Sharekhan Customer Reviews, Complaints and Feedback (Page 4)

I am asoociate with Sharekhan last 10 years , It's brockerage charges is % based looking very high , Online FAQ or customer serivce is very poor , No respond immediately. Not clearly define about brokerage charges. But it's webside and platform is over all good

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Above Average
Customer Service - Very Poor
Overall Experience - Above Average

Worst customer support mechanism. Very late feedback to queries and also vague replies to asked questions

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Below Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Below Average

Very bad experience. No reply to mails for weeks. Nobody picks up phone. Difficult to contact or communicate. Poor sensibility towards customers issues. Very much disappointed

Very pathetic service and making fool to people never ever open an account in sharekhan guys. if you willopen one day you will regret. As I have used one year telling by my experience ....
Its worse than anything

Hi I am Intraday trader as well doing equity swing trading I have used sharekhan since 1 and 1/2 year.
Seriously I am telling you they are making us fooll in terms of Service just they are saying we are doing full service but they don;t do at all any service.
My experience with sharekhan is pathetic after calling and mailing also they did not reply properly.
Even I trade in Lacs sometimes in crore but they don care at all for service and I dont need to tell anything about brokerage you all know they r just fooling us...
It is my request to all never ever ever open account in Sharekhan.
It is very very very very very very very very Pathetic Brokerage company.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

I am disappointed with the amount of brokerage they charge. Sometimes I felt cheated because there's a lot of difference between there quoted brokerage charge % and the real deducted brokerage. It's too high.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Average
Research Capabilities - Average
Customer Service - Average
Overall Experience - Average

TRUE. Brokerage Structure Shows Different % and Charged % of Brokerage is higher always. Too much cheating.

very Poor service in Account Openning.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Below Average

I am an offline invester and I have observed that there is no reapply from your Panaji Goa branch resulting I could not invest in market and get the chiep stocks like bajaj fin. Hdfc/bk etc.No one is lifting the phone.
Can you pl. make the necessary arrangements so that I can invest.

VerY WORST CUSTOMER SERVICE AND TRADER TERMINAL.
PLEASE DONT KILL YOURSELF.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

This is worst customer service. There are no single person who listen customer. No escalation matrix . PLEASE DONT OPT SHAREKHAN
BRANCH MANAGER is totally stupid, they never respond your any query n u cant complain about anyone, customer care is worst, they will never listen u

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

very true,There is no one to listen customers .
Even You cant get information on how to put Stop loss in TradeTiger .
I just tried to his Customer care to Branch manager But No one to teach you or Help you.

Customer service not up To mark

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Average

If u hv any problem contact with ur RM

There website is very user friendly and good, but brokerage charges are very very high as compared to others. Eg for option trading sharekhan charges 250rs brokerage per lot (including Buy+Sell ) + taxes whereas others are charging 20 rs brokerage per transaction/trade (you can buy/sell any number of lots in one trade). Also there customer services is average.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Excellent
Research Capabilities - Above Average
Customer Service - Average
Overall Experience - Below Average

Sir, kindly contact in your branch for brokerage structure according to scheme.

excelent service

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

when account opening calling us many time ,but after if we have in problem ,still i informed not yet contact with us ,even made profit around 750 ,just only 200 credit to my trading account ,

customer of sharekhan for seven years. personalised attention is great advantage.

This is worst brokerage house. They are debiting your ac without any valid reason.

Please do not deal withS hare khanThis is worst brokerage house.

East or West , Sharekhan is the best . I have lost a huge amount in ICICI Direct as a brokerage charges as I didnt now they will charge minimum Rs 35 for every exucuted order . And after switching over to , Trade smart online , Ventura , Prostocks , Zerodha and Axis direct , I got only frustration , cause their web based portable stand nowhere as compared to Sharekhan . Moreover sharekhan has every type of bargaining brokerage plan for everyone as per his need and requirement . I dont now why so many people in reviews not satisfied with them , but I am happily attached with them for the last ten years .

Brokerage charge is too high option
Very poor app develope


Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Higher Brokerage Costs In All Segments Not Consumer Friendly Service By Administrators and their staff is also rude Brokrage Charges Not confirmed They will not clarify you how brokrage was deducted at all randomly brockerage cuts choose any other Broker..which have consumer friendly Staff

My sincere advise to friends - Please do not trade in F & O, you will loose your hard earned money at the end. Only fraud brokers like Sharekhan will be benefitted.

Do not deal with SHAREKHAN . T hey have found a new trick to debit your ac without valid reason like violation penalty charges whether you trade or not.

Sharekhan Vasant Vihar New Delhi Br is cheating the clients by debit ting their ac and not responding
mails and telephone calls. The operator does not allow to spk to Br Mgr. Their reputation is going down
day by day. Request friends not to deal with SHERKHAN specially with V Asante Vihar Br.