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AxisDirect Complaints

AxisDirect Detail

Incorporated in 2005, Axis Securities Ltd is part of Axis Bank, a leading private bank in India. Axis Sec is a full-service broker offering stock broking services and distribution of financial products to retail customers in India through its AxisDirect brand. AxisDirect is among top 10 stock brokers in India with over 4.2 lakhs active customers. AxisDirect offers investment in Equities, Mutual Fund, SIP, IPO, Derivatives, Bond, NCD, ETF and Company Fixed Deposits. Axis Sec also offers Home Loa... Know more about AxisDirect

Complaint against AxisDirect Broker

AxisDirect brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the AxisDirect customers. The AxisDirect complaints report analyzes the AxisDirect online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against AxisDirect broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The AxisDirect complaint no. report also provides AxisDirect’s number of active clients. This shows the growth of the broker year on year.

AxisDirect Complaints

Exchange Financial Year Total Complaints Active Clients
BSE 2021-22 5 86,892
NSE 2021-22 51 441,244
BSE 2020-21 2 40,816
NSE 2020-21 139 454,882
BSE 2019-20 2 40,666
NSE 2019-20 46 270,462
BSE 2018-19 4 33,522
NSE 2018-19 24 421,771
BSE 2017-18 11 66,921
NSE 2017-18 35 404,769
BSE 2016-17 2 40,340
NSE 2016-17 32 259,006
BSE 2015-16 10 39,776
NSE 2015-16 29 184,325
BSE 2014-15 10 23,306
NSE 2014-15 24 120,292
BSE 2013-14 3 15,342
NSE 2013-14 16 77,333
BSE 2011-12 1 11,743
NSE 2011-12 3 11,901

AxisDirect complaint at NSE

2021-222020-212019-20
Active Clients441244454882270462
Complaints5113946
Resolved through the exchange3811334
Non actionable11195
Advised / Opted for arbitration001
Pending for redressal with exchange276
No. of arbitration filed by clients231
Decided by arbitrators in favour of the clients020
Decided by the arbitrators000
Pending for redressal with arbitrators211

AxisDirect complaint at BSE

2021-222020-212019-20
Active Clients868924081640666
Complaints522
Resolved through the exchange522
Non actionable000
Advised / Opted for arbitration000
Pending for redressal with exchange000
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

8 Comments

8. ranganathan  May 15, 2021 08:48 I Like It. | Report Abuse Reply
Axis direct is not responding to complaint, they have to pay be close 1.3 lacs for sale of shares, they have not paid for more than a week now. lodged complaint with NSE and could not lodge with SCORES. trying to send as much as mails to SCORES AND NSE. people who are affected please do send lot of mails. they need to realize and extend customer support
7. Suman  Feb 19, 2021 15:19 I Like It. | Report Abuse Reply
In this week, Axis direct charged me almost 50% of my total invested amount.
For placing new order - charged 419 for each order
Cancelling one order - Charged 419 for each order
Modification one order (which was not executed) - 419 for each modification

In this week for total 7 executed order, Axis direct deducted nearly 17000/- INR from my linked bank account, which is supposed to be around 700/- INR. It is a pure cheating.
6. vijayvasu  Oct 5, 2020 16:11 I Like It. | Report Abuse Reply
there are so many complaints posted. nothing has been answered by bank. what it the use of posting?
5. Ankit Gangwar  Aug 28, 2020 10:44 I Like It. | Report Abuse Reply
i was chasing to transfer my holdings and close demat account from last 2 months, no success yet
4. shibnarayan Thakur  Jul 24, 2020 22:19 I Like It. | Report Abuse Reply
I have Sale Shares of IDBI Bank on 8th July 2020, but sale amout of shares are not received in my saving account till date.
3. Sandeep borase  May 2, 2020 17:07 I Like It. | Report Abuse Reply
I was closed my demat account few month ago but suddenly 877 Rs deduct my saving account no any intimation.
I am asking to how to open again demat account without my confirmation so plz, solve these problem and reply me.
2. MAMTA JHA  Apr 3, 2020 19:38 I Like It. | Report Abuse Reply
I am trading with Axis Direct in the Share. I had checked 2 days Trading and found amount deducted by the Bank is wrong and huge excessive. On Trading dated 30.03.2020 and Trading dated 01.04.2020 amount was deducted wrong. if I do not get any reversal I will close the Trading account immediately because charges was deducting by the Bank is not correct or not as per their norms. Trading Account is DPIN304295 Account 29194078.
1. Tinku Mali  Apr 25, 2019 12:28 I Like It. | Report Abuse Reply
Dear concern,
I have savings account in Axis bank in lajpat nagar, New delhi. I want to inform that they are deducting amount of Rs. 893.67 paisa in the name of "Consolidated Dp charges" from my account without information me. I did't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account. But nothing is linked with my SB account.
Please waive the same ASAP
I am going to close the account ASAP.
I request Indian Complaint register form to take necessary action if possible.