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Dhan Stock Trading, Demat, Brokerage and Reviews 2024


512,564 Clients

Dhan Account Opening Enquiry

Invest brokerage-free stock delivery trades. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Dhan and start trading today.

Incorporated in 2021, Dhan is a Mumbai-based financial services company operating primarily in India. In today's fast-paced world, every second or third person is looking for effective investment options to park their hard-earned money and create wealth in the long run, and Dhan is committed to providing these options.

Dhan is registered with SEBI as a stockbroker. In addition, Dhan is also registered with CDSL and with NSE, BSE and MCX stock exchanges to perform its functions. Dhan offers a variety of products including Stocks, ETFs, Options, Futures, Commodities, and Currency Trading. Overall, Dhan is an all-rounder that meets most of an investor's requirements very efficiently.

Dhan's brokerage charges are competitive and affordable for every type of investor. Dhan charges Rs. 20 per trade or 0.03% per transaction for intraday trading. Dhan's delivery charges for trading in stocks and ETFs are Rs. 0. Dhan also offers a 50% discount for female customers.

Dhan is a modern stock broking company that provides seamless and hassle-free platforms to investors and traders. Even a completely new investor or trader can conveniently invest in securities with the help of these trading platforms. The trading platforms include Dhan App (mobile applications) and Dhan Web (web-based platforms).

Some of the unique features of Dhan that set it apart from other competitors are:

  • Experienced management team leading the company.
  • Low and flat-rate brokerage charges.
  • The brokerage charge is Rs. 20 for most types of trades.
  • Technology-led and product-based broker.
  • Zero account opening and maintenance charges.
  • Multiple trading platforms for well-sorted trading.
  • User-friendly and simple trading process.
  • Innovative alternatives like small cases for investment.
  • Up to 4x leverage for investing and trading.
  • 50% lower brokerage charges for women.

Dhan Special Offer

Brokerage-free share delivery trading and AMC free demat account

  • Free account opening and Demat AMC +
  • Brokerage-free equity delivery and flat Rs 20 per trade for intraday and F&O +
  • Separate option trading APP.

This is a limited-time offer. Open an instant account online and start trading today.


Dhan Charges 2024

1. Dhan Account Opening Charges

Dhan online registration charges or Dhan account opening charges are Rs 0. The broker does not charge any fees for account opening or account maintenance. This is applicable to both, the Dhan Demat account and the Dhan Trading account.

Transaction Charges
Demat and Trading Account Opening Charges Rs 0 (Free)
Demat and Trading Account AMC Rs 0 (Free)

2. Dhan Brokerage Charges

Dhan customers are not burdened with heavy costs on brokerage. The brokerages are very economical and easy. Dhan broking charges for Equity Delivery Trades, ETFs, and IPOs are nil. For equity intraday in all segments, the entity charges Rs 20 or 0.03% of trade value per executed order, whichever is lower. So, in this case, the maximum brokerage charge will be Rs 20/per trade only.

Equity Delivery Rs 0
Equity Intraday Rs 20 or 0.03% of trade value, whichever is lower
Equity Future Rs 20 or 0.03% of trade value, whichever is lower
Equity Options Rs 20 per executed order
Currency Futures Rs 20 or 0.03% of trade value, whichever is lower
Currency Options Rs 20 per executed order
Commodity Futures Rs 20 or 0.03% of trade value, whichever is lower
Commodity Options Rs 20 per executed order

2.1 Dhan Equity Charges

Dhan does not charge (zero) brokerage fees for equity delivery transactions. For intraday equity trades, brokerage charges are Rs 20 or 0.03% per executed order, whichever is lower. Dhan also offers a 50% discount to its female customers. The brokerage fee for female customers is Rs 10 per trade.

