Hi, Today i made a hudge loss due to 5paisa technical issue. I placed 2 cover orders and SL didn't triggered. Neither i was able to cancel or edit order from my mobile app or desktop terminal. I called 5paisa customer care and the informed me that there was an techincal error and then they cancelled the order from their end. But by the time i had made a hudge loss. Since, it was their fault they should take the responsibily and bear the loss. Can anyone advise who and where to complain about it. Thanks Arvind
Today i made a hudge loss due to 5paisa technical issue. I placed 2 cover orders and SL didn't triggered. Neither i was able to cancel or edit order from my mobile app or desktop terminal.
I called 5paisa customer care and the informed me that there was an techincal error and then they cancelled the order from their end. But by the time i had made a hudge loss.
Since, it was their fault they should take the responsibily and bear the loss.
Can anyone advise who and where to complain about it.
Thanks
Arvind