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Motilal Oswal Customer Reviews, Complaints and Feedback (Page 17)


8.58% 874,230 Clients

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With over 35 years of industry experience and a client base which expands to more than 50 lakhs, Motilal Oswal Financial Services Ltd. (MOFSL) has become synonymous with India's investment partner. Incorporated in the year 1987, the financial services firm offers trading services in Equity, Commodity, Currency and Derivatives. It also offers other products like Mutual Funds, IPOs, US Stocks, Gold, Insurance, Fixed Income products and readymade portfolios such as Stock Baskets, Intelligent Adviso... Motilal Oswal Review

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551 Comments

231. Rahul marodia   I Like It. |Report Abuse|  Link|October 21, 2016 9:39:09 PMReply
Hello Sir Is the Rs 1000 upfront margin scheme available? i want to open account but finding difficult to pay Rs 10000. Kindly let me know
230. Sandeep Murali   I Like It. |Report Abuse|  Link|October 6, 2016 1:20:33 PMReply
Nothing is good in Motilal Oswal. Their technical analysis team is worst without any basic knowledge. Just learnt that what ever analysis they make you just have to take the opposite position. Brokerage is high. Worst customer relationship officers. App doesnt work most of the times and shows different amount in your account most of the times. Eg. Previous night if its showing 50k next day it shows only 48k making you ponder what happened to the 2k which you will never understand.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
230.1. Sudhi   I Like It. |Report Abuse|  Link|October 31, 2016 6:31:19 PM
Brokerage charges are very high
230.2. Sandeep Murali   I Like It. |Report Abuse|  Link|November 21, 2016 11:25:21 AM
Worst service.... They are not even letting me close my accounts. They are not responding to my calls nor to my mails. Please beware of this and never invest through motilal. Have had the worst experience in my life. They call you every day and convince you to invest, they make money in brokerage and make you lose money and once you lose money and want to close your account they wouldnt let you close your accounts. Looks like a big fraud company.
229. Sandeep Murali   I Like It. |Report Abuse|  Link|October 6, 2016 12:55:56 PMReply
Customer ID is E518450 and contact number is 9900522294.
228. Sandeep Murali   I Like It. |Report Abuse|  Link|October 4, 2016 4:01:10 PMReply
I have still not received any calls from them. I guess they just send out system generated message without any intention of resolving the issue. I am closing down the accounts in Motilal Oswal and start trading on my own with low brokerage houses like either Upstock, Zerodha. Why should we let them make money out of our losses. Once the customer base starts eroding they will learn the lesson. Guys i also request you to close down your accounts if you have the same opinion like me.
228.1. Sandeep Murali   I Like It. |Report Abuse|  Link|October 6, 2016 1:14:22 PM
Client code is E518450
Contact number is 9900522294.
227. Vimit Makkar   I Like It. |Report Abuse|  Link|September 30, 2016 6:49:27 PMReply
Customer Support is alright. But the trading calls which they give are very poor, No one can make profit from them. And the brokerage Charge is also too high.
226. Sandeep Murali   I Like It. |Report Abuse|  Link|September 22, 2016 10:05:44 AMReply
Motilal oswal is the worst. Client customer relationship manager doesnt have any idea. At the Beginning they claim 85% stock tips accuracy but the accuracy i am getting is not even 5%. They just give some tips which never works out. They just want the customer to do trading helping them to earn some brokerage n feees. Below are my ratings.
Advisory services - Worst
Brokerage charges - High
Trading platform - Very bad
225. yashwant   I Like It. |Report Abuse|  Link|September 1, 2016 12:37:54 PMReply
no body contact me from your company. your msg is prefeeded in server" Dear Sir, Apologies for your inconvenience. Our representative will contact you shortly. -Team MOSL"
224. Gopal CHANDRA kundu   I Like It. |Report Abuse|  Link|August 26, 2016 9:37:54 PMReply
Customer service is excellent.Miss Meghna Gupta is doing excellent job
I am facing lots of problem as my account is under franchise. High brokerage eating my profit.In equity future segment it is .08%...My client code NVS 4020.Thinking to stop trading due to high brokerage


Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Excellent
Website Usability - Below Average
Customer Service - Excellent
Overall Experience - Average
223. Yashwant patel   I Like It. |Report Abuse|  Link|August 23, 2016 12:36:27 PMReply
Payout money process very delay
222. surendra kumar mittal   I Like It. |Report Abuse|  Link|August 14, 2016 10:22:43 PMReply
no effective inclusion for modification and cancellation of order form in mobile application,tablet application please clarify/ my account RSJR1228
221. Sachin Natekar   I Like It. |Report Abuse|  Link|August 9, 2016 5:12:51 PMReply
I am holding an account with motilal. please let me know the broking charges for delivery/intraday and value plus option for equity.

