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Zerodha Customer Reviews, Complaints and Feedback (Page 4)


12.99% 7,223,525 Clients

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Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds. Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde... Zerodha Review

Zerodha Special Offer

Free stock trading and mutual funds

  • Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
  • Brokerage-free Direct Mutual Fund investment + +
  • Trade with the best trading platform in India.

This is a limited time offer. Open an instant Zerodha account online and start trading today.

Special Offer: Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

572 Comments

512. Rakesh   I Like It. |Report Abuse|  Link|October 23, 2021 1:32:41 AMReply
I requested many times to approve F&O segments but have not any response from customer care

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
511. vani   I Like It. |Report Abuse|  Link|September 17, 2021 2:40:42 PMReply
hi,
i have a doubt. pls tell me, after selling the share (cnc) its going high.can i exit the position and buy back it again? if yes, is any penalty for that? and can i buy my old market rate?
511.1. Mak   I Like It. |Report Abuse|  Link|October 20, 2021 3:08:45 PM
go for Short sell
510. Anup S   I Like It. |Report Abuse|  Link|October 3, 2021 4:37:33 AMReply
Kite is the best platform. Ideas and new updations are done in Zerodha which would be helpful for a common man.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Research Capabilities - Average
Customer Service - Above Average
Overall Experience - Excellent
509. A Saravanan   I Like It. |Report Abuse|  Link|July 26, 2021 11:52:04 AMReply
Among HDFC, ICICI Direct and Zerodha I used, Zerodha is the Best trading platform with least brokerages.


Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent
508. Mohammad Aqib   I Like It. |Report Abuse|  Link|August 1, 2021 10:50:39 PMReply
Your fundamental analysis data are poor.
We need to use tickertape for Fundamental analysis which is time consuming.
Why not you provide more data about the companies.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Above Average
Overall Experience - Above Average
508.1. GURURAJ KULKARNI   I Like It. |Report Abuse|  Link|September 23, 2021 8:30:09 PM
Better,refer any other full service brokers like Angel,religare etc
507. Ganesh wakchaure   I Like It. 1|Report Abuse|  Link|September 1, 2021 11:44:29 AMReply
I have buy today BANKNIFTY share price .buy trading was going in profit 4000 to 5000 thousand rupees but I have try to sell market order but didn't sell .then my stoploss hited. What is the reason I didn't know I loss 1000 thousand rupees. Very bad experienced to me from zerodha. I also was trying to reach customer care but customer care not responding n didn't connected I was waiting 30 mintues and hold call of zerodha. I am realy very glad because I loss 1000 rupee
506. VIKRAM   I Like It. |Report Abuse|  Link|September 17, 2021 11:15:38 AMReply
VERY BAD SERVICE COSTLY ON CHARGES WHEN I CALL FOR ISSUE NO CUSTOMER SUPPORT, IT SAY NOT BROKERAGE BUT CHARGES DEBITED TO ACCOUNT
505. Lakshay Vaish   I Like It. |Report Abuse|  Link|September 5, 2021 3:12:31 PMReply
Worst customer support. They didn't even read your mails just reply from the subject by copy paste FAQ with it's link.
Lazy customer support people.
Late reply.
Forgets important notifications.
Didn't inform about short selling.
Etc etc. At least 2 glitches in app every month.


Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
504. Digbijay Das   I Like It. |Report Abuse|  Link|March 5, 2021 8:11:55 PMReply
The service of ZERODHA is **** negative, these days they are not allowing to hedge your position and asking to trade in a range, its a very unsatisfactory service they are providing. However FEW CLIETS THEY ARE GEETING THIS FACILITIES TO BUY FAR OTM OPTION TO HEDGE BUT FOR LOW CAPITAL THEY ARE NOT ALLOWING US, THEY ARE LUTTING TO RETAIL TRADER, MOREOVER WHEN I ASKED AND SAID THAT WHY THIS IS HAPPENING THY ARE NOT RESPODING, THEY DONT HAVE ANY PRPRER CUSTOMER SERVICE, IDIOTIC ZERODHA PORTAL.

WE HAVE A GROUP OF 150 PEOPLE RETAIL TRADER HAD PLANNED TO MOVE TO ALICEBLUE, THIS ZERODHA IS WASTE OF MONEY AND TIME.

I ASKED TO GOVT TO BAN THIS AS ITS NOT DEALING EQUALLY TO ALL CUSTOMER.

MY RECOMENDATION NEVER NEVER GO TO ZERODH, I THINK THE OWNER HAS EARNED MUCH MONEY THAT HE HAS NOT EXPECTED HENCE TIME CAME TO SINK THIS BUSINESS. THERE ARE MANY SERVICE PROVIDER NOW AT VERY LOW COST.

