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Kotak Securities Customer Reviews, Complaints and Feedback (Page 12)


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Kotak Securities - Pay ZERO Intraday Brokerage + F&O Rs 20 per trade. Open Instant Account Now

Incorporated in 1994, Kotak Securities Ltd is a full-service stock broker offering 3-in-1 account (Bank + Trading + Demat Account) to retail investors in India. It offers investment in equities, derivatives (equities, commodities, currency) and mutual funds. It also offers services like Research SMS, margin trading, depository services and third-party products like insurance. The company also provides direct access to the US markets. Kotak Securities is a subsidiary of Kotak Mahindra Bank, one ... Kotak Securities Review

Kotak Securities USP

What makes Kotak Securities different from the competition?

  • 25+ years of experience.
  • Part of prestigious Kotak Mahindra Bank.
  • Offer 3-in-1 account (Bank + Trading + Demat Account)
  • Physical presence in 393 cities.
  • Free Technical, Fundamental, Derivatives, Macro-economic and mutual fund research.
  • Different brokerage plans to suit your needs.

Kotak Securities Special Offer

Kotak Securities Trade Free Plan

Open a 3-in-1 account and get:

  • Brokerage-Free Intraday trades (Equity and F&O).
  • Flat Rs. 20 per trade brokerage in F&O

Interested in opening a trading account? Open Instant Account Now

Special Offer: Kotak Securities - Pay ZERO Intraday Brokerage + F&O Rs 20 per trade. Open Instant Account Now

457 Comments

237. KAMESHWAR SINGH   I Like It. |Report Abuse|  Link|August 21, 2017 11:48:20 AMReply
Never open dmat account in Kotak securities

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Below Average
Overall Experience - Very Poor
236. Sagar Patel   I Like It. |Report Abuse|  Link|August 16, 2017 11:36:28 AMReply
They service is good when we want to ooen account afterwards they even don''t help the customer resolveing query.

Ratings:

Brokerage - Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Below Average
235. Vishnu Aggarwal   I Like It. |Report Abuse|  Link|July 29, 2017 1:22:11 PMReply
The Other charges are very high , and we talk to agent than the other charges become lower and only genuine charges are applicable now
1. Securities Transaction Tax (STT) (.1 for delivery and .025 for intraday only for (sale+purchase)/2 value)
2. Exchange Transaction i.e. Rs 325 per Crore for equity intraday/delivery at NSE)
3. SEBI Rs 15 per Crore)
4. GST (18% on Brokerage + Exchange Transaction Charges)
5. Stamp Duty (State wise ) , In Delhi (.01 for delivery and .002 for intraday)
234. Onkar   I Like It. |Report Abuse|  Link|July 13, 2017 4:11:05 PMReply
This is very expensive.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Average
Overall Experience - Below Average
233. Prashanth.Ch   I Like It. |Report Abuse|  Link|June 30, 2017 8:38:46 PMReply
Brokerage charges are quite expensive.
Usability and customer service is good.
Need to improve further to become more user friendly by reducing brokerage and helping its traders and investors(users).

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Average
232. Chandra Bhanu   I Like It. |Report Abuse|  Link|June 29, 2017 11:10:57 AMReply
hidden charge and no service

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Below Average
231. manohar   I Like It. |Report Abuse|  Link|June 15, 2017 1:18:33 PMReply
ridiculous brokerage policy! there is not upper limit. you may ended up apying in huindres as brokerage! avoid this.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Average
Overall Experience - Below Average
230. Gaurav   I Like It. |Report Abuse|  Link|June 2, 2017 10:16:42 PMReply
The main objective of Kotak securities are making its incomes at any point of way and the overall experience are to bad

I would strongly not recommend to use the "KOTAK SECURITIES"

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
229. Sadia Ishaque Daruesh   I Like It. |Report Abuse|  Link|May 9, 2017 11:49:05 PMReply
Terrible service and arrogant people to deal with. I have been trying to close my 3 in 1 account with Kotak Securities and Kotak Bank since last 4 1/2 months with no success. They simply do not respond and are extremely reluctant to close the accounts. I will never recommend anyone to open accounts with them.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
228. Rakshith   I Like It. |Report Abuse|  Link|April 1, 2017 2:42:39 PMReply
Brokerage charge is too high

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
227. ANKIT   I Like It. |Report Abuse|  Link|March 26, 2017 11:40:04 PMReply
BCOZ IT CHARGE TOO MUCH

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Average
Overall Experience - Below Average
226. Tanuj Baru   I Like It. |Report Abuse|  Link|March 23, 2017 4:50:40 PMReply
The app is pretty easy to use and neat. Fees are on the higher side.

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
225. amit   I Like It. |Report Abuse|  Link|March 15, 2017 8:42:31 AMReply
worst customer service

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
225.1. Dalip Singh   I Like It. |Report Abuse|  Link|March 16, 2017 8:30:26 AM
I totally agree with you.Worst customer service as the agents lack product knowledge and One has to repeatedly be after them to email you the las year''s financial statements in order to file your IT returns.Brokerage too is high.
224. Prem Gupta   I Like It. |Report Abuse|  Link|February 23, 2017 7:14:17 PMReply
If you want to make money and new in stock market Kotak securities is right place for you.

If you want to open a trading account with my reference you will get benefited zero account opening charges and brokerage discount.

http://www.kotaksecurities.com/landing-page/RefereeLP/index.html?uniqueReferrerCode=FB3I0GFC

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
223. Vikas   I Like It. |Report Abuse|  Link|February 8, 2017 8:34:37 PMReply
No other word suits to them. As it is a unfaithful company. who only know how to eat up your money.
Company have no ethics towards their customers poor customer care department and most poor branches.
Totally unfaithful company.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Below Average
Customer Service - Below Average
Overall Experience - Very Poor
222. Niraj Shukla   I Like It. |Report Abuse|  Link|February 7, 2017 7:43:06 AMReply
VERY BAD IN BROKERAGE OTHERWISE VERY GOOD.
IN SHORT FOR EVERY THING THEY NEED MONEY WHICH MAKES ITS POOR

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Excellent
Customer Service - Above Average
Overall Experience - Below Average
221. Avinashsahani   I Like It. |Report Abuse|  Link|January 29, 2017 5:41:04 PMReply
Very high brokerage and not satisfied I will not tell even my enemy to go with loyal simply playing with your hard money
220. Omkar   I Like It. |Report Abuse|  Link|December 22, 2016 9:07:57 AMReply
3in 1 account is the best
Margin funding is also available
Ipo funding is available
Loan against share and property available
It''s a one shot stop for all SECURITIES related work and also aligned is the bank which makes everything very easy.
Easy banking and quick service

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
219. Bals   I Like It. |Report Abuse|  Link|December 13, 2016 11:51:38 PMReply
Too much maintenance charges, sometimes sudden deduction , poor customer service, always try to fool you interested of providing solution.
Mobile app is very user-friendly.


Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor
218. Deval Patel   I Like It. |Report Abuse|  Link|September 29, 2016 11:59:12 AMReply
Brokerage was too high compare to another.
Even statement details always going to bounce.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Average
Overall Experience - Below Average

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