Kotak Securities Customer Reviews, Complaints and Feedback (Page 18)

Hi,

Please AVOID Kotak Securities!! I am an existing customer(DP ID with Kotak Securities: IN300214) and how I pity myself for choosing this bank. They will NOT tell you all the charges and hidden charges will start appearing in your account 3 months after your purchases. So, if you do not follow your transactions carefully, they will slowly bleed you.
AVOID at all costs.

Hi Harsh,

Thank you for sharing your details with us. Our customer service team will get in touch to understand and address your concerns at the earliest.

Regards,
Team Kotak Securities.

I am a new customer of Kotak securities and its very bad to me so i open a a/c with it they take almost 1 month to open it and after that they only open
demat a/c but i told them for 3 in 1 its ok but i told them for online and they open it as offline and i am still waiting for change offline to online i called many they transfers my call round and round no one is try to help first they will said it will we convert with 2 days and your kit coming from Mumbai so please wait, I am till waiting for that, I must be close it after few days ..very bad experience

Don''t go for kotak, before opening account they will say one brokerage value after traded starting they will charge max brokerage value. i have experienced for 1month and now i m going to close account.
overall 1/5

Same problem in my case also, for opening 3 in 1 a/c they told 5000. But I have given all documents and I signed in all doc''s . Finally when I given cheque they asked me give cheque 20000, i asked y ? For opening a/c you have give 20000 in that time only we will open a/c. I surprised by this word''s becaI m working in union bank of india, central office , mumbai and I m doing trading from past 3 years with sbicapsec.
finally I told, even international banks also not taking this much money for opening a/c. I don''t want ur banks a/c.

Criteria Rating

1.AMC is high compared to other brokers 1/5
2.Customer service is very competent and professional 5/5
3.Minimum 21.40 per trade if it is below 10,000,
so it you trade 1000 5 times with different scrips, its 107/-
almost 1% brokerage, very poor 0/5
4.Brokerage value is good 0.3 for delivery,
0.03 for intraday/Futures 4/5
5.Excellent software and mobile app 5/5
6.You always have to maintain 1000/- balance in t
rading a/c with no interest 0/5

Overall 2.5/5

Dear Mr.Kumar,

Thank you for your feedback.

Regards,
Team Kotak Securities

Why forget the fact that APART from brokerage on Sell, for each sale of script you also need to pay 0.04% or around Rs 30 minimum? Try trading with these numbers...:-) So, basically every time you sell you pay almost double the charges than others...

Existing Customer

1. Charges are very high , which i realised after trading.
2. The sales executive lie a lot - during opening of account they show a very low brokerage, but on trading I find that lot of hidden charges were not explained .
3. The sales executive are not fully trained .
4. Kotec securities is not profitable for intraday traders - we lose lot of money gained on brokerage. I will not recommend this to any one

I second what Nithin has said. Enough warnings on this page for Hidden Charges with Kotak Securities. Still I made the mistake. Anyone else having time and money to waste on these hidden charges is welcome to waste on them..

thanks for saving me
me isi me account khulwane wla tha.....

Don''t believe on kotak securities. Too much hidden charges

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Excellent
Overall Experience - Below Average

Most bogus broker I have experienced. Don''t believe the person and the brokerage norms of this Brokerage firm. They are promising some thing when to open the account after that they telling some new norms and criteria regarding the brokerage. For best brokerage system you can open an account in "Trade Smart Online", which is the best brokerage company I have experienced in India. After cheating from Kotak Security I have switched over to Trade smart online.

My Account opening is in process, after reading all these reviews I am planning to close my account ASAP. Not even a single person has given good feed back.