Charges Equity (Delivery) Equity (Intraday)
Brokerage Rs 0 (Zero Brokerage) Rs 20 or 0.03% per executed order whichever is lower
Transaction charges BSE: 0.00375% | NSE: 0.00345% BSE: 0.00375% | NSE: 0.00345%
GST 18% on brokerage + transaction charges + SEBI Turnover fees 18% on brokerage + transaction charges + SEBI Turnover fees
Securities Transaction Tax (STT) 0.1% on buy & sell 0.025% on sell transactions
SEBI Turnover fees 0.0001% of the turnover 0.0001% of the turnover
Stamp Duty 0.015% on turnover of buy orders 0.003% on turnover of buy orders

2.2 Dhan F&O Charges

Dhan offers trading in futures and options to its customers. Brokerage fees in this segment are also low. Dhan charges 0.03% per trade or Rs 20 per trade (whichever is lower) for intraday transactions in futures (stocks). For Option, the charges are Rs 20 per executed order.

Charges Future (Equity) Options (Equity)
Brokerage 20 per executed order or 0.03% per executed order, whichever is lower Rs 20 per executed order
Transaction charges NSE: 0.002% NSE: 0.053%
GST 18% on brokerage + transaction charges + SEBI Turnover fees 18% on brokerage + transaction charges + SEBI Turnover fees
Securities Transaction Tax (STT) 0.01% on sell side 0.05% on sell side
SEBI Turnover fees 0.0001% of the turnover 0.0001% of the turnover
Stamp Duty 0.002% only on buy orders 0.003% only on buy orders

2.3 Dhan Currency Charges

The Dhan currency brokerage charge is Rs 20 per executed order or 0.03% (whichever is lower) for foreign exchange (futures). For foreign exchange (options), a flat fee of Rs 20 per executed order is charged. In addition, customers also have to pay taxes like STT, transaction tax, GST, SEBI charges and stamp duty.

Charges Currency (Futures) Currency (Options)
Brokerage Rs 20 or 0.03% per executed order, whichever is lower Rs 20 per executed order
Transaction charges NSE: 0.0009% BSE: 0.00022% Interest Rate Derivatives: 0.00015% NSE: 0.035% BSE: 0.001%
GST 18% on brokerage + transaction charges + SEBI Turnover fees 18% on brokerage + transaction charges + SEBI Turnover fees
Securities Transaction Tax (STT) No STT No STT
SEBI Turnover fees 0.0001% of the turnover 0.00005% of the turnover
Stamp Duty 0.0001% only on buy orders 0.0001% only on buy orders

2.4 Dhan Commodity Charges

Another variety of financial security offered by Dhan is Commodity trading. Charges for commodity trades are Rs 20 per executed order or 0.03% per executed order, whichever is lower. For Commodity (options), brokerage charges are Rs 20 per executed order.

Charges Commodity (Futures) Commodity (Options)
Brokerage Rs 20 or 0.03% per executed order, whichever is lower Rs 20 per executed order
Transaction charges Group A, B : 0.0026% 0.05%
GST 18% on brokerage + transaction charges + SEBI Turnover fees 18% on brokerage + transaction charges + SEBI Turnover fees
Securities Transaction Tax (STT) 0.01% on sell side 0.05% on sell side on sell transactions
SEBI Turnover fees 0.0001% of the turnover 0.0001% of the turnover
Stamp Duty 0.002% only on buy order 0.003% only on buy order

3. Dhan ETF Charges

An ETF is a collection of different stocks in an index such as the Nifty 50. This allows investment in multiple stocks. It is a basket of stocks. Dhan charges a brokerage of Rs 20 per trade or 0.03% per executed order, whichever is lower, for Equity Intraday in the ETF segment. Equity delivery charges, on the other hand, are Rs 0. The fees for ETFs such as Securities Transaction Tax (STT), GST, etc., are the same as for equity delivery and intraday brokerage.

Visit Dhan Brokerage Charges Review for more detail.

Special Offer: Invest brokerage-free stock delivery trades. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Dhan and start trading today.

