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Zerodha Customer Reviews, Complaints and Feedback (Page 2)


12.99% 7,223,525 Clients

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Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds. Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde... Zerodha Review

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This is a limited time offer. Open an instant Zerodha account online and start trading today.

Special Offer: Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

571 Comments

551. Rejiv   I Like It. |Report Abuse|  Link|September 23, 2023 1:18:03 AMReply
Zerodha as refused to release my funds. My experience trading with kwakol is indeed a waste of time, after countless of sleepless night, my profit wasnt paid and they ain't responding to my complains. 7good weeks of clearing my balance without payment. Even after writing to the customer support several times, they keep saying the same thing and making false promises. I almost gave up until i file case to Apex chargeback who helped me get all my lost f*nds back.
550. Jaskirth Singh Sethi   I Like It. |Report Abuse|  Link|June 3, 2021 2:52:22 AMReply
Largest broker in India offers absolute garbage when it comes to research, Streak as well as Sensibull are such a waste, in today's time where every broker tries to offer more quality content, Zerodha is probably sticking to its core broking business and NOT offering any third party products. I have had pleasant experience using 3rd party research products with brokers like IIFL& 5Paisa. Till last year I used only Zerodha but now I'm happy with 5Paisa. Zerodha should definitely look into this aspect, it's research/advisory offerings are garbage.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Below Average
Overall Experience - Average
550.1. bande   I Like It. |Report Abuse|  Link|September 1, 2023 3:58:55 PM
very bad experience account opening, there intension is to first open account no one gives proper information , no one tells u what are features you are going get and what not, take only basic docs to process the account , when you start using / treading it will start showing reall colors of zerodha, they start asking one by one documents some time you may not have but its mandatory else you cant tread
549. Shailesh   I Like It. |Report Abuse|  Link|August 19, 2023 5:53:45 PMReply
Groww is far better than Zerodha Kite app...

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Below Average
Overall Experience - Below Average
548. Suyash Jain   I Like It. |Report Abuse|  Link|July 26, 2023 1:10:19 PMReply
EXCELLENT BROKER

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Above Average
Customer Service - Excellent
Overall Experience - Excellent
547. Nikhil   I Like It. |Report Abuse|  Link|July 21, 2023 6:24:27 PMReply
OK

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Average
Overall Experience - Excellent
546. Adv Vivek Kumar   I Like It. |Report Abuse|  Link|July 16, 2023 10:26:46 PMReply
Seems to be cheaters despite payment at first step not giving any service except problems. Do not get trapped in the same and my known one also cheated in the same manner.
.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
545. G.Muruganandan   I Like It. |Report Abuse|  Link|July 2, 2023 12:18:16 PMReply
Research capability can boost up further to customers. Best possible can suggest with technical support team.
Regards
G.Muruganandan

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Excellent
Research Capabilities - Average
Customer Service - Above Average
Overall Experience - Above Average
544. Samunder Mor   I Like It. |Report Abuse|  Link|June 25, 2023 2:20:04 PMReply
very poor customer care

