FREE Account Opening + No Clearing Fees

Zerodha Complaints

Zerodha Detail

Zerodha Account Opening

Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

Zerodha is India's No. 1 stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds. Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed order.... Know more about Zerodha

Complaint against Zerodha Broker

Zerodha brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Zerodha customers. The Zerodha complaints report analyzes the Zerodha online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Zerodha broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Zerodha complaint no. report also provides Zerodha’s number of active clients. This shows the growth of the broker year on year.

Zerodha Complaints

Exchange Financial Year Total Complaints Active Clients
BSE 2023-24 12 2,355,673
NSE 2023-24 166 6,324,623
BSE 2022-23 127 4,362,520
NSE 2022-23 446 6,392,902
BSE 2021-22 46 3,316,769
NSE 2021-22 543 6,277,434
BSE 2020-21 19 452,471
NSE 2020-21 868 3,602,074
BSE 2019-20 25 451,299
NSE 2019-20 432 1,414,376
BSE 2018-19 24 234,716
NSE 2018-19 265 887,267
BSE 2017-18 28 259,642
NSE 2017-18 339 540,905
BSE 2016-17 10 30,690
NSE 2016-17 99 165,586
BSE 2015-16 3 5,377
NSE 2015-16 25 61,970
NSE 2014-15 17 30,379
NSE 2013-14 8 17,523
NSE 2012-13 7 7,996
NSE 2011-12 4 1,163

Zerodha complaint at NSE

Active Clients632462363929026277434
Resolved through the exchange120389439
Non actionable122293
Advised / Opted for arbitration000
Pending for redressal with exchange353511
No. of arbitration filed by clients244
Decided by arbitrators in favour of the clients023
Decided by the arbitrators003
Pending for redressal with arbitrators221

Zerodha complaint at BSE

Active Clients235567343625203316769
Resolved through the exchange1211146
Non actionable6163
Advised / Opted for arbitration011
Pending for redressal with exchange0160
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000


  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

Zerodha Special Offer

Free stock trading and mutual funds

  • Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
  • Brokerage-free Direct Mutual Fund investment + +
  • Trade with the best trading platform in India.

This is a limited time offer. Open an instant Zerodha account online and start trading today.

Frequently Asked Questions

  1. 1. Is Zerodha good for intraday trading?

    Yes, Zerodha is good for intraday trading on 2 counts. First, the brokerage rates are low which allows you to reach break-even fast. Second, the trading software is advanced which makes for fast trading.



  2. 2. What are the charges for Kite online trading software?

    There are no charges for Kite trading software. It is available for free to its customers.

    Zerodha charges a one-time account opening fee of Rs 200 and a Demat AMC of Rs 300 per year. Once the account gets opened, you can start trading through Zerodha Kite by paying applicable brokerage charges and other fees and taxes.

    Zerodha also charges a monthly fee for using its API.



  3. 3. Is Zerodha good for beginners?

    Zerodha is an online stock broker designed for people who can trade by themselves with no help from the broker. This makes it difficult for beginners who require hand-holding in initial days. Reaching out to Zerodha customer services could be a challenging task.

    Zerodha also doesn't offer relationship managers, research & advisory services. Beginners need assistance in picking stocks as well as for placing buy/sell orders where an RM can be valuable.

    Zerodha has online education apps, discussion forums and support portal. This helps beginners in learning the stock market as well as the trading tools.



  4. 4. Is Zerodha safe?

    Zerodha is a safe, reliable, and a trusted broker like any other broker on the street with all the required certifications.

    Moreover, Zerodha is a zero-debt company and a SEBI registered broker, a member of NSE, BSE, MCX, and a registered DP with CDSL. Being a member of such regulatory authorities, the transactions of the company gets scrutinized at regular intervals protecting the interest of the investors.

    Read more at Is Zerodha Safe?




120. MEGHA GUPTA   I Like It. |Report Abuse|  Link|Sep 12, 2023 12:25:25 PMReply
Don,t open account with zerodha. Cheap quality services and very slow. If you have a problem, they don't solve your problem in short time. No body is available to hear your problem immediately. It takes one week or even may take months. They have also beginner elementary type staffs.

