SBI Securities Customer Reviews, Complaints and Feedback (Page 2)

Very poor helpdesk.Evertime you make a call you keep repeating the Story to everyone attending to the call even if the complaint is the same. No one from management seems to be involved in resolution of pending issues even if it is six months old. No transparency in helpdesk. Complete chaos in data management. Different sets of data pops up in different windows for the same query. Poorly designed web platform, appears to have been designed by amateur even though the copyright is of TCS

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

I am ok with the broker my new rm is excellent i made money

Totally bogus staff. Poor quality knowledge of call centre. Heavy brokerage charges. Local office opened at various big cities but they are totally unreliable and misguided. Never believe them.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

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Their new trading software is down to earth slow. They put additional controls for authentical. OTP system is very bad. I logged in and wait for OTP. Went and made my tea. No OTP. Finished my Tea and biscuits. No OTP.. Still waiting for OTP. If they make the validity of their OTP 01:00 hr better for them. Otherwise, cliets will run away.

worst ever broker, no service at all. from kerala region account opening they CHANRGING with 10000 rs Inthis free account generation, after then nobody there to service

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Sbi cap securities में अगर आपने margine में shares खरीद लिये तो समझो आपकी बहुत बड़ी दुर्गति होने वाली है इनका कोई भरोसा नहीं कब customer को right deactivate कर shares बेचना चालू कर दें कोई भरोसा नहीं और आपके margins मनी को mutual fund एवं derivative option में transfer कर दें जिससे आपकी limit negetive कर आपके shares बेचना चालू कर दें कोई भरोसा नहीं rm एकदम अक्षम एवं लगता है या तो कंपनियों से मिले रहते है जिन्हें रखने की नहीं हटाने की जरूरत है एक ही clik में आपका कबाड़ा हो सकता है कोई हर्जाना नहीं कोई सुनवाई नहीं बस आपके right deactivate करके relation manager आपके shares नीचे से नीचे भाव पर बेचते रहते है और आप कुछ नहीं कर सकते क्योंकि आपके खरीदने-बेचने के अधिकार जो shares ये बेचते है वह deactivate होने के बाद आप खरीद नहीं सकते l sbisec के in manager की शिकायत कई बार emai एवं सेबी तक se की लेकिन कोई कार्यवाही नहीं होती l लगता है shares transfer करने का यह भ्रष्टाचार चल रहा है customer के shares कम से कम कीमत पर बेचकर खुद ही खरीद लो customers पेसा और margin money के चक्कर में फँसा रहता है l शायद finance ministry इस पर ध्यान दे तभी sbisecurities को इस भ्रष्टाचार से बचाया जा सकता है l

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Worst service by SBI securities. Never ever go for this. They work in same mode like 1970. I had worst experience, they suspended my account due to kyc, which I had mailed, then they sold it should be submitted physically. Submitted physically, but not re-activated saying that I had re-written in few places. The applied to close the account, it was rejected due to slight miss-match in signature. They I had go branch, which is far away from my house. They make you to run pillar to post like old govt offices. Request to not to avail services by SBI

In android app , I am NOT in place on NUMBERS they just display two dots. Please help if you have idea. Thanks

Staff of this organisation are unskilled and behave unprofessional
Nobody works as customer oriented thats why attrition is is highest among its peers

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Above Average
Research Capabilities - Average
Customer Service - Very Poor
Overall Experience - Below Average

In SBI Cap, Help Desk is utter failure. Very irresponsible people. I have sent 7 reminders to them with their standard format, for change of my email address in the trading account, no success so far. SBICAP is an exception to the stature of SBI.

Sbi securities are cheaters
They sold my stock worth rupees 273000 without my consent and blaming that the stock is sold by my mobile.
This is done by RM Apeksha Dedhia
The team finds innocent clients trap them by doing such frauds
Please guide me if anyone had experienced such fraud

very casual customer service. i had passed through the bitter experience. I had purchased the 24, TCS shares and the amount was due for payment on 11th of march 2022. I had cleared the dues well bbefore many days i.e. on 21st of Feburary , despite that the co. had sold my shares without send any msg, email or call. I cmplaint but no body is listening.

Dislike the brokerage charges. Apart from that the UI is not bad on the mobile. whereas, web is not so user friendly. charts are not available for web users.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Research Capabilities - Below Average
Customer Service - Average
Overall Experience - Average

Mal Practices by SBI Securities
With the recent rise of the stock market in India, many new investors have jumped in the market and have started investing. A recent survey has shown inflow on new SIP (systematic investment), and mutual fund purchases have increased.
In this euphoric moment, some brokers have tried to take advantage of this situation and have started lynching their customers with their mal intentions and pathetic services.
I thought I was a happy investor until I was shocked to see lots of negative balances in my trading account. When I checked it closely, I saw almost Rs 1000 of fines every day imposed on me from the State bank of India ( Sbi Securities) services.
I am an NRI customer, and as per rule, no margin tradition is allowed. (trading with a loan). I always buy shares in cash. God knows how my ledger balance got into negative.
I looked at their modus operandi and tried to understand how they rip off their customers.
When you make a trade, they will not pull out the full amount from your bank. They will only pull half of your money. They will create an illusion that you have some money left in your account for trading. They will wait for you to make a mistake. Once you make another trade, they will put your account in a negative balance and start imposing charges on you. God forbid, the charges are on the daily basis at the rate of almost 15 % percent day.

I had nightmares looking at my ledger balance and decided to pay all the money back, hoping that this disaster would come to an end. Oh no, not yet; they have decided to keep charging. My negative balance is increasing on the daily basis. So, people, be careful! While you are there to make money, some people are working on making holes in your pocket and getting all your hard earn money in their pocket.

I was further horrified to learn that this has been happening with many other customers.

I am an SBI SB account customer for 40 years., They approached me for demat account in 2015. I refused because of high brokerage. Remember SBICAPs, considering their huge SB accounts, they have the capacity to kill all broker houses, if considers discounting brokerage. Since, a PSU bank, despite having good brains in their management, they are not doing it. This is how BSNL/MTNL got killed. Though this cannot be compared with telecom companies, but, sure cannot progress much.

There are no any videos tutor for new and fresh tredars.
How does operat the app for delivery /intraday /and nifty -banknifty options trending?

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Below Average
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Very poor customer service. Not helpful to the clients' genuine grievances. While finishing the capital gain/P & L statement showing lesser charges instead of actual charges recovered thereby the clients are compelled to pay excess income tax/unnecessary correspondence and hardships.

Very Poor Customer service : i have sold the stock but the order is expiring from 2 days i dont no what is the issue, i have sent email to SBI securities customer care, but they didn't replied, may be they will reply once i lost all profit. there is no online chat service.

I dont how SBI , is hiring the employees, poor performance.

Better to go with private stock brokers. Zeroda or ICICI direct, HDFC..

Faulty system and novice staff. Pathetic customer service. Debited my account on so many occasions on different charges n penalties even they themselves are not able to identify or explain. Very high brokerage and erroneous margin calculation.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

too high charges, many of equity are not listed in intraday while in zerodha that shares are listed, you can't easily contact to costumer care.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Research Capabilities - Below Average
Customer Service - Very Poor
Overall Experience - Below Average