Unlimited Trading @ Rs 899 per month - Prostocks

Zerodha Customer Reviews, Complaints and Feedback (Page 2)


36.01% 1,206,812 Clients

Zerodha is a Bangalore, India based Flat Fee Share Broker (Also known as Budget Broker / Discount Broker / Pay Per Order Brokerage Company) for trading in Stock, Commodity and Currency Derivative. It charges a brokerage of 0.01% or ₹20 per executed order, whichever is lower, irrespective of the number of shares or their prices (Except equity delivery trades which are free). With Zerodha, maximum brokerage you pay for any transaction is ₹20 for an order (of any size and in any segment). Zerodha d... Zerodha Review
Special Offer: Brokerage free equity delivery trading (no commission) + Flat ₹20 Intra-day and F&O trades. Get the offer

Zerodha Ratings

Overall Rating Rated 3.7 stars 3.7/5
Fees Rated 3.8 stars 3.8/5
Brokerage Rated 4.4 stars 4.4/5
Usability Rated 3.6 stars 3.6/5
Customer Service Rated 3.5 stars 3.5/5
Research Capabilities Rated 2.3 stars 2.3/5

Based on 365 Votes by Zerodha Customers

Do you trade with Zerodha? Rate Zerodha


417 Comments

Ajith
397. Ajith  Nov 6, 2019 17:03 I Like It. | I Don't Like It. | Report Abuse Reply
1.There customer care is pathetic in responding.
2. These orders in my experience they fleece if its for a big quantity.
3.Any discrepancy in opening balance, it is almost impossible to revert or they don't show any genuine concern to address the issue.
Altogether it is disappointing from my experience, though they are rated as one of the best.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Very Poor
Overall Experience - Below Average
R
396. R  Nov 4, 2019 15:22 I Like It. | I Don't Like It. | Report Abuse Reply
These guys are cheaters. It's better to open an account with known houses instead of these cheaters who first eye and steal your hard earned money and when the process is not completed they simply refuse to refund the money.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
devendra sharda
395. devendra sharda  Oct 29, 2019 20:57 I Like It. | I Don't Like It. | Report Abuse Reply
Can I purchase NCD ( Non Convertible Debenture) Through this account, what will be the brokerage
SOURENDRA KUMAR DEY
394. SOURENDRA KUMAR DEY  Oct 10, 2019 15:16 I Like It. | I Don't Like It. | Report Abuse Reply
CL CODE BR5462 & AS3078 using zerodha with two IDs since 2015 all feaiures , technologies ,customer service are very good. But till now margin funding for delivery exposure not introduced. I think it is necessary for zerodha client. Other small broker than zerodha introduced this service earlier and giving facilities to their clients. When i opened account with zerodha in 2015 zerodha provided maximum exposure in every segment equity cash 15 times other segments leverage was attractive but now zerodha decreses leverage than earlier. So it is quite problem for us. I think zerodha team will review the matter. I donot want to go with other broker if zerodha restore previous margin policy. Because zerodha is my choice for share trading.
T. Srinivas
393. T. Srinivas  Oct 2, 2019 12:39 I Like It. | I Don't Like It. | Report Abuse Reply
It is simple, fast and easy to use

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
Bhushan Kharkar
392. Bhushan Kharkar  Sep 10, 2019 11:55 I Like It. | I Don't Like It. | Report Abuse Reply
One suggestion to add GTC order feature

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
Team Chittorgarh.com
392.1. Team Chittorgarh.com  Sep 11, 2019 09:45 I Like It. | I Don't Like It. | Report Abuse
Dear Mr Bhushan,

Zerodha provide GTT order which is equivalent to GTC order. You can find more detail about Zerodha GTT order Explained.

Suyog I. Pethe
391. Suyog I. Pethe  Aug 29, 2019 22:59 I Like It. | I Don't Like It. | Report Abuse Reply
Trading platform having Technical issues going on several times which cause heavy loss to small traders or new learners.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor
Lokesh Kumar
391.1. Lokesh Kumar  Aug 31, 2019 23:33 I Like It. | I Don't Like It. | Report Abuse
Zerodha is a crap shit service company... Whose software shows stale quotes... There quotes are running behind other companies platform quotes...