I was new to trading. Planned to start a demat and trading account, while browsing found that kotak has a 3 in 1 trading account after which I applied online and got a call and executive visited to my place and explained that if I deposit 1 lakh rupee to open the account then my charge will be intraday .03 and future as .30 and a small amount in case of delivery charges. They even told that as I am new to this they will initially come n install the software and help to do trading. It was my biggest mistake to open an account with kotak as I have already lost thousands due to wrong promises and the brokerages are charged as they wish, even after my account has a balance of 1 lakh I got a mail stating that I have to pay 10,000 n odd immediately. When called the person who opened this account stating about the mail he asked me to ignore it and he is loud enough n telling that he explained the same to me n now I am lying. If immediate action is not taken I will close my account and go legally.

you can directly take legal action as they are doing the same for many persons, if once any one made them scare they will be change.
recommend you to take action quickly.

Dear sir,

I want to close my demat account i called sales executive for close the account he told me that closing charges will be 600Rs .Is this true or False.. Sales Executive has very rude behavior kindly please help me...

I have a very bad experience with kotak mahindra. bank as well as security both.
1) Brokerage charges are so high for small investors in intra day trading .i know company must be taking benefit of this in terms of money, but may be loosing customer definitely.
2) when i opened demat account with kotak security. their associates has not informed all necessary information.i just need kotak trading account.not saving account but they have opened kotak demat account linked with kotak saving account, in which it is mandatory to maintain a balance of min Rs.10000.what a sit.its a cheating. becaof poor information i have not maintained my saving account with required balance. so they have deducted total Rs. 5000 from my saving account. even though balance was going in negative no customer call from their end. and when i went to kotak bank and asked for the same.why money was deducted they do not have any answer for their mistake. why we are in kotak to make money or to loose money?

Please have a transparency in your system so customer will not be hurt.

Any way i will surrender my account ASAP.


Regards
Harish Bisht

I have trading account with kotak securities for many years. The trading platform is good. But they 3000-180.9-21.7-3.6-75.75-133)ALSO FOR STOCKS WITH VALUE LESS THAN Rs.100 per share Brokerage rate becomes almost 2 times due to increase in quantity of shares. If these huge "OTHER CHARGES" are reduced your profit will be good.

VERY BAD SERVICE
VERY POOR TRADING CALL
THEY JUST DO TRADING CALL TO GET INCENTIVES ONLY
I CLOSED MY A/C BCZ OF LOSS OF THERE TRADING CALL
AND I HAV TO TO CLOSE MY ACCOUNT BY LOSING MY 1000 RS PREPATID BROKERAGE AS WELL
REALY POOR
YOU CAN LOOSE MONEY WITHOUT TRAIDNG IN KOTAK

brokerage charge is very high in compare with ventura sec. Pls do something .................................
If u r profit is 400 than brokerage charge is below
total amt is 32000 rs
brokerage charge per security is 97 stt 32 tax is 7 and other charge is 6 rs total is 142 so u r total profit is 258 rs. Its very high..

Kotak securities has charged Rs 10 for sending contract note to my registered address as mails are bounce back from my mailbox and never communicate such problem to me.. Truly unfair.

Kotak securities is definitely better than ICICI sec, as far as website interface is concerned. They present your data succinctly and usefully.
Brokerage used to be good, but now they have increased their rates.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Average

All of sudden started to charge 21/- per transaction. It is too much for investor doing trasaction of small lot. If doing 10 transactions of 10 shares each then charges are 210/-. It is too much if transaction value is less than 5000/-.

Hi Team,

I brought 166666 Shares for the price of 0.09 per share Total value of the shares is RS 15000 and they are charged more brokerage charges then my share which is not at all acceptable
(166666 * 0.04=6666.64)

When RM came that time they said only on total value of the shares now they were says on Qty as well be care full with Kotak security. Really if you are decided to have trading account, please go for alternative

high brokerage, most of my profit goes out in brokerage ....going to move to some other broker

The Brokerage charges of Kotak Securities is very high. I have been with them for 8 years and I strubbled upon this website, and to my suprise I have been paying higher brokerage for my Option Trading. I seriously do not know how they are suviving.

Yes I agree