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Geojit Consumer Complaints

Geojit Detail

Incorporated in 1987, Geojit BNP Paribas (Geojit) is one of the major stock brokers based in India. Geojit is based in Kochi, Kerala and has the strong presence in Gulf. Geojit BNP Paribas is cash equity and derivatives broker with extensive experience in Portfolio Management Services and the distribution of financial products: mutual funds and life insurance. Geojit provides stock trading at NSE and BSE stock exchanges through a strong network of around 500 branches and its state of art onl... Know more about Geojit

Complaint against Geojit Broker

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Geojit brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Geojit customers. The Geojit consumer complaints report analyzes the Geojit online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Geojit broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Geojit complaint no. report also provides Geojit’s number of active clients. This shows the growth of the broker year on year.

Geojit Consumer Complaints

Exchange Financial Year Number of Clients   ? Total Complaints  ?
BSE 2019-20 19,137 5
NSE 2019-20 160,984 7
BSE 2018-19 34,398 5
NSE 2018-19 163,875 32
BSE 2017-18 67,110 10
NSE 2017-18 183,466 38
BSE 2016-17 58,437 3
NSE 2016-17 160,317 32
BSE 2015-16 59,107 7
NSE 2015-16 177,397 32
BSE 2014-15 44,864 7
NSE 2014-15 158,271 56
BSE 2013-14 528,473 15
NSE 2013-14 148,176 42
BSE 2012-13 499,308 14
NSE 2012-13 452,945 46
BSE 2011-12 450,537 24
NSE 2011-12 412,687 53

Geojit complaint at NSE

2019-202018-192017-18
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year
No. of active clients160984163875183466
No. of complaints received *73238
Resolved through the exchange53138
Non actionable **000
Advised / Opted for arbitration000
Pending for redressal with exchange210
No. of arbitration filed by clients12
Decided by arbitrators in favour of the clients11
Decided by the arbitrators00
Pending for redressal with arbitrators01
% of No. of complaints as against No. of active clients00.010.02
% of complaints resolved as against complaints received71.4296.87100

Geojit complaint at BSE

2019-202018-192017-18
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year891547823199762028
No. of active clients191373439867110
No. of complaints received *5510
Resolved through the exchange5510
Non actionable **000
Advised / Opted for arbitration000
Pending for redressal with exchange000
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000
% of No. of complaints as against No. of active clients0.030.010.01
% of complaints resolved as against complaints received100100100

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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3 Comments

ARVIND SAHADEO WAKKAR
3. ARVIND SAHADEO WAKKAR  Apr 3, 2019 09:58 Reply
One of the WORST DEPOSITORY IN THE WORLD
Hopeless customer care. their customer care Department need to be renamed as " Customer Irritation Department.
The New software for online Trading is very BAD. ON EVERY PLACE YOU WILL FIND DIFFERENT DATES, DIFFERENT RATES DIFFERENT QUANTITIES.
THEIR RERESENTATIVES ALSO NOT ABLE TO RESOLVE THE ISSUES. i HAVE MORE THAN 25 TO FORTY SCREEN SHOTS, WHATSAPP MESSAGED & RECORDED DISCUSSION WITH THEM FOR WHICH THEY HAVE NO SOLUTION.
THE CHIEF EXECUTIVE OFFICER FROM KOCHI MUST RESOLVED THE ISSUES.
I AM A SENIOR CITIZEN OF MORE THAN 70 YEARS OF AGE. I AM ONE OF THE VERY OLD CLIENTS OF GEOJIT. THEIR RANKING ALSO HAS DETERIORATED DUE TO THEIR ATTITUDE TOWARDS THE CLIENT.
I APPEAL TO THE PROSPECTIVE CLIENT TO BE VERY VERY CAREFUL IF THEY ARE OPTING TO OPEN THEIR ACCOUNT WITH THEM.
THEY HAVE INTRADUCES NEW ONLINE SOFTWARE CLAIMING IT TO BE THE BEST.
ACTUALLY THEY HAVE FURTHER DAMAGED THEIR EARLIER VERSION . CUSTOMERS ARE LIKELY TO BE CONFUSED WITH THEIR SOFTWARE CALLED " "SELFIE" ACTUALLY " SELFISH" WILL BE THE CORRECT NAME.
THEY ARE BOTHERED ABOUT THEIR BROKERAGE INCOME LET THE CLIENT GO TO HELL.
i AM PREPARED TO OPEN CHALLENGE TO THEM BEFORE SEBI / NSDL OR WHATEVER PLATFORM THEY WISH TO PROVE THAT THEIR INTENTION TOWARDS CLIENTS ARE NOT GENUINE.
Pradeep
2. Pradeep  Jan 17, 2019 13:58 Reply
Geogit have high brokerage fee for intraday .They collect indirectly from me
Rajeshwaran
1. Rajeshwaran  Jul 21, 2017 15:06 Reply
I have bought IDFC order at 9.30 a.m on july 10. after some time geojit server was not worked due to NSE issues. I had lost around 1500 rupees. still now geojit didn''t give loss reversal .

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