SBICAP Securities Ltd (SSL) is the stock broking arm of the State Bank Group and a 100% subsidiary of SBI Capital Markets Ltd. SSL is a full-service stock broker. Founded in 2006, the company's services include Institution Equity, Retail Equity, Derivatives, Broking, Depository services and Third Party Distribution products. They also provide online trading services to investors & traders.
SBI Smart is the flagship trading platform of the company. The portal allows both Resident Indians a...
SBI Securities brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the SBI Securities customers. The SBI Securities consumer complaints report analyzes the SBI Securities online complaint data provided by BSE and NSE. This report shows the health of the broker.
These complaints are serious grievances against SBI Securities broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.
The SBI Securities complaint no. report also provides SBI Securities’s number of active clients. This shows the growth of the broker year on year.
2020-21 | 2019-20 | 2018-19 | |
---|---|---|---|
Defaulter Yes/No | No | No | No |
No. of clients at the beginning of the year | |||
No. of active clients | 322353 | 249924 | 209567 |
No. of complaints received * | 175 | 74 | 50 |
Resolved through the exchange | 162 | 65 | 49 |
Non actionable ** | 7 | 1 | 0 |
Advised / Opted for arbitration | 0 | 2 | 0 |
Pending for redressal with exchange | 6 | 6 | 1 |
No. of arbitration filed by clients | 2 | 1 | 3 |
Decided by arbitrators in favour of the clients | 2 | 1 | 2 |
Decided by the arbitrators | 1 | 0 | 0 |
Pending for redressal with arbitrators | 0 | 0 | 1 |
% of No. of complaints as against No. of active clients | 0.05 | 0.02 | 0.02 |
% of complaints resolved as against complaints received | 96.57 | 91.89 | 98 |
2020-21 | 2019-20 | 2018-19 | |
---|---|---|---|
Defaulter Yes/No | No | No | No |
No. of clients at the beginning of the year | 2449367 | 1783884 | 1527503 |
No. of active clients | 130947 | 130643 | 84317 |
No. of complaints received * | 4 | 17 | 12 |
Resolved through the exchange | 4 | 17 | 11 |
Non actionable ** | 0 | 0 | 0 |
Advised / Opted for arbitration | 0 | 2 | 0 |
Pending for redressal with exchange | 0 | 0 | 1 |
No. of arbitration filed by clients | 0 | 0 | 0 |
Decided by arbitrators in favour of the clients | 0 | 0 | 0 |
Decided by the arbitrators | 0 | 0 | 0 |
Pending for redressal with arbitrators | 0 | 0 | 0 |
% of No. of complaints as against No. of active clients | 0 | 0.01 | 0.01 |
% of complaints resolved as against complaints received | 100 | 100 | 91.67 |
Note:
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