5paisa Customer Reviews, Complaints and Feedback (Page 10)
-16.57% 544,270 Clients
5paisa Account Opening Enquiry
FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today.
5paisa.com is a leading online stockbroker offering discount brokerage services to retail investors in India. 5paisa Capital Ltd is a publicly-traded and professionally managed company promoted by IIFL founders. As of March 2021, it has over 1.2 million clients.
5paisa online trading is available in equity, commodity, and currency at BSE, NSE, and MCX. It is a flat rate discount stockbroker. It charges a flat 20 Rs brokerage irrespective of the size of the trade, segment, or exchange.
5Paisa ...
Special Offer: FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today.
Does exactly what is the name, Third Class service never open the account with 5paisa I opened the A/c with 5paisa and with in one month submit the closure form for closing the A/c. Reason: 1. DP Charges : They charged the DP charges on every transaction, while your transaction is on T1 day and if you have 100 shares of xyz company and sell it at same time and your shares sells in 3 slots like 20, 30 and 50 (depends on exchange price trigger) then 5paisa charged the DP charges 3 times (29.5x3) while as per the rule only single DP charge applicable on one demat exit.
2. Cheap customer care service. 3. If you have any problem related to your share transaction then they charged Rs. 100 for one call. 4. when I apply the Closure form they reject it after 25 days with out a valid reason again I need to submit the new Closure form but this time I complaint this with the CDSL and as well as SEBI. and finally after 40 days my A/c closed after so many complaints with SEBI and CDSL.
dear 5paisa =broakrge charge -good =trading platform market open hone ke bad apene aap update ya blink krna chahiye, ye facilities nhi h aapme =customer service aur customer satisfied ye aapme improve krna chahiye
@dear 5paisa sirf feedback aur rating karwane se kuchh nhi hoga jab tak aap customers ke problem solve nhi krte aur aapke over all problem solve nhi krte
one of the worst company i cant understand margin calculation and i get profit 1k but my amount going( - ) high risk company to trade dont choose this company now time is 3 am i cant sleep bcz i lose my amount 10k with out my evidence this one of the worst company
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
5paisa capital is third class software Don't subscribe it, becoz very poor operating than other platform other services are thired class like customer support, pay in & payout processing is harassment me and software operation make loss at the time when u book ur profit
Brokerage - Excellent Account Maintenance Fees - Average Website Usability - Above Average Customer Service - Very Poor Overall Experience - Above Average
1. Mobile app is poor in comparison to Zerodha. 2. You cannot add options scripts by using mobile app. You have to use pc. 3. They don't show your buying price for profit or loss considers last day closing price. 4. Fund addition is also slow if your bank is not in their internet banking list.
Ratings:
Brokerage - Average Account Maintenance Fees - Average Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
i added Money (25-May-18) to my trade account, after that I able to see updated money, but all of sudden when I see again that amount came to 0. But when i tried to use that money for buying shares, margin is 0 unable to buy shares. They informed it will get update on 28. Why this much time require. By that time share price will get change. All our plans of investing will go to vain. And to ask my issues I can't be able to contact customer support too. It most of the time says busy and asked me to wait 20 min on phone. As a customer Iam facing lot of issues.
I agree with that customer support is very poor. They don''t know which answer has to provide and how to find information. If you contact 3 customer you will get 3 different answer.
Apart from brokerage charges they will charge below charges as well. which I was not aware and not sure about if other company also charge.
Service Tax STT Stamp Duty DP Charges CDSL DP Charges
I am just annoyed & frustrated with the kind of service provided by 5Paisa, rather I can say there is no service at all, n number of times I have sent mails & chased again & again with no ownership from 5paisa at all, currently also, I have been chasing since last 5 days for IPO confirmation form but just no reply at all, I don't really understand why does 5paisa offer product to public if they do not have any service at all, there is no rating below 1 so I had to choose 1 otherwise service is just pathetic from start of my account opening, only until account was opened they were calling me frequently but after that it is just worst, also they promised to refund initial fees if I keep 25000 margin for first month but they did not keep their promise/offering, ending my feedback here as otherwise it would never end
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Below Average Customer Service - Very Poor Overall Experience - Very Poor
not a single thing i can say that i like about 5 paisa leverage not good, none of the cover orders brokerage also is not too low additional charges taxes apply each time desktop workstation known as trade station the most third class trading platform searching for some good point as compared to other brokerages
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
they requested to open account free of cost ( they will reverse your rs. 650 after opening account).I was told that If I will keep a balance of 25000 or securities equal to 25000 for a month they will refund the account opening charges but now denying
Once you trap in their hands, they simply denies for reversal This is my experience
Ratings:
Brokerage - Ok Account Maintenance Fees - not refunding Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
5 paisa is conning to customer, they will ask you to open account free of cost ( they will reverse your rs. 650 after opening account) Once you trap in their hands, they simply denies for reversal This is my experience In my case mr rajindar mob. 9650116009 has asked to open account at free of cost Now their team is denying I suppose to contact consumer court
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Yes you are 100% correct. They were told that If I will keep a balance of 25000 or securities equal to 25000 they will refund the account opening charges but now denying
5 paisa is conning to customer, they will ask you to open account free of cost ( they will reverse your rs. 650 after opening account) Once you trap in their hands, they simply denies for reversal This is my experience In my case mr rajindar mob. 9650116009 has asked to open account at free of cost Now their team is denying I suppose to contact consumer court
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
am not getting proper reply from customer care relating to my account,very bad response.During account opening they assured me 15 times exposure but they are giving 2 times false committments.
There is no transparency between you and customer also customer service executives never taking care of customers issues. We are here to earn money for us but not for you. You should maintain genuine in your business.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
What you are saying is true is it so... we are here to earn...you are saying that they wont give calls and they wont guide their customers in a good manner to get a profit
Very bad Services all time from customer care sides. every time charged unnecessary charges Dp & late wrong payment charges. very very poor company it is looting clearly.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
There are many charges. DP charges, CDLS Charges etc. Small investors not getting that much profit as charges for maintaining account 5 paisa account.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Very Poor Website Usability - Average Customer Service - Average Overall Experience - Below Average
Third Class service never open the account with 5paisa
I opened the A/c with 5paisa and with in one month submit the closure form for closing the A/c.
Reason:
1. DP Charges : They charged the DP charges on every transaction, while your transaction is on T1 day
and if you have 100 shares of xyz company and sell it at same time and your shares sells in 3 slots like 20, 30 and 50 (depends on exchange price trigger) then 5paisa charged the DP charges 3 times (29.5x3)
while as per the rule only single DP charge applicable on one demat exit.
2. Cheap customer care service.
3. If you have any problem related to your share transaction then they charged Rs. 100 for one call.
4. when I apply the Closure form they reject it after 25 days with out a valid reason again I need to submit the new Closure form but this time I complaint this with the CDSL and as well as SEBI.
and finally after 40 days my A/c closed after so many complaints with SEBI and CDSL.
and many more reasons