Dhan Online Account Opening

To start an investment journey with Dhan, you need to have access to its trading platforms and use its features. To do this, you need to open an account with the broker.

Fill out an online application form through the website or mobile app and simply register.

Below are the steps to open a Dhan account online: 

  1. Go to the Dhan website or download Dhan Mobile App.
  2. On the home page, go to the "Open a demat account" tab.
  3. Enter your mobile number and verify it. Then add an email address and verify it through OTP.
  4. Set a 6-digit pin for the account.
  5. You can also add the referral code, if you have.
  6. Complete your KYC process by submitting mandatory documents like Pan Card, Aadhaar, Driving License, etc.
  7. Take a picture or upload your picture.
  8. Sign on a white paper, take a picture of it and upload it.
  9. Add correct annual income, profession and trading experience for account declaration.
  10.  Enter Bank account details like IFSC code and account number.
  11. Your bank account will be verified.
  12.  Set password for your Dhan account. 
  13.  Complete e-Sign with OTP on your aadhar linked mobile 
  14.  Verification at exchanges take 24-48 hours, post which account is ready to trade.

Dhan Trading Software (Dhan Trading Platforms)

Dhan Active customers use the company's trading platforms to place and execute their trades. The app offers various features through which traders can easily track market activity. Dhan currently has the following trading platforms:

  • Dhan web
  • Dhan Tradingview
  • Dhan App
  • Dhan Options Trader App
  • Dhan Options Trader Web

1. Dhan Web

web.dhan.co is a fast and efficient platform that always strives to improve users' trading experience. With a bigger screen and better experience, customers can keep track of the stock market.

  • Dhan Web is a fast and user-friendly platform with features like charts, indicators, quick fund withdrawals, trading view charts, 15-minute setup, instant margin and webhooks.
  • The platform is supported by facilities like Advanced Option Chain, Easy QR Login (for fast and secure login), Instant Margin & Pledge features and many more.

2. Dhan TradingView

Dhan TradingView is an accessible and easy-to-use platform that allows you to trade directly from TradingView.com. Customers can connect their Dhan account to TradingView.com. Following are some key features of Dhan TradingView:

  • 100+ Pre-Built Indicators
  • All segment trading available
  • Real-Time Data Analysis
  • Lower Brokerage benefits

You can connect Dhan to Tradingview.com trading panel and have access to all of its features. 

3. Dhan App

Dhan App is a Mobile Application available for download on Google Play Store and App Store. The app is a comprehensive trading and investment platform developed for mobile phones. The application allows trading in Stocks, IPOs, Futures, Currencies, Commodities, and Options. The app is designed for all investors, including long-term investors and super traders.

Features of Dhan app:

  • Superfast Investment Experience
  • Advanced Option Chain
  • Smart SIPs in Stocks & ETFs
  • Smart Portfolio
  • Basket Orders for Strategy
  • Trader's Controls
  • Margin Trading Facility 

4. Dhan Options Trader App

Dhan Options Trader App is an app designed specifically for Futures & Options Traders. This is a powerful trading app designed for an efficient experience when trading F&Os. Dhan Options App brings together all the essential and exciting features that an Options Trader wants, such as:

  • Market Outlook
  • Pre-Built Strategies
  • Screener
  • Live Market Scan
  • Option Greeks
  • Pay-off Graphs 

5. Dhan Options Trader Web

Dhan clients can access the Options Trader web platform from their desktops. This is a dedicated platform for options trading. It is equipped with resourceful options and offers numerous securities.

Some of the most important features of Dhan Options Trader Web are Free Custom Strategy Builder, Margin on Option Buying, Free Option Trading Ideas, Free Pre-Built Strategies and F&O Screener & Scanners.

 

Visit Dhan Trading Software Review for more detail.

Dhan Account Opening Enquiry

Invest brokerage-free stock delivery trades. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Dhan and start trading today.

