Groww Complaints

Groww Detail

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Groww is a Bangalore based broker offering online flat fee discount brokerage services to invest in Equity, IPO, and Direct Mutual Funds. Groww is the brand name for Nextbillion Technology Private Limited who is a SEBI registered stockbroker and a member of NSE and BSE. Established in 2016, Groww initially started as a direct mutual fund investment platform. In the mid-2020s, Groww expanded its product offering to include Equity trading. The company also offers Digital gold, US Stocks, and Fixe... Know more about Groww

Complaint against Groww Broker

Groww brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the Groww customers. The Groww complaints report analyzes the Groww online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against Groww broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The Groww complaint no. report also provides Groww’s number of active clients. This shows the growth of the broker year on year.

Groww Complaints

Exchange Financial Year Total Complaints Active Clients
BSE 2022-23 11 882,423
NSE 2022-23 164 5,062,064
BSE 2021-22 44 894,812
NSE 2021-22 144 3,847,955
BSE 2020-21 2 2,650
NSE 2020-21 32 780,570
BSE 2019-20 1 2,650

Groww complaint at NSE

Active Clients50620643847955780570
Resolved through the exchange15211928
Non actionable8212
Advised / Opted for arbitration000
Pending for redressal with exchange442
No. of arbitration filed by clients2
Decided by arbitrators in favour of the clients1
Decided by the arbitrators0
Pending for redressal with arbitrators1

Groww complaint at BSE

Active Clients8824238948122650
Resolved through the exchange10442
Non actionable050
Advised / Opted for arbitration000
Pending for redressal with exchange100
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000


  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

Zerodha (India's Best & No. 1 Broker)

  Special Offer - Free Equity Delivery and Mutual Funds

  • Brokerage-free equity delivery trades.
  • Brokerage-free Direct Mutual Fund.
  • Pay ₹20 per trade for Intraday & F&O.
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Frequently Asked Questions

  1. 1. How is Groww Demat account?

    Groww offers free Demat account opening with zero account maintenance charges. They charge flat Rs 20 per trade brokerage for Equity Delivery and F&O. The mutual fund investment is offered free of commission.

    Groww offers the Demat Account and other related depository services through CDSL. The Demat account allows you to invest in equities, IPOs, ETFs, and FDs.

    Key Features of Groww Demat account are:

    • Free account opening.
    • Zero annual maintenance charges (AMC).
    • Flat Rs 20 per trade brokerage.
    • Free IPO and Mutual Fund investment.
    • Offer direct mutual funds.
    • Completely online and paperless account opening process.
    • Easy selling of stocks using Groww TPIN.
    • Safe and Secure mobile app and trading website.


  2. 2. How to open Groww Demat account?

    Groww Demat account opening is a free of charge, online and paperless process. The account opening with Groww requires you to provide your PAN card details and Aadhar card/Passport/Driving License as identity and address proof.

    Steps to open a Demat account with Groww

    1. Download the Groww app or log in through the web.
    2. Provide personal details.
    3. Provide bank details.
    4. Submit KYC details.
    5. E-sign the account opening form (AOF).

    The account gets activated within a few hours after the documents get verified.

    If your mobile number is not linked to your Aadhar card, you will have to click on ''My mobile is not linked to my Aadhaar card' at the E-sign stage. The broker will send you the AOF on your registered email ID. You will have to send the filled and signed form to the address mentioned in the AOF for verification.


  3. 3. How to fill Groww Demat account closure form?

    Groww Demat account closure form needs to be filled and signed manually to initiate the account closure.

    Steps to fill the Groww account closure form:

    1. Fill in the Date.
    2. Tick BO in the Closure Initiated By section.
    3. Tick Demat in Closure for tab.
    4. Provide your Groww Client ID.
    5. Input Name and Address of the account holder.
    6. Provide the reason for requesting account closure.
    7. Mention the DP ID and Client ID of the beneficiary account to transfer the securities in the Demat account. (Not required in case of no stock in the Demat account)
    8. Sign the form. (By all account holders)
    9. Send the form to Groww's correspondence address.

    The Acknowledgement receipt section should be left blank for the DP to fill in.

    You receive an email confirmation from CDSL (depository) and Groww once the account is closed. Contact customer service if you do not get the confirmation in 3 working days.



