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SAS Online Complaints

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Incorporated in 1995, SAS Online is an online discount brokerage firm offering brokerage services for stocks, future and options, currency and commodities at NSE, BSE and MCX exchanges. SAS Online started offering its discount brokerage services since 2013. As of Aug 2019, they have 30000+ clients spread across 750+ cities of India. They are doing a daily average turnover of Rs 10,000+ Cr, contributing to over 1% of the total Indian market turnover with an average of 1 lac + orders a day. ... Know more about SAS Online

Complaint against SAS Online Broker

SAS Online brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the SAS Online customers. The SAS Online complaints report analyzes the SAS Online online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against SAS Online broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The SAS Online complaint no. report also provides SAS Online’s number of active clients. This shows the growth of the broker year on year.

SAS Online Complaints

Exchange Financial Year Total Complaints Active Clients
NSE 2021-22 5 19,953
NSE 2020-21 14 17,878
NSE 2019-20 5 13,027
NSE 2018-19 11 12,445
NSE 2017-18 6 11,869
NSE 2016-17 5 9,384
NSE 2015-16 8 6,436
NSE 2014-15 9 4,091
NSE 2013-14 1 1,933

SAS Online complaint at NSE

2021-222020-212019-20
Active Clients199531787813027
Complaints5145
Resolved through the exchange3115
Non actionable120
Advised / Opted for arbitration000
Pending for redressal with exchange110
No. of arbitration filed by clients
Decided by arbitrators in favour of the clients
Decided by the arbitrators
Pending for redressal with arbitrators

SAS Online complaint at BSE

No complaints found at BSE.

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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2 Comments

2. sumam  Aug 18, 2021 10:44 I Like It. | Report Abuse Reply
They are always trying to fool . There customer related peoples not understanding English.
I transfer money to my trading account 37 days before. Last i trade 6 days before.That means active account. But one day without my request they transfer my money to my bank account. When i compliance they send me sebi circular. That circular clearly mentioned every 90 days or not trade 30 days that trading account money only transfer to clients bank account. I try to many times this rule to them. They not understand they know only copy past answer only
1. Mercy  Apr 16, 2021 20:50 I Like It. | Report Abuse Reply
They are trying to fool, and think that all their customers are fools without any brain?
Their software or server has problem not only on expiry day but whenever the market fluctuates it starts misbehaving. All other websites and softwares including Upstox have no problems during the same time.

Why these problems are not there when the market is smooth? today also there was no problem till 2.10 pm. Then the market started fluctuating then your softwares become dumb and deaf.

They say " We are forwarding your issue to the concerned team for further consideration"

How many times they wrote these same words? who is this concern team? Are they ignorant and incompetent people.?
I had gone through the complaints about you in the National stock exchange. I will add to these complaints that you are an irresponsible broker.

They have a set pattern of reply which they keep on repeating in every reply,for the complaints sent .
They are complacent that they have enough clients that is why they are not ready to improve..

SAsonline is unreliable , very unreliable broker and their callous and deceiving attitude will cause the day trader heavy loss. I would suggest all
day traders to stay away from SASONLINE broker. The low brokerage wont help you . During volatility their software wont allow you to do anything , even squaring off may not be possible and heavy loss may happen
1.1. AK  May 21, 2021 12:16 I Like It. | Report Abuse
thanks for informing, so useful, you saved us.