Incorporated in February 2000, Sharekhan is India's 3rd largest stock broker (after ICICI Direct and HDFC Securities). Sharekhan provides brokerage services through its online trading website Sharekhan.com and 1800 offices which includes branches & franchises in over 550 cities across India. Sharekhan has seen incredible growth over last 10+ years though it's very successful online trading platform and the chain of franchises located in almost every part of India. Sharekhan also has internationa... 
Sharekhan brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Sharekhan customers. The Sharekhan consumer complaints report analyzes the Sharekhan online complaint data provided by BSE and NSE. This report shows the health of the broker.
These complaints are serious grievances against Sharekhan broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.
The Sharekhan complaint no. report also provides Sharekhan’s number of active clients. This shows the growth of the broker year on year.
| Exchange | Financial Year | Number of Clients
|
Total Complaints
|
|---|---|---|---|
| BSE | 2018-19 | 92,506 | 12 |
| NSE | 2018-19 | 517,252 | 125 |
| BSE | 2017-18 | 209,178 | 36 |
| NSE | 2017-18 | 535,003 | 154 |
| BSE | 2016-17 | 149,829 | 17 |
| NSE | 2016-17 | 366,468 | 104 |
| BSE | 2015-16 | 131,690 | 29 |
| NSE | 2015-16 | 335,843 | 159 |
| BSE | 2014-15 | 82,092 | 34 |
| NSE | 2014-15 | 342,592 | 141 |
| BSE | 2013-14 | 1,182,390 | 43 |
| NSE | 2013-14 | 274,777 | 142 |
| BSE | 2012-13 | 1,129,261 | 42 |
| NSE | 2012-13 | 1,125,128 | 126 |
| BSE | 2011-12 | 1,044,117 | 86 |
| NSE | 2011-12 | 1,033,963 | 173 |
| 2018-19 | 2017-18 | 2016-17 | |
|---|---|---|---|
| Defaulter Yes/No | No | No | No |
| No. of clients at the beginning of the year | |||
| No. of active clients | 517252 | 535003 | 366468 |
| No. of complaints received * | 125 | 154 | 104 |
| Resolved through the exchange | 117 | 152 | 104 |
| Non actionable ** | 0 | 0 | 0 |
| Advised / Opted for arbitration | 0 | 2 | 0 |
| Pending for redressal with exchange | 8 | 0 | 0 |
| No. of arbitration filed by clients | 6 | 9 | 8 |
| Decided by arbitrators in favour of the clients | 4 | 5 | 8 |
| Decided by the arbitrators | 0 | 2 | 1 |
| Pending for redressal with arbitrators | 2 | 4 | 0 |
| % of No. of complaints as against No. of active clients | 0.02 | 0.02 | 0.02 |
| % of complaints resolved as against complaints received | 93.6 | 100 | 100 |
| 2018-19 | 2017-18 | 2016-17 | |
|---|---|---|---|
| Defaulter Yes/No | No | No | No |
| No. of clients at the beginning of the year | 1863755 | 1573202 | 1441693 |
| No. of active clients | 92506 | 209178 | 149829 |
| No. of complaints received * | 12 | 36 | 17 |
| Resolved through the exchange | 12 | 36 | 15 |
| Non actionable ** | 0 | 0 | 0 |
| Advised / Opted for arbitration | 1 | 5 | 1 |
| Pending for redressal with exchange | 0 | 1 | 1 |
| No. of arbitration filed by clients | 0 | 0 | 4 |
| Decided by arbitrators in favour of the clients | 0 | 0 | 2 |
| Decided by the arbitrators | 0 | 0 | 0 |
| Pending for redressal with arbitrators | 0 | 0 | 2 |
| % of No. of complaints as against No. of active clients | 0.01 | 0.02 | 0.01 |
| % of complaints resolved as against complaints received | 100 | 100 | 94.12 |
Note:
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