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Zerodha Customer Reviews, Complaints and Feedback (Page 26)


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Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds. Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde... Zerodha Review

Zerodha Special Offer

Free stock trading and mutual funds

  • Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
  • Brokerage-free Direct Mutual Fund investment + +
  • Trade with the best trading platform in India.

This is a limited time offer. Open an instant Zerodha account online and start trading today.

Special Offer: Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

572 Comments

72. Amudha   I Like It. |Report Abuse|  Link|December 14, 2012 9:49:45 AMReply
Under the head Other Broker Hidden charges), it is mentioned that "Standard NSE charges, transaction charges and statutory levies are charged". It is not correct. As per NSE circular No.NSE/F&A/13029 dated 7-9-2009, the maximum transaction charges levied by Nse is Rs.190 per cr of turnover, and the minimum is Rs.175/cr, for Futures segment.This is the amount charged by other brokers also. But Zerodha charges its clients Rs.490/cr. In Options segment, Nse charges Rs.5000/cr of premium, but Zerodha charges Rs.8000/cr. It is a wrong charge under the guise of "statutory levies".
72.1. sathish   I Like It. |Report Abuse|  Link|June 23, 2013 3:15:37 PM
thanks for ur informations
71. Akhil   I Like It. |Report Abuse|  Link|December 10, 2012 12:14:08 AMReply
Ihad earlier used kotak securities which charged me unnecessarily..now after shifting to zerodha,am making a lot of savings.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Above Average
Customer Service - Excellent
Overall Experience - Excellent
70. Amit   I Like It. |Report Abuse|  Link|December 8, 2012 10:31:30 PMReply
I have one question on Zerodha. Please provide authentic answers.

I was comparing it with one other brokerage and "After Hours Trading" was not ticked. Does that mean I cannot even place an order when market is closed. With my previous online broker, I always placed orders after hours so that it goes to exchange next day.
70.1. Chittorgarh.com Team   I Like It. |Report Abuse|  Link|December 9, 2012 8:43:12 AM
Dear Amin,

We have corrected the information now.

Zerodha now allows After Hours Ourders (AMO) facility on the new trading platform ''Zerodha Trader''.

70.2. Amit   I Like It. |Report Abuse|  Link|December 9, 2012 8:57:02 AM
Thank you for the correction.
69. dattaak   I Like It. |Report Abuse|  Link|December 1, 2012 9:01:53 PMReply
The software platform is excellent including back office.The services offered are also satisfactory.They have to establish 3 in 1 account in course of time so that they will be No. 1 in India
68. Kamal   I Like It. |Report Abuse|  Link|November 20, 2012 1:18:50 AMReply
I have had excellent experience with Zerodha in terms of brokerage and customer service!!!

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Excellent
67. kamal   I Like It. |Report Abuse|  Link|November 16, 2012 9:44:14 AMReply
Another Cons of Zerodha is the trading hours which one can trade with. It is up to 3:10 p.m. only
67.1. Amit   I Like It. |Report Abuse|  Link|December 9, 2012 9:01:01 AM
Kamal, Is this something you experienced or read it on the site. If you see my comment # 68, they have updated that "After Hours" order placement is allowed. Your input would be appreciated.
66. Manish   I Like It. |Report Abuse|  Link|November 15, 2012 10:23:43 AMReply
I have demat with geojit can I open only Trading Account with Zerodah and link it to my Geojit Demat. I asked Geojit they told that they wont ANNual Maintenance Charges) there is no any other charges or fees for the shares to get settled in DEMAT. Kindly Clarify my Doubts.
65. Sudarshan   I Like It. |Report Abuse|  Link|November 4, 2012 12:27:22 PMReply
Intricate margin, i.e. much higher problems with their margin calculations and other problems. Day time one margin and after 2 OR 3 their margin balance changes, who knows all these bakwas thing. I got Rs8100 loss with their policies, at that time I told to allow roll over but not cooperated. (I told to them i will approach legally)
Always some or other problems
It is not bad but certainly not Good service

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Below Average
Overall Experience - Below Average
64. Priya   I Like It. |Report Abuse|  Link|November 1, 2012 1:30:04 PMReply
Good News for Zerodha Customers.

Zerodha is now offer trading at BSE through its ''Zerodha Trader'' platform.
63. Priya   I Like It. |Report Abuse|  Link|October 16, 2012 11:52:42 AMReply
The Hindu Business Like

Broking houses embark on branchless trading (Offer cheaper and more viable model)
Priya Sheth
Mumbai, Oct. 15

The pillars of the Indian retail broking model are slowly morphing into an e-broking structure without any physical presence. While most brokers are struggling to stay afloat in this uncertain market scenario, e-broking firm Zerodha is enjoying increasing business by the day.

Traditional brokerages do offer online trading facility to traders, but they do have physical branch in that area so that if there is any problem, traders can fall back on them.