Thanks in advance..
220. Rohit Jadhav   I Like It. |Report Abuse|  Link|July 30, 2016 5:21:38 PMReply
Untrained relation ship mangers/sales executives. No back office support, no grievance processing,

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Average
Website Usability - Above Average
Customer Service - Very Poor
Overall Experience - Below Average
219. chethan   I Like It. |Report Abuse|  Link|July 10, 2016 12:46:23 AMReply
Bad customer service, poor platform, Had very bad experience with broker and customer service person

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor
218. Baidyanath Jena   I Like It. |Report Abuse|  Link|July 9, 2016 11:04:42 AMReply

I have filled the form since 28 june. Yet I havent received confirmation call or reply through email. Is there any way to talk with the authority. I need a toll or contact number if possible.
218.1. sumeet saurav   I Like It. |Report Abuse|  Link|September 30, 2016 11:31:34 PM
very bad services
217. Avadhoot bhandare   I Like It. |Report Abuse|  Link|June 22, 2016 4:19:46 PMReply
Customer Care response is worst. They are nor informing the customers for any changes. When the customer approaches them, they take lot of time to reply. Time is very important for equity market. If they can not answer technical / software issues, customer will make huge losses. They are changing the software/ platform.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
217.1. Rama Swamy   I Like It. |Report Abuse|  Link|June 23, 2016 12:24:04 PM
Dear Sir,

Apologies for your inconvenience. Request you to share your contact details (Mobile number/Client Code). Our representative will contact you shortly to resolve your issues. – Team MOSL
216. Amit   I Like It. |Report Abuse|  Link|June 7, 2016 10:35:41 PMReply
Real bad Customer Service. For all purpose they will ask you to reach out to the franchise and Franchise will be completely clueless about how to solve issue.

I wanted to pledge my govt. bonds for education loan from Bank - Neither support team nor franchise able to help

Client Id - AG449

215. Amit   I Like It. |Report Abuse|  Link|May 25, 2016 9:26:43 PMReply
What they commit and deliver is different.
Lots and lot''s of follow up.
There mobile app crashes at 9:15 when market starts many time.


Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
214. Rajeev Kumar   I Like It. |Report Abuse|  Link|February 3, 2016 1:33:28 PMReply
Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
due to poor efficiency of slow computer Internet systems & like that, resulting which I am no in a mental agony and facing,lack of duty consciousness, lethargic and non Customer centric attitude, though I am eligible for getting Personal.this type of mental agony would not have to suffer
213. vivek   I Like It. |Report Abuse|  Link|January 30, 2016 2:57:21 PMReply
worst broker motilal oswal
212. Krishna   I Like It. |Report Abuse|  Link|January 14, 2016 1:30:30 AMReply
if you open an account with this type of brokerage firm be aware of some of the hidden condition
1.what it write on the brokerage slab is nomean, you have ready to pay more for buying/selling of your stock.
2.if you trade on margin balance beware of your stock it sell your stock without any notice/notice few hour before if you not made margin payment before T+5 days,
3.AMO(After Market Order) is not placed by mobile/desktop site.

4.if you are not a big player in stock market just go for ZERODHA/RKSV like trader,it is awesome you feel when you made first trade without any brokerage(In ZERODHA),its worthy.
i have recently open my ZERODHA Trading account and i made an intraday purchase by just little margin like 0.05/0.10 paisa and in this i made a little profit(Depend Upon The Size Of Equity)
if you go through MOTILAL OSWAL Like trader you made a huge loss in this margin,so if you made purchase in motilal you have you wait for the time after calculating the huge brokerage charged leaved on the stock.
if the stock fall you have to wait again it comes to the position where (Breakeven Point ) Comes And you Exit without Any Gain.
5.YOU DONT''''T SEE ANY BROKERAGE CALCULATOR ON MOTILAL OSWAL WEBSITE BECATHEY CHAGE ACCORDING TO THEIR WILL IF YOU HAVE ANY DOUBT JUST SEE ON THE WEBSITE AND COMPARE THE CHARGE FROM ZERODHA/RKSV LIKE BROKER YOU SEE THE DIFFRENCE.
6.And If you think about the Service Just Note That You are not here to invest in long term(I think so) Every one want money in sort term so research work is not mandatory for intraday or for short duration equity where you have to exit your equity,(Best Option Is To GO WITH DISCOUNT BROKERAGE REGARDING THIS TYPE OF BROKERAGE)

NOTE:I am writing this becai am a suffrer,and from this if one man Teach a lesson it is good for me.

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor
212.1. Hitendra Patel   I Like It. |Report Abuse|  Link|April 22, 2016 1:37:07 PM
Dear krishna,

RKSV is ok but zerodha is not best. i have big lose in zerodha by PI software mi-stack, SL and Limit price both hit and i am go in big lose, his RMS team is not given me satisfied solution ...

Are you a Zerodha Customer?