Incorporated in 1994, Kotak Securities Ltd is a full-service stock broker offering 3-in-1 account (Bank + Trading + Demat Account) to retail investors in India. It offers investment in equities, derivatives (equities, commodities, currency) and mutual funds. It also offers services like Research SMS, margin trading, depository services and third-party products like insurance. The company also provides direct access to the US markets. Kotak Securities is a subsidiary of Kotak Mahindra Bank, one ...
Kotak Securities USP
What makes Kotak Securities different from the competition?
Kotak has an excellent trading platform. And the pricing is most competitive. Anyone can reduce the charge to 0.2% on cash segment by opening an account with an initial investment of Rs 500,000. And MF''s investing is no cost.
Rated 'Excellent' in all categories except 'Customer Service'
brokerage is not reviewed as per volume as delivery brokrage is very high. It is requested to review the account of mine but still no response to customer service. Authorities are requested to look into matter old relation with the customers.
I have account with kotak securities since 2007. I know many people who have opened a new account with kotak and are offered very low rates of brokerge. But for old customers no benefit is given. I have given many mails to customer service but no response.
IT SHOWS COMPETITIVE BROKERAGE RATES.BUT I SEE THAT MY OTHER BROKERS ARE CHARGING HALF OF WHAT KOTAK SECURITIES ARE CHARGING. MY WHOLE PROFIT RUNS IN THE BROKERAGE. NEED TO SHIFT.
I have a demat account with kotak securities. while opening the account in march month, i was promised waiver of all charges for one year. but now in april and may, KS has debited my account with rs. 400 and 180 respectively. when i called the concerned person, he said as i have opened account in march month and as new financial year begins in april, charges will be levied on my account from april onwards. if this is gonna happen, i am gonna close my demat account. kindly go through this matter quickly.
cheaters one sales person in kolkata told me to open my online trading account free now after one month they have debited rs 750 as account opening charges, also they hiked the charges of demat account without any prior information
AS COMPARISON TO OTHER BROKERS FEE IS REASONABLE CASH DELIVERY IS BIT EXPENSIVE INTRADAY IS CHEAP AND SOFTWARE FOR TRADING IS EXCELLENT, TOO GOOD I AM HAVING THREE IN ONE TRINITY ACCCOUNT FACILITY OF LIVE CHATTING IS AVAILABLE USER FRIENDLY WEBSITE
Ratings:
Brokerage - Average Account Maintenance Fees - Above Average Website Usability - Excellent Customer Service - Excellent Overall Experience - Above Average
very very poor waste of opening in the kotak worth to save money else ware idiotic people dont no and dont have minimum curtecy towads customers.big faltu company all my frieds sufferd a lot with this in effecient service get lost idiots fit for nothing
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Customer service is pathetic, most of the time they don't know the solution and don't have answer to specific query. Online portal, trading exp etc are good.
Those who are good in trading can go for it subject to get the deal at negotiated price
Ratings:
Brokerage - Excellent Account Maintenance Fees - Average Website Usability - Above Average Customer Service - Very Poor Overall Experience - Average
The acct maintenance fees is only one time but Rs.750/- is some what heavy. Brokerage is negotiable accoriding to the turnover. It offers online trading software Keatpro which is excellent. The overall experience is above average.
Ratings:
Brokerage - Average Account Maintenance Fees - Below Average Website Usability - Above Average Customer Service - Above Average Overall Experience - Above Average
Ihave opened account no OAOS5(Jayanagar branch B"lore) in my wife name Jyothi s.m. rep of kotak open the account and trade for the same and he left the kotak(came to know only when wi visit branch). Now my fund become 50% because negligency of trade and communication. Branch manager is expressing he does not know the account and handing over is not done by ex repre. this answer is acceotable from ur securities. I visited on 3/9/11. branch manager himself is not knowing the account in his branch. and told me iwill come back on this issue by 5/9/11. Till date he not bother to call and give the ststus. He expressed in the office as not resposible . He telling it will happen like this . Now for my basic money what i have to do . TOTALLY I THINK BELIVING AND PUTTING OUR HARD MONY IN YOUR SECURIY IS IT WORTH?
Ratings:
Overall Rating - Very Poor Fees - Very Poor Brokerage - Very Poor Website usability - Very Poor Customer Service - Very Poor
42. RAVI SHINDE|| Link|November 21, 2010 8:49:57 AMReply
your team is very slow ...35 days have been past but still my demat account is not been logged in....Your work speed is disappointing me .
kotak has looted my amounts. very bad service.apply apply no reply. simply looted my investment in shares.online trading does not function gives ample troubles. koxp4
I have demat account from city bank i want to open the trading account what are the account opening charges and brokerage details.If i open the trading account from you and use demat account from city bank then i will pay the brokerage from both of them
I have an offline trading account with kotak securities. I am comfortable with online trading, as I use religare odin extensively. To make a call and place an order, everytime is very difficult. How do I switch from offline to online? pl mail me procedure.
I don't know how they get AWARDS each year, I feel something fishy in giving awards to KOTAK as I found their client service so low that I don't want to even talk about that. I sent them emails( multiple times), I contact with there Janak Puri, New Delhi branch many time, after failing to get required response, I contact their Cannaught Place, New Delhi branch but i still suffered from their services. Only I want to convert my OFFLINE Trading A/c to ONLINE Trading A/c, but now I decide to close my A/c with Kotak forever.
Zerodha (Trading & Demat Account)
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| Link|November 5, 2012 2:58:20 PMReply
Open Kotak Securities Account
