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ICICIdirect Customer Reviews, Complaints and Feedback (Page 38)


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ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now

ICICIdirect is one of the largest retail stock brokers in India. It is part of the ICICI Group. It offers online trading and investment services to over 50 lakhs customers. The services offered include equity, commodity, and currency trading at BSE, NSE, and MCX. The company also offers Mutual Fund & IPO, Fixed deposits, Bond, NCD, wealth products, Home Loans, Loans against Securities, etc. ICICIdirect's most popular service is its 3-in-1 account, which includes ICICI Bank Account, ICICI Tradin... ICICIdirect Review

ICICIdirect USP

What makes ICICIdirect different from the competition?

  • Offer 3-in-1 Account.
  • Support in local ICICI Bank branches.
  • Trusted brand.

ICICIdirect Special Offer

ICICIdirect Neo Plan (Discount Brokerage)

Open a 3-in-1 account with Neo Plan for:

  • Free Account Opening
  • Brokerage-Free Equity Futures trading
  • Flat Rs. 20 per trade brokerage in Options, Currency F&O and Commodity futures in BSE, NSE and MCX
  • Free trading tips
  • Get funds in your bank account in just 5 minutes of selling stocks

Interested in opening a trading account? Open Instant Account Now

Special Offer: ICICIdirect Neo Plan - Flat Rs 20 per trade brokerage (Intraday and F&O) + Free Account Opening + Get funds in 5 minutes from sell orders + Free trading tips. Open Instant Account Now

805 Comments

65. vamshi   I Like It. |Report Abuse|  Link|December 12, 2007 10:25:03 AMReply
ICICI On line Trading is always better but some times it is very worst. Just go through Reliance Money its very easy and fast going process and they will give very quick response.
If you want any suggestions ask to reliance money customer service.


Regards ,
Vamshi
64. Rajesh   I Like It. |Report Abuse|  Link|December 11, 2007 12:36:30 PMReply
worst service. My account was locked because of they loosing my application form in Mumbai floods. For last 2 months I'm trying to open the same with out any success. PL DO NOT OPEN A ICICI DIRECT ACCOUNT. There customer service, Nanganullur branch, ICICI's Teynampet office everybody had given literally 100s of promises for collecting form but nothing has happened. I went & submitted the form in Nanganullur but till date it is not reflected in the system. I'm moving out of ICICI for sure.
63. Man   I Like It. |Report Abuse|  Link|December 10, 2007 6:54:19 PMReply
Its really bad service at hotline. For change of address it took about 2months and 100 emails 1000 telphone calls
Great with ICICI Direct
62. Ashish   I Like It. |Report Abuse|  Link|December 8, 2007 2:17:00 AMReply
64..Jay...

All the softwares at back end and at the front end what we see on icici is Developed by INFOSYS.

Since last many years, the icici account is with Infosys, whether its banking, demat or ATM and every thing else...

Ashish

61. D.VIJAYAKUMAR   I Like It. |Report Abuse|  Link|December 6, 2007 1:27:43 PMReply
ICICI On line Trading is always better but some times it is very worst. We could not access the trade page when sensex changes fast. For example today 06-12-2007 it is not at all working from morning to till 2.30 P.M. It it like this

Dear Customer,
Currently you cannot login to Equity trading due to technical Reasons.You will not be able to access your account till 14:30 Hrs on December 06, 2007. We apologise for the inconvenience caused to you.

ICICIdirect.com




60. Deep   I Like It. |Report Abuse|  Link|December 6, 2007 9:39:35 AMReply
ICICIDirect website is frequently going down nowadays that to in trading time. The website loads very slow that to Im using broadband connection. This kind of cheap online service is not at all accepted. Inspite of many complaints to their customer services, no improvements happened. One cannot keep calling them to trade.

