AxisDirect Customer Reviews, Complaints and Feedback (Page 5)

we cant contact customer care

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Very Poor

Axis direct brokerages are very high. Cannot be compared with any one. If they considered to reduce the brokerages. it will be good to continue with them.

Apart from AMC, they are chopping monthly DP charges. which no one knows why they are deducting. Customer support is very poor.

they are unable to explain what are dp charges

Brokerage charges are very high compared to other brokerage houses. they deduct monthly DP charges you will get just one msg saying that Consolidated DP charges deducted from your account. They don't provide proper justification why these amount has been deducted. They tell intraday charges will be 0.05% but u will be charging 0.50% .

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Below Average

charges taken without notice & no clarity.. taking just as looters

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Average
Overall Experience - Very Poor

taking 1000/- yearly called consolidated dp charges. but account opening time they said 0/- for maintenance.. froud..

The holdings dont reflect properly even after T+3 days. Many times you have to call customer care and tell them that you are not able to see your shares. Customer Care doesnt talk properly.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

I am demat account holder of Axis Direct, need to reduce of brokerage for attract to new account holder and small investor...

BROKERAGE VERY HIGH FOR SMALL INVESTORS

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Average

Very disappointed with Axis, started with Plan 25555 but brokerage not clear.Same day different charges are charged without valid reason,

High Brokerage charges very little service .

The iOS app is very slow as like the trading platform Swift 3.0. The iOS mobile app does not have much features except buying and selling.

Sometimes the SWIFT 3.0 displays funny things like price for the stock which we have the ticker symbol for another stock present in the Watch list. I have never seen such kind of slowness (SWIFT 3.0) in any application. They need to spend some money for the servers.I feel like booking train tickets in IRCTC website during 2008 to 2010 period.
The customer service is below average and you get frustrated when they simply ask you to wait for sometime, the issue will resolve automatically. It seems they are new and do not know the actual business.
Brokerage charges are very high.
AXIS direct doesn''t provide any charts for us to analyze and buy.

The webinar trainings are good and thats the only positive and free of cost they provide.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor

Axis Direct charges very high brokerage charges and consolidated DB charges every now and then. Now a days brokerages like Motilal Oswal and Edelwesis are offering very low brokerages. only 5 to 10 paisa on delivery. Axis Direct charges 50 paisa on delivery due to which taxes are also very high.

wrost service,dont go with axis trading

India Stock Market - NSE - Green or RED does not matter - Looters and Cheaters

All my hard earned grtuity of nearly 1.5 Lakhs evaporated in 4 months in a targeted
stock market looting my following scrips. I have done great research, applied data science
knowledge, studied ALPHA, BETA, GAMMA, DELTA and picked what appeared to be a Safe and
profitable stocks with good market stability and market cap.

I have paid 10-year one time fee of 6600+ for Online trading account of AXIS DIRECT only
to realize that this web application developed by TCS is an expert looter of investor money.
The application seem to be coded to directly bias towards brokers and scrips directly looting at
the point of investment. The invested stock goes down next minute of investment and stock price
does not go up until the stock is sold out in lowest reaching lows. The process is promtly
helped by NSE index price and this phenomenon continues when marker is Bearish or Bullish.
The trading charges are almost 2% to 3% on share price which includes -- Brokerage,
ExchangeTransaction Charges, SEBI Tunrover Fees, CGST, SGST, Securities Transaction Tax,
StampDuty, NSE Demat Charges.

I am giving my actual scripwise listing by the top black list, atleast so made by AXIS-DIRECT
perhaps, the worthless looting stocks from top to down. Another prominent observation is that
major stock holders in these scrips are LIC. I am not sure if this bulk investor want to retent
the stock price for some obvious reasons.

Scrip - My Loss of Invested Amount(INR) - Entry Price - Exit Price
===========================================================================
RAIN        - (Lost: 31024)       -(EntryPrice: 457)       - (ExitPrice: 370)
DHFL        - (Lost: 17460)       -(EntryPrice: 630)       - (ExitPrice: 583)
PAGE        - (Lost: 11997)       -(EntryPrice: 24800)       - (ExitPrice: 22800)
BRITANNIA - (Lost: 8627)       -(EntryPrice: 4820)       - (ExitPrice: 4620)
BHARTIARTL - (Lost: 5197)       -(EntryPrice: 530)       - (ExitPrice: 460)
JUBILANTLIFE - (Lost: 4336)       -(EntryPrice: 655)       - (ExitPrice: 603)
APLAPOLLO - (Lost: 3533)       -(EntryPrice: 1910)       - (ExitPrice: 1855)
IGL        - (Lost: 1313)       -(EntryPrice: 340)       - (ExitPrice: 303)
JETAIRWAYS - (Lost: 514)       -(EntryPrice: 492)       - (ExitPrice: 488)
VEDL        - (Lost: 371)       -(EntryPrice: 335)       - (ExitPrice: 310)
TATASTEEL - (Lost: 223)       -(EntryPrice: 731)       - (ExitPrice: 725)
RAJESH EXPORTS - (Lost: 147)       -(EntryPrice: 818)       - (ExitPrice: 817)
HINDALCO - (Lost: 123)       -(EntryPrice: 276)       - (ExitPrice: 275)
SUN PHARMA - (Lost: 117)       -(EntryPrice: 523)       - (ExitPrice: 514)
NESTLE IND - (Lost: 86)       -(EntryPrice: 7334)       - (ExitPrice: 7330)
LARSEN - (Lost: 81)       -(EntryPrice: 1270)       - (ExitPrice: 1260)
TATA POWER - (Lost: 16)       -(EntryPrice: 93)       - (ExitPrice: 91)
GENMARK - (Lost: 11)       -(EntryPrice: 606)       - (ExitPrice: 590)
===========================================================================
The blog posted person has done MS in US from "Texas A&M" and settled in India.

Very Poor Services
Before opening they say no charges n all
After opening lots of charges they deducted ,you want believe.
Higher Brokerage Charges.
Axis Direct do fraud after commitment.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Hi Vivek !!!

Can u please provide me your number ?? I want to clarify some things regarding same.

The customer care of axis direct is clueless about any challenge you face on the axis regarding trading on axis direct platform and they talk as if they are doing a favor to the customer by opening the account and letting them trade. For technical queries they say please write to the exchange and seek clarification as if i am trading on the exchange.. one really wonder how they will survive in this competitive environment..

I don''t understand the brokers charges of axis direct securities because my plan is now and never plane and they mention the brokerage charges for this plan is:_ for holt_ 25 paise/ share. For interday_03 paise/share. In the other hand instead of this they charges 25 paise in interday. So axis direct cheating people.

Big frauds, worst experience ever on all fronts.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Brokerage charges is very high. Need to reconsider

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Average
Overall Experience - Very Poor

+ good research results.
- Often the website is slowered for maintenance.


Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Above Average
Overall Experience - Above Average

Need to revised brokerage Charges for Trading

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Average
Overall Experience - Below Average