Zerodha Customer Reviews, Complaints and Feedback (Page 17)
12.99% 7,223,525 Clients
Zerodha Account Opening Enquiry
Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.
Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds.
Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde...
Zerodha Special Offer
Free stock trading and mutual funds
Free account opening for people under 25.
Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
Special Offer: Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.
WARNINING.............................I have lost 8K in option 2 months before in Option pre market order, Also called customer care to confirm if any order is outstanding/open they said it''s not open, after market hours I was not able see those money. called to customer care they said it has been executed by system, I am doing option training already have account with icic direct never faced this kind of issue.. how it three to four orders get executed at once Custerer care asked to check Bhu copy it is clearly system glitch and nothing else ..after calling to customer care as well these problem not solved
Zeroda is the really fraud company do not open account and lose the money...
Looks like a fraud company i have opened my account online and i have not received any login details from them from past many days they have taken all my details n yet they have not given me my login details never ever open an account with Zerodha
Zerodha is very good but they should improve on the customer service.
Ratings:
Brokerage - Excellent Account Maintenance Fees - Above Average Website Usability - Above Average Customer Service - Average Overall Experience - Above Average
I really had bad experience with zerodha account opening. I submitted all documents and forwarded my bank statement to salesmanger. They said my account will be activated in 3 days and waited for account activation. After three days, I called salesmanager and asked the status. She told that my documents was not even forwarded to the head office. And then after 2 days, i got a mail stated like document verification process was stopped. then i checked with salesmanager and she told that she failed to send my bank statement due to that my verification process was cancelled. After continuous follow up, my document was verified successfully. But till i am waiting for my user id and password.
Ratings:
Brokerage - Average Account Maintenance Fees - Average Website Usability - Average Customer Service - Very Poor Overall Experience - Below Average
249. Sasi Kiran|| Link|July 29, 2017 5:06:28 PMReply
Pi is not available on Mac. Otherwise an excellent trading experience.
Ratings:
Brokerage - Above Average Account Maintenance Fees - Excellent Website Usability - Excellent Customer Service - Above Average Overall Experience - Above Average
My holdings of 55 lakhs are not showing at all today.. that''s surprising! only 40000 rupee one company share are showing
Ratings:
Brokerage - Above Average Account Maintenance Fees - Average Website Usability - Very Poor Customer Service - Below Average Overall Experience - Very Poor
247. G P Singh|| Link|July 17, 2017 5:31:14 PMReply
Have been investing with zerodha for past 03 years. No issues till date. Customer care has always been able to clarify my issues promptly.
They keep gyus in disbelief in terms of doucuments which will be required for account opening. they call you for each and every time for new odd requirements. and they use to say ki they will grant you next day but i m dam sure they wont. they will give only and only after 7-10 days
Ratings:
Brokerage - Excellent Account Maintenance Fees - Average Website Usability - Excellent Customer Service - Very Poor Overall Experience - Below Average
There is something wrong going on in zerodha kite webiste i am with them with 2 years and never checked too much the calculation....but on 11 july i have purchased 200 stocks of occl at the rate of 1215.99 and on 13 july i have purchased 240 stocks whose total cost is 321087.05 whose average should be equal to 321087.05/240=1337.86..............now the funny thing is for two days the avg purchase of 11 july and 13 july which is total 440 stocks was showing 1345.20 and now when i lodged complain there avg balance is showing 1286.47 in their kite website which is still wrong if i calculate it...the avg should be equal to 1282.47...i am not fake my client id is DS8053
Dislike - Support on the PI tool, no support on the call, only through email - Stock Screener - No support on the call or atleast understand the issue. -
Ratings:
Brokerage - Excellent Account Maintenance Fees - Average Website Usability - Average Customer Service - Excellent Overall Experience - Above Average
WARNING ....WARNING...WARNING.... To All, don''t use such fake and cheat companies for investments and trading. They will take all your money on the name of technical glitches without any response. Don''y come under the exception of discount brokerage as they are highly in-competitive technically and functionally. A completely unethical brokerage company. SEBI should take action against such fraud companies. System took initial orders and then went down saying connectivity failures. As confirmed after couple of hours later that the system is up for trading, it cancelled all stoploss and pending orders. Moreover, then system does not allowed to square off earlier taken position which eventually got auto squared off at 3:00 PM resulting in loss of 1.5 L. Most pathetically, customer care was not working, no one was picking up phone, no email replied and answer given to support ticket is the most common ridiculous one as below : All platforms are up. A fat finger issue caused a connectivity drop for many of our clients today. Restarting servers took longer than expected. Any validation pending orders that you see currently will get cancelled. Intraday products like MIS, BO/CO will get squared off by 3 PM instead of 3:20 PM. We deeply regret this incident and are doing everything possible to ensure this doesn''t repeat. My feedback and suggestion to all fellow friends don''t fall trap of discount brokerage and go for such cheap companies. Thanks
I m the happy customer since few weeks in all respect. About customer care service it''''s the team of a good people. Before blaming u call now to customer care.
These people are not able to handle their UI , it shows order is cancelled but it is executed(you have to assume because you will not find those missing number of shares anywhere else). if you cancel the order then also it executes and vice versa. when you try to sell or buy fix amount of share it behave irrationally and i get understand what it do. you cant do anything and you can only see that your money is going. Please never open account here.
Zerodha does not provide Margins on the basis of cash. They dont allow payment until T+2 day and take money upfront. There softwares are slow in updating figures. Dont have 52Week High Low option. Dont have Index figures on mobile app/desktop version. Biggest problem is margins and they enjoy unused funds for themself. Their payment gateway is slow and charges 10/- per transfer. So called MIS/BO/CO is useless as they charge Rs.20/- per equity. Overall bad
Ratings:
Brokerage - Average Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Even with continuous follow ups account didn''''''''t open in 17 days .I lost 300 ₹ .if it is the kind of service before opening account what can I expect after that. So in my opinion wrost experience ,nw I ll find another one. Don''''''''t waste your time with zerodha
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Zerodha (Trading & Demat Account)
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| Link|June 3, 2017 1:53:25 PM
Open Zerodha Account
..after calling to customer care as well these problem not solved
Zeroda is the really fraud company do not open account and lose the money...