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Zerodha Customer Reviews, Complaints and Feedback (Page 19)


12.99% 7,223,525 Clients

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Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds. Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde... Zerodha Review

Zerodha Special Offer

Free stock trading and mutual funds

  • Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
  • Brokerage-free Direct Mutual Fund investment + +
  • Trade with the best trading platform in India.

This is a limited time offer. Open an instant Zerodha account online and start trading today.

Special Offer: Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

572 Comments

212. Balaji Taware   I Like It. |Report Abuse|  Link|March 6, 2017 10:46:32 AMReply
Brokerage fees is very less compared to ICICI Direct. I got more profit in Zerodha as brokerage is very reasonably low.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent
211. Vineet Bhayana   I Like It. |Report Abuse|  Link|February 9, 2017 6:35:39 PMReply
These guys cancelled my order when i got my target price order id 170203000507580 BANKNIFTY17FEBFUT on 3-2-17
and then auto squared off order id 170203000541958 when i made a loss of around 1000-1500Rs.
(as per my 1st call to the support team the lady denied cancelling the order from their end and said I cancelled it.)
later accepted and said they can cancel order at 3:19 PM and square off till 3:33 PM.
Means you are no trade window for these 4 min. and you may loose lakhs in case.
PLEASE AVOID ZERODHA. They will make money from you in wrong means.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
210. Suman   I Like It. |Report Abuse|  Link|January 16, 2017 9:38:59 AMReply
great broker with valuable tools for trading. Zerodha kite web-based platform is good but PI desktop software should be upgraded and fix some errors on an intraday chart like chart painting error, pivot point calculation error etc. and must include range/price measure tool by which you can calculate price differences and bar counting in between two points.This tool is sooo important for intraday trading where you can easily calculate your SL and target prices.
209. HARSHIL GANDHAKWALA   I Like It. |Report Abuse|  Link|December 26, 2016 10:55:23 PMReply
Worst experience in commodity....without intimating me, they sold my stock due to margin...this is wht happen if u go with discount broker

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
208. Devanand Ambre   I Like It. |Report Abuse|  Link|December 18, 2016 9:31:57 AMReply
Low Brokerage, Excellent Customer Service, User Friendly Website, Trading Platform.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Above Average
207. DEVANAND SITARAM AMBRE   I Like It. |Report Abuse|  Link|December 5, 2016 9:57:03 PMReply
Very Good Customer service and trading platform. Good software, User friendly trading software even new investor can also use.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
206. Avimanyu Basu   I Like It. |Report Abuse|  Link|December 2, 2016 11:55:26 PMReply
Kite and Pi are both excellent platforms for trading. Charts and studies provided are great. Trades get executed at proper time and the website does not logout on its own which is best part. Brokerage charge is nearly invisible. Account opened within 3-4 days. Very fast processing. Overall awesome experience.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
205. pooja   I Like It. |Report Abuse|  Link|November 19, 2016 9:16:01 AMReply
Been using it for more than an year. Easy to use platform, many reports to access information and best customer service. I recommended Zerodha to my friend as well

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
204. Sachin Singh   I Like It. |Report Abuse|  Link|November 17, 2016 7:42:41 PMReply
I applied through the online mode for a new account and paid 600 Rs. up front through netbanking. The documents were collected by your representative and on 10th of November, I received an email from your team that all the documents are fine. I also received a call from your customer care that the account will be opened within 2 working days. Its been 7 days from that day and I am yet to receive any confirmation call/email from your side.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
203. vijay   I Like It. |Report Abuse|  Link|October 25, 2016 12:11:02 PMReply
can i use both zerodha pi and nest platform?????
203.1. ananth   I Like It. |Report Abuse|  Link|November 16, 2016 2:14:37 PM
yes, we can use.pi latest and advanced platform
202. Manasi Sarkar   I Like It. |Report Abuse|  Link|September 30, 2016 5:52:19 PMReply
During last ten days trading experiences was superb. But yesterday during market crash your KITE was not working. Moreover there was none to receive telephone at your bengaluru office.

It was totally disgusting.
201. V   I Like It. |Report Abuse|  Link|September 27, 2016 3:24:31 PMReply
I liked trading experience with Zerodha, only the account opening process takes a little longer

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Above Average
200. Aparna Majhi   I Like It. |Report Abuse|  Link|September 25, 2016 10:44:12 AMReply
I like for no hidden cost any front and clear business policy but I do not feel easy to trade on line with the apps of Zerodha.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Average
Customer Service - Above Average
Overall Experience - Above Average
199. vijay   I Like It. |Report Abuse|  Link|September 20, 2016 6:13:37 PMReply
Hi well my experience with zerodha is very good they are good in every filed they are lowest in brokerage they have very good platform for trading both web based or standalone and after that they have very good customer support.even if u have some prob or question you can directly mail to the director (owner) M.R Nitin and he will reply to you. and above all they are doing knowledge transfer where they are sharing there knowledge about market to all customer for free.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
198. saurabh mahaur   I Like It. |Report Abuse|  Link|September 17, 2016 3:34:46 PMReply
best part of zerodha is that they are improving every 3 months
some flaws i found is that rs.20 for demat-materializing fees which could have been lower
and amc is 300 but i want a copy of all the other charges.
tax calculator everything is improving here with such a low charges , probably the best
but need more and more improvement

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Above Average
197. Subhranil Chhotaray   I Like It. |Report Abuse|  Link|September 13, 2016 7:23:36 PMReply
Customer care is pathetic - email response is really poor. Marketing managers will never respond after achieveing target.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
197.1. Braj   I Like It. |Report Abuse|  Link|October 25, 2016 3:13:42 PM
Hi Subhranil, your message is confusing me. First you mentioned "Customer care is pathetic" AND then you mentioned "Customer Service - Excellent" below that. Is it by mistake?
196. NEERAJ   I Like It. |Report Abuse|  Link|September 10, 2016 6:44:17 PMReply
ZERODHA CHANGED MY LIFE EXPERIENCE FOR TRADING. BEORE THAT I USED ICICI DIRECT AND AXIS SEC BOTH ARE WORST FOR ME. I TRADE MORE THAN 4 YEARS AND PAID MORE THAN 4 LAKHS BROKRAGE, WHICH WAS MY PROFIT. THANKS ZERODHA TO SAVE MY MONEY.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
195. AJIT SINGH   I Like It. |Report Abuse|  Link|August 20, 2016 12:46:34 PMReply
GOOD SERVICE BUT NEW INVESTOR KY LIYE KUCH MARKET RESEARCH YA ADVICE HO TO TRADE LANE MAI HELP HO SAKTI

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent
194. Satyanarayana Nalluri   I Like It. |Report Abuse|  Link|August 10, 2016 5:17:37 PMReply
Zerodha, the most un-reliable broker. I agree they charge less but the service is third-class. Lots of wrong information in their site. I have lost money by looking at their mutual funds information and believing that there is no exit load for a fund. But when I redeemed they quietly said there is an exit load and deducted money.

Also they are asking me to deal with CDSL directly if i purchase shares/mutual funds directly.

Waste customer care, they provide standard copy-paste replies. which is not useful.

Don''t get in to the trap of cheap brokerage.

Regards,
Satya
193. Satyanarayana Nalluri   I Like It. |Report Abuse|  Link|August 10, 2016 5:11:39 PMReply
Loats of mis-information. There are no hidden charges but lots of hidden service flaws. Also it is not reliable, we can''t believe any information provided in zerodha account after logging in.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

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