Zerodha Customer Reviews, Complaints and Feedback (Page 2)


23.49% 1,746,614 Clients

Zerodha is India's largest and most popular stock broker. It offers online flat fee discount brokerage services to invest and trade in Equity, Currency, Commodity, IPO and Direct Mutual Funds. Zerodha charges ₹0 brokerage for equity delivery trades. For intraday and F&O, it charges flat ₹20 or 0.03% (whichever is lower) per executed order. With Zerodha, the maximum brokerage you pay for any transaction is ₹20 for an order (of any size and in any segment). Zerodha Review 2020- Quick Summary ... Zerodha Review

450 Comments

Samit Inamdar
430. Samit Inamdar  Apr 20, 2020 23:05 I Like It. | I Don't Like It. | Report Abuse Reply
Trading Platform is not Good.
Frequent Software Login Issues.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Below Average
Overall Experience - Below Average
srujan
429. srujan  Apr 20, 2020 18:03 I Like It. | I Don't Like It. | Report Abuse Reply
I have created a ticket related your technical web issues.. and there is no response from you for that particular ticket. Whereas for the tickets created later to it got reply from your team. Due to your technical issues i got a loss of 90k.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
K. Sasindran
428. K. Sasindran  Apr 15, 2020 22:28 I Like It. | I Don't Like It. | Report Abuse Reply
Poor service. Still waiting for password for account log in, even after almost a month of waiting. Everything was fast until they got the starting fees, after that they couldn't care less.
Bhavesh
427. Bhavesh  Apr 13, 2020 17:28 I Like It. | I Don't Like It. | Report Abuse Reply
Hi Guys,
I am just thinking to joint the Zerodha but after reading comments. I am very pleased not to joined yet and I might not visit Zerodha again. Thank you guys you puts your comments and save lot of people time and money.
Thanks
suresh
426. suresh  Apr 10, 2020 20:57 I Like It. | I Don't Like It. | Report Abuse Reply
I am having bad experience in Account Opening. Have submitted form on 22nd Mar 2020 and till today account not activated. Not able to reach customer care as well.

They have deducted account opening fees but not providing customer service as expected.

Rahul Kumar
425. Rahul Kumar  Apr 2, 2020 09:44 I Like It. | I Don't Like It. | Report Abuse Reply
I have very bad experience on Account opening
They will accept the form in bulk order later you just get mad calling them they won't listen.for me its takes 2 week to open the Account.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
Anil Gobade
424. Anil Gobade  Mar 30, 2020 11:50 I Like It. | I Don't Like It. | Report Abuse Reply
I had very bad experience with zerodha .already alMost more than 20 days still I'm waiting for Login ID and password .very slow account opening process ,
Even customer care service is also not that much good not getting any positive response .
B M Das
423. B M Das  Mar 25, 2020 22:53 I Like It. | I Don't Like It. | Report Abuse Reply
i dont understand how this broker is rated the best. We receive the worst service from this broker. they never answer the customer for days at a stretch. Their phone service is the worst I have ever faced. I actually want to close my account with this trader. They let u approach them until u open the account with them, once account opening process is over they get the profit and we we face the worse..Better be careful and be away..

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Very Poor
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
Usha
422. Usha  Mar 24, 2020 09:52 I Like It. | I Don't Like It. | Report Abuse Reply
Unnecessary deductions and AMC

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Bilal Ahmed
421. Bilal Ahmed  Mar 20, 2020 22:35 I Like It. | I Don't Like It. | Report Abuse Reply
After becoming number one suddenly rate of Call and Trade charges went up from 20 to 50 .It should be called monopoly which is common after attracting large number start charging as much as possible from 20 they hike the changes 150%
Ricky Ahuja
420. Ricky Ahuja  Mar 18, 2020 13:19 I Like It. | I Don't Like It. | Report Abuse Reply
Don't waste your energy joining zerodha just to save few rupees of brokerage, zerodha possibly has the worst server on the planet, you won't be able to trade at times, u won't be able to transfer funds at times and their servers are down for first 10 mins as well as last 15 mins everyday..
Their customer support is possibly the worst, I use Motilal Oswal, trust me you can actually feel the difference in "Quality" , Zerodha is Garbage.
I'm not advocating Motilal, you guys can even use Icici or Angel or any other traditional broker..
Don't waste your time and energy with these discount useless twats..

