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SAMCO Consumer Complaints

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SAMCO is India based online discount broker. It offers stock and commodity trading at NSE, BSE, and MCX. SAMCO's NBFC arm provide the margin funding, loan against shares and other financial products. It also offers depository services (demat account) through CDSL. Incorporated in 2015, SAMCO is among the lowest-cost broker in India. SAMCO is popular for its ultra-low brokerage, margin products, higher exposure and free trading software. Customer who moves from traditional brokers like ICICI Dir... Know more about SAMCO

Complaint against SAMCO Broker

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SAMCO brokerage complaints report provide detail about the number of complaints received by the stock exchanges from the SAMCO customers. The SAMCO consumer complaints report analyzes the SAMCO online complaint data provided by BSE and NSE. This report shows the health of the broker.

These complaints are serious grievances against SAMCO broker which the broker and customer failed to resolve. The customer then filed these legal complaints with the stock exchange.

The SAMCO complaint no. report also provides SAMCO’s number of active clients. This shows the growth of the broker year on year.

SAMCO Consumer Complaints

Exchange Financial Year Number of Clients   ? Total Complaints  ?
BSE 2019-20 4,589 1
NSE 2019-20 41,354 7
BSE 2018-19 8,182 2
NSE 2018-19 38,901 21
BSE 2017-18 11,907 2
NSE 2017-18 29,595 22
BSE 2016-17 5,438 4
NSE 2016-17 18,176 19
BSE 2015-16 1,938 3
NSE 2015-16 8,256 8

SAMCO complaint at NSE

2019-202018-192017-18
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year
No. of active clients413543890129595
No. of complaints received *72122
Resolved through the exchange52122
Non actionable **000
Advised / Opted for arbitration000
Pending for redressal with exchange200
No. of arbitration filed by clients121
Decided by arbitrators in favour of the clients010
Decided by the arbitrators000
Pending for redressal with arbitrators111
% of No. of complaints as against No. of active clients0.010.050.07
% of complaints resolved as against complaints received71.42100100

SAMCO complaint at BSE

2019-202018-192017-18
Defaulter Yes/NoNoNoNo
No. of clients at the beginning of the year903916462338045
No. of active clients4589818211907
No. of complaints received *122
Resolved through the exchange122
Non actionable **000
Advised / Opted for arbitration000
Pending for redressal with exchange000
No. of arbitration filed by clients000
Decided by arbitrators in favour of the clients000
Decided by the arbitrators000
Pending for redressal with arbitrators000
% of No. of complaints as against No. of active clients0.020.020.02
% of complaints resolved as against complaints received100100100

Note:

  • * Including against its sub brokers, authorised persons, employees, etc.
  • ** Non actionable means the complaint that are incomplete / outside the scope of the Stock Exchange

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5 Comments

Avinash d talele
5. Avinash d talele  Jul 6, 2019 12:23 Reply
Samco is playing mischief with the clients , they have squared of. The positions repeatedly and they don't even receive the call I have payed the price , i am discontinuing from Samco hence forth .readers please be care full and stay away
dinesh goswami
4. dinesh goswami  Oct 11, 2018 10:56 Reply
very poor service maximum showing error when market is down trading is not possible
no one pick the phone

Thinking of wind up as soon and try other provider
manish verma
3. manish verma  Sep 9, 2017 23:40 Reply
WILL SUGGEST ALL INDIAN AND WORLDWIDE INVESTORS TO SAY AWAY FROM THIS FRAUD/CHOR COMPANY .DONT GET INTO THESE TRAP OF FRAUD ADS BY SAMCO...
Bimal Kumar Bimal
3.1. Bimal Kumar Bimal  Aug 10, 2018 08:03
My trading code is DB20545.
I have to say that the service of the. Co. is very poor. They have added excess clients but their staff are arresposible . Margin statement is sent to such clients ( like me) who don't utilize their margin. The staff do not reply satisfactorily.
Modiji must reply to me.
Bunny Kiran
2. Bunny Kiran  Apr 26, 2018 16:36 Reply
The new StockNote app of SAMCO securities is truly awesome. I've used a couple of trading apps over the years but this seems unique in comparison to those.
I'd recommend SAMCO and its app to all my friends.
Cheers!
asheesh kumar
1. asheesh kumar  Oct 31, 2017 02:55 Reply
dosto samco me kabhi account open mt karwana .inka customer support bahut bekar h.call karoge to koi bhi phone receive nhi karta.
Response from Samco Help Desk
6.1. Response from Samco Help Desk  Dec 30, 2017 09:00
Mr asheesh kumar , for your Query, May I request you to inbox me your Client ID/ registered Mobile number to assist you further. query@samco.in

Thanks & Regards,
Team SAMCO

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