Dhan Pros and Cons


Dhan Pros (Advantages)

The following are the advantages of Dhan. You must read Dhan advantages and disadvantages before opening an account with Dhan. Dhan pros and cons help you find if it suits your investment needs.

  • New Age Broker: Dhan is a new-age online stock broker primarily operating in the Indian financial market.
  • Safest, most reliable & trustworthy broker in India.
  • Execute large orders (qty more than freeze limit) smoothly.
  • Dedicated Option Trading platform - Web & App.
  • Zero cost API.
  • Rich with Data & Analytics tool.
  • Free options strategy builder.
  • Trade directly on Trading view charts.
  • Only Indian broker on Tradingview.com's trading panel.
  • Special Order Types - Flash Trade, Basket order, Draft order, forever order, SIP order, Iceberg order, Trailing stop loss order.
  • Free Webhooks for trading view.

Dhan Cons (Disadvantages)

The following are the cons of Dhan. Check the list of Dhan drawbacks.

  • Doesn't provide stock tips, research reports or recommendations.
  • Monthly unlimited trading plans are not available.
  • Call & Trade is available at an additional fee of Rs 50 per executed order.
  • 3-in-1 trading account is not available as Dhan doesn't provide banking services.

Dhan Margin Exposure

Dhan margin for intraday trading is up to 20% of trade value (max 5x leverage) based on the stock. Dhan F&O intraday trading margin is 1.3x across Equity, Currency, and Commodity trading at BSE, NSE, and MCX. There is no additional margin offered for Dhan F&O carry forward positions and equity delivery trades.

SegmentMarginLeverage
Equity Delivery100% of trade value for T+5 days1x
Equity IntradayUp to 20% of trade value5x
F&O (Equity, Currency and Commodities)100% of NRML margin (Span + Exposure + Delivery margin)1x

Dhan Ratings

Overall Rating Rated 2.9 stars 2.9/5
Fees Rated 4.0 stars 4.0/5
Brokerage Rated 3.3 stars 3.3/5
Usability Rated 3.3 stars 3.3/5
Customer Service Rated 2.1 stars 2.1/5
Research Capabilities Rated 2.6 stars 2.6/5

Based on 22 Votes by Dhan Customers

Do you trade with Dhan? Rate Dhan


Dhan Complaint

The number of Dhan customer complaint received by the exchanges. The Dhan consumer complaint report helps understanding the Moneylicious Securities Pvt Ltd quality and relibility of service.

Exchange Financial Year Number of Clients* Complaints** %
NSE 2024-25 512,564 9 0%
NSE 2023-24 512,564 200 0.04%
BSE 2023-24 176,077 6 0%
NSE 2022-23 107,976 14 0.01%
NSE 2021-22 32,388 1 0%
NSE 2020-21 528 3 0.57%
NSE 2019-20 360 2 0.56%
NSE 2018-19 264 5 1.89%

* The number of active customers reported by the broker.

** The total number of complaints received against the broker at the given exchange.

Visit Dhan Complaints at BSE, NSE and MCX for detail report.



Dhan offers not only low brokerages and easy platforms but also very attractive margin facilities. In margin trading, the client trades with borrowed money by depositing a small portion of the actual trade value.

Dhan allows you to trade and invest with 4X leverage on over 950 stocks.

Some of the benefits of Margin Trading Facilities are:

  • Unlimited Holding Period
  • Integrated Order Flow
  • MTF Funding Estimator
  • Dedicated MTF Section
  • 950+ Scrips
  • Interest Free Funding (T+1 days)
  • No Hidden Charges
  • Easy Pledge Process

Frequently Asked Questions

  1. 1. What is Dhan company?

    Dhan is an online tech-led broking company. The company was founded in 2021 and provides trading and investment services. The company offers the following securities for investment: Equities, commodities, currencies, futures, and options.

    The company has several trading platforms through which customers can trade and invest. 

