Geojit Customer Reviews, Complaints and Feedback (Page 5)

Worst people to deal with...and in an age of client delight these guys doesn''t even know the basic etiquettes of customer service.....Geojit SUCKS.Please donot open an account with them its not worth your money.

cheating company. never ever trust their trading tips

It is the worst trading company I had ever seen. It works for only their own brokerage without any proper communication with the customer. So be aware of it and don''t go for trading with it.

Sunil Kumar Tiwari

I have been with geojit since 2006 and have built a large investment portfolio picking the company myself not based on recommendations. No regard for association with them. The brokerages are high and non-negotiable. Branch heads are not empowered to take decisions on brokerage. I have account with mosl, they are better in customer relationship management than geojit which is very arrogant. Shares bought will be sold if settlement not done within 1 day. Normally it is t+2 with other brokers. On top of non-negotiable brokerage they have a cut throat approach. I will definitely not recommend geojit based on my experience.

Ratings:

Brokerage - Below Average
Account Maintenance Fees - Very Poor
Website Usability - Average
Customer Service - Very Poor
Overall Experience - Very Poor

ONE OF THE BEST BROKERAGE AND FINANCIAL SERVICE COMPANY WITH COMPLETE TRANSPARENCY. I HAVE BEEN WITH GEOJIT FOR OVER 20 YEARS NOW AND FOUND THE DEALING VERY COMFORTABLE.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Excellent
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

Brokerage best in the market
Good webiste usability, good customer service
Acct maintenance cost is less.
Overall Experiance, no other brokering site and services matches to Geojit.

Rated 'Excellent' in all category.

I want to know whether there are any charges for Platinum user or any brokerage criteria to be met ? Gold is free ryt ?

There is no extra cost for using Flip platform as well as Flip Gold.

I am using Flip platinum My no is UGR 048. In the morning and at the time of placing main orders Geojit BNp is not allowing me to login in mobile trading even though the password check allowed. This is happening only at the time os FLIP secure authourisation only.So I planned to stop trade in GeojitC75ES

geojith is not listed among "AMO" after market order tab in the grid comparison view.
"the after hours order placement" is listed as a feature in the geojith page.

Geojit''s Flip platform is undoubtedly a good one. But they can can still make it still better by improving. Currently it produces intraday which is not linked now), it could be of great help for all traders, as one can technical parameters and earn good sums from trades.

However, Geojit will not go for such enhancements, as they are least bothered of customers earnings. They just bothered for their brokerage. When it comes to brokerage charges, it might appear to be reasonable but in reality it is not.

I consider these brokerage rates are no less than day light robbery. Yes it is nothing but looting their own customers.

Geojit BNP Paribas is a very transparent and there Flip ME is a fantastic application and very good customer care support.

Regards
Anu M S

Hi Traders & investors
Geojit is very good flatform for trading & software flip is easy friendly &
Flexible brokerage compare to others very good support
From Branch Manager
Happyyyyy Trading.....

Dear Investors,
Be carefull before open9ing trading & demat account with Geojit. Their customer care is a very hopeless department. They will not understand your problem at all. but willl go on wrinting you you as reply for ypur question withought knowing the question.
They will also not give you credit of the shares you purchase in time. you will have to be after them evry time.
They will also send the remittance to any bank without knowing what is your default branch for the statory pay out. For last three qurter end i have faced this problem. when i wrote to them neither customercare nor grievacex committe is replying to my emails on the matter refered. You will be tossed from one deprtment to other for a indefiite period. But you will never get your problems solved.
Be carefull while opting for GEOJIT as your stock broker. I have lost faith on them & now I am taking up the matter with SEBI & NSDL.
THis is for your kind attention.

Disastrous service ever..Totally agreed with above user..

Iam an client of geojit since 2009 .THERE ARE ALOT OF TRADES UN AUTHORISED have been done by Mr. Peyus earlier in Qu now in some kerala branch near cochin both in EQUITY AND F&O .I HAVE LOST 57000.00 RUPEES . I HAD COMPLAINED TO M.D. DURING HIS VISIT TO TUMKUR AND ALSO HAD SENT E MAILS .THEESE PEOPLE ARE VERY ARROGENT AND DOES NOT TAKE ACTION ONE SHOULD BE VERY CARE FULL R.S.K

The brokerages and other charges are very very high.Their suggestions for intraday trading and delivery based investment are very poor. The printout they give as account statement is confusing and not at all clear. They have to improve a lot in customer service.

All my family demat, trading accounts were with them for more than 10 years. However, for last two years their services especialy customercare are very bad. I get irritated with their irrelevent querries & SO CALLED ADVISES. therefore, i have decided to sever the long kept relation with them. GOD SAVE THE CLIENTS OF geojit.

Ratings:

Brokerage - Average
Account Maintenance Fees - Below Average
Website Usability - Below Average
Customer Service - Very Poor
Overall Experience - Very Poor

Worst Support from their Executives.

Their brokerages are kinning!!no Flexibility!!Remember that these are 3 rd parties who gain money through customer tradings and yet they monopolize.There are very many other platforms and competitive.

Flip Gold had severe SQL errors and i was tired sending them the attachments.They were complaining about my internet connection(512kbps broadband) and i encountered no issues with other platform run at the same time.

I will be closing their account with immediate effect.CHEATERS!!!!!!!!!!!

Geojit has two platform options available for trading. I use the lite platform which is very hassle free and light. It takes very less time to put a order.

Also the customer care site is very transparent when it comes to giving details about daily transaction.

To top all, the brokerage is very competitive. I changed from a very renowed broker to Geojit and I am happy about my switch.

Ratings:

Brokerage - Excellent
Account Maintenance Fees - Average
Website Usability - Excellent
Customer Service - Excellent
Overall Experience - Excellent

Did You Konw - 29 :- Shares sold in pending settlement.
Shares sold in pending settlement.
Flip provides clients with the facility of selling the shares before T+2; but risk has to be borne by the client if there is a shortage in payout.
Geojit Bnpp provides settlement guarantee for around 300 scrips where in the clients can sell shares before T+2, list of scrips are available in gcc and geojit.net sites.

Did You Konw - 28 :- Portfolio screen of Flip terminals gives a complete view of shares a client hold.
It consists of.
Shares which are in pending settlement.
Shares in pool.
Shares in client's Normal DP.
Shares in Margin Funding DP.
FAO/Currency open positions.
MFSS units.

Unique feature of this system is that a client will get the live updated portfolio value at any point of time.