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AxisDirect Consumer Complaints

AxisDirect Detail

Incorporated in 2005, Axis Securities Ltd is part of Axis Bank, a leading private bank in India. Axis Sec is a full-service broker offering stock broking services and distribution of financial products to retail customers in India through its AxisDirect brand. AxisDirect is among top 10 stock brokers in India with over 4.2 lakhs active customers. AxisDirect offers investment in Equities, Mutual Fund, SIP, IPO, Derivatives, Bond, NCD, ETF and Company Fixed Deposits. Axis Sec also offers Home Loa... Know more about AxisDirect

Complaint against AxisDirect Broker

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AxisDirect brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the AxisDirect customers. The AxisDirect consumer complaints report analyzes the AxisDirect online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against AxisDirect broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The AxisDirect complaint no. report also provides AxisDirect’s number of active clients. This shows the growth of the broker year on year.

AxisDirect Consumer Complaints

Exchange Financial Year Number of Clients   ? Total Complaints  ?
BSE 2019-20 29,651 1
NSE 2019-20 282,351 33
BSE 2018-19 33,522 4
NSE 2018-19 421,771 24
BSE 2017-18 66,921 11
NSE 2017-18 404,769 35
BSE 2016-17 40,340 2
NSE 2016-17 259,006 32
BSE 2015-16 39,776 10
NSE 2015-16 184,325 29
BSE 2014-15 23,306 10
NSE 2014-15 120,292 24
BSE 2013-14 15,342 3
NSE 2013-14 77,333 16
BSE 2011-12 11,743 1
NSE 2011-12 11,901 3

AxisDirect complaint at NSE

2019-202018-192017-18
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year
No. of active clients282351421771404769
No. of complaints received *332435
Resolved through the exchange272435
Non actionable **100
Advised / Opted for arbitration000
Pending for redressal with exchange500
No. of arbitration filed by clients
Decided by arbitrators in favour of the clients
Decided by the arbitrators
Pending for redressal with arbitrators
% of No. of complaints as against No. of active clients0.0100
% of complaints resolved as against complaints received84.84100100

AxisDirect complaint at BSE

2019-202018-192017-18
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year209138318349831371477
No. of active clients296513352266921
No. of complaints received *1411
Resolved through the exchange1311
Non actionable **000
Advised / Opted for arbitration000
Pending for redressal with exchange010
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000
% of No. of complaints as against No. of active clients00.010.02
% of complaints resolved as against complaints received10075100

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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1 Comments

Tinku Mali
1. Tinku Mali  Apr 25, 2019 13:28 I Like It. | I Don't Like It. | Report Abuse Reply
Dear concern,
I have savings account in Axis bank in lajpat nagar, New delhi. I want to inform that they are deducting amount of Rs. 893.67 paisa in the name of "Consolidated Dp charges" from my account without information me. I did't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account. But nothing is linked with my SB account.
Please waive the same ASAP
I am going to close the account ASAP.
I request Indian Complaint register form to take necessary action if possible.

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