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Upstox Consumer Complaints

Upstox Detail

Upstox is a tech-first low cost broking firm in India providing trading opportunities at unbeatable prices. Company provide trading on different segments such as equities, commodities, currency, futures, options which are available on its Upstox Pro Web and Upstox Pro Mobile trading platforms. Upstox is backed by a group of investors including Kalaari Capital, Ratan Tata and GVK Davix. Upstox trading platform offers trading, analysis, charting and many more rich trading features. This platfo... Know more about Upstox

Complaint against Upstox Broker

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Upstox brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Upstox customers. The Upstox consumer complaints report analyzes the Upstox online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Upstox broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Upstox complaint no. report also provides Upstox’s number of active clients. This shows the growth of the broker year on year.

Upstox Consumer Complaints

Exchange Financial Year Number of Clients   Know more Total Complaints  Know more
BSE 2018-19 22,381 7
NSE 2018-19 92,781 58
BSE 2017-18 24,483 2
NSE 2017-18 43,889 35
BSE 2016-17 3,910 1
NSE 2016-17 17,229 21
BSE 2015-16 3,049 1
NSE 2015-16 10,622 10
NSE 2014-15 7,372 4
BSE 2013-14 340 1
NSE 2013-14 4,631 1

Upstox complaint at NSE

2018-192017-182016-17
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year
No. of active clients927814388917229
No. of complaints received *583521
Resolved through the exchange563521
Non actionable **000
Advised / Opted for arbitration000
Pending for redressal with exchange200
No. of arbitration filed by clients01
Decided by arbitrators in favour of the clients00
Decided by the arbitrators00
Pending for redressal with arbitrators010
% of No. of complaints as against No. of active clients0.060.070.12
% of complaints resolved as against complaints received96.55100100

Upstox complaint at BSE

2018-192017-182016-17
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year725333194612774
No. of active clients22381244833910
No. of complaints received *721
Resolved through the exchange721
Non actionable **000
Advised / Opted for arbitration000
Pending for redressal with exchange000
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000
% of No. of complaints as against No. of active clients0.030.010.03
% of complaints resolved as against complaints received100100100

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

Upstox Online Complaint Forum

avatar
3. Balakrishnan  Mar 13, 2019 21:24 Reply
Customer care support is very very poor. I have registered my account 4 days before and I payed 531 but I haven't receive any status and not get any support. It is very very very poor service.
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2. Kuldeep Chander  Jan 31, 2019 10:17 Reply
श्रीमान जी,
मेरा upstox में Dmat Ac :189411 है ၊ मैने कल दिनांक 30-01-2018 को अपने Ac में crude oil mini buy की coc bid डाली थी जिसमें 3820 में buy कर के SL=3790 और तारगेट =3855 लगाया था ၊ बाद में मैने इसे मोडिफाई करके SL=3815 और तारगेट =3880 लगाया ၊ सायं 9pm पर crude oil mini ने 3831 का Low बनाया और फिर 3900 से ऊपर चला गया जिसमे मेरा SL 3815 टरिगर दिखाकर पोजिशन Exit कर दी जबकि 8pm के बाद मार्केट 3831 से निचे नहीं गई ၊ इससे मेरा 65 points *10= 650 Rs का नुकसान हुआ है जो गलत है ၊ यह मुझे वापिस दिया जाए क्योकि उस समय मेरा SL न होकर तारगेट हुआ था ၊
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1. Avinash patil  Apr 10, 2018 20:15 Reply
its service was very bad.bcoz i have call last 5 days to customer care but they always busy no one answer anybody.and from broker give us very bad service.in broker commite to me is only 20 brokarage but its not true ...so I will decide disconnect this service and select another service....














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