With over 35 years of industry experience and a client base which expands to more than 50 lakhs, Motilal Oswal Financial Services Ltd. (MOFSL) has become synonymous with India's investment partner. Incorporated in the year 1987, the financial services firm offers trading services in Equity, Commodity, Currency and Derivatives. It also offers other products like Mutual Funds, IPOs, US Stocks, Gold, Insurance, Fixed Income products and readymade portfolios such as Stock Baskets, Intelligent Adviso...
Special Offer: FREE Account Opening + FREE Intraday Trades + FREE Personal Advisor & Research + FREE for 1st Year Demat AMC Open your FREE Demat Account in 5 Minutes.
Nothing is good in Motilal Oswal. Their technical analysis team is worst without any basic knowledge. Just learnt that what ever analysis they make you just have to take the opposite position. Brokerage is high. Worst customer relationship officers. App doesnt work most of the times and shows different amount in your account most of the times. Eg. Previous night if its showing 50k next day it shows only 48k making you ponder what happened to the 2k which you will never understand.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
230.2. Sandeep Murali|| Link|November 21, 2016 11:25:21 AM
Worst service.... They are not even letting me close my accounts. They are not responding to my calls nor to my mails. Please beware of this and never invest through motilal. Have had the worst experience in my life. They call you every day and convince you to invest, they make money in brokerage and make you lose money and once you lose money and want to close your account they wouldnt let you close your accounts. Looks like a big fraud company.
I have still not received any calls from them. I guess they just send out system generated message without any intention of resolving the issue. I am closing down the accounts in Motilal Oswal and start trading on my own with low brokerage houses like either Upstock, Zerodha. Why should we let them make money out of our losses. Once the customer base starts eroding they will learn the lesson. Guys i also request you to close down your accounts if you have the same opinion like me.
Customer Support is alright. But the trading calls which they give are very poor, No one can make profit from them. And the brokerage Charge is also too high.
Motilal oswal is the worst. Client customer relationship manager doesnt have any idea. At the Beginning they claim 85% stock tips accuracy but the accuracy i am getting is not even 5%. They just give some tips which never works out. They just want the customer to do trading helping them to earn some brokerage n feees. Below are my ratings. Advisory services - Worst Brokerage charges - High Trading platform - Very bad
no body contact me from your company. your msg is prefeeded in server" Dear Sir, Apologies for your inconvenience. Our representative will contact you shortly. -Team MOSL"
Customer service is excellent.Miss Meghna Gupta is doing excellent job I am facing lots of problem as my account is under franchise. High brokerage eating my profit.In equity future segment it is .08%...My client code NVS 4020.Thinking to stop trading due to high brokerage
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Excellent Website Usability - Below Average Customer Service - Excellent Overall Experience - Average
Untrained relation ship mangers/sales executives. No back office support, no grievance processing,
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Average Website Usability - Above Average Customer Service - Very Poor Overall Experience - Below Average
Bad customer service, poor platform, Had very bad experience with broker and customer service person
Ratings:
Brokerage - Above Average Account Maintenance Fees - Average Website Usability - Below Average Customer Service - Very Poor Overall Experience - Very Poor
I have filled the form since 28 june. Yet I havent received confirmation call or reply through email. Is there any way to talk with the authority. I need a toll or contact number if possible.
Customer Care response is worst. They are nor informing the customers for any changes. When the customer approaches them, they take lot of time to reply. Time is very important for equity market. If they can not answer technical / software issues, customer will make huge losses. They are changing the software/ platform.
Ratings:
Brokerage - Below Average Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
Apologies for your inconvenience. Request you to share your contact details (Mobile number/Client Code). Our representative will contact you shortly to resolve your issues. – Team MOSL
Real bad Customer Service. For all purpose they will ask you to reach out to the franchise and Franchise will be completely clueless about how to solve issue.
I wanted to pledge my govt. bonds for education loan from Bank - Neither support team nor franchise able to help
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor due to poor efficiency of slow computer Internet systems & like that, resulting which I am no in a mental agony and facing,lack of duty consciousness, lethargic and non Customer centric attitude, though I am eligible for getting Personal.this type of mental agony would not have to suffer
if you open an account with this type of brokerage firm be aware of some of the hidden condition 1.what it write on the brokerage slab is nomean, you have ready to pay more for buying/selling of your stock. 2.if you trade on margin balance beware of your stock it sell your stock without any notice/notice few hour before if you not made margin payment before T+5 days, 3.AMO(After Market Order) is not placed by mobile/desktop site.
4.if you are not a big player in stock market just go for ZERODHA/RKSV like trader,it is awesome you feel when you made first trade without any brokerage(In ZERODHA),its worthy. i have recently open my ZERODHA Trading account and i made an intraday purchase by just little margin like 0.05/0.10 paisa and in this i made a little profit(Depend Upon The Size Of Equity) if you go through MOTILAL OSWAL Like trader you made a huge loss in this margin,so if you made purchase in motilal you have you wait for the time after calculating the huge brokerage charged leaved on the stock. if the stock fall you have to wait again it comes to the position where (Breakeven Point ) Comes And you Exit without Any Gain. 5.YOU DONT''''T SEE ANY BROKERAGE CALCULATOR ON MOTILAL OSWAL WEBSITE BECATHEY CHAGE ACCORDING TO THEIR WILL IF YOU HAVE ANY DOUBT JUST SEE ON THE WEBSITE AND COMPARE THE CHARGE FROM ZERODHA/RKSV LIKE BROKER YOU SEE THE DIFFRENCE. 6.And If you think about the Service Just Note That You are not here to invest in long term(I think so) Every one want money in sort term so research work is not mandatory for intraday or for short duration equity where you have to exit your equity,(Best Option Is To GO WITH DISCOUNT BROKERAGE REGARDING THIS TYPE OF BROKERAGE)
NOTE:I am writing this becai am a suffrer,and from this if one man Teach a lesson it is good for me.
Ratings:
Brokerage - Very Poor Account Maintenance Fees - Very Poor Website Usability - Very Poor Customer Service - Very Poor Overall Experience - Very Poor
RKSV is ok but zerodha is not best. i have big lose in zerodha by PI software mi-stack, SL and Limit price both hit and i am go in big lose, his RMS team is not given me satisfied solution ...