Sharekhan Consumer Complaints

Incorporated in February 2000, Sharekhan is India's 3rd largest stock broker (after ICICI Direct and HDFC Securities). Sharekhan provides brokerage services through its online trading website Sharekhan.com and 1800 offices which includes branches & franchises in over 550 cities across India. Sharekhan has seen incredible growth over last 10+ years though it's very successful online trading platform and the chain of franchises located in almost every part of India. Sharekhan also has internationa...

Complaint against Sharekhan Broker

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Sharekhan brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Sharekhan customers. The Sharekhan consumer complaints report analyzes the Sharekhan online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Sharekhan broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Sharekhan complaint no. report also provides Sharekhan’s number of active clients. This shows the growth of the broker year on year.

Sharekhan Consumer Complaints

Exchange	Financial Year	Number of Clients	Total Complaints
NSE	2019-20	504,796	34
BSE	2018-19	92,506	12
NSE	2018-19	517,252	125
BSE	2017-18	209,178	36
NSE	2017-18	535,003	154
BSE	2016-17	149,829	17
NSE	2016-17	366,468	104
BSE	2015-16	131,690	29
NSE	2015-16	335,843	159
BSE	2014-15	82,092	34
NSE	2014-15	342,592	141
BSE	2013-14	1,182,390	43
NSE	2013-14	274,777	142
BSE	2012-13	1,129,261	42
NSE	2012-13	1,125,128	126
BSE	2011-12	1,044,117	86
NSE	2011-12	1,033,963	173

Sharekhan complaint at NSE

	2019-20	2018-19	2017-18
Defaulter Yes/No	No	No	No
No. of clients at the beginning of the year
No. of active clients	504796	517252	535003
No. of complaints received *	34	125	154
Resolved through the exchange	25	117	152
Non actionable **	1	0	0
Advised / Opted for arbitration	0	0	2
Pending for redressal with exchange	8	8	0
No. of arbitration filed by clients	5	6	9
Decided by arbitrators in favour of the clients	0	4	5
Decided by the arbitrators	0	0	2
Pending for redressal with arbitrators	5	2	4
% of No. of complaints as against No. of active clients	0	0.02	0.02
% of complaints resolved as against complaints received	76.47	93.6	100

Sharekhan complaint at BSE

	2018-19	2017-18	2016-17
Defaulter Yes/No	No	No	No
No. of clients at the beginning of the year	1863755	1573202	1441693
No. of active clients	92506	209178	149829
No. of complaints received *	12	36	17
Resolved through the exchange	12	36	15
Non actionable **	0	0	0
Advised / Opted for arbitration	1	5	1
Pending for redressal with exchange	0	1	1
No. of arbitration filed by clients	0	0	4
Decided by arbitrators in favour of the clients	0	0	2
Decided by the arbitrators	0	0	0
Pending for redressal with arbitrators	0	0	2
% of No. of complaints as against No. of active clients	0.01	0.02	0.01
% of complaints resolved as against complaints received	100	100	94.12

Note:

* Including against its sub brokers, authorised persons, employees, etc.
** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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5 Comments

5. Bharat Jul 8, 2019 10:58 Reply

I'm sharekhan customer since last 14 years and recently because of my job reason i had to close demat. Since 2 months I'm struggling to close my account but they are still taking their sweet time to close it. The franchise owner at ambernath east is useless and just wasted my time every time i visit his office. He gave wrong commitments that my account closure request is in process but he kept my closure request with him and never submitted to head office. Now, I want to take action against them. Pls help.

4. Sree May 17, 2019 18:08 Reply

Never go for sharekhan. Their charges are too high. And lot of restrictions for trding. Mob app is not so good. If you are a LT investor ok. If u want trade open acct with discout broker.

3. NAMIREDDY shashivardhan Apr 25, 2019 12:08 Reply

My Id is 2223733...I got profit of 11k+ on 28 th Mar 19...they did not credit me anything...upon asking ambala branch..they are saying that I have traded 45 lots of BNf ...which was amounting to 52 200/-.despite my repeated talks their version of answering is completely baseless...I was not even having 52K in my dp account...now they are saying that we have given you that limit...which I did not asked for& they did not ever before....when they struck in their ownwords they say aapne aisa kiya hoga ,koi our aap ka account se trade kiya hoga...tell me who else can trade with my money other than share Khan....I asked for my trading details ,which were not even provided to me ,they say we will mail you....

2. digvijay patil Jun 3, 2017 22:52 Reply

Intraday & Dilivery brokarage is high. Exchange transaction charge is high.

2.1. m sujatha Nov 28, 2017 12:11

Delay payment charges are very high and selling the deliveries their own.

regards

1. digvijay patil Jun 3, 2017 22:50 Reply

Dilivery brokarage is high. Exchange transaction charge is high.

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Sharekhan Consumer Complaints

Complaint against Sharekhan Broker

Sharekhan Consumer Complaints

Sharekhan complaint at NSE

Sharekhan complaint at BSE

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5 Comments

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