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I have my demat account with 5paisa.com. I had purchased Some shares of IRCTC and SUBEX company in Feb month. Due to current situation of Corona Virus all shares rates are down. But 5paisa.com sold all my shares in loss without my permission. From last two months I have followed with them staff details who sold my shares and my loss amt. But still details not received. Also I have notice there are so many other clients such kind of cases I have seen in this complaint trail. So I have decided to file legal complaint against 5paisa.com. Is there anyone wants to recover their loss then file legal complaints against this service provider.

Incase you do file a complain against them feel free to add in because i have suffered the same issue. Due to which i couldnt get 6k straight away.

Sir i also had same problem,
i bought 1 HCLTECH futures lot @515.75 on 7-May in "DELIVERY", on 8-May (Friday) i bought 2 HCLTECH futures lot @ 511.95 & 515.25 in "INTRADAY", i placed orders for both intraday and delivery lots. but my orders dint execute, also i dint have sufficient margin to convert the intraday lots, so i left the lots to auto-square off and the loss would be minimum but it dint square off, so i tried to square off the lots, due to time limit my orders were rejected. i thought it will squared off, so i closed the app. Next day i received message telling me to pay 2.62 lakhs, i found that my intraday lots have been converted to Delivery lot even though i dint have sufficient margin, also my margin was in negative 2.62 lakhs. On monday They Squared off all the 3 lots due to negative margin, leaving me with a loss of 76000 rupees, i had proof of screen shot of my holding positions on both days, contract notes, margin showing negative value. i contacted the customer support and asked them explanation, but no reply, just saying they will look into it, i have contacted them via mail and Phone calls for three months but no proper explanation, so i was worried and i started recording my calls with them and once executive even admitted that some problem with the application and i will be compensated with my loss. but no other reply. so i complained on SCORE on August month first week and submitted all proofs, after few days i got mail that my complaint has been accepted and asked me to file a complaint on NSE website, and i did that also, after that they asked me all the proofs again i submitted all of them,after verification NSE has accepted my complaint, in processing section i found that they sent letter to the 5-paisa broker, but no reply from them, 1 week later NSE has sent a reminder letter again 10days has passed from that reminder letter, still no reply from 5-paisa, so i tried calling NSE but call is not connecting to anyone. i need advice what to do next ,as it has been already 4 months i want to take other measures also if NSE is not going to solve my problem. Have you taken any legal action please guide me