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AxisDirect Complaints

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Incorporated in 2005, Axis Securities Ltd is part of Axis Bank, a leading private bank in India. Axis Sec is a full-service broker offering stock broking services and distribution of financial products to retail customers in India through its AxisDirect brand. AxisDirect is among top 10 stock brokers in India with over 4.2 lakhs active customers. AxisDirect offers investment in Equities, Mutual Fund, SIP, IPO, Derivatives, Bond, NCD, ETF and Company Fixed Deposits. Axis Sec also offers Home Loa... Know more about AxisDirect

Complaint against AxisDirect Broker

AxisDirect brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the AxisDirect customers. The AxisDirect complaints report analyzes the AxisDirect online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against AxisDirect broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The AxisDirect complaint no. report also provides AxisDirect’s number of active clients. This shows the growth of the broker year on year.

AxisDirect Complaints

Exchange Financial Year Total Complaints Active Clients
NSE 2024-25 21 371,589
BSE 2023-24 24 111,965
NSE 2023-24 156 371,589
BSE 2022-23 6 84,586
NSE 2022-23 108 333,638
BSE 2021-22 5 86,892
NSE 2021-22 92 422,358
BSE 2020-21 2 40,816
NSE 2020-21 139 454,882
BSE 2019-20 2 40,666
NSE 2019-20 46 270,462
BSE 2018-19 4 33,522
NSE 2018-19 24 421,771
BSE 2017-18 11 66,921
NSE 2017-18 35 404,769
BSE 2016-17 2 40,340
NSE 2016-17 32 259,006
BSE 2015-16 10 39,776
NSE 2015-16 29 184,325
BSE 2014-15 10 23,306
NSE 2014-15 24 120,292
BSE 2013-14 3 15,342
NSE 2013-14 16 77,333
BSE 2011-12 1 11,743
NSE 2011-12 3 11,901

AxisDirect complaint at NSE

Active Clients371589371589333638
Resolved through the exchange915486
Non actionable0215
Advised / Opted for arbitration000
Pending for redressal with exchange1207
No. of arbitration filed by clients11
Decided by arbitrators in favour of the clients11
Decided by the arbitrators11
Pending for redressal with arbitrators000

AxisDirect complaint at BSE

Active Clients1119658458686892
Resolved through the exchange2065
Non actionable421
Advised / Opted for arbitration000
Pending for redressal with exchange100
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000


  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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11. Sumit Ghosh   I Like It. |Report Abuse|  Link|October 13, 2023 7:40:12 PMReply
Horrible broker. I had to complain to SEBI a no. of times to get simple things done.
Manipulating the account so that I cannot close it or transfer my scrips to another DP.
11.1. RATAN DUTTA   I Like It. |Report Abuse|  Link|November 27, 2023 3:07:39 PM

10. Chirayu Jain   I Like It. |Report Abuse|  Link|August 22, 2023 8:27:19 PMReply
Axis securities doesn’t provide with the OPTION TURNOVER REPORT. Even the top management has given up on it. They have claimed they Cant provide it. Its the most essential report if you trade in options for income tax filing.
9. Manisha Naik   I Like It. |Report Abuse|  Link|April 18, 2022 9:27:23 PMReply
Mr Nilesh Shitole from Axis Direct , Nagpur branch is a very irresponsible broker,not at all serious about his work,he forces his customers to trade with emargin for his own more brokerage .
8. ranganathan   I Like It. |Report Abuse|  Link|May 15, 2021 8:48:13 AMReply
Axis direct is not responding to complaint, they have to pay be close 1.3 lacs for sale of shares, they have not paid for more than a week now. lodged complaint with NSE and could not lodge with SCORES. trying to send as much as mails to SCORES AND NSE. people who are affected please do send lot of mails. they need to realize and extend customer support
7. Suman   I Like It. |Report Abuse|  Link|February 19, 2021 3:19:29 PMReply
In this week, Axis direct charged me almost 50% of my total invested amount.
For placing new order - charged 419 for each order
Cancelling one order - Charged 419 for each order
Modification one order (which was not executed) - 419 for each modification

In this week for total 7 executed order, Axis direct deducted nearly 17000/- INR from my linked bank account, which is supposed to be around 700/- INR. It is a pure cheating.
6. vijayvasu   I Like It. |Report Abuse|  Link|October 5, 2020 4:11:39 PMReply
there are so many complaints posted. nothing has been answered by bank. what it the use of posting?
5. Ankit Gangwar   I Like It. |Report Abuse|  Link|August 28, 2020 10:44:54 AMReply
i was chasing to transfer my holdings and close demat account from last 2 months, no success yet
4. shibnarayan Thakur   I Like It. |Report Abuse|  Link|July 24, 2020 10:19:38 PMReply
I have Sale Shares of IDBI Bank on 8th July 2020, but sale amout of shares are not received in my saving account till date.
3. Sandeep borase   I Like It. |Report Abuse|  Link|May 2, 2020 5:07:20 PMReply
I was closed my demat account few month ago but suddenly 877 Rs deduct my saving account no any intimation.
I am asking to how to open again demat account without my confirmation so plz, solve these problem and reply me.
2. MAMTA JHA   I Like It. |Report Abuse|  Link|April 3, 2020 7:38:28 PMReply
I am trading with Axis Direct in the Share. I had checked 2 days Trading and found amount deducted by the Bank is wrong and huge excessive. On Trading dated 30.03.2020 and Trading dated 01.04.2020 amount was deducted wrong. if I do not get any reversal I will close the Trading account immediately because charges was deducting by the Bank is not correct or not as per their norms. Trading Account is DPIN304295 Account 29194078.
1. Tinku Mali   I Like It. |Report Abuse|  Link|April 25, 2019 12:28:20 PMReply
Dear concern,
I have savings account in Axis bank in lajpat nagar, New delhi. I want to inform that they are deducting amount of Rs. 893.67 paisa in the name of "Consolidated Dp charges" from my account without information me. I did't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account. But nothing is linked with my SB account.
Please waive the same ASAP
I am going to close the account ASAP.
I request Indian Complaint register form to take necessary action if possible.