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Zerodha Complaints

Zerodha Detail

Zerodha Account Opening

Invest without brokerage fees in Equity Delivery and Direct Mutual Funds. Pay a flat Rs 20 per trade for Intra-day and F&O. Open an instant account with Zerodha and start trading today.

Zerodha is India's leading stockbroker. It is among the largest and most reputed brokers offering online flat fee discount brokerage services to invest in Equity, Currency, Commodity, IPO, Futures & Options, Bonds, Govt. Securities, and Direct Mutual Funds. Zerodha charges Rs 0 brokerage for equity delivery trades and direct mutual funds. For intraday and Futures, it charges flat Rs 20 or 0.03% (whichever is lower) per trade. Further, for Options trades, it charges Flat Rs. 20 per executed orde... Know more about Zerodha

Complaint against Zerodha Broker

Zerodha brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Zerodha customers. The Zerodha complaints report analyzes the Zerodha online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Zerodha broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Zerodha complaint no. report also provides Zerodha’s number of active clients. This shows the growth of the broker year on year.

Zerodha Complaints

Exchange Financial Year Total Complaints Active Clients
BSE 2023-24 155 4,719,730
NSE 2023-24 530 7,223,525
BSE 2022-23 127 4,362,520
NSE 2022-23 446 6,392,902
BSE 2021-22 46 3,316,769
NSE 2021-22 543 6,277,434
BSE 2020-21 19 452,471
NSE 2020-21 868 3,602,074
BSE 2019-20 25 451,299
NSE 2019-20 432 1,414,376
BSE 2018-19 24 234,716
NSE 2018-19 265 887,267
BSE 2017-18 28 259,642
NSE 2017-18 339 540,905
BSE 2016-17 10 30,690
NSE 2016-17 99 165,586
BSE 2015-16 3 5,377
NSE 2015-16 25 61,970
NSE 2014-15 17 30,379
NSE 2013-14 8 17,523
NSE 2012-13 7 7,996
NSE 2011-12 4 1,163

Zerodha complaint at NSE

2023-242022-232021-22
Active Clients722352563929026277434
Complaints530446543
Resolved through the exchange475389439
Non actionable202293
Advised / Opted for arbitration000
Pending for redressal with exchange343511
No. of arbitration filed by clients444
Decided by arbitrators in favour of the clients323
Decided by the arbitrators103
Pending for redressal with arbitrators121

Zerodha complaint at BSE

2023-242022-232021-22
Active Clients471973043625203316769
Complaints15512746
Resolved through the exchange15011146
Non actionable8163
Advised / Opted for arbitration011
Pending for redressal with exchange5160
No. of arbitration filed by clients100
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators100

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

Zerodha Special Offer

Free stock trading and mutual funds

  • Brokerage-free share delivery trades and flat Rs 20 per trade for Intraday & F&O +
  • Brokerage-free Direct Mutual Fund investment + +
  • Trade with the best trading platform in India.

This is a limited time offer. Open an instant Zerodha account online and start trading today.

Frequently Asked Questions

  1. 1. Is Zerodha good for intraday trading?

    Yes, Zerodha is good for intraday trading on 2 counts. First, the brokerage rates are low which allows you to reach break-even fast. Second, the trading software is advanced which makes for fast trading.

     

     

  2. 2. What are the charges for Kite online trading software?

    There are no charges for Kite trading software. It is available for free to its customers.

    Zerodha charges a one-time account opening fee of Rs 200 and a Demat AMC of Rs 300 per year. Once the account gets opened, you can start trading through Zerodha Kite by paying applicable brokerage charges and other fees and taxes.

    Zerodha also charges a monthly fee for using its API.

     

     

  3. 3. Is Zerodha good for beginners?

    Zerodha is an online stock broker designed for people who can trade by themselves with no help from the broker. This makes it difficult for beginners who require hand-holding in initial days. Reaching out to Zerodha customer services could be a challenging task.

    Zerodha also doesn't offer relationship managers, research & advisory services. Beginners need assistance in picking stocks as well as for placing buy/sell orders where an RM can be valuable.

    Zerodha has online education apps, discussion forums and support portal. This helps beginners in learning the stock market as well as the trading tools.

     

     

  4. 4. Is Zerodha safe?

    Zerodha is a safe, reliable, and a trusted broker like any other broker on the street with all the required certifications.

    Moreover, Zerodha is a zero-debt company and a SEBI registered broker, a member of NSE, BSE, MCX, and a registered DP with CDSL. Being a member of such regulatory authorities, the transactions of the company gets scrutinized at regular intervals protecting the interest of the investors.

    Read more at Is Zerodha Safe?

     

     


122 Comments

2. Thomas Aaroon   I Like It. |Report Abuse|  Link|January 4, 2017 11:01:58 PMReply
When you buy or sell the equity/Future contract of a same company or product, end of the day they will calculate Profit & Loss. In KITE there is possibilities for error. In my experience, I took short position in Aluminium Future contract, I sold 2 lot at different rates and timings and purchased 1 lot to exit short position and kept another 1 lot for tomorrow exit.
i.e, 3 trades in a same day, 1st trade is 1 lot sell, 2nd trade is 1 lot buy and 3rd trade is 1 lot sell. So 2 sell and 1 buy in same day.
1) 1st sell (1 lot) at Rs. 115.80
2) 2nd Buy(1 Lot) at Rs. 115.55
3) 3rd Sell (1 lot) at Rs. 114.90

KITE calculated my P&L as took the average of 2 sell(2 lot), i.e Rs. 115.80 + Rs. 114.90 = 230.7/2 = Rs.115.35, thus P&L is Rs.115.35 - Rs. 115.55 = Rs. 0.20, But, still I have 1 lot to exit(open Position),Now our concern is what is the price of open position ?

As per KITE, price of open position 1 lot is Rs. 114.9(KITE not considered the average price of 2 sold lots i.e Rs. 115.35). This is a big scam. So, updated P&L and open position price in KITE should be watched carefully, otherwise, KITE will suck your hard earned money without any mercy.


1. Pankaj Negi   I Like It. |Report Abuse|  Link|November 19, 2016 11:19:18 AMReply
After getting so many calls from Zerodha support, I opted to open a account in it. I submitted my documents on 28th Oct 2016 and my account is not yet activated till date (19th Nov 2016) - 3 weeks.

Not sure how many more weeks they are going to take for this. Everytime I call their sales representative, I get the same answer -"Sir it will take 2 more days".

As a growing company, I suggest you take care of your customer so that you get reviews and retain them. I am highly pissed with the kind of support I am getting from Zerodha.

Thanks - A frustated Zerodha customer (to be or not)