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5paisa Customer Reviews, Complaints and Feedback (Page 12)

-16.57% 544,270 Clients

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5paisa.com is a leading online stockbroker offering discount brokerage services to retail investors in India. 5paisa Capital Ltd is a publicly-traded and professionally managed company promoted by IIFL founders. As of March 2021, it has over 1.2 million clients. 5paisa online trading is available in equity, commodity, and currency at BSE, NSE, and MCX. It is a flat rate discount stockbroker. It charges a flat 20 Rs brokerage irrespective of the size of the trade, segment, or exchange. 5Paisa ...

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Special Offer: FREE Account Opening (Rs 650 waived) + Brokerage-free Mutual Funds + Trade at flat Rs 20 per order. Open Instant Account with 5paisa and start trading today.

226 Comments

6. sandip

| Link|October 5, 2017 5:12:06 PMReply

no bracket order.
no BTST order.
pay out in delay.
mobile platform need to improve.
good research tips.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Below Average

5. venkatesh

| Link|October 2, 2017 8:10:38 PMReply

Unable to contact customer care. All lines are busy. No dedicated service. Emergency Trading like Buy or Sell not suitable.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Average
Overall Experience - Average

4. Ajit Kumar

| Link|September 20, 2017 8:53:08 PMReply

Its Customer service is very Poor, no value of the word of a manager.

if you have extra money you can go with it.

Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

3. Prashant Zilpelwar

| Link|August 18, 2017 7:58:37 PMReply

App is doing wel but tips are not very useful, they should give some margin to clients

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Average
Customer Service - Average
Overall Experience - Above Average

2. Subhajit Ghosh

| Link|August 3, 2017 12:36:09 PMReply

Very good fee structure and Mobile app/Web portal UI is very easy to use. Trading calls are very effective and accurate on about 70-80% times.

Customer support is very prompt to respond to queries.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Excellent

1. vivek singh

| Link|July 18, 2017 3:32:48 PMReply

Overall service, lowest brokerage fee with quick customer support.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

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