HDFC Securities Consumer Complaints

HDFC Securities Detail

HDFC Securities(HDFCsec) is Equity Trading Company of HDFC Bank. HDFC Securities provide both online trading and trading on phone. The HDFC Securities trading account has a unique 3-in-1 feature that integrates your HDFC Securities trading account with your existing HDFC bank savings account and existing Demat account. Funds / shares are seamlessly moved from the linked Demat/Bank account to execute the transactions. HDFCsec provides Cash-n-Carry on both NSE and BSE, Day trading on both NSE and... Know more about HDFC Securities

Complaint against HDFC Securities Broker

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HDFC Securities brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the HDFC Securities customers. The HDFC Securities consumer complaints report analyzes the HDFC Securities online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against HDFC Securities broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The HDFC Securities complaint no. report also provides HDFC Securities’s number of active clients. This shows the growth of the broker year on year.

HDFC Securities Consumer Complaints

Exchange Financial Year Number of Clients   ? Total Complaints  ? %
NSE 2020-21 944,091 250 0.03%
BSE 2019-20 233,681 13 0.01%
NSE 2019-20 720,150 104 0.01%
BSE 2018-19 175,213 9 0.01%
NSE 2018-19 668,312 87 0.01%
BSE 2017-18 331,578 33 0.01%
NSE 2017-18 602,493 102 0.02%
BSE 2016-17 175,243 20 0.01%
NSE 2016-17 483,244 95 0.02%
BSE 2015-16 121,842 13 0.01%
NSE 2015-16 408,059 75 0.02%
BSE 2014-15 74,702 17 0.02%
NSE 2014-15 347,555 71 0.02%
BSE 2013-14 1,582,821 19 0%
NSE 2013-14 278,706 73 0.03%
BSE 2012-13 1,336,959 12 0%
NSE 2012-13 1,336,638 50 0%
BSE 2011-12 1,070,298 33 0%
NSE 2011-12 1,183,854 56 0%

HDFC Securities complaint at NSE

Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year
No. of active clients944091720150668312
No. of complaints received *25010487
Resolved through the exchange2108683
Non actionable **1930
Advised / Opted for arbitration010
Pending for redressal with exchange21144
No. of arbitration filed by clients541
Decided by arbitrators in favour of the clients530
Decided by the arbitrators110
Pending for redressal with arbitrators011
% of No. of complaints as against No. of active clients0.020.010.01
% of complaints resolved as against complaints received91.686.5395.4

HDFC Securities complaint at BSE

Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year304163927787212526507
No. of active clients233681175213331578
No. of complaints received *13933
Resolved through the exchange12830
Non actionable **000
Advised / Opted for arbitration102
Pending for redressal with exchange115
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000
% of No. of complaints as against No. of active clients0.010.010.01
% of complaints resolved as against complaints received92.3188.8990.91


  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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Mahuya Chakraborty
5. Mahuya Chakraborty  Apr 18, 2020 14:29 I Like It. | Report Abuse Reply 0
E-margin of HDFC securities is not transparent at all. When making contact with the customer care they asked to talk with local authority and vice versa. Their calculation is not understandable at all. Probably only the HDFC Securities people can understand. Everything is in their favor.A worst possible company-not having the courtesy to give the reply to my mail.
Shyamal Chakraborty
4. Shyamal Chakraborty  Apr 18, 2020 13:28 I Like It. | Report Abuse Reply 0
This is Shyamal Chakraborty . I have the complaint against E-margin and I send mail to customer care as well as compliance officer but they do not give any reply even after more than 3 weeks.Please go through my mail and make a resolution.
Nandini Dandekar
3. Nandini Dandekar  Feb 4, 2020 07:35 I Like It. | Report Abuse Reply 0
Hdfc Sec are so insensitive about their customers. As portfolio is automatically operated , one day it was observed that instead of 7 shares I have 7000 shares of rs. 1000 each . So just imagine what was the fund value? I repeated emailed to hdfc sec about dp charges, but no one explained me. Every time a new person came on phone call when I called hdfc sec . Hdfc sec said " your bank debited the charges " & bank said " security debited charges " . Now I know it very well that I lost money. Really very bad experience of hdfc service.
Jyoti Agrawal
2. Jyoti Agrawal  Dec 31, 2019 10:04 I Like It. | Report Abuse Reply 0
HDFC securities is completely bogus when it comes to their emargin product. They do not give any explanation to the amount which they seek from us as M-to-M neither do they deposit the amount. I have not received any explanations to my queries from last 8-9 months. All i get the ans, please pay the amount. Any questions on the break-down of the amount is not provided by them. They have very complicated 3 books eg- Ledger etc, which their own team does not understand. They expect us to fig out our amount in their ledger books which is absolute non-transparent
1. SUDARSHAN NAYAK  Mar 15, 2019 13:16 I Like It. | Report Abuse Reply 0


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