Unlimited Trading @ Rs 899 per month - Prostocks

ICICI Direct Customer Reviews, Complaints and Feedback (Page 2)


5.81% 878,884 Clients

ICICI Direct is a retail trading and investment service from ICICI Securities, the largest retail stock broker firm in India offering a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group, India's top financial service provider offering banking and other financial services. ICICI Securities offers 'online trading and investment' services to over 20 lakhs customers through ICICI Direct (ICICIDirect.com). ICICIDirect.com is the flags... ICICI Direct Review
Special Offer: Get ICICI Direct 3-in-1 account, an integrated trading + demat + bank account for one-click investment in stock market and mutual funds. Request a Callback.

ICICI Direct Ratings

Overall Rating Rated 2.4 stars 2.4/5
Fees Rated 2.3 stars 2.3/5
Brokerage Rated 1.7 stars 1.7/5
Usability Rated 3.4 stars 3.4/5
Customer Service Rated 2.8 stars 2.8/5

Based on 405 Votes by ICICI Direct Customers

Do you trade with ICICI Direct? Rate ICICI Direct


622 Comments

Ashok
602. Ashok  May 30, 2019 11:30 Reply
Brokerage, misleading

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average
SUDHIR KUMAR JHA
601. SUDHIR KUMAR JHA  May 22, 2019 19:35 Reply
This is my view after trading for more than one year

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
S Pimpale
600. S Pimpale  May 3, 2019 23:02 Reply
Very high Brokerage and comparatively 'misleading' customer service/advises by their 'relationship advisers. Software is good.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Below Average
Pradnya aitwade
599. Pradnya aitwade  Apr 29, 2019 11:33 Reply
Sir I am interested In share market but I don't have any basics about share market please help me and i wants to expert guidance
Anurag
598. Anurag  Apr 17, 2019 09:20 Reply
Icici brokerage is very good untill you have not used Zerodha.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Below Average
Vinodkumar Pande
597. Vinodkumar Pande  Apr 3, 2019 10:35 Reply
I have trading account with icici direct from last 11 years but I am released that I had committed mistake. It's online platform is very good and efficient but brokerage, AMC charge and other charges are extremely high. They used to increase charge any time without giving prior intimation.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Very Poor
Overall Experience - Very Poor
Lamiya
596. Lamiya  Mar 20, 2019 20:39 Reply
You have been charging 975 fees for brokerage. When I had clearly said I don't require. And in the start u had offered free. What is the reason for charging such an amount every month.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
S.K. MISHRA
595. S.K. MISHRA  Mar 13, 2019 16:53 Reply
ICICI SECURITIES IS NO 1. WORST BROKER IN INDIA.......YOUR ALL PROFIT MONEY GOING TO HIS BROKERAGE.... DONT OPEN DEMAT ACCOUNT AT ICICI DIRECT.....
Ravindra Singh Arya
594. Ravindra Singh Arya  Mar 10, 2019 19:54 Reply
due to high brokerage this is too bad
good record maintain but due to high brokerage it is bad

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Below Average
Anjaiah
593. Anjaiah  Feb 23, 2019 23:19 Reply
Don't go with ICICI If you want to earn money from share market. ICICI direct looting customer money.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Very Poor
Rajeev Kumar
592. Rajeev Kumar  Feb 18, 2019 15:06 Reply
Brokerage is very high.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Average
RAMASUNDHAR NAGARAJAN
591. RAMASUNDHAR NAGARAJAN  Jan 27, 2019 08:07 Reply
Very high brokerage & charting platform is useless

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Below Average
Raguram
590. Raguram  Jan 19, 2019 06:34 Reply
Exhorbitant cost of transactions.
Excellent user friendly system n website. Support when called is satisfactory

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Average
Overall Experience - Below Average
Saurav Bhattacharyya
589. Saurav Bhattacharyya  Jan 3, 2019 16:53 Reply
Icici direct has fixed a brokerage on statistical analysis of all users and found the on average a client can make a profit of 0.75% on delivery and 0.0006% on intraday Margin+, and fixed such a brokerage which will ensure that all the money a client or trader makes will be given back as brokerage by him to icici direct. If the client makes losses on his trades he will vanish too. Another moolah will come in from the new batch of young trading community....the profit goes on and on.....

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Average
Overall Experience - Average
Amit Gupta
588. Amit Gupta  Dec 16, 2018 10:36 Reply
Very high brokerage.
Initially they said they will charge very little brokerage which was 40 paisa per Rs.100 for equity but now it is around 75 paisa per Rs.100
Ramesh KUPPUSAMY
587. Ramesh KUPPUSAMY  Dec 9, 2018 07:36 Reply
yes
Sivashankaran.k
586. Sivashankaran.k  Dec 8, 2018 10:16 Reply
High brokerage and High margins for trading

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Below Average
D.Venkateswara Rao
585. D.Venkateswara Rao  Nov 15, 2018 14:09 Reply
Margin trading or cash trading the brokerage should be limited to 15 if trade value is less than 5000 .We are unable to recover brokerage and trading charged in this fluctuating market apart from trade losses for retail investors.
Below turnover of 2000 the brokerage should be 10 only and other statutory charges should be inclusive to safeguard investors.
This will reduce competition threats in market
If we are getting heavy loss on certain scripts pl advise us personally for r medial action
In the small investors interest.
Pashin Dangore
584. Pashin Dangore  Nov 14, 2018 02:09 Reply
I have been charged very high brokerage on margin trading squared off within 5 minutes also, I am on a bullet brokerage plan. I should not be charged anything. Nobody is there to explain everything properly what works how. I have been learning everything on my own. I am going to discontinue my demat with ICICI direct if I don't get my brokerage again. The double of what I earned has gone in brokerage.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Average
Overall Experience - Below Average
Devi Shanker Bisariya
583. Devi Shanker Bisariya  Nov 1, 2018 17:43 Reply
My account is mostly locked when I open for trade.I don't know why so

Ratings:

Brokerage - Average
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Excellent
Overall Experience - Above Average

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