Feedback Message Board

Zerodha apps are more for looks and namesake.. i have closely watched for nearly 4 years and have precisely learned that Their applications fail to work exactly during important and peak times. on 22 Dec market spiked up.. unfailingly all their apps Kite, Kite3 and Pi failed to work and get data since morning 9.17 till around 1 PM after which some of the stocks had live data and for rest of the stocks there were no data.
i tried calling then more than 20 times at this time and nobody picked call .. they kept my call on hold for more than 5 min each time.
Now, guys you tell me.. what should more a trader can do when all communications fail? still stick to this broker ? no way.. i dont want to risk my money and business for their low quality infrastructure.
my mails had cold response stating that some issues were there but resolved..
they just dont have sense of seriousness of stock market business to clients. i seriously doubt like another reviewer below stating that they are doing all these for their benifit.. they dont want clients to trade during important and crucial times and they want to take this oppurtunity.