Feedback Message Board

I really had bad experience with zerodha account opening. I submitted all documents and forwarded my bank statement to salesmanger. They said my account will be activated in 3 days and waited for account activation. After three days, I called salesmanager and asked the status. She told that my documents was not even forwarded to the head office. And then after 2 days, i got a mail stated like document verification process was stopped. then i checked with salesmanager and she told that she failed to send my bank statement due to that my verification process was cancelled. After continuous follow up, my document was verified successfully. But till i am waiting for my user id and password.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average