AxisDirect Consumer Complaints

AxisDirect Detail

Incorporated in 2005, Axis Securities Ltd is part of Axis Bank, a leading private bank in India. Axis Sec is a full-service broker offering stock broking services and distribution of financial products to retail customers in India through its AxisDirect brand. AxisDirect is among top 10 stock brokers in India with over 4.2 lakhs active customers. AxisDirect offers investment in Equities, Mutual Fund, SIP, IPO, Derivatives, Bond, NCD, ETF and Company Fixed Deposits. Axis Sec also offers Home Loa... Know more about AxisDirect

Complaint against AxisDirect Broker

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Are you a day trader?

AxisDirect brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the AxisDirect customers. The AxisDirect consumer complaints report analyzes the AxisDirect online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against AxisDirect broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The AxisDirect complaint no. report also provides AxisDirect’s number of active clients. This shows the growth of the broker year on year.

AxisDirect Consumer Complaints

Exchange Financial Year Number of Clients   ? Total Complaints  ? %
BSE 2020-21 40,816 2 0%
NSE 2020-21 439,273 124 0.03%
BSE 2019-20 40,666 2 0%
NSE 2019-20 270,462 46 0.02%
BSE 2018-19 33,522 4 0.01%
NSE 2018-19 421,771 24 0.01%
BSE 2017-18 66,921 11 0.02%
NSE 2017-18 404,769 35 0.01%
BSE 2016-17 40,340 2 0%
NSE 2016-17 259,006 32 0.01%
BSE 2015-16 39,776 10 0.03%
NSE 2015-16 184,325 29 0.02%
BSE 2014-15 23,306 10 0.04%
NSE 2014-15 120,292 24 0.02%
BSE 2013-14 15,342 3 0.02%
NSE 2013-14 77,333 16 0.02%
BSE 2011-12 11,743 1 0.01%
NSE 2011-12 11,901 3 0.03%

AxisDirect complaint at NSE

2020-212019-202018-19
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year
No. of active clients439273270462421771
No. of complaints received *1244624
Resolved through the exchange1033424
Non actionable **1650
Advised / Opted for arbitration010
Pending for redressal with exchange560
No. of arbitration filed by clients21
Decided by arbitrators in favour of the clients20
Decided by the arbitrators00
Pending for redressal with arbitrators01
% of No. of complaints as against No. of active clients0.020.010
% of complaints resolved as against complaints received95.9686.95100

AxisDirect complaint at BSE

2020-212019-202018-19
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year258786120913831834983
No. of active clients408164066633522
No. of complaints received *224
Resolved through the exchange223
Non actionable **000
Advised / Opted for arbitration000
Pending for redressal with exchange001
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000
% of No. of complaints as against No. of active clients000.01
% of complaints resolved as against complaints received10010075

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

Contact AxisDirect

Name:Phone
EmailCity
State
Are you a day trader?

7 Comments

Suman
7. Suman  Feb 19, 2021 15:19 I Like It. | Report Abuse Reply 0
In this week, Axis direct charged me almost 50% of my total invested amount.
For placing new order - charged 419 for each order
Cancelling one order - Charged 419 for each order
Modification one order (which was not executed) - 419 for each modification

In this week for total 7 executed order, Axis direct deducted nearly 17000/- INR from my linked bank account, which is supposed to be around 700/- INR. It is a pure cheating.
vijayvasu
6. vijayvasu  Oct 5, 2020 16:11 I Like It. | Report Abuse Reply 0
there are so many complaints posted. nothing has been answered by bank. what it the use of posting?
Ankit Gangwar
5. Ankit Gangwar  Aug 28, 2020 10:44 I Like It. | Report Abuse Reply 0
i was chasing to transfer my holdings and close demat account from last 2 months, no success yet
shibnarayan Thakur
4. shibnarayan Thakur  Jul 24, 2020 22:19 I Like It. | Report Abuse Reply 0
I have Sale Shares of IDBI Bank on 8th July 2020, but sale amout of shares are not received in my saving account till date.
Sandeep borase
3. Sandeep borase  May 2, 2020 17:07 I Like It. | Report Abuse Reply 0
I was closed my demat account few month ago but suddenly 877 Rs deduct my saving account no any intimation.
I am asking to how to open again demat account without my confirmation so plz, solve these problem and reply me.
MAMTA JHA
2. MAMTA JHA  Apr 3, 2020 19:38 I Like It. | Report Abuse Reply 0
I am trading with Axis Direct in the Share. I had checked 2 days Trading and found amount deducted by the Bank is wrong and huge excessive. On Trading dated 30.03.2020 and Trading dated 01.04.2020 amount was deducted wrong. if I do not get any reversal I will close the Trading account immediately because charges was deducting by the Bank is not correct or not as per their norms. Trading Account is DPIN304295 Account 29194078.
Tinku Mali
1. Tinku Mali  Apr 25, 2019 12:28 I Like It. | Report Abuse Reply 0
Dear concern,
I have savings account in Axis bank in lajpat nagar, New delhi. I want to inform that they are deducting amount of Rs. 893.67 paisa in the name of "Consolidated Dp charges" from my account without information me. I did't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account. But nothing is linked with my SB account.
Please waive the same ASAP
I am going to close the account ASAP.
I request Indian Complaint register form to take necessary action if possible.








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