

  5. How much 5paisa charge for options?

    5paisa charges Rs 20 per executed order for equity, currency and commodity options trading. Options are highly leveraged derivative products. Options trading is used in many ways including hedging or to reduce the risk exposure of the portfolio.

  6. How much 5paisa charge for commodity?

    5paisa brokerage charges for commodity futures is Rs 20 per executed order and commodity options is Rs 20 per executed order. Commodities futures are agreements to buy or sell raw material (food, energy or metal) at a specific date in the future at a particular price. Commodity options contracts are the right to buy (call option) or sell (put option) underlying commodity futures at predetermined prices on the date of contract expiry.

  7. How much 5paisa charge for currency trading?

    5paisa charge Rs 20 per executed order for currency futures trading and Rs 20 per executed order for currency options trading.

  8. What are transaction charges in 5paisa?

    Transaction Charges (or Exchange Turnover Charges) is a fee charged by the stock exchanges for trades done through them. Most brokers include clearing charges to it. These charges can be seen in the contract note.

    5paisa Transaction Charges 2023
    SegmentTransaction Fee
    Equity DeliveryNSE Rs 345 per Cr (0.00345%) | BSE Rs 345 per Cr (0.00345%) (each side)
    Equity IntradayNSE Rs 345 per Cr (0.00345%) | BSE Rs 345 per Cr (0.00345%) (sell side)
    Equity FuturesNSE Rs 200 per Cr (0.002%) | BSE Rs 0
    Equity OptionsNSE Rs 5300 per Cr (0.053%) (on premium)
    Currency FuturesNSE Rs 90 per Cr (0.0009%)
    Currency OptionsNSE Rs 3500 per Cr (0.035%) (on premium)
    CommodityGrp A: 0.0026%
  9. Does 5paisa offer IPO?

    Yes. 5paisa offers online IPO applications to its customers. Initial Public Offer (IPO) offers an early opportunity to buy shares of companies that are not previously traded publicly.

  10. Does 5paisa offers Mutual Funds?

    Yes. You can buy/sell Mutual Funds if you have an account with 5paisa.

  11. Do 5paisa provide margin funds?

    Yes. 5paisa provide margin funding.

  12. What is 5paisa intraday auto square-off time?

    5paisa auto square-off all open intraday positions at Optimum Plan: 3:10 PM, Platinum Plan: 3:20 PM.

  13. Does 5paisa provide trading tips or investment strategies?

    No. 5paisa doesn't provide trading tips for stock and commodity trading to its customers.

5paisa Account Opening Enquiry

FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today.

Information on this page was last updated on Saturday, November 18, 2023

Special Offer: FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today.


9. Amin Rajwani   I Like It. |Report Abuse|  Link|July 8, 2020 9:10:05 PMReply
How/where to source their modification request form for changing the bank details? They asked for this form but did no send it.
8. T.V.RAMESH   I Like It. |Report Abuse|  Link|June 11, 2020 9:14:46 PMReply
In BankNifty option trading, what are the brokerage charges per lot and per order containing many lots ?
7. Gopal Waghe   I Like It. |Report Abuse|  Link|June 12, 2018 7:01:00 PMReply
Why not margin money we can use for long time given by 5paisa? Why do we come msg for debit the ammount after 6 days?
7.1. Krishna Kumar   I Like It. |Report Abuse|  Link|April 25, 2020 5:34:52 AM
Why not margin money we can use for long time given by 5pesa,why do we come msg for debet the amount after 6days
6. Pravin Sonar   I Like It. |Report Abuse|  Link|December 17, 2019 8:08:32 PMReply
Sir holding me rakhe hue shear bech q nahi rahe hain. bechata hu to vapas vo holding me dikhai dete hain kya karu
5. Nithin   I Like It. |Report Abuse|  Link|November 19, 2018 8:39:20 AMReply
How to activate f and o
4. Rasheed   I Like It. |Report Abuse|  Link|September 19, 2018 7:34:07 PMReply
Is there any charges applicable for leverage money in delivery&intraday?
3. Yogendra Kapoor   I Like It. |Report Abuse|  Link|March 6, 2018 3:34:27 PMReply
Can you please option of GTC order, it is a main requirement for us otherwise we are missing a good opportunity of buy/sell as per our target...
3.1. Gopalaswamy h c   I Like It. |Report Abuse|  Link|May 10, 2018 7:05:36 AM
How many days of interest free credit available for trade in equities
2. Ajjampur Ramadas   I Like It. |Report Abuse|  Link|December 15, 2017 5:42:42 PMReply
Is there any fee you charge for purchasing mutual fund through you
1. AK   I Like It. |Report Abuse|  Link|March 8, 2017 11:12:13 AMReply
How do i apply for ipo online??