Better to select other quality broking agent.
119. Noel Bijoy   I Like It. |Report Abuse|  Link|Feb 3, 2023 10:23:51 PMReply
I had 2 separate instances on 2 different trading sessions where fraudulent orders were placed while I was doing intraday trading in futures on 1st and 3rd feb respectively leading me to have open positions I did not know about causing significant losses just after I had taken all steps to limit and offset my losses. These orders were placed by the system even acter I confirmed that I had no open positions left and I had not made any GTT orders as well. There was no way that my account was hacked as I have google authenticator and have not shared my password with any outside party. I had contacted zerodha support on two different occassions and they said that they could trace these trades to my ID but I am sure that there was no way I had made the order (if thats the case I will need proof of that as well). I have read up online that these issues are faced by many other people as well while using the zerodha platform and I intend to escalate this matter if it is not amicably resolved. If you are saying that the trades were made from my end and there is no system malfunction then I will require proof of the same. Else I am escalating the issue as it is fraud and malacious intent to get people into a loop of desperate gambling to get the money back leading to emotional and financial distress, all because of systems malfunction or fraud from Zerodha. I expect a reply and resolution to this matter soon.
118. Rani Gopalakrishnan   I Like It. |Report Abuse|  Link|Jun 30, 2021 4:56:54 PMReply
I am loosing fund fund many times from zeroda account.contacted through response from their side.but still it is also there is difference of 50000rs.i am planning to go further legal steps.
117. pradeep   I Like It. |Report Abuse|  Link|Sep 25, 2020 2:02:54 PMReply
I am trying to activate commodities segment for many months now. They don't help in this regard at all. After many months finally one person on call helped me update the KYC. Then my commodities segment was shown as active. But still i couldn't place trades and i get error message as client not registered. I tried calling call center, but nobody picks up for hours together. ZERODHA has become a useless broker. I finally did this with ICICIDirect, They did this in 24 hrs as promised.
116. Amit Gautam   I Like It. |Report Abuse|  Link|Nov 17, 2022 8:49:44 PMReply
Very poor service of zarodha . I am following of zarodha to last month .my payment is already debit to my account.but still my account not active ....I am not preferred to any other person using of zarodha account ...
115. mc abert   I Like It. |Report Abuse|  Link|Nov 14, 2022 5:34:25 PMReply
114. Raghuvir prasad gupta   I Like It. |Report Abuse|  Link|Mar 25, 2021 7:32:37 AMReply
I have transfer 2lacs on19.03.2021 but not refunding nor credit my account not reliable person
114.1. Amit Bhupendra Nirmal   I Like It. |Report Abuse|  Link|Mar 26, 2021 5:54:35 PM
They are crooks... they squared off my position 4 hours before expiry and now not replying to my complaint.

Can anyone tell me to whom i can complaint about them ? Like some other regulating body.

Really unprofessional and not recommendable at all...

114.2. Lithu Sethu   I Like It. |Report Abuse|  Link|Feb 13, 2022 9:14:06 PM
Dear Amit Bhupendra Nirmal

If your position is options buying and it is supposed to be under the ITM option, then you need to square off your position. otherwise, you should be eligible to buy equal qty of cash by physical delivery (Google the physical delivery of ITM option).

In such case, you don't have enough amount in your T Account, then zerodha helps you by square off your ITM position by themselves. Otherwise, a huge penalty will be imposed to you by NSE as per Sebi physical settlement rule.

If the above case is not applicable to you, then pls ignore my statement.
113. Rahul   I Like It. |Report Abuse|  Link|Sep 5, 2022 12:49:52 AMReply
Cheater broker..!!! They always take trades against you, it can be noticed if you're doing intraday trading with them. They are aggressively manipulating the prices and make sure you lose maximum money in trades. They are just bucket shop brokers running a business model with only intention to cheat and loot their clients. How they can take things for granted and just blame it on technical glitches all the time...?? People are paying real money to take trades and their careless attitude only proves, they have some other vested interests, rather than helping their clients.