    Some of the features that set Dhan apart from its competitors:

    • Free Account opening and maintenance
    • Low Brokerage Charges
    • Discount for female customers.
    • Technology driven product-based entity
    • Quick Account opening process

     

  2. 2. Is Dhan a good broker?

    Yes, Dhan is a decent broker with numerous facilities and benefits for all types of market participants. Dhan is registered with SEBI as a stockbroker. The company operates in India and started its operations in 2021. The company has over 2 lakh customers.

    Dhan Online Trading generally targets Super Traders and individuals looking for long-term investments. The company has online trading platforms for its users. Anyone with a Dhan account has access to all these platforms and the features available on them..

     

  3. 3. Is Dhan free?

    Yes, many of the products and facilities used by Dhan's customers are free or charged at a very low cost.

    • Opening a Dhan demat account and a Dhan trading account is free of charge. There are no charges for them.
    • Dhan Trading/Demat Account Annual Maintenance Charges are Rs 0.
    • Dhan does not charge any fees or charges for accessing its trading platforms.
    • Dhan Brokerage for Equity Delivery Trading, ETFs and IPO is Rs 0.

     

  4. 4. Is Dhan a discount broker?

    Yes, Dhan is a tech-led broker. The company has a simple brokerage model. Dhan's fees for stock, ETF and IPO delivery are zero. The intraday charges for Equity and Futures are 0.03% per trade or Rs. 20 per trade (whichever is lower). Options trading is flat Rs. 20 per order.

    Dhan charges its female customers Rs. 10 per trade for intraday trading in equities, F&O, Currency and Commodity segments. 

     

  5. 5. What are the offers of Dhan trading?

    There are various programs that Dhan offers to its customers. To name a few:

    • Dhan Offers Free account opening and AMC.
    • Offers to trade in Stocks, Commodities, Currency, ETFs, Futures & Options.
    • No brokerage charges on Equity Delivery, and ETFs.
    • 4X Margin Trading Facility.
    • Trading on TradingView.
    • Smallcases on Dhan.
    • DhanHQ Trading APIs.
    • Dhan Refer and Earn offer.

     

  6. 6. Who is the owner of Dhan?

    Dhan Founder & CEO is Mr Pravin Jadhav. He was previously with Paytm Money as managing director and CEO.

    Alongside, Mr.Alok Pandey and Mr.Jay Gupta are the Co-Founders of the company. Alok Pandey is also the CTO and Jay Gupta is the COO of Dhan.

     

  7. 7. What are the products of Dhan trading?

    Dhan offers the opportunity to invest and trade through its trading platforms, which are enshrined with convenient features and user-friendly modes. The company has developed several platforms and products that it offers to its customers like:

    • Dhan App
    • Dhan Web
    • Dhan Options Trader App
    • Dhan Options Trader Web
    • Trade on tv.dhan.co
    • Connect to TradingView
    • Dhan HQ Trading APIs
    • Smallcases on Dhan

    Dhan offers investing and trading in Stocks, ETFs, Currency, Futures, & Options, and Commodity. Dhan also provides investment in IPOs.

     

  8. 8. What are the features of Dhan trading?

    Dhan has various exciting features to suit the requirements of a trader as well as new investor. For traders, the entity offers:

    • No brokerage charges on Equity Delivery, and ETFs.
    • 4X Margin Trading Facility.
    • Smallcases on Dhan.
    • Technology-led and product-based platforms
    • Dhan Options Trader

    For investors looking for long-term investments and built wealth, Dhan provides:

    • DhanHQ Superfast APIs 
    • After Market orders
    • Forever Order
    • Dividend Tracking
    • Transfer of Shares to Dhan
    • Marking Long-term investments

     

  9. 9. How to close Dhan account?

    To close a Dhan Account, you will have to download the form from the Dhan website. Currently, the account closing process is available only in offline form.

    To download Dhan Account Closing form, you will have to:

    • Go to Dhan website
    • Click on Download Center
    • Open Account Closure Form

    Now, fill out the Dhan Closure Form with all the requisite information.