16. Rasmita sahoo   I Like It. |Report Abuse|  Link|Jan 8, 2023 12:08:42 PMReply
Groww app is disgusting. I want to pay my emi but there is a problem again and again to payment. I have raised 5 times issue but no one solve my issue. That is not my fault but I have to pay extra charges for this. And till now my problem not solved. Very Bad service.
15. B Anand RAO   I Like It. |Report Abuse|  Link|Nov 1, 2022 9:58:28 PMReply
I have paid Rs.50000.00 on 28/07/2022 for investment in MUTUAL FUND ,DSP MF for which amount paid,not allotted MF units neither Refunded amount despite several reminders for Refund of my hard earned money.
14. Bhavin   I Like It. |Report Abuse|  Link|May 29, 2022 11:12:05 AMReply
Yeh bahot hii carept he. Or time pr call nahi uthate . Or jankari bhi nhi dete .kuchh bhi
13. Bhavin   I Like It. |Report Abuse|  Link|May 29, 2022 11:11:16 AMReply
Yeh bahot hii carept he. Or time pr call nahi uthate . Or jankari bhi nhi dete .kuchh bhi
12. Deepak Bane   I Like It. |Report Abuse|  Link|May 9, 2022 11:21:32 AMReply
HI. Since last two months my Grow balance is automatically deducted from my bank ac as a Quarterly settlement....please help me and refund my balance asap.
11. Gds   I Like It. |Report Abuse|  Link|Jan 21, 2022 10:32:54 PMReply
I faced a technical issue from groww app.my options are unable to sell due to technical error on groww app. I had lost around Rs 7500 due to the lagging of groww app...
10. Abhishek pal   I Like It. |Report Abuse|  Link|Jan 17, 2022 11:42:36 AMReply
My mail I'd change krna h modification form bheja hu but abhi tk clear nhi hua help me mera Paise withdrawal krna h jarurat h Bangalore office me bhej hu
9. Shivam Pandya   I Like It. |Report Abuse|  Link|Jan 13, 2022 11:58:35 AMReply
My 5000 money debited from my bank account but no add my groww account
Why ?
Where you give my refund?
8. Dr.Ganesh   I Like It. |Report Abuse|  Link|Jan 13, 2022 9:51:47 AMReply
App not opening most of the time . Crashes often
7. Chetan Verma   I Like It. |Report Abuse|  Link|Dec 27, 2021 10:15:54 AMReply
Order not execute due to app not working properly
My order Bank Nifty 30 december 21 -34300 PE -25 lot buying price 254 today I I limit an 400 but order not execute due to app problem
Bank Nifty 30 december 21 -34100 PE -25 limit at 300 but order not execute due to application problem
7.1. Aditya Kumar   I Like It. |Report Abuse|  Link|Dec 27, 2021 4:44:09 PM
Same bro I have 100qty of 16750 put , initially I was in profit but groww didn't let me close my position and my profit turned into loss
6. Pandurang Kalyan Khudanpur   I Like It. |Report Abuse|  Link|Dec 26, 2021 7:24:34 PMReply
I opened demat account in Groww after confirming all the facilities including physical shares certificates dematerilization. Now since last 8 months I am corresponding with Groww for dematerializing of my physical share certificates. But I am told that due to covid situation the facility is discontinued.
I am in dilema.

Groww should not have lied to me while account opening. How other brokers like Zerodha etc. are able to provide dematerilzation service?
5. Abhirami AP   I Like It. |Report Abuse|  Link|Dec 2, 2021 8:25:23 PMReply
Invested Rs 5000 through groww app in tata digital fund and redeemed after some weeks. In the process I submitted to add my sbi bank account to groww also to remove my federal bank account attached to groww initially.. They keep on rejecting my sbi bank details each time i submit it. They keep on asking he to reupload the same bank details again and again. So my money is stuck in Groww wallet. I am unable to withdraw it.
4. Vivek Kumar Singh   I Like It. |Report Abuse|  Link|Sep 23, 2021 8:19:11 AMReply
मेरा ईमेल आईडी चेंज करने के लिए मैं ऑफलाइन फॉर्म भर के 24 अगस्त 2021 को कोरियर किया था लेकिन अभी तक मेरा खाता एक्टिवेट नहीं किया गया है कृपया इसको चालू करने की कृपा करें एमडीडीए कोरियर नंबर Mdd520791
3. Kushal Arya   I Like It. |Report Abuse|  Link|Aug 6, 2021 1:12:26 PMReply
They missed to write First Name in KYC.
I asked them to resolve this, but due to low skilled customer support and long response times; they have not helped me yet.
It turned out to be nightmare for me to use Groww platform. They are the worst.
2. Bikash ch chakraborty   I Like It. |Report Abuse|  Link|Jun 11, 2021 5:28:48 PMReply
Tata steel bsl 365 sold and 265 snatched not yet been returned on 11 jun 2021
1. shivanand   I Like It. |Report Abuse|  Link|Jan 19, 2021 9:36:59 AMReply
groww site will not properly in emergencies