They are already having enough complaints with the SEBI. I don't know how they are even operating this scam business. SEBI should put a raid on their premises and put a heavy fine on them and permanently ban them.
112. RajPNair   I Like It. |Report Abuse|  Link|Jan 8, 2022 9:52:22 AMReply
Zerodha is not reporting my short term losses even after selling all holding (1080 numbers bought from May 2021 to dec 2021 and sold on dec 2021) of a company at above 1 lakh loss. Another stock similar situation for above 33k loss.

It has been escalated to developers for more than 16 days and have understood that they have even not read my detailed explanations which happened over several days.
Anybody faced any simular problem with either zerodha or any other broker?. Tax season is just 2 months away. Since that is not shown in short term loss, i would have to pay unnecessary tax.

Do we have any other options to get the report from cdsl?
111. ramesh   I Like It. |Report Abuse|  Link|Aug 17, 2021 2:52:38 PMReply
I have experienced that Zerodha does the manipulation in price (up and down price) for individual traders. I also cross-check about the future of usdinr, the price at each moment was different as showing on
110. Vandana shingala   I Like It. |Report Abuse|  Link|Jul 27, 2021 7:51:20 PMReply
I regret to say that very very poor service and no satisfactory answer for any of the queries. They are taking too much time to resolve the issue. They had taken more than one month to switch account from dormant to activate.After a period of one month still they are not able to reactivate the account. It seems zerodha is technically handicapped. I request to you please don't Trade with the Zerodha.
109. Nithya   I Like It. |Report Abuse|  Link|Jul 7, 2021 6:32:04 PMReply
It's 4th time I'm facing this issue, whenever I tried to exit my position, it executes a new position, I didn't any GTT or stop loss but when I exit the position with sell or it executes that order into sell order. I lost a lot of money in that, when I call them there is not proper response from them. They screw up people for their brokerage. Highly atrocious, they don't have proper trading system
108. PRAVEEN P   I Like It. |Report Abuse|  Link|Feb 28, 2021 11:07:32 AMReply
On 24th when NSE halted zerodha squared off my mis position in bse without my consent if that can be done why not given us the opportunity to square off manually ...due to price fluctuation i have lost 1.2lakh which is huge amount #boycottzerodha #zerodhascam #zerodha
107. Anagha   I Like It. |Report Abuse|  Link|Feb 3, 2021 9:34:59 AMReply
They are not discount broker, they are cheap brokers with no business and professional ethics. Investors should think ten times before opening account with Zerodha. SEBI should ban Zerodha and not tolerate their nonsense any longer.
107.1. Priti   I Like It. |Report Abuse|  Link|Feb 22, 2021 10:52:31 AM
where you do trades
106. NIKHIL GUPTA   I Like It. |Report Abuse|  Link|Feb 3, 2021 11:12:07 AMReply
105. Abdulrahim   I Like It. |Report Abuse|  Link|Sep 3, 2019 10:57:09 AMReply
Hi Team,
Can anyone please help me how to lodge complaint against zerodha in SEBI
Thank you
105.1. NIKHIL GUPTA   I Like It. |Report Abuse|  Link|Feb 2, 2021 1:49:15 PM
try sebi scores website
104. NIKHIL GUPTA   I Like It. |Report Abuse|  Link|Feb 2, 2021 1:47:47 PMReply
Customer care sucks, I called up today several times to check for kite charges, but not able to connect at any cost. Almost day wasted in trying customer care.
103. Amol   I Like It. |Report Abuse|  Link|Feb 1, 2021 5:44:10 PMReply
My F & O segment is not activated for 20 days because of zerodha console technical issue. There support and service is worst.
Zerodha sucks.
102. Charuchandra nerurkar   I Like It. |Report Abuse|  Link|Jan 27, 2021 9:24:34 PMReply
I had transfered rs. 200/ towards my trading account opening charges. My account was not opened due to the reasons know only to Zerodha as i have not heard anything from them nor i received any login details. If my account was not opened then Zerodha should have refunded my account opening charges. This seema to be cheater company who show their chap mentality and lack of professional ethics for a small amount of rs.200/.
All prospective investors should be careful before opening account with Zerodha.
101. Phanindra   I Like It. |Report Abuse|  Link|Jan 22, 2021 7:43:04 AMReply
Stop loss not breach and triggered