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
AJIT trader
419. AJIT trader  Mar 17, 2020 19:48 I Like It. | I Don't Like It. | Report Abuse Reply
Zerodha is pioneer in India , What I like most is the kite platform , It uses less data as compared to other leading players . I am happy with Zerodha , I hope they will introduce more pioneering products in India .


Ratings: Good 4/5 ****/*****

Brokerage - Good
Account Maintenance Fees - Average
Website Usability - Excellent ,
Customer Service -Excellent ,
Overall Experience - Good .
Leena
418. Leena  Feb 10, 2020 09:28 I Like It. 1 | I Don't Like It. 5 | Report Abuse Reply
Please do not open your account with Zerodha. There are plenty of horrible reviews on many websites, the technical glitches and severe financial losses caused to customers thereby, poor customer service and overall inefficiency. I experienced the inefficiency of this platform which only corroborated the reviews. I paid Rs. 300/- as entry free and then happened to do a background research which was a mistake. I immediately stopped the account opening process and asked for a refund. Some Mr. Rajesh called up and very bluntly stated that i will not a get a refund. If i do not wish to use a platform , i shall be entitled to exit. Anyway, i think i saved a lot of money by not opening an account on this platform. Hope they shut down soon and stop defrauding unassuming customers.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Ashok
417. Ashok  Mar 2, 2020 12:22 I Like It. 1 | I Don't Like It. | Report Abuse Reply
i feel i have been charging more than the scheduled charges. customer care if unprofessional never bothered to address concerns. thinking of raising complaint to SEBI and NSE for overcharging
Santosh Kumar
416. Santosh Kumar  Feb 18, 2020 12:08 I Like It. | I Don't Like It. | Report Abuse Reply
I have opened accounts in Zerodha. I am satisfied with the company.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
Riyas
415. Riyas  Nov 30, 2019 09:58 I Like It. | I Don't Like It. | Report Abuse Reply
Zerodha is a number one in India. But too many subscribers using at volatile days causes some reliability issues in its trading platforms. But similar problems happened with other traders also. All will agree zerodha has best trading platform available in India. Its feature rich and userfriendly.
Teqmo Charts
Kiran Baliyan
415.1. Kiran Baliyan  Feb 10, 2020 11:39 I Like It. | I Don't Like It. | Report Abuse
But Im disappointed- they dont seem to have Linux based trading platform. Big Issue!
Nagaraja
414. Nagaraja  Feb 6, 2020 15:25 I Like It. | I Don't Like It. | Report Abuse Reply
Its very good broker in tradings

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Above Average
Customer Service - Excellent
Overall Experience - Excellent
AMit
413. AMit  Jan 19, 2020 23:12 I Like It. | I Don't Like It. | Report Abuse Reply
Web application has lots of defects, one needs to be very careful while keying orders. Customer support is not very quick responsive

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Below Average
Research Capabilities - Average
Customer Service - Average
Overall Experience - Average
Jayesh sandim
412. Jayesh sandim  Jan 15, 2020 06:12 I Like It. | I Don't Like It. | Report Abuse Reply
Zerodha is very good platform for beginners and professional invester too

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Above Average
Team Chittorgarh.com
411. Team Chittorgarh.com  Jan 1, 2020 13:51 I Like It. 1 | I Don't Like It. | Report Abuse Reply
Top Contributor Top Contributor (200+ Posts, 300+ Likes)
Excellent trading experience.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Below Average
Research Capabilities - Very Poor
Customer Service - Above Average
Overall Experience - Above Average

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