Now even a number of bigger brokerages are betting big on the online brokerage model as it is a cheaper and more viable model.

To read more click:

http://www.thehindubusinessline.com/todays-paper/tp-markets/broking-houses-embark-on-branchless-trading/article4000189.ece

62. sujit das   I Like It. |Report Abuse|  Link|October 2, 2012 8:01:59 PMReply
can anybody tell me how i can see spot nifty and spot rupee in zerodha trader platform
61. Sujit das   I Like It. |Report Abuse|  Link|September 30, 2012 6:46:05 PMReply
Sir can anybody tell that one can trade in windows mobile in zerodha trader platform sujit das using zerodha since sept 2012
61.1. Vikram   I Like It. |Report Abuse|  Link|September 30, 2012 8:00:48 PM
Sujit,

Zerodha doesn''t provide mobile trading as of now. They are planning to launch it in next few months.

Vikram

61.2. ritesh bhatt   I Like It. |Report Abuse|  Link|October 26, 2012 4:26:46 PM
zerodha launching mobile trade software in november..
60. kishor m waychal   I Like It. |Report Abuse|  Link|September 29, 2012 9:52:51 PMReply
THERE IS FACILITY OF IMMEDIATE TRADE CONFERMATION DURING TRADING HOUR OF A TRADE DONE.
59. KULBIR KUMAR   I Like It. |Report Abuse|  Link|September 22, 2012 11:22:32 PMReply
Zerodha management is very well. I hope it will provide suitable trading atmosphere for their customer.

Thanks,
Zerodha's Customer
kulbir kumar

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Kulbir is trading with Zerodha from Feb 2012.
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58. Shadab Waseem   I Like It. |Report Abuse|  Link|September 19, 2012 9:45:17 AMReply
Good software ie. NSE NOW , very very much better than odin.

Also I would like to add that for android system mobile trading software can be downloaded , very fast,clean and neatly build.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Excellent
58.1. Sharath   I Like It. |Report Abuse|  Link|October 6, 2012 9:11:29 AM
Hi, how long have you been using Zerodha, i want to get into active trading but on a small scale. Do you recommend Zerodha? Also please help with the link for the Android downof the trading app.
57. anupam   I Like It. |Report Abuse|  Link|September 17, 2012 6:07:59 PMReply
Some questions as till now i deal with my broking firm through sub-broker-

1. Forms and time to have active account? (only NSE trading)

2. Payments to be given or to be received? (Till now exchanging physically cheques with sub-broker)

3. Do you have any support office in Delhi?
57.1. Dhananjay   I Like It. |Report Abuse|  Link|September 23, 2012 3:54:45 PM
Hi Anupam,

Based on my experiance:
1. You can open account with zerodha in 3 days. It actually depend on how soon you can send back required documents to them.

2. All payment transfers are online. No physical cheques are needed.

3. Nope, Zerodha doesn''t have support in Delhi. But there phone support is pretty good and you shouldn''t have any problem. Visiting branch or sub broker is the thing of past. Now you can do each and very thing related to trading at your home or office.

Hope this will help.
Dhananjay
56. SAN   I Like It. |Report Abuse|  Link|September 14, 2012 8:41:07 AMReply
I Never had good experience with Zerodha. During the process of opening a/c it also gave me lots of headaches. There counter part DP a/c holder IL&FS has worst service. and both of then never coordinate.
Most annoying is that some charges have to pay directly by clients and some charges Zerodha deduct from ledger book. So clients always confused.
For example for AMC charges for DP a/c clients have to pay directly to IL&FS and most of the clients do not even know.
Zerodha never takes such responsibilities.

Customer service is quick done not mean that the broker is excellent or very good.

Zerodha has lots of drawback too.

Zerodha charges when you do the fund transfer from your bank.

Clients can not trade in BSE stocks, can not apply for IPO and can not apply for mutual funds or even bonds.

So far they only provide the service to trade in NSE stocks and FNO. Which is not enough for an investors.

In fact, more of less all brokers are same in my opinion.
55. sanjeev kumar   I Like It. |Report Abuse|  Link|September 9, 2012 5:39:06 AMReply
Zerodha's customer service is excellent but website usability is average.

Brokerege is above averege compared to India Infoline, Sharekhan, Anand Rathi etc
54. Chandrashekhar Pandey   I Like It. |Report Abuse|  Link|September 4, 2012 9:05:43 AMReply
The Zerodha is one of the best broker in India for providing quite good services at very reasonable rates. may they grow very fast in future to become No,1 brokerage hoof the WORLD.


Chandrashekhar Pandey is using Zerodha''s services since Feb 2012
53. Narendra Manral   I Like It. |Report Abuse|  Link|September 2, 2012 11:51:09 AMReply
Trading with zerodha is a wonderful experience. Brokerage .01%) seems to be higher for the small lots. Overall it seem good so far...

Rated 5/5 in all areas.

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Trading with Zerodha since Aug 2012
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