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1. Satyajit   I Like It. |Report Abuse|  Link|March 2, 2019 9:43:06 PMReply
I have account opened of 5paisa .I have active swing trade subscription plan of misunderstanding .
I have not average money for this taken the swing subscription plan and investing .. so I request 5paisa, that they will do deactive this plan and refund my money but they are do not deactive this plan .
When team member calling me and active this plan then she isn't not inform any tearm and condition ..
They are told now that will be not deactive or canceled .
I have no proper money . So what am i doing taken this swing trader subscription plan .
Help me for deactived this plan and get refund my money .


1.1. Arijit   I Like It. |Report Abuse|  Link|March 18, 2019 4:37:42 PM
Dont ever hold an account with 5paisa. Last Friday, I had a balance of INR 48,000+ & on Saturday, they initiated a credit of INR 11,069 to my bank account which I am yet to receive, as per the quarterly adjustments. Today my balance is showing INR 19,000 & the rest of money disappeared. When I called Customer Care, they are asking for screenshots for proof. In their app, it is showing I had INR 30,000 on 15-Mar-2019 whereas I had over INR 48,000. This is a big technical fault with their app. How do u ask your cust for screenshots? Secondly, they don't provide any credit limit. For eg, if I invest INR 10,000, it will show only INR 10,000 while purchasing any stock and not a single penny increase in the limit. Now they are claiming they have provided credit limit. Pathetic service. This issue not only happened with me but also with my few friends who are also using 5paisa accounts.