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AxisDirect Customer Reviews, Complaints and Feedback (Page 6)


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Zerodha (Flat Rs 20 Per Trade)

Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.

Incorporated in 2005, Axis Securities Ltd is part of Axis Bank, a leading private bank in India. Axis Sec is a full-service broker offering stock broking services and distribution of financial products to retail customers in India through its AxisDirect brand. AxisDirect is among top 10 stock brokers in India with over 4.2 lakhs active customers. AxisDirect offers investment in Equities, Mutual Fund, SIP, IPO, Derivatives, Bond, NCD, ETF and Company Fixed Deposits. Axis Sec also offers Home Loa... AxisDirect Review

Zerodha (India's Best & No. 1 Broker)

  Special Offer - Free Equity Delivery and Mutual Funds

  • Brokerage-free equity delivery trades.
  • Brokerage-free Direct Mutual Fund.
  • Pay ₹20 per trade for Intraday & F&O.
  • The best trading platform in India.

Open Instant Demat Account Read Reviews

Zerodha (Flat Rs 20 Per Trade)

Special Offer - Invest brokerage-free Equity Delivery and Direct Mutual Funds (truly no brokerage). Pay flat Rs 20 per trade for Intra-day and F&O. Open Instant Account and start trading today.


141 Comments

41. arul   I Like It. |Report Abuse|  Link|December 6, 2017 11:19:36 AMReply
Brokerage charge is too high....

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Average
40. Ashok   I Like It. |Report Abuse|  Link|December 5, 2017 6:20:49 PMReply
Please get out of Axis direct
You will lose all your money in brokerage and the mobile app is the worst


Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
39. Jayesh   I Like It. |Report Abuse|  Link|December 5, 2017 3:24:33 PMReply
Pathetic service

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
38. ARR   I Like It. |Report Abuse|  Link|December 3, 2017 3:25:34 AMReply
Their brokerage is a rip off. Their research calls are mediocre.
There are far better brokers in the market.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
37. Sukeshi Maiti   I Like It. |Report Abuse|  Link|December 2, 2017 7:13:59 PMReply
Very high transaction charges for small investor. Frequent disturbance in Web function.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor
36. Gautam Ghosal   I Like It. |Report Abuse|  Link|November 10, 2017 10:09:23 AMReply
Their website has many flaws and show wrong information leading to serious loss.
Their support is totally careless
The website also takes huge time to load and doesn''t perform well during peak hours

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
35. Gautam Ghosal   I Like It. |Report Abuse|  Link|November 10, 2017 10:06:16 AMReply
Axis Direct are the biggest fraud out there. After a month of trading in Futures i suddenly noticed that their interface shows wrong average traded price. Because of this the futures which were actually in loss was shown in profit after few days. As a result I lost close to 70,000 rs in a span of 10 days. I dug deeper and found out that none of the reports match each other on the settlement price. Their next day settlement report shows much higher price than the traded price even after considering brokerage and all other charges.
I called up their customer care, gave remote access and showed all the evidence.
After that total silence from them.
After few days I again called and asked to speak to supervisor but they said nobody was available and they will call back.
No body called even after 3 days.
I strongly suggest not to use Axis Direct. They have horrible support and have no clue to what they are doing. Their systems are one of the worst with may major technical flaws.
Please note I am not a biased user and I can share screenshots of the issues I faced as evidences.
34. Sakthivel   I Like It. |Report Abuse|  Link|November 3, 2017 9:34:14 PMReply
AXIS Securities are cheaters. Don''t go for it.
They are charging money as brokage without any clarification.
33. Vinayak   I Like It. |Report Abuse|  Link|October 31, 2017 10:16:31 PMReply
Please never go with axis bank. They never respond to your query. While opening account they wouldn''t mention all rules. Later they start charging extra money monthly suddenly in the name of consolidate dp charges. If you call their customer service they tell you to send mail to one mail I''d. These people never try to solve your problem.never listen only.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
32. Ashok   I Like It. |Report Abuse|  Link|October 31, 2017 10:11:45 AMReply
The android app is full of bugs and crashes every now and then
I lost nearly Rs 12000 in trading on this app
There is no warning if the app is upgrading
100s of problems in trading
My strong recommendation is to get out of this
Regards
Duracell

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
31. Shubhi   I Like It. |Report Abuse|  Link|October 30, 2017 1:45:56 PMReply
It is the worst application I have ever used..
Everytime I have to logout and login while doing trading.
Everyday it took me 15-30 mins just to buy/sell one share.
Unable to reach server is one of the common error.
And the worst part , on click of Confirm Order nothing happened and you gave to try again the whole procedure of trading.
Please rectify the errors and make it useful for users.


Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Very Poor
30. Syed Hijaz   I Like It. |Report Abuse|  Link|September 21, 2017 10:11:32 PMReply
There are hidden charges on each transaction, website is very confusing and not user friendly. Once you open an account, you are treated like trash with no support on any aspect of trading or software related queries.
I deeply regret my decision to open a demat account and trading account with axis bank. I advise you to go with ShareKhan or zerodha but not this shit.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Below Average
29. sardarsinh   I Like It. |Report Abuse|  Link|August 13, 2017 8:56:42 PMReply
scope for better service. customer service is slow. Information is not readily available. Brokerage is high.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Average
28. Nayan   I Like It. |Report Abuse|  Link|August 4, 2017 7:58:14 PMReply
They charge me brokerages for 6000+1080 taxes, for intraday. They are cheaters.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
27. Nayan   I Like It. |Report Abuse|  Link|August 4, 2017 7:55:35 PMReply
They have charge me 6000/- plus 1080/- taxes for doing my first trading transaction. I never told them that I want any plan. These guys are cheaters. Please don''t belive them
26. Tariq   I Like It. |Report Abuse|  Link|July 29, 2017 9:51:37 PMReply
Axis direct software.. is very good..... N very easy....but i suggest axis software update with new tab IPO... N market live.... watch

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
25. sathiya   I Like It. |Report Abuse|  Link|July 3, 2017 3:50:53 PMReply
like

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
24. Vicky mandal   I Like It. |Report Abuse|  Link|June 17, 2017 11:12:32 AMReply
worst i prefer too much brokerage

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
23. mohan   I Like It. |Report Abuse|  Link|June 7, 2017 7:46:36 PMReply
High Hidden charges

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
22. sakti moy sarkar   I Like It. |Report Abuse|  Link|June 6, 2017 3:50:17 PMReply
Still I like because this is axis bank''s concern.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Average
Overall Experience - Average

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