Unlimited Trading @ Rs 899 per month - Prostocks

ICICI Direct Consumer Complaints

ICICI Direct Detail

ICICI Direct is a retail trading and investment service from ICICI Securities, the largest retail stock broker firm in India offering a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group, India's top financial service provider offering banking and other financial services. ICICI Securities offers 'online trading and investment' services to over 20 lakhs customers through ICICI Direct (ICICIDirect.com). ICICIDirect.com is the flags... Know more about ICICI Direct

Complaint against ICICI Direct Broker

Contact ICICI Direct - Request Call Back
Name:Phone
EmailCity
State
Are you a day trader?

ICICI Direct brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the ICICI Direct customers. The ICICI Direct consumer complaints report analyzes the ICICI Direct online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against ICICI Direct broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The ICICI Direct complaint no. report also provides ICICI Direct’s number of active clients. This shows the growth of the broker year on year.

ICICI Direct Consumer Complaints

Exchange Financial Year Number of Clients   ? Total Complaints  ?
BSE 2019-20 255,134 12
NSE 2019-20 934,585 104
BSE 2018-19 250,225 25
NSE 2018-19 830,661 161
BSE 2017-18 417,147 84
NSE 2017-18 798,355 153
BSE 2016-17 296,286 21
NSE 2016-17 618,359 132
BSE 2015-16 308,908 27
NSE 2015-16 560,438 153
BSE 2014-15 243,808 43
NSE 2014-15 594,714 161
BSE 2013-14 2,454,063 62
NSE 2013-14 500,733 148
BSE 2012-13 2,202,803 81
NSE 2012-13 2,103,212 192
BSE 2011-12 2,001,501 59
NSE 2011-12 1,942,014 144

ICICI Direct complaint at NSE

2019-202018-192017-18
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year
No. of active clients934585830661798355
No. of complaints received *104161153
Resolved through the exchange90155153
Non actionable **000
Advised / Opted for arbitration000
Pending for redressal with exchange1460
No. of arbitration filed by clients423
Decided by arbitrators in favour of the clients313
Decided by the arbitrators002
Pending for redressal with arbitrators110
% of No. of complaints as against No. of active clients0.010.010.01
% of complaints resolved as against complaints received86.5396.27100

ICICI Direct complaint at BSE

2019-202018-192017-18
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year477720343575393954146
No. of active clients255134250225417147
No. of complaints received *122584
Resolved through the exchange112481
Non actionable **000
Advised / Opted for arbitration123
Pending for redressal with exchange115
No. of arbitration filed by clients002
Decided by arbitrators in favour of the clients002
Decided by the arbitrators002
Pending for redressal with arbitrators000
% of No. of complaints as against No. of active clients00.010.02
% of complaints resolved as against complaints received91.679696.43

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

Contact ICICI Direct

Name:Phone
EmailCity
State
Are you a day trader?


5 Comments

Anup
5. Anup  Dec 20, 2019 17:02 I Like It. | I Don't Like It. | Report Abuse Reply
Icici direct square off options bought 7 days before expiry without customer consent or information, for all in the money trades , causing huge loss to traders , and their customer service give illogical reasons and could not provide solutions for multiple problems raised. Icici ask for full money in option trading also, in last week of expitor square of all options without client consent very disappointed and working on legal complaints against them
SANJAY KUMAR
4. SANJAY KUMAR  Apr 4, 2019 10:25 I Like It. | I Don't Like It. | Report Abuse Reply
Dear sir plz you call back me.
Sanjeev
3. Sanjeev  Feb 5, 2016 09:01 I Like It. | I Don't Like It. | Report Abuse Reply
Brokerage is too much.
deepak pawar
3.1. deepak pawar  Feb 5, 2016 09:02 I Like It. | I Don't Like It. | Report Abuse
Good service always comes at a cost :)
Sanjeev
3.2. Sanjeev  Apr 23, 2017 22:44 I Like It. | I Don't Like It. | Report Abuse
Hi Deepak,
I agree with you that good service comes at a cost but if the cost is too high it doesn''t make sense. The profit you makes reduces significantly. I had a icici account for over 7 year but now moved to a discount broker. The service is not bad but savings are great.

I still use ICICIDirect for IPO''s. If any shares are allocated, I transfer it to my other broker account and sell it from there.

Sanjeev
Hemant
2. Hemant  Mar 3, 2019 18:23 I Like It. | I Don't Like It. | Report Abuse Reply
Last year i opened a salary account and by default i was given free demat account, now this year 700 rs is charges AUM, I HAVE 700 approx share in that account, even customer service is not ready to close the account, i am not in a position to visit back.
Please go for discount brokers this faltu bank is really disgusting
BRAHAM
1. BRAHAM  Sep 5, 2018 22:34 I Like It. | I Don't Like It. | Report Abuse Reply
ICICIDIRECT charges the highest brokerage amongst all the brokers & gives the least benefits. Further there is no response for days from the icicdirect unless one write again & again

Need help choosing the right broker?

Name:Phone:
Email:City:
State:
Are you a day trader?



Message Board

Stock Message Board



Search Chittorgarh.com:

Chittorgarh.com Mobile Apps:

Download Android App Downlaod iOS App