IIFL Securities Customer Reviews, Complaints and Feedback (Page 4)

For Funds transfer they are charging fees whereas other brokers are free. They credit the amount after 10 days citing technical issues.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Above Average
Customer Service - Very Poor
Overall Experience - Very Poor

I'm very much disappointed with IIFL Demat. Thy are charging huge to clients. Last month I sold 4 script from my holding amounting 65K. They charged my 737 Rs as Demat charge apart from selling brokerages and other transaction charge.
Looking for other low brokerage demat

India Ka No1 tension free or branded brokar.quick Oder place .low brokerage services best application app mobile best@all are best play form

Totally disappointed with this DP for their additional hidden charges without intimating customers.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

I just opened my acount in indiainfoline.After reading all the views I am thinking to cancel it .Please tell me now, what can I do?

Chor or fraud h bro pese leke bhaag jate h

IIFL is one of good broker company, I used it since last more than 10 years. Very professional, mobile app is also very user friendly. Their basic service is good and if you are capable to apply your own mind to take decision then no need to subscribe their other services. frequently they arrange the educational seminars, very interesting and provide you different ideas for investment.

It is a fraud company, stay away from it

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

*DON’T OPEN AC HERE, JUST PURE CHEATER, - AMC is 450/ not 250. Stock tips -300/ month, fake return on STOCK VEIW 5000/ 6 Months. *** after opening Ac u cant find " Research On stock "** , it will view before open Ac. Every corner is aCJARGE/ SUBSCRIPTION. # TIPS ONLY ON FUTURE not on Equity ( cash)
Better experience , APP IS minus rating.
No support / resistance, deyail, chart is unusable , SMC provide more info than iifl without AC open. No cust. Care
Think before

Worst rm service. Had a rm by name of n aya na ka da m. She and her team never bother to pick customer calls or reply to mails , even when you are having big fno positions. They keep on escalating calls. When you mail to customer service, you only get ticket numbers as your token for queries which never gets resolved. Also there is a big limit problem especially in margin calculation. They assign stocks their own created groups and most of the stocks in B1 B2 category are put in Z groups un their software with 100 percent haircut. So they provide zero limit on such stocks even when you have a portfolio value of more than 10 lakhs. And last, but not the least, Very high charges are debited like 25 rupees per call charge if you call your rm and your trade gets executed. And 60 rupees are debited for a physical contract note. Stay away from such cheaters and frauds

Worst customer service
They only want to sell its product like tips n adversary
No technical support ,no relationship manager support,no customer care support
If you complaint against any thing with mail you just replied by tickets number
No query No isssue nothing is resolved by them
Don't go only for flat 20 brokerage
If I can I will give negative star or negative points for IIFL

IIFL new Z20 plan launch...0 delivery and 20 intrady and Demat debit charge only Rs 12.5 . Demat AMC only Rs 250.
More more better than any discount broker. Customer service excellent with Ask IIFL chat also very good. IIFL is a big brand not like discount brokers those ve no offline presence , if any thing worst happened no body can trace that discount brokers....so always go with good brand IIFL, Motilal, Sharekhan , ICICI , Angel broking ....U can sleep peacefully . Cost not factor for long term invsetor look for brand who can give u safety.

Can you please tell me about the new plan z20 plan because I am not able see that on their website just an agent called me what are the charges in this plan and is the plan valid for lifetime?

iifl is very bad brooking firm ,bcz every time while i login its showing wrong password or technical error ,or second factor failed.and bcz of that i click on forget password no any password received from tt web and issue is we r in loss bcz of we cant buy the shares which u want in morning bcz of application login issue.so its very bad service providers.charges are very high. an also iffl is chetter.and pls dont open the demat accout with iifl.very bad app and service also.

Fake people they are cheaters they are not giving proper info on profit i have made when ever i am.asking that full detail they stop responding to me or not even reply to.my email

IIFL The Worst brokerage Firm

I dont recommend IIFL for your Dmat services. High service charges, there are few services like Swing Trader which is useless and they trap you and make you buy the service. you will never have chance to unsubscribe from that service. they keep debiting your account with out your knowledge. Ruthless service executives, very poor customer service. You never get a chance to speak to your RMs for any kind of issues or escalations.

Margin calculation is not good.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Below Average
Research Capabilities - Average
Customer Service - Average
Overall Experience - Average

HI
Don't open account at IIFL securities Limited very worst experience.
Relationship managers are not attaing a call of client.
many tiems orders execution issues are there. Recent issue of 26/05/2020.
intraday orders are also not executed by end of the day session. Sell order are also got delivered in cash segment. No reply of emails also only ticket number is generated.
No call back.

IIFL APP SYSTEM IS OUTSTANDING .BUT THEY CHARG EXCESS BROAKING CHARGES FROM CUSTOMER .Eg MYSELF.SO PLEASE IIFL STOP THIS ROBBERY.I AM SMALL TRADERS AND SO MANY SMALL TRADERS .DONT'S ROBBERY IN SMALL TRDERS POCKET.

There brokerage charges are very high compare to Upstock and Zerodha . Pathetic service. Better go for upstock or zerodha.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Charges mentioned are not true.. Its Rs. 25/- +GST per script on buy or Sale. For Sale Demat Debit Transaction charges over & above.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Below Average

Dear Sir,

We are not sure about your feedback. Cold you please provide more detail.

The Demat Debit Transaction charge is 0.05% (Min ₹15 and max ₹100).

It have more brokerage on equity that 0.05% or ₹0.05 per share unit on both side i.e if you buy an idea share @5.70 and you sold it @5.80 .then the brokerage is ₹.10(10 paise) ..and if you trade same at quantity of 100. Then,the brokerage is ₹10(Ten Rupees). i.e. while of you calculate it , it's only the profit that you created but brokerage is your profit and you have to pay extra charges. So finally you have to pay them after you earn profit too.....

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Average

Its Statndard brokerage charges, Its also negotiable to 0.01 & 0.1%.