Zerodha Support code (Telephone Code/ZPin) - Get, Change, Reset

Published on Thursday, June 4, 2020 by Chittorgarh.com Team | Modified on Thursday, April 8, 2021

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The Zerodha Support Code/ Telephone Code is a 4-digit telephone code used by Zerodha to verify the identity of a customer when they contact the customer support or call & trade desk. It is also known as Zpin or Z Pin.

Note: Zerodha customer gets 3 PIN Numbers:

  1. Kite PIN (for Login)
  2. Zerodha Telephone Code/Zerodha Support Code (for calling Zerodha)
  3. Zerodha CDSL TPIN (for Demat Sell Transaction)

Zerodha renamed the Telephone code to support code to avoid confusion with Kite PIN or TPIN. As the name suggests, the support code refers to a code required to be provided by the customers while seeking any support from the broker for any query or placement of an order.

Zerodha Support Code (Zerodha Telephone Code)

Zerodha provides a unique 4-digit telephone code to every customer at the time of account opening. Every time you call Zerodha, you need to enter this support code in the IVR when you call from your registered phone number to connect a Support agent. If you place a call to Zerodha from any other number other than the registered number with the broker, you need to enter your registered phone number followed by your support code in the IVR. After the successful verification, the company representative can access your account information and provide you with faster assistance.

Your Zerodha support code is your identification for placing orders through our Call & Trade desk and raising support queries. It is a 4-digit number like 1234.

This early verification saves time for customer service agents and makes them more efficient.

It is important to note that you cannot choose your own Zerodha Support Code (Zerodha Telephone Code). It is assigned/generated by Zerodha automatically.

You could find or reset your Zerodha phone code at any time by visiting the 'My Profile' section of the Zerodha Console (back office) website.

Steps to Get Zerodha Support Code (Telephone code/ZPin)

Follow the steps below to get your Zerodha support code:

  1. Visit Zerodha.com website
  2. Click on 'Console' in the menu link on the top right side.
  3. Login to Console using Kite Login ID
  4. Click on your 'Client ID' in the top right
  5. Click on 'My Profile'
  6. Check 'Telephone Code/Support Code' by clicking on the eye sign.
  7. Click Reset to change the telephone code.

 

Zerodha Telephone Code

 

Steps to Generate Zerodha Support Code (Zerodha Telephone Code) from Kite Mobile App

Following are the steps to find or generate Telephone Pin using Zerodha Kite Mobile App:

  1. Log in to your Kite mobile app
  2. Click on the Client ID button in the bottom right.
  3. On the 'Accounts' page, click on your Client ID
  4. Click on the 'Detailed Profile' link
  5. Check 'Telephone Code/Support Code' by clicking on the eye sign.
  6. Click Reset to change the telephone code.

 

Zerodha Telephone Code

 


Read more about Zerodha


Frequently Asked Questions

  1. 1. What is Zerodha Telephone Code (ZPin)?

    Your Zerodha Telephone Code (formally ZPin) is your personal identification for placing orders through Call & Trade desk and for talking to support executives on the phone.

    Zerodha Telephone Code is a 4 digit numeric code given to the customer at the time of account opening. You could find or reset the phone code at any time by login to the Zerodha Console (back office) or using Zerodha Kite mobile app.

    Every time you contact the customer support for assistance or Call & Trade, you are required to enter the Zerodha Telephone Code assigned to you. On successful verification, the customer representative assists the customer.

     

  2. 2. How to generate for Zerodha Telephone Code (ZPin)?

    The Zerodha Telephone Code (formally ZPin) is provided to you at the time of the account opening. However, in case you have forgotten the ZPIN or want to change it for any reason, you can do it online on the Zerodha Console website or Kite Mobile App.

    Note: The 4 digit number for telephone code is created by Zerodha. You don't have a choice to choose the code of your interest.

    Steps to Generate Zerodha Telephone Code (ZPin) on Console

    1. Visit Zerodha website
    2. Click on 'Console' in the menu link on the top right side.
    3. Log in to Console using Kite Login ID
    4. Click on your 'Client ID' in top right
    5. Click on the 'My Profile' link
    6. Check 'Telephone Code' by clicking on the eye sign.
    7. Click Reset to change the telephone code.
    8. You will see the newly created telephone code.

    Steps to get Zerodha Telephone Code on Kite Mobile

    1. Log in to the Zerodha Kite mobile app.
    2. Click on your 'Client ID' in the bottom right.
    3. On the 'Accounts' page click on your 'Client ID' on top.
    4. Click on the 'Detailed Profile' link
    5. Check 'Telephone Code' by clicking on the eye sign.
    6. Click Reset to change the telephone code.

     

  3. 3. What is the use of the Zerodha Telephone Code (ZPin)?

    Zerodha Telephone Code (formally Zpin) is a 4 digit code used to verify a customer's identity when he calls the customer support or Call & Trade desk. The code is provided at the time of the opening of the account. You could also find the code in Zerodha Console or Zerodha Kite Mobile App.

     

  4. 4. How to find Zerodha Telephone Code (ZPin)?

    Your Zerodha Telephone Code (Zpin) is a 4 digit number shared with you at the time of account opening. If you don't remember it, you can always get it by login into Zerodha Kite Mobile App or Zerodha Console Website.

    Zerodha Telephone Code is required for verifying your identity if you want to talk to Zerodha customer service or place an order on call.

    Find Telephone Code in Zerodha Console Website

    To know your Zerodha Zpin on Console, go to the 'My Profile' section under 'My Account'.

    Find Telephone Code in Kite Mobile App

    To know your Zerodha Telephone Code in Kite mobile app, Click on Profile & then 'Detailed Profile' link.

     

  5. 5. What is Zerodha Support Code?

    Zerodha Support code is the new name for Zerodha Telephone code. It is also popularly known as Zerodha Z Pin or just Z Pin.

    Zerodha Support code is a 4-digit unique code assigned to every customer as their identification for placing orders through our Call & Trade desk and for raising support queries. The support code helps authenticate your identity and provide faster customer support.

    You can reset your support code through Consolefrom your Account Profile.

     



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