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1. Meenakshi Solanki   I Like It. |Report Abuse|  Link|May 22, 2020 12:31:33 PMReply
5 paisa is rejecting my short selling orders from past 2 months or they execute and square off position without permission though I'm having enough funds... When raised the concern they manipulated my ac by deleting order history.... But I have screenshot prior their manipulation... I have incured losses due to this in last 2 months... It is a type of mental harrassment causing customers depression.... I have raised the concern in sebi... Anyone else who has suffered this type of fraud can raise the issue in their official website Scores..
1.1. Aravind Kumarasamy   I Like It. |Report Abuse|  Link|September 8, 2020 4:29:37 PM
I have raised complaint in scores and NSE website sir and they have accepted but still no response have u got any reply.
I bought 1 HCLTECH futures lot @515.75 on 7-May in "DELIVERY", on 8-May (Friday) i bought 2 HCLTECH futures lot @ 511.95 & 515.25 in "INTRADAY", i placed orders for both intraday and delivery lots. but my orders dint execute, also i dint have sufficient margin to convert the intraday lots, so i left the lots to auto-square off and the loss would be minimum but it dint square off, so i tried to square off the lots, due to time limit my orders were rejected. i thought it will squared off, so i closed the app. Next day i received message telling me to pay 2.62 lakhs, i found that my intraday lots have been converted to Delivery lot even though i dint have sufficient margin, also my margin was in negative 2.62 lakhs. On monday They Squared off all the 3 lots due to negative margin, leaving me with a loss of 76000 rupees, i had proof of screen shot of my holding positions on both days, contract notes, margin showing negative value. i contacted the customer support and asked them explanation, but no reply, just saying they will look into it, i have contacted them via mail and Phone calls for three months but no proper explanation, so i was worried and i started recording my calls with them and once executive even admitted that some problem with the application and i will be compensated with my loss. but no other reply. so i complained on SCORE on August month first week and submitted all proofs, after few days i got mail that my complaint has been accepted and asked me to file a complaint on NSE website, and i did that also, after that they asked me all the proofs again i submitted all of them,after verification NSE has accepted my complaint, in processing section i found that they sent letter to the 5-paisa broker, but no reply from them, 1 week later NSE has sent a reminder letter again 10days has passed from that reminder letter, still no reply from 5-paisa, so i tried calling NSE but call is not connecting to anyone. i need advice what to do next. as it has been already 4 months i want to take other measures also if NSE is not going to solve my problem.