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Kotak Securities Customer Reviews, Complaints and Feedback (Page 19)


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Incorporated in 1994, Kotak Securities Ltd is a full-service stock broker offering 3-in-1 account (Bank + Trading + Demat Account) to retail investors in India. It offers investment in equities, derivatives (equities, commodities, currency) and mutual funds. It also offers services like Research SMS, margin trading, depository services and third-party products like insurance. The company also provides direct access to the US markets. Kotak Securities is a subsidiary of Kotak Mahindra Bank, one ... Kotak Securities Review

Kotak Securities USP

What makes Kotak Securities different from the competition?

  • 25+ years of experience.
  • Part of prestigious Kotak Mahindra Bank.
  • Offer 3-in-1 account (Bank + Trading + Demat Account)
  • Physical presence in 393 cities.
  • Free Technical, Fundamental, Derivatives, Macro-economic and mutual fund research.
  • Different brokerage plans to suit your needs.

Kotak Securities Special Offer

Kotak Securities Trade Free Plan

Open a 3-in-1 account and get:

  • Brokerage-Free Intraday trades (Equity and F&O).
  • Flat Rs. 20 per trade brokerage in F&O

Interested in opening a trading account? Open Instant Account Now

Special Offer: Kotak Securities - Pay ZERO Intraday Brokerage + F&O Rs 20 per trade. Open Instant Account Now

455 Comments

95. Pitchai Devarajan   I Like It. |Report Abuse|  Link|December 27, 2013 9:13:35 AMReply
The Brokerage charges of Kotak Securities is very high. I have been with them for 8 years and I strubbled upon this website, and to my suprise I have been paying higher brokerage for my Option Trading. I seriously do not know how they are suviving.
95.1. Manju   I Like It. |Report Abuse|  Link|January 4, 2014 10:36:59 AM
Yes I agree
94. KVR   I Like It. |Report Abuse|  Link|December 18, 2013 7:19:44 AMReply
Kotak Demat does not work on mobile phone with windows OS. The brokerage charges are very high and many hidden charges. Kotak DEMAT a/c not advisable for small investors. they will eat into investors profits. The only merit with kotak is the trading platform is easy.
94.1. Sid   I Like It. |Report Abuse|  Link|May 18, 2014 3:39:47 PM
I recently opened my account in Kotak Securities .My demat and trading account is not yet activated. was reading these reviews :

My relationship manager told to me that for corporate users , the brokerage value is low , like , Rs 0.20 per 100 Rs. Therefore If I''m buying shares worth of rupees 1000 total , then I have to pay (1000/100)*0.20 = 2 Rs as brokerage value.

After reading this comments tried to reach out to my relationship manager. If these comments are true , then it will be very bad for me.
93. nk   I Like It. |Report Abuse|  Link|December 13, 2013 12:14:50 PMReply
I wanted to open online trading.what are the records must be given?what are the brokerage charges?is it apply for one side or to side
92. Malik ullah   I Like It. |Report Abuse|  Link|December 4, 2013 4:44:09 PMReply
I have opened demat account.. and i had been promised to get an offer of 1000 rs free share of any blue chip company.... i used to call kotak security team but every time they promised to give that offer ASAP..its been 2 months i have been following up..and there is no follow up from there side nor even they care to answer the queries..

i have a very bad experience and i am going to close it ASAP...
91. A Gupta   I Like It. |Report Abuse|  Link|November 20, 2013 5:44:12 PMReply
I have been offered a "Advance Plan", which offers to refund full brokerage along with Service Tax. The plans are for Rs.7500, Rs.10,000, Rs.25,000, Rs.50,000, And Rs.1,00,000 Valid for one year. Suppose I chose a plan of Rs.7500 for 12 months and generate a brokerage of Rs.6000 then fee of Rs6000 would be reversed to my account. if the brokerage generated is Rs.10000.00 then only fee of Rs.7500 is reversible as the maximum amount reversible is the advance fee. The reversible will be done on monthly basis till the end of tenure.I am also told that I can pay additional advance brokerage in between to avail the reversible. Is this true?A.Gupta
90. umar   I Like It. |Report Abuse|  Link|November 12, 2013 8:35:37 PMReply
that is very bad service
i ask to d office that when u r going to deposit my cheque they told me that it is not possible before deiwali u can cash
bt they deposit my cheque before diwali and it is bounce
atleast confirm once before deposting realy irritating
90.1. umar   I Like It. |Report Abuse|  Link|November 14, 2013 4:13:15 PM
what is procedure to deactive demat account of kotak
90.2. kotak securities   I Like It. |Report Abuse|  Link|November 18, 2013 10:52:35 AM
Hi Umar,

We would like to get in touch with you to understand your concerns. Request you to share your client id here for us to progress matters further.