    The customer will be required to state the reasons for closing the Dhan account. Also, ensure to clear all your dues in relation to the account.

    There are no account closing charges.

     

  10. 10. What is dhan refer and earn?

    Customers can refer Dhan to their family and friends and earn lifetime referral bonuses. For each trade made by the referred customer, the referrer receives 20% of the brokerage.

    Dhan customers can use the "Refer and Earn" feature after they place their first trade. To refer friends, simply share a unique referral code via WhatsApp, Twitter, Telegram, etc. Customers can receive a daily credit for the referral and cash out these rewards.

    In the 'Refer Friends and Earn' section of your Dhan App, you will get an option to 'Find Friends already using Dhan', which is directly mapped via phone numbers. You will be able to invite friends to Dhan.

     

  11. 11. What is dhan trading?

    Dhan is an Indian financial services company that offers services such as investment and trading in financial securities. At Dhan, clients can trade in Equity, ETF, IPO, Currency, Futures & Options, and Commodities.

    Dhan Trading Features:

    • Free Account Opening
    • No brokerage on Equity Delivery, ETFs and IPO.
    • Maximum brokerage of Rs. 20 per trade
    • Efficient trading platforms.
    • 50% discount on brokerage for female customers.

     

  12. 12. What is Dhan demat and trading account?

    Dhan account is a combination of two accounts, i.e. Dhan Demat Account and Dhan Trading Account (2-in-1).

    The Dhan Demat account is the account that allows customers to hold financial securities in dematerialized form with Dhan. They can easily trade and invest in securities without worrying about carrying physical certificates.

    Dhan Trading Account is an online account that offers trading facilities. The account offers various features that ensure smooth and hassle-free trading at all times.

     

Special Offer: Invest brokerage-free stock delivery trades. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Dhan and start trading today.

44 Comments

44. srinivasalu   I Like It. |Report Abuse|  Link|June 9, 2024 1:12:34 PMReply
one is customer service is not proper wait time more than 5 min. and if they don't have an answer they just simply cut the line, some are arrogant and argue or don't answer properly...but Zerodha did not even attend the call even through mail they had an RM who is also now unavailable to contact them is very difficult.
Report & Analysis:
Dhan- you can't see or take printouts. Do you need to send mail??
Zerodha- you can but not much information

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Below Average
Research Capabilities - Above Average
Customer Service - Very Poor
Overall Experience - Below Average
43. Gnaneswar Reddy Dyapa   I Like It. |Report Abuse|  Link|June 8, 2024 6:57:18 AMReply
Dhan provides good app interface with less charges

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Above Average
Overall Experience - Excellent
42. Vishal kumar   I Like It. |Report Abuse|  Link|May 15, 2024 2:38:47 PMReply
It is very bad for trade.. Useless application
41. Keshav Jindal   I Like It. |Report Abuse|  Link|May 15, 2024 2:23:02 PMReply
Literally, this is the best app for mobile trading with loaded features like trading on chart and multiple charts on a screen for free. It provide pc level features on mobile app. Customer support us outstanding. I recommend everyone to use this.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent
40. ASIT KUMAR NAYAK   I Like It. |Report Abuse|  Link|May 10, 2024 4:37:07 PMReply
Overal exprence is good,

Ratings:

Brokerage - Average
Account Maintenance Fees - Excellent
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Below Average
Overall Experience - Above Average
39. Hhb   I Like It. |Report Abuse|  Link|April 25, 2024 12:00:44 AMReply
Nice

