Finvasia Customer Reviews, Complaints and Feedback (Page 2)

My year-long experience with Shoonya's services has been consistently positive, with their user-friendly platform, responsive customer support, and diverse investment options. I look forward to continuing my trading journey with them.

Customer service is very poor

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Mujhe account khuli bhi do din Ho Gaya per abhi tak mera account open Nahin hua

Finvasia, under the guise of a technical glitch on 13.4.23, fraudulently manipulated my profit ledger of Rs. 7.27 Lakhs to showing a loss of Rs. 5.24 Lakhs. Since then it is more than a month they are not responding and blocked my trading account. This is a fraud broker and sooner or later SEBI will close it's brokership. Be aware of such a broker.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Research Capabilities - Average
Customer Service - Below Average
Overall Experience - Very Poor

We are all used to technical glitches with all the brokers whether discount or not. This one is really great that it had the glitch for almost one full session from around 10 AM. Then they sent a mail asking me to dispute any transaction. I gave complete details including screenshots. More than not settling the dispute as proposed by them, they said that my UCC is not identified by their system as impacted!!! Tickets raised or pending since about a month now. Don't know if I will be able to get something from them because they closed by SL order for a naked position. It can't be a glitch as they closed my order to safeguard their money. Lost more than the brokerage saved over 18 months or so.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Site have technical issues very often. Payment updates are late and fund withdrawal takes more than 2 days. Many times site is non functional due to technical failure during trading hours and it taken their team entire day or even more to fix the issues. I have lost more than 30K since my orders were stuck on their website on the expiry day and they failed to resolve the issue.

You will definitely save some money in brokerage but you will end up loosing much more with their site glitches.

Ratings:

Brokerage - Above Average
Account Maintenance Fees - Excellent
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Trading with Finvasia for the last 2 years. Barring a few glitches with SCALPERT it has been an excellent experience. Even the customer care is very good.
4.5 stars..

Customer Service is Pathetic..

Problem sahi karo yaar kuch bhi batate rahta hai sell nahi ho raha loss hota ja raha hai

Low brokerage compared to Zerodha, Angel, Mirea Asset, user friendly application. I have been trading with Finvasia for more than 5 years now. Best app ever used, they have improved a lo

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

Good

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Above Average
Website Usability - Above Average
Research Capabilities - Above Average
Customer Service - Above Average
Overall Experience - Excellent

Sir mera account ko 10 12 din ho gya . Six months ka two bar. Stetment lga diya per option trading nhi ho rha . Please help.

Product name should be selected.
Asa lakhan aata h

GTT/GTC is available since long time so chittorgarh, you can remove it from cons.

bad broker cant do trade in morning time app is useless after complaining to customer care they are saying only you have problem not other i recommend dont open account other wise your money will become soonya.

The major advantage of finvasia is zero brokerage. I have account with zerodha also but I use finvasia for intra day and futures trade which saves me 100-200 per day. Finvasia mobile platform is poor compared to Zerodha but It is manageable once gets used to. I am using finvasia for last one year and till now not faced any major issues. Some times their app freezes that can be solved by reopening the app.

Good-Information

improve moible app for scalper to intraday trading,it much better and price is not auto refresh.it will take some time.Most of the traders want the price for trading.


Ratings:

Brokerage - Above Average
Account Maintenance Fees - Above Average
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Average
Overall Experience - Above Average

all customers care number is wrong number.so avoid this company go for another broking company 😑

Ratings:

Brokerage - Very Poor
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Brokerage - zero
Account Maintenance Fees - zero
Website Usability - Average
Research Capabilities - NA
Customer Service - Average
Overall Experience - Good

Best Brokerage firm

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Research Capabilities - Excellent
Customer Service - Excellent
Overall Experience - Excellent

Ghanta Best broker - check their web app for intra day trading, u will loose all money a day. Don't mis guide people. just check below mention issues

Finvasia's web and desktop is worst for intra day trading among any other broker, I had open account and closed within a week, reason are below,
Web app-
1. no multi chart support in web, u can open only one chart.
2. u can not save chart indicator setting, it means moving to other tab, all indicator setting get lost.
3. moving and coming back to chart tab take lot of time to load.
4. you can not see executed order price/position from in chart page, u need switch other tab, by that time u will loose all setting and chart.
4. not at all intra day trader friendly web tool

Desktop app
1 very few chart indicator supported.
2. loading time is very high.
3. not intra day friendly web tool

Finvasia's web and desktop app is worst for intra day trading among any other broker, I had open account and closed within a week, reason are below,
Web app-
1. no multi chart support in web, u can open only one chart.
2. u can not save chart indicator setting, it means moving to other tab, all indicator setting get lost.
3. moving and coming back to chart tab take lot of time to load.
4. you can not see executed order price/position from in chart page, u need switch other tab, by that time u will loose all setting and chart.
4. not at all intra day trader friendly web tool

Desktop app
1 very few chart indicator supported.
2. loading time is very high.
3. not intra day friendly web tool

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Very Poor
Research Capabilities - Very Poor
Customer Service - Very Poor
Overall Experience - Very Poor

Finvasia's web and desktop is worst for intra day trading among any other broker, I had open account and closed within a week, reason are below,
Web app-
1. no multi chart support in web, u can open only one chart.
2. u can not save chart indicator setting, it means moving to other tab, all indicator setting get lost.
3. moving and coming back to chart tab take lot of time to load.
4. you can not see executed order price/position from in chart page, u need switch other tab, by that time u will loose all setting and chart.
4. not at all intra day trader friendly web tool

Desktop app
1 very few chart indicator supported.
2. loading time is very high.
3. not intra day friendly web tool

I raised complain to there customer support with screen shot, but they close complain saying in future might be fix. if this basic bug they can fix, how as intraday trader u can trade.

Suggestion - Don't open account with Finvasia until they fix very-very basic issue in their software other wise u r going to loose money only with their platform.
if u want, i can share snippet of complain raised

Finvasia is very smart & they make advertisement of zero brokerage but i have used it & those who are using please check your contact note they charge Exchange transaction charges 0.1% instead of 0.00345. so any how you are paying (0.1-0.00345) = 0.09655% as commission. very smart to make investors full, if you really care for your money please do check, i have laredy closed their account. Fake compnay. Even i have proof of my contract notes.

It's right

Finvasisia is good brokerage firm for most of the segments except for intraday trading. Because it's infrastructure for connectivity to NSE is unstable and gets stuck up more often compared to other brokers. One can lose months profit in a day. I have given up intraday trading in Finvasia. I do not think they will improve on this issue. I fail to understand what could be the possible reason........
So be careful.

really good broker there desktop platform is same as like nest terminal

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Average
Research Capabilities - Very Poor
Customer Service - Average
Overall Experience - Excellent