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They are always trying to fool . There customer related peoples not understanding English.
I transfer money to my trading account 37 days before. Last i trade 6 days before.That means active account. But one day without my request they transfer my money to my bank account. When i compliance they send me sebi circular. That circular clearly mentioned every 90 days or not trade 30 days that trading account money only transfer to clients bank account. I try to many times this rule to them. They not understand they know only copy past answer only