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent
38. Anita B Desai   I Like It. |Report Abuse|  Link|April 10, 2024 6:40:58 PMReply
Dhan is worst in handling customer complaints. They don't reply to the mails of customers and also getting a phone connection is a huge task. Money added is not reflecting in the account even after 2-3 days. And there is no authentic reply to the queries. New customers do not opt for Dhan.
37. Jadhav kaa papa   I Like It. |Report Abuse|  Link|April 7, 2024 10:40:22 AMReply
DHAN IS TRYING TO BECOME ZERODHA...BUT NOT POSSIBLE JADHAV ZERODHA IS KING OF DISCOUNT BROKING.CUSTOMER SERVICE IS PATHETIC IS HELL.. NO CALL REPLY NO EMAIL REPLY..AND LOT OF BUG IN FUND AND ACTUAL AMOUNT..#SEBI BAN DHAN FROM INDIAN MARKET....THEY ARE Doing FAKE TRDE WITH OUT Permission , BOGUS BROKER..JADHAV IS FRAUD.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
36. Nitish Songara   I Like It. |Report Abuse|  Link|March 22, 2024 10:11:22 AMReply
Good than others

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent
35. Abhishek   I Like It. |Report Abuse|  Link|March 1, 2024 11:28:39 AMReply
The one thing which is very annoying for DHAN is that customer service people are not reachable. Pathetic service by Dhan. Zerodha Customer service people are prompt enough to pick the calls.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Above Average
Research Capabilities - Above Average
Customer Service - Very Poor
Overall Experience - Below Average
34. Nirmal Singh   I Like It. |Report Abuse|  Link|February 5, 2024 3:54:56 PMReply
There Customer care is totally useless. I tried to connect with care using phone, The waiting time is 45Min and current waiting.
Too many bugs and sometimes it stuck in transation. Unable to exit the trade sometime.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Below Average
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
33. Dj   I Like It. |Report Abuse|  Link|January 30, 2024 10:40:53 AMReply
Mobile app is good but the website is not as good. Customer service is worst... it takes at least 15 mins for them to get connected to customer representive.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Excellent
32. SAROJ KUMAR PRADHAN   I Like It. |Report Abuse|  Link|January 27, 2024 5:39:47 AMReply
trade in chartview os a good facilty.
Downside is stoploss is not enabled from +tab available ,where buying & selling is possible.
this would be a great improvement

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average
31. Milind patil   I Like It. |Report Abuse|  Link|January 15, 2024 4:28:05 PMReply
Chart good
Worst customer care service
So many times software issue order not accepted
Server down so many times
If you are option trader it’s risky to trade with dhan
30. DEEPAK GUPTA   I Like It. |Report Abuse|  Link|January 14, 2024 7:19:12 AMReply
Very good platform with lots of information

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Below Average
Customer Service - Average
Overall Experience - Above Average
29. subapriya jayachandran   I Like It. |Report Abuse|  Link|January 9, 2024 12:45:34 PMReply
SERVICE not good. No response even for mail.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Below Average
28. Sachin   I Like It. |Report Abuse|  Link|September 5, 2023 4:17:47 PMReply
Worst and Disastrous broker in the broking industry. Dhan app (Moneylicious broker) is full of Technical glitches. Complaints raised to SEBI regarding loss of Rs. 84,000/- due to technical glitch. SEBI and NSE supports this broker. Laws are against Investors. Dont choose Dhan app, go for any other broker.
28.1. Syed   I Like It. |Report Abuse|  Link|January 3, 2024 12:06:52 PM
I am also facing the same issue , after Complaints in SEBI and NSE your amount refunded ore not
27. India   I Like It. |Report Abuse|  Link|December 14, 2023 4:31:48 AMReply
Dislike. Improve your app as angel one app. In this dhan brokerage Some future is hidden. As like dp charges & other charges. App ledger, pnl in app etc.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Average
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average
26. Name   I Like It. |Report Abuse|  Link|November 13, 2023 10:27:55 PMReply
Best trading platform and customer service

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent
25. PS   I Like It. |Report Abuse|  Link|November 4, 2023 10:40:50 PMReply
Half baked website. No functionality is complete. AMATEUR platform

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Excellent
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

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