worst service. My account was locked because of they loosing my application form in Mumbai floods. For last 2 months I'm trying to open the same with out any success. PL DO NOT OPEN A ICICI DIRECT ACCOUNT. There customer service, Nanganullur branch, ICICI's Teynampet office everybody had given literally 100s of promises for collecting form but nothing has happened. I went & submitted the form in Nanganullur but till date it is not reflected in the system. I'm moving out of ICICI for sure.