Regards,
Team Kotak Securities.
89. RRitesh   I Like It. |Report Abuse|  Link|November 9, 2013 10:43:42 PMReply
On 8 august I jobbing of rs 150000 and paid 450 as brokerage other charges how can survive with such high brokerage of kotak securities
89.1. uday   I Like It. |Report Abuse|  Link|November 10, 2013 9:19:18 PM
kotak Brokerage charge too high such as other brokerage......
I have 2 demat a/c... SBI & KOTAK...
and i will close my kotak demat a/c.....
88. UDAY   I Like It. |Report Abuse|  Link|November 5, 2013 9:58:36 PMReply
when i open demat a/c in kotak sec. they told me a/c oppening charge 750. but when i open my new a/c in kotak sec. charge from me rs 1500. a/c opening charge + check bouncing 1200+350.

so my opinion don''t open demat a/c in kotak sec. bcoz many hidden charge in kotak sec....
87. Shabeer   I Like It. |Report Abuse|  Link|November 4, 2013 12:51:55 PMReply
Trading Platform is not upto the standard and no pop up share tips. Everytime, we need to open the tips tab by that time stock might have gone up or down.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Average
Overall Experience - Average
86. deb   I Like It. |Report Abuse|  Link|October 30, 2013 11:44:12 PMReply
hi iam a sub broker of kotak my rm often tells lies to me please do not provide such rm beackotak is unique
85. uday   I Like It. |Report Abuse|  Link|October 23, 2013 8:07:49 PMReply
I have 2 account, SBICAP & KOTAK..
AS MY OPINION SBI IS BEST FOR ME
BCOZ- BROKERAGE CHARGE,,,, KOTAK MINIMUM CHARGE RS 21 & SBICAP MINIMUM CHARGE 5 PAISA .........
84. bbkk   I Like It. |Report Abuse|  Link|October 18, 2013 3:06:28 AMReply
is there any margin loan facility ? if yes whst int.rate?
83. uday   I Like It. |Report Abuse|  Link|October 16, 2013 7:53:08 AMReply
brokerage charge the hole day or per order ?
82. UDAY   I Like It. |Report Abuse|  Link|October 16, 2013 7:50:05 AMReply
sir,
what is the kotak brokerage charged?
81. Sameer W   I Like It. |Report Abuse|  Link|October 3, 2013 7:35:21 PMReply
Hi,
I am a really frustrated Kotak customer.
I had an account with Kotak, and I usually trade less. I have a good Mutual fund portfolio. I decided to trade more this year and I found a great chance when the markets dipped. I wanted to buy my favorite sector "Banking". When I went to buy , I got to know my account is blocked as there was a fire at Kotak''s office in Mumbai. They didn''t care to inform me via phone. They said they had sent me an email, but in the pile of emails, I would have lost it. I will have to visit the branch and submit all the documents. Next I tried to close the account and open another in Kotak Bank DP. They rejected my request and again didn''t inform me, despite of sending all the docs. This is going for last 2 months, and I have lost a chance to make profits. At this point of time, I still have my trading account in an Inactive state. To reopen it, their executive had promised to visit, which never happened. I am now seriously thinking of moving out of Kotak and breaking 9 year old relationship. Enough is enough.


Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
80. Arivazhahan   I Like It. |Report Abuse|  Link|September 23, 2013 10:03:53 AMReply
The Keat pro x has a lot of defects like ..,,I cannot open more than 3 charts or the fact that there is no friendly.. Please do rectify it
79. shekhar singh   I Like It. |Report Abuse|  Link|September 17, 2013 7:07:11 PMReply
Can''t even get contract notes online for previous years. kotak charges Rs49 per contract note. website very slow. cash transferred on T+3 basis.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
78. farooque   I Like It. |Report Abuse|  Link|September 12, 2013 6:07:07 PMReply
plz develop app for windows mobile as early as possible i realy need it
78.1. Nitin Verma   I Like It. |Report Abuse|  Link|September 19, 2013 7:26:31 PM
I got a reply stating that the rates have been hiked on the basis of Company''s sole discretion,,,, how bad sole discretion without consideration for this investors.. very bady
77. Nitin   I Like It. |Report Abuse|  Link|September 9, 2013 8:11:06 PMReply
Please see the Link http://www.kotaksecurities.com/landingpage/Minimum-Brokerage-FAQs.htm that i received from kotak.
Brokerage costs would grow exponentially if this is implemented.
It would kill small traders and investor population with Kotak.
This kind of brokerage structure was the very reason why I had shifted few years ago from Angel Broking to Kotak.
This brokerage structure would hurt sentiments of Small Investors and traders like me. See the increase in brokerage in terms of %.. This is bad news. Every trade has to be equal or more than Rs 7000 for a person whose brokerage is 30 Paise in Delivery to be able to skip this bad scheme.

Amount       Current      Revised %Increase
100      0.3      2.5      733
250      0.75      6.25      733
350      1.05      8.75      733
400      1.2      10      733
500      1.5      12.5      733
750      2.25      18.75      733
1000      3      21      600
1250      3.75      21      460
2000      6      21      250
3000      9      21      133
4000      12      21      75
5500      16.5      21      27
6500      19.5      21      8
7000      21      21      0

This is not good..I am not happy and I certainly don''t want this structure of brokerage. Please do something about it.
76. RJ   I Like It. |Report Abuse|  Link|September 4, 2013 3:42:59 PMReply
What are the latest charges for following, I am planning to open a new account:
1. Account opening Trading/Demat/Savings)
2. Delivery/Intraday transaction charges
3. Yearly maintenance charges
4. Monthly maintenance charges
5. Any other charges?

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