Unlimited Trading @ Rs 899 per month - Prostocks

ICICI Direct Customer Reviews, Complaints and Feedback (Page 2)


18.88% 987,517 Clients

ICICI Direct is a retail trading and investment service from ICICI Securities, the largest retail stock broker firm in India offering a wide range of investment options to the retail and institutional customers. ICICI Securities is part of ICICI Group, India's top financial service provider offering banking and other financial services. ICICI Securities offers 'online trading and investment' services to over 20 lakhs customers through ICICI Direct (ICICIDirect.com). ICICIDirect.com is the flags... ICICI Direct Review
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ICICI Direct Ratings

Overall Rating Rated 2.4 stars 2.4/5
Fees Rated 2.3 stars 2.3/5
Brokerage Rated 1.7 stars 1.7/5
Usability Rated 3.4 stars 3.4/5
Customer Service Rated 2.8 stars 2.8/5
Research Capabilities Rated 4.3 stars 4.3/5

Based on 411 Votes by ICICI Direct Customers

Do you trade with ICICI Direct? Rate ICICI Direct


633 Comments

rahul
613. rahul  Jun 26, 2019 11:58 I Like It. | I Don't Like It. | Report Abuse Reply
not good

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Sanoob
612. Sanoob  Sep 1, 2019 16:12 I Like It. | I Don't Like It. | Report Abuse Reply
Contacted customer on DP Charges, where I have not done any security transaction in last 2years. 16000 charged already. Customer care team keep sending links which have no clue on DP Charges. Unprofessional and unethical way of working by customer support. They intent to close ticket by irritating customer without helping. Planning to log official complaint and get my answers on DP Charges.
Yogeshwar
611. Yogeshwar  Sep 25, 2019 21:19 I Like It. | I Don't Like It. | Report Abuse Reply
Highest brokerage will soon eat lot of existing account holders.icici direct needs to understand the ground reality

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Average
Overall Experience - Below Average
MARIA JOHN FRANKLIN
610. MARIA JOHN FRANKLIN  Sep 5, 2019 11:20 I Like It. | I Don't Like It. | Report Abuse Reply
hi sir
Rajesh yadav
609. Rajesh yadav  Aug 29, 2019 19:23 I Like It. | I Don't Like It. | Report Abuse Reply
Brokerage charges are very high and candles stick Chart not available. Its studies.
Keegan Pinto
608. Keegan Pinto  Jul 30, 2019 17:57 I Like It. | I Don't Like It. | Report Abuse Reply
I keep getting random charges on my account and there is absolutely no use of making the account if there are so many charges that keep appearing. Every month I am losing almost 3000 to 4000 rupees and I have no clue for what...
DMC/IN30267937060156 DP CHGS TILL JUN-19

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Very Poor
Vickykivi
607. Vickykivi  Jul 27, 2019 16:29 I Like It. | I Don't Like It. | Report Abuse Reply
hi sir/madam
this is vicky.i ll give more trades more number of persons..by tele contacting by ICICI Securities Pvt Ltd.
Dinesh Rawat
606. Dinesh Rawat  Jul 23, 2019 05:25 I Like It. | I Don't Like It. | Report Abuse Reply
Brokerage charges are very high, rest is OK.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Average
Overall Experience - Below Average
prashaNT
605. prashaNT  Jul 15, 2019 10:52 I Like It. | I Don't Like It. | Report Abuse Reply
great

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent
Binanda Deka
604. Binanda Deka  Jul 4, 2019 14:11 I Like It. | I Don't Like It. | Report Abuse Reply
Brokerage is very high for small retail investors. Customer services not encouraging.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Below Average
s a
603. s a  Jun 8, 2019 02:06 I Like It. | I Don't Like It. | Report Abuse Reply
Pathetic losers. Make living out of fleecing customers

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
Ashok
602. Ashok  May 30, 2019 12:30 I Like It. | I Don't Like It. | Report Abuse Reply
Brokerage, misleading

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Below Average
SUDHIR KUMAR JHA
601. SUDHIR KUMAR JHA  May 22, 2019 20:35 I Like It. | I Don't Like It. | Report Abuse Reply
This is my view after trading for more than one year

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
S Pimpale
600. S Pimpale  May 4, 2019 00:02 I Like It. | I Don't Like It. | Report Abuse Reply
Very high Brokerage and comparatively 'misleading' customer service/advises by their 'relationship advisers. Software is good.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Above Average
Customer Service - Below Average
Overall Experience - Below Average
Pradnya aitwade
599. Pradnya aitwade  Apr 29, 2019 12:33 I Like It. | I Don't Like It. | Report Abuse Reply
Sir I am interested In share market but I don't have any basics about share market please help me and i wants to expert guidance
Anurag
598. Anurag  Apr 17, 2019 10:20 I Like It. | I Don't Like It. | Report Abuse Reply
Icici brokerage is very good untill you have not used Zerodha.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Very Poor
Customer Service - Below Average
Overall Experience - Below Average
Vinodkumar Pande
597. Vinodkumar Pande  Apr 3, 2019 11:35 I Like It. | I Don't Like It. | Report Abuse Reply
I have trading account with icici direct from last 11 years but I am released that I had committed mistake. It's online platform is very good and efficient but brokerage, AMC charge and other charges are extremely high. They used to increase charge any time without giving prior intimation.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Excellent
Customer Service - Very Poor
Overall Experience - Very Poor
Lamiya
596. Lamiya  Mar 20, 2019 21:39 I Like It. | I Don't Like It. | Report Abuse Reply
You have been charging 975 fees for brokerage. When I had clearly said I don't require. And in the start u had offered free. What is the reason for charging such an amount every month.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
S.K. MISHRA
595. S.K. MISHRA  Mar 13, 2019 17:53 I Like It. | I Don't Like It. | Report Abuse Reply
ICICI SECURITIES IS NO 1. WORST BROKER IN INDIA.......YOUR ALL PROFIT MONEY GOING TO HIS BROKERAGE.... DONT OPEN DEMAT ACCOUNT AT ICICI DIRECT.....
Ravindra Singh Arya
594. Ravindra Singh Arya  Mar 10, 2019 20:54 I Like It. | I Don't Like It. | Report Abuse Reply
due to high brokerage this is too bad
good record maintain but due to high brokerage it is bad

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Below Average
Website Usability - Average
Customer Service - Below Average
Overall Experience - Below Average

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