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
543. HJ   I Like It. 1|Report Abuse|  Link|May 31, 2023 11:32:27 AMReply
.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent
542. Vannu   I Like It. |Report Abuse|  Link|April 2, 2023 12:56:23 AMReply
Don't do the trade in Zerodha its very worst high brokerage. I am trading almost 6 months my total profit was Rs54000 and my total brokerage charges Rs37000 now I switched to other broker 0 brokerage.last 2 months my profit was Rs17000 and the brokerage was just Rs860 So please don't trade in Zerodha
541. Raju Kapoor   I Like It. |Report Abuse|  Link|March 16, 2023 9:22:39 PMReply
Dull interface. GTT orders don't have market order provision. Many index options are never available to trade because Zerodha's OI limit is always exhausted. This broker is basically only good for trading in stocks in cash. I am still looking for a good broker. If and I find one, I will close the Zerodha account in a second.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Above Average
Overall Experience - Average
540. Rajkumar J   I Like It. |Report Abuse|  Link|January 27, 2023 7:29:29 PMReply
In the bigining the service was good and transparent but after my large funds infusion hoping better scope dismayed of transparency and querries are not attended but tickets get closed without responding.No proper guidance or credits of bonus and dividends is withheld which need to be raised with AMCs/company for clarifications.So the high profile valuation has to be recalibrated or corrected to hold credibility.
539. Dinesh Goyal   I Like It. 2|Report Abuse|  Link|June 24, 2021 9:51:02 PMReply
Zerodha review is worst. They are now cheating and looting in the name of margin shortfall penalty without any report of NSE short fall. Debitting any kind of amount on daily basis and in last 10 days debited approx. Rs. 1 lac in my a/c.I have made lot of complaints to them a copy to SEBI, NSE, BSE but till now nothing happened. Zeroda provides free Demat a/c and zero cost Brokerage for some time and after that they start cheating like this. If charges are genuine they must justify with documentary froof but they don't have any record and debiting any amount as per their wish. I have bitter experience and closing my all family members a/c.I also suggest all to avoid this zerodha and save your hard earned money. Our regulatory authority Sebi, NSE, NSE should have close monitoring and watch on these broking companies else they will eat our money. Sorry Zerodha .
539.1. jurane Satesh   I Like It. |Report Abuse|  Link|November 19, 2022 2:19:13 PM
Your review explained all my experience Zerodha.
I had same issues with them and I made every possible complain to their customer help desk, both on email and direct phone calls, but nothing they could do to help me.
I was advised to file a lawsuit against them with proof of all the charges that was deducted from my account without my knowledge. I did exactly that and it was surprising how fast it work out and all my money was refunded back to my account and I got a compensated as well.
538. Uday Pingale   I Like It. |Report Abuse|  Link|October 19, 2022 10:51:26 AMReply
I had opened zeroda sometime last week of November 2022 and tried to concert same in 3 in ac with idfc bank. For this I downloads require forms form portal duly signed and send at Bangalore office. Forms rejected on basis of they are revised and I have to download and send sign new forms with help of support team from Thane branch I recive link on which no change in poa form, so I refused to send same form again. They send me online ac conversation link which rejected by zeroda. From that I am reputedly contact with thane officer, mails, customer care but nothing happens. So I think they do not required customer now. Today I closed my account zeroda must refund my account openings charges and compensation for this behavior.
538.1. jurane Satesh   I Like It. |Report Abuse|  Link|November 19, 2022 2:10:22 PM
I guess you have to file a lawsuit against them, because that was exactly what I did when this same problem occured to me few month back. I will direct you on how to file a lawsuit against them , and you will get you fees back with a compensation attached.
537. Saurav kute   I Like It. |Report Abuse|  Link|October 23, 2022 10:21:09 AMReply
Facing login problems very less time to put OTP (only 30 sec) it's working very bad due to emergency login into another device.
537.1. jurane Satesh   I Like It. |Report Abuse|  Link|November 19, 2022 2:07:08 PM
That can be resolved easily. I had same issues last time I changed my mobile device and it was very difficult for me to login new device using OTP. I managed to figure it out, it was just a mare technical issues
536. Dhananjay Jain   I Like It. |Report Abuse|  Link|November 5, 2022 6:58:27 PMReply
Very Simple to operate

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Above Average
Customer Service - Excellent
Overall Experience - Excellent
535. RahulDas   I Like It. |Report Abuse|  Link|October 6, 2022 10:01:28 AMReply
One of the best trading platform.
534. Gaurav agarwal   I Like It. |Report Abuse|  Link|October 4, 2022 10:50:47 PMReply
The app interface is really good. Its easy to access, don’t need too much time to get used to it, looks neat and professional and not like a game like many others do, dark mode is pretty sleek and the best part is that they have a proper ipad app which I don’t think any other broker has.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Average
Customer Service - Excellent
Overall Experience - Excellent
533. Thins   I Like It. |Report Abuse|  Link|September 30, 2022 6:54:19 PMReply
Hey brokaraje addintional viddeen charges

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor
532. RahulDas   I Like It. 1|Report Abuse|  Link|September 30, 2022 10:06:13 AMReply
One of the best trading platform.

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