Market orders get executed at bizzarre prices. They system keeps on going down incurring loss to clients..
KHASIM
390. KHASIM  Aug 29, 2019 11:28 I Like It. | I Don't Like It. | Report Abuse Reply
while placing the reverse(buy) order in intraday i am getting message as "unavailable at this movement, please place order after some time" i got loss, my experience is very bad, worst software

Ratings:

Brokerage - Average
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
sandeep
389. sandeep  Aug 29, 2019 11:23 I Like It. | I Don't Like It. | Report Abuse Reply
again zarodha platform is in problem, no order can place, its a joke for all investors....
MEHBUB
388. MEHBUB  Aug 12, 2019 15:36 I Like It. | I Don't Like It. | Report Abuse Reply
overall 1 st on all services comparing to other broker hope more features adding and charges are discount or less or zero for best costumer attraction by next step of ZERODHA.
krishna kumar
387. krishna kumar  Aug 10, 2019 11:49 I Like It. | I Don't Like It. | Report Abuse Reply
best service but customer service not very good.


Ratings:

Brokerage - Excellent
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Above Average
amit kantikar
386. amit kantikar  Aug 7, 2019 22:28 I Like It. | I Don't Like It. | Report Abuse Reply
fast and convenient application easy to use and less brokerage.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
Shivkumar Mahadev Pore
385. Shivkumar Mahadev Pore  Aug 6, 2019 19:25 I Like It. | I Don't Like It. | Report Abuse Reply
Sir,
I am commodity trader and my Id is RS1673.
Now, I want to open equity Dmat account and also future account , then what is procedure.
Whether my id no. RS 1673 will change ?
On which site I can get forms ?
Soni
384. Soni  Feb 7, 2019 21:47 I Like It. | I Don't Like It. | Report Abuse Reply
Big Cheaters. 1st when u use CO/BO ur stoploss will get trigered even when the price foes not reach ur trigger price. I checked their graph the price never came. Idouble checked with other third party graphs stoploss price was 4 rs away but still sl trigered and market turned. Instead of making profit u will had to tske loss.
Their platform will be done on big event days. U will not able to login until everything had already happened of the event.
They will sell your phone no. To the indore based cheaters who will call u non stop to take their tips service.
Dont ever bother to open acvount with them. Worst service and big time cheaters.
Ashok Kumar
384.1. Ashok Kumar  Mar 8, 2019 14:27 I Like It. | I Don't Like It. | Report Abuse
You are very right. Yes, it is there.
GANESH SINGH
384.2. GANESH SINGH  Jul 28, 2019 14:41 I Like It. | I Don't Like It. | Report Abuse
YES, YOU ARE RIGHT. I CAME ACCROSSALL THE PROBLEMS YOU HAVE NARRETED. IT SEEMS THEY ARE PLAYING SOME FRAUDS OR THEY ARE WITH SOME BIG TRADERS, WHERE THEY ARE WINNING AND WE ARE LOOSING. MAY BE IT IS THEIR FUND WITH THOSE BIG TRADERS. I TOTALLYAGREE WITH YOU. CAN YOU PLEASE GUIDE ME WHICH BROKER'S CHARTS AND FIGURES ARE CORRECT SO THAT I CAN OPEN ACCOUNT THERE.
Amardeep
383. Amardeep  Jul 17, 2019 00:07 I Like It. | I Don't Like It. | Report Abuse Reply
Everything is good except their custmer service.They don't reply for 2-3 days if you have any urgent enquiry.THis is really bad

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Average
Nayany
382. Nayany  Jun 19, 2019 17:51 I Like It. | I Don't Like It. | Report Abuse Reply
Extremely disappointing customer service and knowledge of executives about their own service!

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
Abhishek Gupta
381. Abhishek Gupta  Jun 17, 2019 05:17 I Like It. | I Don't Like It. | Report Abuse Reply
Very good broker for intraday trading. Brokerage is rs 20 per trade. Order execution is fast.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
suraj Kushwah
380. suraj Kushwah  May 24, 2019 11:30 I Like It. | I Don't Like It. | Report Abuse Reply
don't open and A/c with Zerodha, no one can help in this company. when your account is open then customer support not assisting you. there is a lot of work to connect your no. to customer support when the market is more volatile possible you will lose your whole money, I personally lose 1 lac rs do to this.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
jagan
379. jagan  Sep 6, 2018 14:57 I Like It. | I Don't Like It. | Report Abuse Reply
I am not happy at at all the costumer service is poor inexperience team ever two days after the will found some rejection issue .you can get a loan in any of the banks easily but opening account in Zerodha very complicated !!

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Suraj
378. Suraj  Feb 4, 2019 08:33 I Like It. | I Don't Like It. | Report Abuse Reply
I want open a account...and i call customer service but they are not responding....very poor customer service

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