Any suggestions on where to complain against ICICIDirect?
59. dharique   I Like It. |Report Abuse|  Link|December 4, 2007 10:31:43 AMReply
i have demat a/c with icici.
good service.
all in one packages is good.
in ipo no application procedure.
but........
good service in only online.no correct response in customer service.
i applied for a/c statement for IT report.
after long days i m not get it......
58. Mr Chintamani   I Like It. |Report Abuse|  Link|December 3, 2007 11:27:11 AMReply
I am having demat in icicidirect.
Can i buy shares & sell shares on same day(day trading
).As it requires 3 days to get shares in account
so please clarify someone
57. SUHAS   I Like It. |Report Abuse|  Link|November 30, 2007 9:11:25 PMReply
Hi guys
i done regular trading much
But i am interested in day trading
i am having demat in icicidirect
can some one tell me how to buy shares & sell shares on same day.
As it requires 3 days to get in account
so please clarify someone
56. Pavan Kumar   I Like It. |Report Abuse|  Link|November 30, 2007 11:01:14 AMReply
IDBIPaisabuilder Salesperson Mr Srinivas cheated us

A group of 5 customers, we were given false promises that opening charges will be refunded or adjusted against brokerage at end of 3 months. This influenced us to open account with IDBI Paisabuilder, unfortunately this peron kept on saying that he will ensure that this will happen and after 5 months we are told that the scheme is not applicable to our accounts and is not accepting any calls after this. we feel cheated that a respectable entity like IDBIPaisabuider is having such employees who are ready to give false commitments and promises. I would like to advice all customers to ask for written confirmation so that such issues are avoided. These days every corporate entity sends its salesperson and we accept what the sales person says, its really unfortunate that IDBIPaisabuilder is also doing same things. I request if any one can tell me what to do and how can I take appropriate action against such false promises and also get our money back.
55. RITUVARMA   I Like It. |Report Abuse|  Link|November 30, 2007 8:19:47 AMReply
i have wonderful experience with icici direct. com. it is best brokerage house in india. happy investing
54. Ganesh   I Like It. |Report Abuse|  Link|November 26, 2007 6:31:35 AMReply
Please let me know, in which bank i open demat account so that i got flawless service along with low brokrages
Please guys let me know its urgents
53. Amit Sarda   I Like It. |Report Abuse|  Link|November 25, 2007 5:54:19 PMReply
I have trading account since last five years and closed last Monday because of flood in Mumbai in 2005 they lost the record. Maintain record in good condition is their responsibility. They have demanded to resubmit the record and I have submitted twice one at Shivranjani Branch, Ahmedabad and second at Sardar Square, nr. Vastrapur Lake, Ahmedabad. I have acknowledged of submitted record. Even though they have suspended my account and I have only one option that I have selected to close the account.
52. Jay   I Like It. |Report Abuse|  Link|November 19, 2007 10:20:45 AMReply
ICICIDirect sucks it never opens during peak hours and frequently I get a BEA exception. who the heck that develped ICICI Direct application?
51. Kamlesh   I Like It. |Report Abuse|  Link|November 16, 2007 9:24:48 PMReply
1. I possess demat a/c with ICICIdirect. It charges Rs. 0.75/Rs. 100 of trading. This is too much, compared with other DPs. Do they (ICICI direct) bargain for lower brokerage rates?
2. If I get open anew demat a/c with another dp & transfer all my holding to that, how much they (icici direct ) will charge for off market transfer?
50. ashok dixit   I Like It. |Report Abuse|  Link|November 14, 2007 11:41:28 PMReply
I am having very bad experience of the icici bank demet and banking survice.never support the custoemr,most unreliabel bank,opereted by untraind uncultured staff.
49. prasad   I Like It. |Report Abuse|  Link|November 13, 2007 9:51:25 PMReply
sorry abt 4-5 hrs
it takes 15-20 minutes to fill and submit.
it takes 4-5 hrs to see the lots of shares you transfered in demat account.
regards,
Prasad
48. prasad   I Like It. |Report Abuse|  Link|November 13, 2007 9:47:37 PMReply
For message no 58
Hi Praneet,
you can visit the nearest icici bank that offers demat services and fill TFID booklet.
in this booklet you will have forms
you just have give the icici demat account number to which you want to tranfer and provide the share name and sign below.
visiting the nearest icici branch will help you fill the form if you have any queries.
its fast and easy mode.
it takes 4-5 hrs only.
Regards,
Prasad
47. Praneeth   I Like It. |Report Abuse|  Link|November 1, 2007 7:28:14 AMReply
Hi Guys,

Can anyone let me know what is the procedure to transfer shares from 1 ICICI DEMAT account to the other ICICI DEMAT account.

Thnks,
Praneeth.
46. Sat   I Like It. |Report Abuse|  Link|November 1, 2007 1:10:54 AMReply
1) icici direct have very high brokerage.
2) Web site is slow when trading volume is more.
3) Web site User Interface is good.

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