504.1. gargi   I Like It. |Report Abuse|  Link|April 15, 2021 6:00:34 PM
hi...can you please advise me the best broker for intraday trading
504.2. H Ramesh   I Like It. |Report Abuse|  Link|August 22, 2021 10:15:47 PM
I agree
503. H Ramesh   I Like It. |Report Abuse|  Link|August 22, 2021 10:14:16 PMReply
Every thing is OK But I am not allowed to buy Far OTM Options , which is not allowing me to trade in Option strategies. Feel bad.
502. R P Meena   I Like It. |Report Abuse|  Link|August 15, 2021 6:52:48 PMReply
if a client facing some difficulties, u should have to develop a auto guide tools

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Average
Customer Service - Average
Overall Experience - Average
501. Mukesh   I Like It. |Report Abuse|  Link|August 15, 2021 12:10:34 PMReply
If you invest in share market by zerodha. I am tell you slowly slowly loose your money. I lost my 60000 Rs. In two years
500. Sagi   I Like It. |Report Abuse|  Link|August 14, 2021 11:24:35 PMReply
I am using it since 2020 in my twenty years old online experience. Kite web is fast but not comparable to a trading terminal. Pay out is average.


Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Very Poor
Customer Service - Average
Overall Experience - Above Average
499. Peeush AGGARWAL   I Like It. |Report Abuse|  Link|June 17, 2021 12:29:25 PMReply
जरोदा प्लेटफार्म पर लाइक करने जैसा खास कुछ भी नहीं है। लेकिन नापसंद करने के लिए सबसे बड़ा कारण यह हो सकता है अपने प्लेटफार्म पर आने वाले नए कस्टमर के लिए इनके पास कोई भी कॉलिंग प्रोग्राम या सपोर्ट देने का मैकेनिज्म नहीं है नए कस्टमर से कमाई पूरी करनी है लेकिन किसी तरह की मदद नहीं करनी

Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Average
Research Capabilities - Very Poor
Customer Service - Below Average
Overall Experience - Below Average
499.1. राकेश गर्ग   I Like It. |Report Abuse|  Link|August 11, 2021 1:50:41 PM
पूर्णतया सहमत ,जिरोधा को अविलंब इस पर विचार करना चाहिए एवं ग्राहक कि संतुष्टि / शंका निवारण के लिए फोन सुविधा परंभ करनी चाहिए
498. Raj Kumar Gond   I Like It. |Report Abuse|  Link|August 11, 2021 10:14:27 AMReply
Bakwas broker customer ki baaton ka jawaab nahi detey hain. ticket jenerete karney ke baad bhi jawab nahi detey hain. bahut bakwah company hai. koi stock sell karo to sell nahi ho paata hai. mainey Dolat investment ka stock buy kiya tha to aaj price nichey girta chala jaa raha tha jab mainey sell karney kii kosis kiya to OTP, TPIN generate karney key liye keh raha tha jab tak OTP aur TPIN generete kiya lekin sell nahi huwa. invalid bata raha thaa.bahut der ke baad me sell huwa lekin tab tak kaphi nichey stock gir gaya thaa. Merey hisaab say bahuyt kharab broker hai. Do din say sell karney ki kosis kar raha tha. kisi ko recommend nahi karunga. subko mana kardunga.
497. Rakesh chandrakar   I Like It. |Report Abuse|  Link|August 5, 2021 2:35:53 PMReply
Worst Stock broking company. There is no responsible person in this company who can resolve customers issue. I bought Powergrid stock in 163 rs, but in there system it is shwoing 233 rs. they deducted 70 rs per share extra amount. I wrote mail to there customer care team 3 days ago. but no response yet. 1 month before i write to them for other issue but till now i have not received and clarification. Don't Open your demate account with this broker.
496. Trushnaben Tapodhan   I Like It. 1|Report Abuse|  Link|July 25, 2021 6:38:24 PMReply
Please remove AMC 300rs charges
And referral brokrage not received.its not fare

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Research Capabilities - Very Poor
Customer Service - Excellent
Overall Experience - Above Average
495. venkata   I Like It. |Report Abuse|  Link|July 23, 2021 9:37:26 PMReply
very unfair one spot options can be bought fit hedging meant to make loss for customers will not survive for long

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Very Poor
Overall Experience - Below Average
494. Assif   I Like It. |Report Abuse|  Link|July 17, 2021 11:17:06 AMReply
The Claim Zerodha is the best broker is no more Valid for F&O. I have hard time placing orders for options. all the times the strikes are blocked and work around needs lot of fund margins and like a firefighting. You get sweat before u place orders. Worst experience .They have lot of customers, hence performance deteriorates and totally not worthy for options.
493. Jairaj   I Like It. |Report Abuse|  Link|June 25, 2021 4:37:25 PMReply
Worst back office support. When we call for any issue need to listen IVR than wait time. Dude this is share market every second matters but they DONOT UNDERSTAND. For any issue need 24 hrs so if u stucked in any souda ,no one will help. Worst services. THEY SHOULD DEPLOY OFFLINE 1:1 SERVICE TO CUSTOMERS OTHERWISE THEY WILL LOSE CUSTOMER BASE

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