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I needed to open a joint account with my wife to transfer my securities from Karvy . I contacted one official from my friend . Since this was urgent I requested for urgent service . After number of calls he sent two official to my residence . My requirement was joint account with nominee both in demat , trading and bank account . And also to my present residential address. Secondly after opening Ac furnish me client with NSDL logo to enable me to submit closure and transfer my scripts to HDFC.
On my utter surprise I observed account is opened without nominee . Bank account is opened in single name . My old Address is given and moreover bank account is opened in far away branch thought Hdfc branch are there within 1 km of both my old and present residence . Relation manager visited once and quickly explained and purchased token share in e margin not explaining or with my consent . I was not interested on margin trading . Similarly POA is also signed without explaining the necessity . All this is horrifying and created trust deficit on HD FC .


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Customer Service - Very Poor
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