Zerodha Customer Reviews, Complaints and Feedback (Page 20)

I am following up with their sales representative and manager to open my account since last 70 Days but they just replied today they will collect the form or tomorrow they will collect the form.



Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Below Average

Not as good as what I heared about zerodha in all newpapers and media. Have recently opened an account at Zerodha and sharing my experience.

Cons:
1. Doesnot provide margin facility even on DP holdings
2. When u transfer the funds thru their portal, the balance doesnot reflected. Everytime you have to make a call to Customer care and they do it mannually. Really time consuming and till that time, u can never put your orders (as no margin facility) and the prices also tends to change meanwhile.
3. At times their call center are too busy and when u have dependency on them only like the situation mentioned above, u are left with nothing.
(I myself have tried to reach one of the representative for the funds related issue and she reverted back after 2 hours).
(personally expreienced 2 out of 3 times the same problem)

Advantage:
Only low brokerage and nothing much.

Excellent brokerage in EVERY respect as compred to very bad experience with ICICIdirect and HDFCSEC (my earlier brokers).

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

I use Zerodha from over a year now and every day i have my trust build upon the dedication and energy they put together to innovate and satisfy every customer, cheers and keep the good work :)

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

There is more to it than just fees or costs. The data feeds are pathetic and incorrect several times a day. How can one make profit when the data feed itself is not 100% accurate. The customer care over a period of time has become arrogant and having a lack of knowledge about their own products as well as general trends in trading stock markets.
Algo trading comes at a high cost of Rs 500 per month for only enabling the option in the backend system 1 time. If you use the web platform, they are asking traders to do software programming tasks by way of APIs for which they are charging Rs 2000 per month. This is like highway robbery and cannot be recommended as an honest brokerage firm .. just my opinion

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Do they provide margin trading? Plz reply asap. Thank u in advance

How to Invest in IPO using Zerodha.

You cannot invest in IPO in Zerodha

facilities provided, alongwith making a trader / investor aware of trading and investing is WONDERFUL( NOTHING TO Do with....SILLY RECOMMENDATIONS, like BIG DADDY BROKERS) " Jiyyo Zerodha , badhho Zerodha , chota Mal lagaao, Bahut Dhandaa Karro, dher sarra munaffa pao"

Hi,

Can I trade online, Equity segment.
How much margin you provide for Intra day and buy & delivery.

My experience with Zerodha's account opening process


I wanted to open new account & contacted zerodha. They have sent application form in my email id. After going through the form as a new entrant i was having questions to be clarified. I contacted them they gave the line to one Mr.Asif. He also told that whatever the clarification is there he can provide. But on my third enquiry he started telling the following

1. he is a sales person he doesn''t know the details
2. You put the signature wherever required & we will fill up the form.
3. i told that i want to understand the details if you are not aware you please give to any technical person, then he told you fill up the form in online & send it to us

I want to get clarification from zerodha 1. Signature is taken with a condition that everything is explained to the client but when we ask question the reply is i don't know and don't even have the courtesy to forward the call to a person who knows the technicality

when i asked whom i have to contact the next level he told i am the highest level is this the way to behave with the customer.

I am really upset with the way i have been handled by mr asif

As per SEBI guidelines broker has to explain all aspects in detail & get the signature of the customer for that.

My mother is having a icicidirect account. since she was involved in intraday more the turnover has crossed more than crore. I found the brokerage was heavy there. I was in the opinion that after seeing the service i can shift that account also to Zerodha but my before entry process itself has given me a bad experiance

no zerodha is not at all discount broker . they charge stamp duty @ 50 rs per contract you got it right fifty rupees per contract in this sense if they aren''t charging brokerage everything is settled in stamp duty . so I don''t found zerodha useful as discount broker as its total brokerage is at par with icici or axis securities . so my friends just don''t cum to this coclusion tht it is discount broker . no its not

I was thinking to open an account , but reviews let me to g for full service company.
I want to ask
Rs 20 per order by phone.
back office not integrated to trading platform
Gtc and Gtd orders not for equity cash seg.
DOESN''T PROVIDE MARGIN FUNDING.
NOT PROVIDING MARGIN AGAINST SHARES IN EQUITY CASH SEG

The sale agent stopped picking up calls after account was opened. I had sent all the documents signed correctly yet they did not open my account saying that one signature is missing.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Zero brokerage for Equity delivery. No nuisance call recommending this and that unlike other brokers. Customer support is kind of ok, we can tolerate due to other pros. It is worse with other full service broker that I have ended up losing money and hence zerodha is much better. Transparent pricing. If any issue upon escalating it gets sorted out. With other full service broker that is not the case and hence would recommend zerodha for long term investors.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent

I provided details for new account open and representative called me back and ask for related documents then I told him that my pan registered nsdl kyc then he checked and found correct. So he call me on next day and again ask me for original documents that I send him but I refuse him to did this because I think some fraudsters try to damage zerodha image why he want my original documents? And he also send me a spam in my email I''d. And don''t provide his mail address.

Have Experince with almost all big Brokerage in all the segments but Zerodha outstands in terms of Brokerage
Customer Services Is also Personalised
Just Love it
Recomend All of url to Change ASAP

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

Their telephonic support is worst. They don''t take orders properly. They take orders wrongly. Becaof that I have incurred losses. Sometimes orders get rejected for no reason. The staff are very adamant. They don''t clarify our doubts.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

i want to open a demat account with you. i can open it as bsda ??? what are the charges for bsda - to open and amc???

Yes, you can open bsda account with zerodha. I suggest you to open general type demat account. You can contact directly zerodha by phone or by email. Their services are excellent. I am with them for three years now, no trouble since then.Three years back, I was searching internet like you for a good broker farm, thank God, I choose Zerodha. Someone referred me to open zerodha trading account, I did, now I am very happy with zerodha.
Siba prasad Dash

I was using HDFC demat for last 3 years , most of my profit was sucked in their brokerages itself. You will feel the difference when u switch to Zeroadha.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average

Does zerodha provide margin trading in delivery

We dont do that yet, but should start soon. Stock investments are now FREE at Zerodha.