HDFC Securities Customer Reviews, Complaints and Feedback (Page 3)
2.32% 1,088,561 Clients
Zerodha (Flat Rs 20 Per Trade)
Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.
Incorporated in 2000, HDFC Securities is one of the leading full-service stock brokers in India. HDFC Securities is a subsidiary of HDFC Bank. The company allows its customers to trade and invest in shares, bonds, futures, options, buybacks, mutual funds, IPOs, currency derivatives, commodities, stock portfolios, etc. HDFC Securities is a SEBI registered broker and a member of BSE, NSE, MCX, CDSL and NSDL.
HDFC Securities provides trading services through multiple trading platforms to make cust...
HDFC Securities USP
What makes HDFC Securities different from the competition?
Instant online, paperless account opening.
One-stop shop for all your investments.
Multiple platforms and trading options.
The lowest brokerage of 0.10% per trade for Equity Delivery.
Portfolio Tracking in Depth.
24/7 assistance and Call &Trade service.
Get payout up to Rs 5 lakhs on the same day with enCash Facility.
Relationship Manager Service.
Margin Trading Facility.
Various Brokerage plans
Free Basket Investment registration.
3-in-1 account opening.
Zerodha (India's Best & No. 1 Broker)
Special Offer - Free Equity Delivery and Mutual Funds
Special Offer - Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.
I am a user of HDFC securities . And I wouldn't recommend anyone to open a demat account. Their brokerage is very high. Today I bought a share and they charges me 25% of total value of shares plus gst. This 25% brokerage was not informed in order preview. After market closing when I got the contract note I was shocked to see Rs1000 brokerage on share values of Rs4200. Now I am planning to transfer my shares and close this demat account.
Brokerage - Very Poor Account Maintenance Fees - Average Website Usability - Average Research Capabilities - Average Customer Service - Very Poor Overall Experience - Below Average
Brokerage is very high with hdfc securities. Hdfc securities team contact me and asked to invest in market with us using e-margin. Since i am small invester i have started the investment with them. They buys the share with. e-margin only. at the end of the for 2.50lc they earned around 90k profit which is good. But if you check there charge it will be like they will suck you. for the e-margin their total interest was 30k and there charges are around 40k so at the end in my bucket it was 20k which less then expected. Also if share is running correctly you must have ability to make it delivery from e-margin else interest will put in bad situation. So my overall experience is not good.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Average Website Usability - Below Average Research Capabilities - Average Customer Service - Average Overall Experience - Below Average
The Brokerage is very high almost 0.66 % Which is high. so only HDFC Securities make more money than you
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Below Average Research Capabilities - Below Average Customer Service - Average Overall Experience - Below Average
Brokerage - Very Poor Account Maintenance Fees - Below Average Website Usability - Below Average Research Capabilities - Average Customer Service - Above Average Overall Experience - Below Average
Don't judge a book by it's cover, just because it says HDFC, that don't make it good, the amount of money they charge for everything is absolutely ridiculous, I've stopped doing any transaction from this platform since last one year now, I forgot to close my account and they've been deducting money left-right centre, so I'm writing this review so that no one else face this travesty. Their product is appalling, they don't offer any additional features or service,their product team has to be the worst in the industry, they're simply thriving on the bank channel, one may even consider paying higher brokerage or charges provided their research or offerings are good but unfortunately in case of HDFC it's really bad!
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Average Research Capabilities - Very Poor Customer Service - Average Overall Experience - Very Poor
Most 3rd class service provider. Only interested how to earn money from customer without provide any service. There is no authority in our country who can check such feedback and tooks some steps against them. Never received any call from any RM. Hopeless company. Like to close the account..huge charges.
Very high brokerage, Customer care service is worst they never pick your calls. Very poor teaching method.After selling stocks they took much time to credit your amount. I think never trade with HDFC Sec. I am thinking of transfer my stocks to different Broker. No one is thei in customer care to pick your calls
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Excellent Research Capabilities - Average Customer Service - Very Poor Overall Experience - Below Average
HDFC Securities is safe broker in india and providing 3inOne Account for smooth process for funds payin & payout. And having all features on mobile app and ProTerminal App is fantastic trading app which is help for generating more profits. Also having good value brokerage plan which are reducing my brokerage rate as 0.007% (Rs. 7 per Lac). Overall Good Experience with HDFC Securities.
I needed to open a joint account with my wife to transfer my securities from Karvy . I contacted one official from my friend . Since this was urgent I requested for urgent service . After number of calls he sent two official to my residence . My requirement was joint account with nominee both in demat , trading and bank account . And also to my present residential address. Secondly after opening Ac furnish me client with NSDL logo to enable me to submit closure and transfer my scripts to HDFC. On my utter surprise I observed account is opened without nominee . Bank account is opened in single name . My old Address is given and moreover bank account is opened in far away branch thought Hdfc branch are there within 1 km of both my old and present residence . Relation manager visited once and quickly explained and purchased token share in e margin not explaining or with my consent . I was not interested on margin trading . Similarly POA is also signed without explaining the necessity . All this is horrifying and created trust deficit on HD FC .
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Very Poor Research Capabilities - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
HDFC Securities charges very high brokerage of 0.5% even to their loyal and oldest clients....Their customer care is a coding loop which moves round and round and the customer never gets any satisfactory response....Its better to move out of HDFC Securities asap...
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Average Research Capabilities - Below Average Customer Service - Very Poor Overall Experience - Very Poor
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Above Average Research Capabilities - Excellent Customer Service - Very Poor Overall Experience - Below Average
HDFC securities is an expensive option to buy. Only elite people can buy this.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Above Average Research Capabilities - Below Average Customer Service - Above Average Overall Experience - Below Average
Brokerage is very high Online trading at rush hours is frightening. Customer care is very very poor nobody is responsible. No RM Call and trade is impossible.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Research Capabilities - Average Customer Service - Very Poor Overall Experience - Very Poor
The platform, though better than what was 5 yrs before, is quite antiquated. It is unwieldy to use and is not intuitive at all.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Average Website Usability - Average Research Capabilities - Below Average Customer Service - Excellent Overall Experience - Average
432. Aman Sharma|| Link|December 6, 2020 6:55:44 PMReply
I hold both HDFC Securities and Zerodha accounts. I thought HDFC would be better but turns out they have high brokerage charges and also the Website is very cluttered and difficult to use.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Below Average Website Usability - Below Average Research Capabilities - Above Average Customer Service - Average Overall Experience - Below Average
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Below Average Research Capabilities - Below Average Customer Service - Very Poor Overall Experience - Very Poor
I am a NRI using HDFC DMAT account, facing difficult to sell the shares since 28th October, informed my branch and still hearing it will be fixed soon even on 30/10/2020 1300 hours
Zerodha (Trading & Demat Account)
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| Link|August 22, 2021 8:57:39 PM
Ratings:
Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Very Poor
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Above Average